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Added 1 min ago
Senior Project Manager, Alternative Delivery
WSP
Winnipeg, MB
Join our Transportation – Alternative Delivery team in Winnipeg and take a leading role in delivering complex P3 and alternative delivery projects. You’ll help shape major transportation…
Added 1 min ago
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Performance Engineering Lead
TD
Mississauga, ON · Toronto, ON
- Full-time
Comply with well-defined enterprise technology delivery practices and standards and project management disciplines
Added 16 mins ago
Gestionnaire, Solutions clients I+S/I+S Customer Solutions Manager
Univar Solutions
Toronto, ON · Dorval, QC
Le ou la gestionnaire, Solutions clients I+S est responsable d’offrir une expérience client exceptionnelle grâce à l’excellence opérationnelle, à la qualité du service, au développement des…
Added 31 mins ago
Patient & Family Experience Coordinator - Patient & Family Experience
CAMH
Toronto, ON
…support the Patient and Family Experience team. Reporting to the Senior Manager of Patient and Family Experience, this position will support both the Family Resource Centre and the Patient…
Added 45 mins ago
Project Manager, Customer Success & Account Management
GoBolt
Toronto, ON
We are looking for a Project Manager to support our Account Management and Customer Success division. In this role you will own the planning and execution of merchant projects, from new…
Added 1 hour ago
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Senior Project Manager - Civil
Accenture Construct
Toronto, ON
- Full-time
…engineers, technologists and strategists who pair real-world delivery with AI. And you won't be handed a slice of it. We take on whole programs, from early strategy through construction and…
Added 1 hour ago
RD
Technical Project Manager - Software Solutions
Randstad Digital
Toronto, ON · Greater Toronto Area, Canada
- Full-time
…software architects, and IT leadership to strategize technical delivery approaches and present progress to senior management, C-level executives, and key…
Added 1 hour ago
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Technical Project Manager – Microsoft Fabric
Yochana
Brampton, ON
- Contract
Position Name – Technical Project Manager – Microsoft Fabric
Added 1 hour ago
EA
Caregiver Manager, LPN
Earth Angels Home Care
Bridgewater, NS
- Full-time
…compassionate, proactive, and clinically skilled LPN, Caregiver Manager (Recruitment, Retention & Field Operations Lead) to join our team in Bridgewater. This role is crucial in ensuring…
Added 1 hour ago
Senior Manager- Forensics- Assurance
EY
Toronto, ON
…opportunity in our Forensic and Integrity Services practice as a Manager or Senior…
Added 1 hour ago
Manager- Forensics- Assurance
EY
Toronto, ON
…opportunity in our Forensic and Integrity Services practice as a Manager or Senior…
Added 1 hour ago
A&
Manager, Proposals
Aird & Berlis LLP
Toronto, ON
- Full-time
Aird & Berlis LLP is seeking to fill a new position for a Proposals Manager, to join the Marketing team in our Toronto office. Reporting directly to the Chief Growth Officer, this role…
Added 1 hour ago
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AVP Finance, RESL, Operations, & COO
TD
Toronto, ON
- Full-time
…Chief Operating Officer (COO) organization. The role is the senior Finance partner to the SVP, RESL; SVP, Specialized Sales Force; and SVP & COO, CPSB, connecting strategy with financial…
Added 1 hour ago
SL
Senior Audit Manager
Sun Life
Toronto, ON · Sun Life Toronto One York
- Full-time
…opportunity to develop competencies around leading discussions with senior management, influencing various levels of management, project management, and building client relationships across…
Added 1 hour ago
SI
Director of Customer Success
Supra ITS
Mississauga, ON
- Full-time
…organization in Canada and India: the Account Management team (Senior Account Manager, Account Managers, Account Executives) and the Customer IT Manager (CITM) team. You own retention,…
Added 1 hour ago
SI
Associate Account Executive
Supra ITS
Mississauga, ON
- Full-time
…Canada around a pod model: every customer has a named Account Manager who owns the relationship and the revenue, paired with a Customer IT Manager (CITM) who acts as the technical co-pilot…
Added 1 hour ago
TC
Senior Product Manager, Oncology
Takeda Canada Inc.
Toronto, ON
- Full-time
The Product Manager, Oncology, with a focus on solid tumour portfolio, will play an integral role in the evolution of Takeda Canada within the oncology marketplace, including taking…
Added 1 hour ago
SI
Senior Vice President, Sales
Supra ITS
Mississauga, ON
- Full-time
There is an immediate need for a Senior Vice President, Sales located in the Greater Toronto Area, Ontario (Mississauga head office; field-based across the GTA and Southern Ontario) at…
Added 1 hour ago
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Supply Chain Manager
Worley
AB · Edmonton, AB
- Full-time
The Project Supply Chain Manager leads the planning and execution of project supply chain activities, including procurement, subcontract management, expediting, materials management, and…
Added 1 hour ago
MN
Construction Project Manager
Matchtech North America
Toronto, ON · Greater Toronto Area, Canada
- Contract
Matchtech are supporting a key client with the requisition of a Construction Project Manager. The Construction Project Manager will support the EPC Project Manager or Program Manager in…
Added 1 hour ago
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Senior Manager, Integrated Campaign Marketing
Questrade Financial Group
Toronto, ON · North York, ON
- Full-time
The Senior Manager, Integrated Campaign Marketing plays a pivotal leadership role in driving Questrade Financial Group’s brand awareness, equity, and client acquisition through the…
Added 1 hour ago
SI
Senior Account Manager
Supra ITS
Mississauga, ON
- Full-time
There is an immediate need for a Senior Account Manager located in the Greater Toronto Area, Ontario (Mississauga head office; field-based across the GTA and Southern Ontario) at SupraITS.…
Added 1 hour ago
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Supply Chain Manager
Worley
Calgary, AB
- Full-time
The Project Supply Chain Manager leads the planning and execution of project supply chain activities, including procurement, subcontract management, expediting, materials management, and…
Added 1 hour ago
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Project Manager 2 - Buildings
Graham
Calgary, AB
- Full-time
Graham is actively recruiting for a Project Manager supporting the Buildings Division. Reporting to the Operations Management, the Project Manager is responsible for providing overall…
Added 1 hour ago
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Senior Manager, Product Development and Delivery
CIBC
Toronto, ON
- Full-time
As a member of CIBC’s team, the Senior Manager, Product Development and Delivery is a seasoned technology delivery leader responsible for overseeing complex projects and a portfolio of…

Tru

Account Director

Toronto, ON, Canada

Salary Range:- $100,000- $120,000 · Full-time

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Applications open in a new tab.

Job details

Pay: Salary Range:- $100,000- $120,000
Job type: Full-time
Apply by: May 3, 2027
Experience: Professional Experience: 5 to 8 years of progressive experience in strategic account management, technology consulting, digital marketing, or enterprise agency environments.
Posting language: English
Posted: Nov 4, 2026

Original job description

Job Title: Account Director

Work Type: Full-Time

Work Mode: Hybrid

Tru Inc. is hiring an Account Director for an immediate permanent opportunity. Candidates with strong potential but less direct senior-level experience may be considered at the Account Manager level, with scope and compensation aligned accordingly.

Position Overview:-

The Account Director owns the full client lifecycle for a $3M to $5M account portfolio, serving as an executive advisor to clients and a strategic partner to internal teams. This role leads digital growth strategies across CRM, marketing automation, commerce, analytics, and related enterprise platforms.

Location:-

This is a hybrid role with some work-from-home flexibility. Preference will be given to candidates in the Greater Toronto Area, as the role follows a three-day-per-week in-office schedule to support collaboration, workshops, and client engagement. Travel to client and partner offices is required.

Core Responsibilities:-

Portfolio Management: Own and grow 6-8 high-value client relationships, maintaining a $3M to $5M portfolio benchmark while managing budgets, contracts, invoicing, performance, satisfaction, and escalations.
Executive Advisory & Alignment: Build trusted relationships with C-suite and executive stakeholders by translating business priorities into actionable digital transformation plans.
Strategic Lifecycle Planning: Lead Quarterly Business Reviews and develop multi-year marketing and technology roadmaps aligned to measurable client outcomes.
Cross-Functional Delivery: Partner with engineering, marketing, and delivery teams to define scope, milestones, budgets, and timelines.
Commercial Growth: Collaborate with Business Development and Client Services leadership to shape proposals, expand accounts, and prioritize profitable growth opportunities.
Operational Discipline: Maintain CRM accuracy and pipeline health in HubSpot to support transparent reporting, resource forecasting, and account risk management.

Technical Platform Ecosystem:-

The Account Director should bring strong conceptual and architectural awareness of enterprise technology platforms to guide client roadmaps across these areas:

Enterprise CRM & Automation: Use Salesforce and related platforms to improve lead generation, audience data management, engagement tracking, and pipeline efficiency.
Digital Experience & Content: Advise on Adobe Experience Cloud and CMS initiatives that create consistent customer experiences across web, mobile, and digital channels.
Composable Commerce: Guide API-first and headless commerce strategies, including CommerceTools, to support flexible and scalable digital storefronts.
Data Analytics & Insights: Use analytics platforms, including Google Analytics, to track performance, build reporting models, and recommend data-backed optimizations.

What You’ll Bring:-

Professional Experience: 5 to 8 years of progressive experience in strategic account management, technology consulting, digital marketing, or enterprise agency environments.
Technical Fluency: Experience managing enterprise-scale web applications, cloud solutions, systems integrations, or digital platforms.
Executive Communication: Strong business analysis, storytelling, negotiation, and stakeholder-management skills for senior and C-suite audiences.
Client Advocacy: Ability to navigate matrixed client organizations and turn ambiguous requirements into structured delivery plans.
Solution Orientation: A results-driven mindset focused on delivering value, strengthening client relationships, and exceeding expectations.
Education: Bachelor’s degree preferred in Marketing, Information Technology, Business Administration, or a related field.

Salary Range:- $100,000- $120,000

Working at Tru:-

At Tru, we put people first. We offer competitive salaries, a 100% employer-paid benefits package, and a hybrid work arrangement. Our culture is grounded in courage, entrepreneurship, diversity, and a passion for people, supported by regular team events and live gatherings that build connection beyond day-to-day work.

Our values are:-

You Talk, We Listen
Integrity at Our Core
Quality as Standard
Delivered On Time

Join Tru and help clients make measurable progress across the digital platforms that power their growth.

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More about this job

Responsibilities

Own and grow a portfolio of 6–8 high-value client relationships, managing budgets, contracts, performance, satisfaction, and escalations. Advise executive stakeholders on digital transformation, lead business reviews and roadmaps, coordinate cross-functional delivery, support account growth, and maintain accurate CRM and pipeline reporting.

Requirements

Requires 5–8 years of progressive experience in strategic account management, technology consulting, digital marketing, or enterprise agency environments, along with experience managing enterprise-scale digital platforms or integrations. Candidates should demonstrate executive communication, business analysis, negotiation, stakeholder management, and client advocacy; a bachelor’s degree in a related field is preferred.

Skills

Strategic Account Management
Executive Communication
Digital Transformation
CRM
Marketing Automation
Commerce Strategy
Analytics
Enterprise Technology Platforms
Budget Management
Contract Management
Stakeholder Management
Business Analysis
Negotiation
Cross-Functional Collaboration
HubSpot

Benefits

Hybrid Work Arrangement
Team Events

Visa sponsorship

Not detected in the job text

Keywords

Salesforce
Adobe Experience Cloud
CommerceTools
Google Analytics
HubSpot
Enterprise CRM
Marketing Automation
Content Management Systems
Composable Commerce
Headless Commerce
API-First Strategy
Digital Experience
Systems Integration
Cloud Solutions
Enterprise Web Applications
Data Analytics
Quarterly Business Reviews
Multi-Year Roadmaps
Digital Transformation
Portfolio Management
Pipeline Management
Resource Forecasting
Account Risk Management
C-Suite Stakeholder Engagement
Business Development
Client Services
Performance Reporting

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