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Added 5 mins ago
MG
Financial Reporting Manager / Directeur, analyse et informations financières
Maples Group
Montreal, QC
- Full-time
…services are similarly ripe for interdisciplinary learning and…
Added 5 mins ago
TD
IT Service Delivery Manager
Terra Dygital
Toronto, ON
- $115,000 to $130,000 CAD / year
- Full-time
…enjoying significant opportunities for personal and professional…
Added 5 mins ago
Temporary Floral Manager @ Quadra Location
Sobeys Capital Incorporated or a Franchise/Affiliate / ou une franchise/société affiliée
Victoria, BC
…fiscally responsible operation of the department. The Manager will lead and manage staff to achieve the highest level of customer service, while adhering to all Food Safety Protocols,…
Added 5 mins ago
P
Mi’kmaw Language Coordinator
Paqtnkek
NS · Afton, Nova Scotia
- Full-time
…knowledgeable Mi’kmaw Language Coordinator to join our team and lead our language revitalization…
Added 5 mins ago
B
Sr. Developer - Application Development JAVA N 4B
BrightClaim
AB
- Full-time
At Genpact, we don’t just adapt to change, we lead it. AI and digital innovation are transforming the way businesses work, and we’re at the forefront of it. Genpact’s AI Gigafactory, our…
Added 5 mins ago
B
Sr. Developer - Application Development JAVA N 4B
BrightClaim
AB
- Full-time
At Genpact, we don’t just adapt to change, we lead it. AI and digital innovation are transforming the way businesses work, and we’re at the forefront of it. Genpact’s AI Gigafactory, our…
Added 20 mins ago
JI
Chemical Engineering Student - Lake Utopia Paper - 8 Month Co-op - Winter 2027
J.D. Irving, Limited
Utopia, NB
- Full-time
Career Growth Opportunities in Engineering, Leadership, Maintenance, and Many Other Disciplines
Added 20 mins ago
JI
Assistant Store Manager - Back-end Ops
J.D. Irving, Limited
PE · Summerside, PE
- Full-time
Overseeing back‑end operations: Lead the building materials yard, shipping, and order‑picking functions to support store‑wide execution and customer fulfillment.
Added 20 mins ago
B
Mortgage Specialist
BMO
Richmond Hill, ON
- Full-time
…national partnerships and/or creates local partnerships to lead discussions about home financing…
Added 35 mins ago
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Operations Manager
goswim.ca
Ottawa, ON · Nepean, ON
- Full-time
We are looking for a hands-on Operations Manager to own our day-to-day operations while building the systems, processes and team for our next stage of growth.
Added 35 mins ago
FS
Lead Infrastructure Architect
Financial Services Regulatory Authority (FSRA)
Toronto, ON · FSRA Head Office
- Full-time
At FSRA, we invest in the personal and professional growth of our team. We offer a competitive compensation package that includes an employer-matched defined benefit pension plan, and a…
Added 35 mins ago
PR
Fencing Foreman
POWERGROUP Resources
Millgrove
- Full-time
…leading by example? We're looking for a Fencing Foreman to lead our field crews while remaining actively involved in the work. This is a hands-on leadership role where you'll supervise…
Added 50 mins ago
Supply Chain Manager
ASSA ABLOY
Mississauga, ON
We are seeking an experienced Supply Chain Manager to lead purchasing, inventory management, planning, logistics, and supplier management at Wesko Locks. This role will ensure materials are…
Added 50 mins ago
TT
310T Licensed Mechanic
Trimac Transportation
Port Colborne, ON
- Full-time
…for a challenge supported by a culture of safety, stability growth and a positive work environment, we invite you to begin your journey with…
Added 50 mins ago
RB
Director-Global Tax Operations
Royal Bank of Canada
Toronto, ON
- Full-time
…successful incumbent must have excellent intrapersonal skills to lead a team with diverse mandates, demonstrating a sound understanding of Operations, and ability to exercise high-stakes…
Added 1 hour ago
RC
Senior Site Superintendent
rcs Construction
Sydney, NS
- Full-time
…go-to resource and mentor for the site teams around you. If you lead by example, anticipate problems before they surface, and love seeing a project come together, this could be a great…
Added 1 hour ago
JI
Customer Service/Cashier - Part Time
J.D. Irving, Limited
Fredericton, NB
- Part-time
If you're looking for a place where your contribution matters, your growth is supported, and your work helps shape communities across Atlantic Canada, we'd love to hear from you.
Added 1 hour ago
OT
Director, FICC, Global Trading – Total Fund Management
Ontario Teachers' Pension Plan
Toronto, ON
- Full-time
…critical part in shaping the team’s strategy and driving the growth of our global trading…
Added 1 hour ago
RM
Inside Sales Representative
Rochester Midland Corporation
Saskatoon, SK
- $60,000 to $75,000 CAD / year
- Full-time
Added 1 hour ago
Lead Cook
Omega Protein Inc
St. Stephen, NB
Reporting to the Shift Supervisor, the Lead Cook Operator (Cook Floor) is responsible for manually handling products or manually operating a machine to control the production process. Led…
Added 1 hour ago
Director, External Manufacturing & Supply Operations
Apotex
Toronto, ON · North York, ON
…Team (GEM SLT), this position supports the company’s external growth strategy and ensures alignment between external partners and business…
Added 2 hours ago
G
Electrical Manager
GagaMuller
Regina, SK
- Full-time
With a market-leading client base and the opportunity to take the lead on strategic commissions and high-profile projects, this is an exciting time to join the business unit and grow a…
Added 2 hours ago
G
Mechanical Manager
GagaMuller
Regina, SK
- Full-time
With a market-leading client base and the opportunity to take the lead on strategic commissions and high-profile projects, this is an exciting time to join the business unit and grow a…
Added 2 hours ago
L
Seasonal Guest Experience Lead | Banff Avenue
lululemon
Banff, AB
- Full-time
…particular, that includes creating an equitable, inclusive and growth-focused environment for our…
Added 2 hours ago
HT
Director, Finance (CSM)
Husky Technologies
Bolton, ON
- Full-time
Husky TechnologiesTM offers a wealth of opportunity for personal growth and development. Most importantly, Husky Technologies TM offers an opportunity to work with – and be challenged by –…

Tru

Account Manager

Toronto, ON, Canada

Salary Range: $80,000-$90,000 · Full-time

Apply About employer

Applications open in a new tab.

Job details

Pay: Salary Range: $80,000-$90,000
Job type: Full-time
Apply by: May 1, 2027
Posting language: English
Posted: Nov 2, 2026

Original job description

Job Title:-Account Manager

Work Type: Full-Time

Work Mode: Hybrid

Tru Inc. is hiring an Account Manager for an immediate permanent opportunity. This role is ideal for someone with strong experience in client services, digital marketing, technology consulting, or enterprise agency environments who is ready to take greater ownership of strategic client relationships and account growth.

About Us:-

At Tru, we are more than just a technology agency - we are strategic partners committed to driving digital transformation for enterprise-level clients. As experts in digital experience platforms, e-commerce engines, and innovative solutions, we help businesses thrive in the digital era.

Position Overview:-

The Account Manager owns and supports the full client lifecycle across a $1M to $3M account portfolio, serving as a trusted client partner and working closely with internal delivery, marketing, and technology teams.

This role helps clients translate business priorities into actionable digital initiatives across CRM, marketing automation, commerce, analytics, digital experience, and related enterprise platforms. The Account Manager is responsible for maintaining strong client relationships, supporting account growth, ensuring delivery alignment, and identifying opportunities to create measurable value for clients.

Location:-

This is a hybrid role with some work-from-home flexibility. Preference will be given to candidates in the Greater Toronto Area, as the role follows a three-day-per-week in-office schedule to support collaboration, workshops, and client engagement.

Travel to client and partner offices is required.

Core Responsibilities:-

Portfolio Management: Own and support 4–6 key client relationships, managing a portfolio of approximately $1M to $3M while overseeing budgets, contracts, invoicing, account performance, client satisfaction, and escalations.

Client Relationship Management: Build trusted relationships with senior client stakeholders, understand their business priorities, and translate requirements into clear digital and technology initiatives.

Strategic Account Planning: Support and lead Quarterly Business Reviews, account planning sessions, and the development of short- and long-term marketing and technology roadmaps aligned to measurable client outcomes.

Cross-Functional Delivery: Partner with engineering, marketing, strategy, and delivery teams to define scope, milestones, budgets, timelines, dependencies, and client expectations.

Commercial Growth: Work with Business Development and Client Services leadership to identify account expansion opportunities, support proposals and Statements of Work, and contribute to profitable account growth.

Account Health & Risk Management: Proactively identify delivery, relationship, commercial, and timeline risks and coordinate with internal teams to address issues before they impact client satisfaction.

Operational Discipline: Maintain CRM accuracy and pipeline health in HubSpot to support transparent reporting, resource forecasting, revenue visibility, and account risk management.

Technical Platform Ecosystem:-

The Account Manager should bring strong conceptual awareness of enterprise technology and digital marketing platforms and be comfortable working with specialist teams to guide client conversations across the following areas:

Enterprise CRM & Automation: Support clients using Salesforce and related platforms to improve lead generation, audience management, customer engagement, and pipeline efficiency.

Digital Experience & Content: Support Adobe Experience Cloud, CMS, web, and digital experience initiatives designed to create consistent customer experiences across web, mobile, and digital channels.

Composable Commerce: Develop an understanding of API-first and headless commerce strategies, including platforms such as CommerceTools, to support flexible and scalable digital storefronts.

Data Analytics & Insights: Use analytics platforms, including Google Analytics, to understand performance, support reporting models, and identify data-backed optimization opportunities.

Search & Performance Marketing: Support client conversations and recommendations across SEO, AEO, paid media strategy, campaign activation, and ongoing optimization.

What You’ll Bring:-

Professional Experience: 4 to 6 years of progressive experience in account management, client services, technology consulting, digital marketing, or an enterprise agency environment.

Account Management Experience: Demonstrated experience managing client accounts, budgets, project portfolios, and multiple workstreams, ideally within a $1M+ portfolio or enterprise client environment.

Technical Fluency: Experience working with enterprise-scale web applications, cloud solutions, systems integrations, marketing technologies, or digital platforms.

Client Communication: Strong communication, presentation, business analysis, and stakeholder-management skills, with the ability to work confidently with senior client stakeholders.

Commercial Awareness: An understanding of budgets, Statements of Work, resource planning, account profitability, and identifying opportunities for organic account growth.

Client Advocacy: Ability to navigate matrixed client organizations and convert ambiguous requirements into structured actions and delivery plans.

Solution Orientation: A results-driven mindset focused on delivering value, strengthening client relationships, and exceeding expectations.

Education: Bachelor’s degree preferred in Marketing, Information Technology, Business Administration, or a related field.

Salary Range: $80,000-$90,000

Working at Tru:-

At Tru, we put people first. We offer competitive salaries, a 100% employer-paid benefits package, and a hybrid work arrangement.

Our culture is grounded in courage, entrepreneurship, diversity, and a passion for people, supported by regular team events and live gatherings that build connection beyond day-to-day work.

Our values are:

You Talk, We Listen
Integrity at Our Core
Quality as Standard
Delivered On Time

Join Tru and help clients make measurable progress across the digital platforms that power their growth.

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More about this job

Responsibilities

Manage 4–6 client relationships across a $1M–$3M portfolio, overseeing budgets, contracts, account performance, client satisfaction, and risks. Coordinate internal teams to align delivery with client goals, lead account planning and business reviews, and identify opportunities for profitable account growth.

Requirements

Candidates should have 4–6 years of progressive experience in account management, client services, technology consulting, digital marketing, or an enterprise agency, with experience managing client accounts, budgets, and multiple workstreams. Strong client communication, technical fluency with enterprise digital platforms, commercial awareness, and the ability to work with senior stakeholders are expected; a bachelor’s degree is preferred.

Skills

Account Management
Strategic Account Planning
Portfolio Management
Budget Management
Digital Marketing
Technology Consulting
Stakeholder Management
Project Management
Commercial Growth
Risk Management
CRM
Salesforce
Adobe Experience Cloud
CommerceTools
Google Analytics

Benefits

Hybrid Work Arrangement
Team Events

Visa sponsorship

Not detected in the job text

Keywords

Account Management
Client Services
Digital Marketing
Technology Consulting
Enterprise Agency
Client Lifecycle
Portfolio Management
Strategic Account Planning
Quarterly Business Reviews
Digital Transformation
CRM
Marketing Automation
Salesforce
Adobe Experience Cloud
Content Management Systems
Composable Commerce
Headless Commerce
CommerceTools
Google Analytics
SEO
AEO
Paid Media
HubSpot
Statements Of Work
Budget Management
Resource Planning
Account Profitability
Risk Management
Systems Integrations
Digital Experience Platforms

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