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Added 1 hour ago
CC
RQ11817 - Project Manager/Leader
CCI- Computer Consultants International, Inc.
Toronto, ON
- Full-time
…and emerging trends in such areas as: audio visual systems, mobile, voice, data, video, VoIP and radio, building telecommunications infrastructure design and…
Added 2 hours ago
SM
Experienced Underground Diamond Driller
Swick Mining Services
Sudbury, ON · Greater Sudbury, ON
- Full-time
Swick designs and builds its own mobile underground diamond drill rigs in-house. Our rigs are developed specifically to improve safety, mobility, productivity and performance underground,…
Added 2 hours ago
Senior Android Infrastructure Software Developer
Google
Waterloo, ON
…artificial intelligence, natural language processing, UI design and mobile; the list goes on and is growing every day. As a software developer, you will work on a specific project critical…
Added 3 hours ago
NG
Red Seal Electrician
New Gold Inc.
Kamloops, BC
- Full-time
Communicate with your immediate lead hand on daily activity and any issues whether positive or negative to ensure a healthy work environment and continuity between technicians and crews;
Added 3 hours ago
T
Account Director
Tru
Toronto, ON
- Full-time
Strategic Lifecycle Planning: Lead Quarterly Business Reviews and develop multi-year marketing and technology roadmaps aligned to measurable client outcomes.
Added 3 hours ago
R
Senior Relationship Manager, Commercial Financial Services- EN
RBC
Montreal, QC
- Full-time
Apply your past sales experience for prospecting, and lead generation, to new and existing clients
Added 4 hours ago
RB
Senior Relationship Manager, Commercial Financial Services
Royal Bank of Canada
Montreal, QC
- Full-time
Apply your past sales experience for prospecting, and lead generation, to new and existing clients
Added 6 hours ago
RB
Senior Relationship Manager, Commercial Financial Services
Royal Bank of Canada
Ottawa, ON
- Full-time
Apply your past business development experience for prospecting, and lead generation, to new and existing clients
Added 7 hours ago
SM
Experienced Underground Diamond Driller
Swick Mining Services
Calgary, AB
- Full-time
Swick designs and builds its own mobile underground diamond drill rigs in-house. Our rigs are developed specifically to improve safety, mobility, productivity and performance underground,…
Added 8 hours ago
C
Analyste d’affaires – D365 Business Central (Secteur Manufacturier)
CGI
Montreal, QC
- Full-time
Facilitate design workshops, train key users on Business Central and Insight Works / Quality Inspector modules, and lead change management initiatives on the manufacturing floor
Added 10 hours ago
Events Sales Specialist | Sports, Festivals & Community Events
Rogers Communications
Toronto, ON
Engage customers proactively, understand their needs and recommend appropriate Rogers Internet, TV, Home Security, Mobile and Business solutions.
Added 10 hours ago
IB
Customer Experience Manager
Indigo Books & Music
Edmonton, AB
- $42,500 to $69,000 CAD / year
- Full-time
The Customer Operations Manager is responsible for the customer experience and the store’s omni sales results. They lead a team to master Indigo’s service model and to suggest and sell…
Added 11 hours ago
I
Customer Experience Manager
Indigo
AB · Edmonton, AB
- $42,500 to $69,000 CAD / year
- Full-time
The Customer Operations Manager is responsible for the customer experience and the store’s omni sales results. They lead a team to master Indigo’s service model and to suggest and sell…
Added 13 hours ago
G-
Operations Manager
GFL - Sewer Technologies Division
Winnipeg, MB
- Full-time
Lead daily plant operations to meet or exceed budgeted throughput, recovery targets, and operational expenditure (OpEx) limits.
Added 13 hours ago
A
Senior Project Manager
Atimi
Remote, Canada
- $123,000 to $200,000 CAD / year
- Full-time
- Remote
…upon demonstrating the leadership and performance required to lead the…
Added 14 hours ago
GD
GARAGE - Sales Team Leader FT - Mic Mac Mall
Groupe Dynamite
Dartmouth, NS
- Full-time
Reporting to the Store Manager, your main focus as Sales Team Lead is to promote a positive shopping experience for each customer, while leading and inspiring a high-performing team to…
Added 14 hours ago
AC
Senior Product Line Manager
Amphenol Communications Solutions
Markham, ON
- Full-time
…world leader in interconnect solutions for Communications, Mobile, RF, Optics, and Commercial electronics markets. Amphenol Corporation is one of the world’s largest designers and…
Added 14 hours ago
M
Product Design Lead
Manulife
Toronto, ON · Waterloo, ON
- Full-time
…millions of users worldwide? Join our team as a Product Design Lead, where you will help shape intuitive, accessible experiences across web and mobile platforms and lead complex design…
Added 14 hours ago
R
Senior Relationship Manager, Commercial Financial Services
RBC
Montreal, QC
- Full-time
Apply your past sales experience for prospecting, and lead generation, to new and existing clients
Added 14 hours ago
SH
Maintenance Supervisor - Heavy Duty
SIEL Human Solutions
Thompson, MB
- Full-time
…compensation, support for wellbeing, and opportunities to learn, lead, and…
Added 14 hours ago
S
Senior Digital Product Owner, Scotia Wealth Management
Scotiabank
Toronto, ON
- Full-time
…planning for the future. We build industry leading web and mobile platforms supporting Scotia Wealth Management’s (SWM)…
Added 14 hours ago
SH
Maintenance Supervisor - Electrical
SIEL Human Solutions
Thompson, MB
- Full-time
…compensation, support for wellbeing, and opportunities to learn, lead, and…
Added 14 hours ago
ES
Producer – Live Team (EA SPORTS NHL)
EA SPORTS
Vancouver, BC
- Full-time
We are seeking an experienced Producer to lead the dedicated Live Team, driving the end-to-end development, live operations, and ongoing evolution of our core online modes: World of Chel…
Added 15 hours ago
F
Technical Co-founder - AI for Automotive Retail
FutureSight
Canada
- Full-time
…everywhere the work already happens - web, desktop, our own browser, mobile - so the workforce follows the person, not the other way around. One brain, every…
Added 15 hours ago
F
Technical Co-founder - AI for Automotive Retail
FutureSight
Canada
- Full-time
…everywhere the work already happens - web, desktop, our own browser, mobile - so the workforce follows the person, not the other way around. One brain, every…

Tru

Account Director

Toronto, ON, Canada

Salary Range:- $100,000- $120,000 · Full-time

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Applications open in a new tab.

Job details

Pay: Salary Range:- $100,000- $120,000
Job type: Full-time
Apply by: May 3, 2027
Experience: Professional Experience: 5 to 8 years of progressive experience in strategic account management, technology consulting, digital marketing, or enterprise agency environments.
Posting language: English
Posted: Nov 4, 2026

Original job description

Job Title: Account Director

Work Type: Full-Time

Work Mode: Hybrid

Tru Inc. is hiring an Account Director for an immediate permanent opportunity. Candidates with strong potential but less direct senior-level experience may be considered at the Account Manager level, with scope and compensation aligned accordingly.

Position Overview:-

The Account Director owns the full client lifecycle for a $3M to $5M account portfolio, serving as an executive advisor to clients and a strategic partner to internal teams. This role leads digital growth strategies across CRM, marketing automation, commerce, analytics, and related enterprise platforms.

Location:-

This is a hybrid role with some work-from-home flexibility. Preference will be given to candidates in the Greater Toronto Area, as the role follows a three-day-per-week in-office schedule to support collaboration, workshops, and client engagement. Travel to client and partner offices is required.

Core Responsibilities:-

Portfolio Management: Own and grow 6-8 high-value client relationships, maintaining a $3M to $5M portfolio benchmark while managing budgets, contracts, invoicing, performance, satisfaction, and escalations.
Executive Advisory & Alignment: Build trusted relationships with C-suite and executive stakeholders by translating business priorities into actionable digital transformation plans.
Strategic Lifecycle Planning: Lead Quarterly Business Reviews and develop multi-year marketing and technology roadmaps aligned to measurable client outcomes.
Cross-Functional Delivery: Partner with engineering, marketing, and delivery teams to define scope, milestones, budgets, and timelines.
Commercial Growth: Collaborate with Business Development and Client Services leadership to shape proposals, expand accounts, and prioritize profitable growth opportunities.
Operational Discipline: Maintain CRM accuracy and pipeline health in HubSpot to support transparent reporting, resource forecasting, and account risk management.

Technical Platform Ecosystem:-

The Account Director should bring strong conceptual and architectural awareness of enterprise technology platforms to guide client roadmaps across these areas:

Enterprise CRM & Automation: Use Salesforce and related platforms to improve lead generation, audience data management, engagement tracking, and pipeline efficiency.
Digital Experience & Content: Advise on Adobe Experience Cloud and CMS initiatives that create consistent customer experiences across web, mobile, and digital channels.
Composable Commerce: Guide API-first and headless commerce strategies, including CommerceTools, to support flexible and scalable digital storefronts.
Data Analytics & Insights: Use analytics platforms, including Google Analytics, to track performance, build reporting models, and recommend data-backed optimizations.

What You’ll Bring:-

Professional Experience: 5 to 8 years of progressive experience in strategic account management, technology consulting, digital marketing, or enterprise agency environments.
Technical Fluency: Experience managing enterprise-scale web applications, cloud solutions, systems integrations, or digital platforms.
Executive Communication: Strong business analysis, storytelling, negotiation, and stakeholder-management skills for senior and C-suite audiences.
Client Advocacy: Ability to navigate matrixed client organizations and turn ambiguous requirements into structured delivery plans.
Solution Orientation: A results-driven mindset focused on delivering value, strengthening client relationships, and exceeding expectations.
Education: Bachelor’s degree preferred in Marketing, Information Technology, Business Administration, or a related field.

Salary Range:- $100,000- $120,000

Working at Tru:-

At Tru, we put people first. We offer competitive salaries, a 100% employer-paid benefits package, and a hybrid work arrangement. Our culture is grounded in courage, entrepreneurship, diversity, and a passion for people, supported by regular team events and live gatherings that build connection beyond day-to-day work.

Our values are:-

You Talk, We Listen
Integrity at Our Core
Quality as Standard
Delivered On Time

Join Tru and help clients make measurable progress across the digital platforms that power their growth.

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More about this job

Responsibilities

Own and grow a portfolio of 6–8 high-value client relationships, managing budgets, contracts, performance, satisfaction, and escalations. Advise executive stakeholders on digital transformation, lead business reviews and roadmaps, coordinate cross-functional delivery, support account growth, and maintain accurate CRM and pipeline reporting.

Requirements

Requires 5–8 years of progressive experience in strategic account management, technology consulting, digital marketing, or enterprise agency environments, along with experience managing enterprise-scale digital platforms or integrations. Candidates should demonstrate executive communication, business analysis, negotiation, stakeholder management, and client advocacy; a bachelor’s degree in a related field is preferred.

Skills

Strategic Account Management
Executive Communication
Digital Transformation
CRM
Marketing Automation
Commerce Strategy
Analytics
Enterprise Technology Platforms
Budget Management
Contract Management
Stakeholder Management
Business Analysis
Negotiation
Cross-Functional Collaboration
HubSpot

Benefits

Hybrid Work Arrangement
Team Events

Visa sponsorship

Not detected in the job text

Keywords

Salesforce
Adobe Experience Cloud
CommerceTools
Google Analytics
HubSpot
Enterprise CRM
Marketing Automation
Content Management Systems
Composable Commerce
Headless Commerce
API-First Strategy
Digital Experience
Systems Integration
Cloud Solutions
Enterprise Web Applications
Data Analytics
Quarterly Business Reviews
Multi-Year Roadmaps
Digital Transformation
Portfolio Management
Pipeline Management
Resource Forecasting
Account Risk Management
C-Suite Stakeholder Engagement
Business Development
Client Services
Performance Reporting

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