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Added 8 mins ago
SI
Director of Customer Success
Supra ITS
Mississauga, ON
- Full-time
There is an immediate need for a Director of Customer Success located in the Greater Toronto Area, Ontario (Mississauga head office; field-based across the GTA and Southern Ontario) at…
Added 8 mins ago
SI
Associate Account Executive
Supra ITS
Mississauga, ON
- Full-time
A vendor of established track record, Supra ITS is dedicated to long-term client success through tailored, scalable IT solutions. Canon Canada’s strategic investment in Supra ITS…
Added 8 mins ago
SI
Senior Vice President, Sales
Supra ITS
Mississauga, ON
- Full-time
A vendor of established track record, Supra ITS is dedicated to long-term client success through tailored, scalable IT solutions. Canon Canada’s strategic investment in Supra ITS…
Added 8 mins ago
W
Supply Chain Manager
Worley
AB · Edmonton, AB
- Full-time
…procurement and construction across the project lifecycle, with services extending through to operations and decommissioning. Leveraging extensive experience and AI-enabled delivery, we…
Added 8 mins ago
QF
Senior Manager, Integrated Campaign Marketing
Questrade Financial Group
Toronto, ON · North York, ON
- Full-time
…driving Questrade Financial Group’s brand awareness, equity, and client acquisition through the strategic planning and execution of non-digital and integrated marketing campaigns. Reporting…
Added 8 mins ago
SR
Fundraising Coordinator
Serenity Renewal for Families
Ottawa, ON · Vanier, ON
- Full-time
…best-in-class donor experience. Supported and mentored by the Executive Director, this role’s primary focus is on donor relations and grant writing. As with all members of the Serenity…
Added 8 mins ago
SI
Senior Account Manager
Supra ITS
Mississauga, ON
- Full-time
A vendor of established track record, Supra ITS is dedicated to long-term client success through tailored, scalable IT solutions. Canon Canada’s strategic investment in Supra ITS…
Added 8 mins ago
W
Supply Chain Manager
Worley
Calgary, AB
- Full-time
…procurement and construction across the project lifecycle, with services extending through to operations and decommissioning. Leveraging extensive experience and AI-enabled delivery, we…
Added 8 mins ago
B&
Nuclear Buyer
Black & McDonald Limited
Pickering, ON
- Full-time
The Nuclear Buyer is located in Pickering and typically reports directly to the Procurement Director. The Nuclear Buyer will be responsible for all activities within the procurement life…
Added 8 mins ago
SI
Account Executive
Supra ITS
Mississauga, ON
- Full-time
A vendor of established track record, Supra ITS is dedicated to long-term client success through tailored, scalable IT solutions. Canon Canada’s strategic investment in Supra ITS…
Added 8 mins ago
TS
Marketing Specialist
TalentSphere Staffing Solutions
Abbotsford, BC
- Full-time
Our client is a well-established and respected architecture and design firm with a diverse portfolio of projects across Western Canada.
Added 38 mins ago
GG
Director - Marketing and Business Development
Grewal Guyatt LLP
Richmond Hill, ON
- $140,000 to $180,000 CAD / year
- Full-time
Grewal Guyatt LLP (“Grewal Guyatt”) is a leading professional services firm based in Richmond Hill, Ontario, providing Accounting and Assurance, Tax Advisory, Business Valuations,…
Added 38 mins ago
SI
Account Manager
Supra ITS
Mississauga, ON
- $70,000 to $77,000 USD / year
- Full-time
A vendor of established track record, Supra ITS is dedicated to long-term client success through tailored, scalable IT solutions. Canon Canada’s strategic investment in Supra ITS…
Added 53 mins ago
AE
Human Resources Business Partner (1-Year Term)
Atomic Energy of Canada, Ltd.
Ottawa, ON
- Other
Experience working in a complex, multi-stakeholder organization and managing competing priorities while providing client-focused HR services.
Added 53 mins ago
RB
Associate Director - Operational Excellence - Client Lifecycle Management (CLM)
Royal Bank of Canada
Toronto, ON
- Full-time
The Operational Excellence Associate Director drives execution of audit remediation activities and operational excellence initiatives within the Client Lifecycle Management pillar. This…
Added 1 hour ago
T
Director, Utility Engineering & Business Development
Telecon
Vaughan, ON
- Full-time
Telecon is seeking an experienced Director, Utility Engineering & Business Development to lead our expansion into the utility infrastructure sector. This strategic leadership role will be…
Added 1 hour ago
SN
Research Analyst
Savills North America
Toronto, ON
- $60,000 to $70,000 CAD / year
- Full-time
…opportunity for individuals to work in a research and data services role, and gain industry experience and knowledge for a long-term career within the organization’s collaborative platform.…
Added 1 hour ago
W
Supplier Quality Surveillance Coordinator
WSP
Calgary, AB
- Full-time
…join our Supply Chain Management (SCM) team. Reporting to the Director of Supply Chain Management this position will be responsible for SQS functions on various Energy, Resources, and…
Added 1 hour ago
Director, IT Program and Project Management
HS Financial Technologies
Halifax, NS
Founded in 2008 as HedgeServ, HSFT is recognized as a leading provider of alternative asset services, earning industry recognition across technology, accounting, client service, investor…
Added 1 hour ago
B
Managing Director & Head, Credit and Portfolio Management
BMO
Toronto, ON · FCP
- Full-time
Support LUs that elect a greater PM role in new-business underwriting; origination retains client ownership and negotiation.
Added 1 hour ago
RE
Director Business Development, Optimization - Power Producers
Rodan Energy Solutions Inc.
Mississauga, ON
- Full-time
At Rodan Energy, our mission is Making Sustainable, Attainable. As a leading North American energy services company, we provide innovative energy solutions that help clients reduce energy…
Added 1 hour ago
Director-Metals and Mining - Precious Metals: Toronto
Scotiabank
Toronto, ON
Global Banking & Markets provides a full range of investment banking, credit and risk management products and services relevant to the financing and strategic development needs of our…
Added 1 hour ago
A
Engineering Manager, Reactor Engineering
AtkinsRéalis
Pickering, ON
- Full-time
Reporting to the Director of Engineering Services, the Engineering Manager, Reactor Engineering is responsible for the execution and technical leadership of engineering services in support…
Added 1 hour ago
T&
Senior Risk Manager
Turner & Townsend
Ottawa, ON
- Full-time
Lead the delivery of best-practice risk management services and report to the Director of Risk Management and project leadership team.
Added 1 hour ago
TP
Business Development Manager - Mining
Trycewell Partners Inc.
Vancouver, BC
- Full-time
Our client delivers light and heavy civil, earthworks, mine development, tailings and water management, site services, and reclamation and closure work for mining clients across Canada.…

Tru

Account Director

Toronto, ON, Canada

Salary Range:- $100,000- $120,000 · Full-time

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Job details

Pay: Salary Range:- $100,000- $120,000
Job type: Full-time
Apply by: May 3, 2027
Experience: Professional Experience: 5 to 8 years of progressive experience in strategic account management, technology consulting, digital marketing, or enterprise agency environments.
Posting language: English
Posted: Nov 4, 2026

Original job description

Job Title: Account Director

Work Type: Full-Time

Work Mode: Hybrid

Tru Inc. is hiring an Account Director for an immediate permanent opportunity. Candidates with strong potential but less direct senior-level experience may be considered at the Account Manager level, with scope and compensation aligned accordingly.

Position Overview:-

The Account Director owns the full client lifecycle for a $3M to $5M account portfolio, serving as an executive advisor to clients and a strategic partner to internal teams. This role leads digital growth strategies across CRM, marketing automation, commerce, analytics, and related enterprise platforms.

Location:-

This is a hybrid role with some work-from-home flexibility. Preference will be given to candidates in the Greater Toronto Area, as the role follows a three-day-per-week in-office schedule to support collaboration, workshops, and client engagement. Travel to client and partner offices is required.

Core Responsibilities:-

Portfolio Management: Own and grow 6-8 high-value client relationships, maintaining a $3M to $5M portfolio benchmark while managing budgets, contracts, invoicing, performance, satisfaction, and escalations.
Executive Advisory & Alignment: Build trusted relationships with C-suite and executive stakeholders by translating business priorities into actionable digital transformation plans.
Strategic Lifecycle Planning: Lead Quarterly Business Reviews and develop multi-year marketing and technology roadmaps aligned to measurable client outcomes.
Cross-Functional Delivery: Partner with engineering, marketing, and delivery teams to define scope, milestones, budgets, and timelines.
Commercial Growth: Collaborate with Business Development and Client Services leadership to shape proposals, expand accounts, and prioritize profitable growth opportunities.
Operational Discipline: Maintain CRM accuracy and pipeline health in HubSpot to support transparent reporting, resource forecasting, and account risk management.

Technical Platform Ecosystem:-

The Account Director should bring strong conceptual and architectural awareness of enterprise technology platforms to guide client roadmaps across these areas:

Enterprise CRM & Automation: Use Salesforce and related platforms to improve lead generation, audience data management, engagement tracking, and pipeline efficiency.
Digital Experience & Content: Advise on Adobe Experience Cloud and CMS initiatives that create consistent customer experiences across web, mobile, and digital channels.
Composable Commerce: Guide API-first and headless commerce strategies, including CommerceTools, to support flexible and scalable digital storefronts.
Data Analytics & Insights: Use analytics platforms, including Google Analytics, to track performance, build reporting models, and recommend data-backed optimizations.

What You’ll Bring:-

Professional Experience: 5 to 8 years of progressive experience in strategic account management, technology consulting, digital marketing, or enterprise agency environments.
Technical Fluency: Experience managing enterprise-scale web applications, cloud solutions, systems integrations, or digital platforms.
Executive Communication: Strong business analysis, storytelling, negotiation, and stakeholder-management skills for senior and C-suite audiences.
Client Advocacy: Ability to navigate matrixed client organizations and turn ambiguous requirements into structured delivery plans.
Solution Orientation: A results-driven mindset focused on delivering value, strengthening client relationships, and exceeding expectations.
Education: Bachelor’s degree preferred in Marketing, Information Technology, Business Administration, or a related field.

Salary Range:- $100,000- $120,000

Working at Tru:-

At Tru, we put people first. We offer competitive salaries, a 100% employer-paid benefits package, and a hybrid work arrangement. Our culture is grounded in courage, entrepreneurship, diversity, and a passion for people, supported by regular team events and live gatherings that build connection beyond day-to-day work.

Our values are:-

You Talk, We Listen
Integrity at Our Core
Quality as Standard
Delivered On Time

Join Tru and help clients make measurable progress across the digital platforms that power their growth.

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More about this job

Responsibilities

Own and grow a portfolio of 6–8 high-value client relationships, managing budgets, contracts, performance, satisfaction, and escalations. Advise executive stakeholders on digital transformation, lead business reviews and roadmaps, coordinate cross-functional delivery, support account growth, and maintain accurate CRM and pipeline reporting.

Requirements

Requires 5–8 years of progressive experience in strategic account management, technology consulting, digital marketing, or enterprise agency environments, along with experience managing enterprise-scale digital platforms or integrations. Candidates should demonstrate executive communication, business analysis, negotiation, stakeholder management, and client advocacy; a bachelor’s degree in a related field is preferred.

Skills

Strategic Account Management
Executive Communication
Digital Transformation
CRM
Marketing Automation
Commerce Strategy
Analytics
Enterprise Technology Platforms
Budget Management
Contract Management
Stakeholder Management
Business Analysis
Negotiation
Cross-Functional Collaboration
HubSpot

Benefits

Hybrid Work Arrangement
Team Events

Visa sponsorship

Not detected in the job text

Keywords

Salesforce
Adobe Experience Cloud
CommerceTools
Google Analytics
HubSpot
Enterprise CRM
Marketing Automation
Content Management Systems
Composable Commerce
Headless Commerce
API-First Strategy
Digital Experience
Systems Integration
Cloud Solutions
Enterprise Web Applications
Data Analytics
Quarterly Business Reviews
Multi-Year Roadmaps
Digital Transformation
Portfolio Management
Pipeline Management
Resource Forecasting
Account Risk Management
C-Suite Stakeholder Engagement
Business Development
Client Services
Performance Reporting

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