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Added 2 mins ago
BE
Accounts Manager
Battlefield Equipment Rentals
Collingwood, ON
- Full-time
…never used to make hiring decisions. All resumes and candidate information are personally reviewed by our Talent Acquisition Team, and final decisions are made by people who apply judgment,…
Added 17 mins ago
PS
Advisor, Information Security Architecture
Public Sector Pension Investment Board
Montreal, QC
- Full-time
As an Advisor, Security Architecture, you will report to the Manager, Information Security and be part of the broader Information Security group. You will contribute to PSP’s security…
Added 17 mins ago
TT
Sr. Technology Project Manager
Tundra Technical Solutions
Toronto, ON
- $97,000 to $110,000 CAD / year
- Full-time
The Senior Technology Project Manager is responsible for leading the successful delivery of complex technology programs and projects that support organizational priorities. This role…
Added 17 mins ago
G
Commercial Manager
GagaMuller
Regina, SK
- Full-time
With a proven track record working alongside global technology leaders and data centre developers, we combine local expertise with global standards to ensure projects are delivered on time,…
Added 17 mins ago
TO
Client Services Supervisor
Town of Whitchurch-Stouffville
Whitchurch-Stouffville, ON
- Full-time
Reporting to the Manager of Customer Service, the Client Services Supervisor provides operational leadership and oversight for the Town's customer service operations, including customer…
Added 17 mins ago
VE
Technical and Regulatory Specialist
Veolia Environnement SA
Ottawa, ON
- Full-time
Waste Profile & Treatment Code Alignment: Review completed Waste Information Profiles (WIPs) and advise on appropriate treatment codes and optimal disposal options.
Added 17 mins ago
MANAGER STANDARDS & INNOVATION
City of Toronto
Toronto, ON
Shift Information: Monday to Friday, 35 hours per week
Added 33 mins ago
K
Engineering Manager - Frontend - Krak
Kraken
Remote, Canada
- Full-time
- Remote
We’re looking for a hands-on Engineering Manager to lead a cross-functional Consumer pod focused on building and scaling core Krak experiences. This leader will guide a team of Frontend…
Added 47 mins ago
NC
Instructional Design Support
NAV CANADA
Ottawa, ON
- Full-time
Prepares for and conducts interviews to obtain information / clarification on relevant courseware content materials.
Added 1 hour ago
IMIT Business Analyst - HIM Coding Classification & Terminology Standards
Nova Scotia Health and IWK Health
All Locations, Nova
Facilitates data submissions as set out by NSH, Department of Health and Wellness and the Canadian Institute for Health Information, working closely with the management team, Information…
Added 2 hours ago
T
Program Implementation Manager
Teqfocus
Markham, ON
- Full-time
…Coordinate cross-functional stakeholders to move solutions from delivery into sustainable business-as-usual…
Added 2 hours ago
G
Electrical Manager
GagaMuller
Regina, SK
- Full-time
With a proven track record working alongside global technology leaders and data centre developers, we combine local expertise with global standards to ensure projects are delivered on time,…
Added 2 hours ago
G
Mechanical Manager
GagaMuller
Regina, SK
- Full-time
With a proven track record working alongside global technology leaders and data centre developers, we combine local expertise with global standards to ensure projects are delivered on time,…
Added 3 hours ago
J
Senior Product Manager - LPO & Analytics
Jobgether
Canada
- Full-time
This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Senior Product Manager – LPO & Analytics based in Canada.
Added 3 hours ago
PA
Network and Systems Specialist
Prodomax Automation Ltd.
Barrie, ON
- Full-time
This position will report to the (Information Technology) IT Manager, North America and dotted line to the Chief Financial Officer.
Added 6 hours ago
CO
Manager, Digital Solutions
City of Saint John
Saint John, NB
- Full-time
The Manager, Digital Solutions, is responsible for the delivery and ongoing management of the City’s enterprise applications, digital solutions, and data and information management…
Added 7 hours ago
T
Account Manager
Tru
Toronto, ON
- Full-time
The Account Manager owns and supports the full client lifecycle across a $1M to $3M account portfolio, serving as a trusted client partner and working closely with internal delivery,…
Added 8 hours ago
CC
Senior Product Manager RQ11741 (CANADA) - Onsite
Computer Consultants International, Inc.
Toronto, ON
- Contract
Experience leading complex digital products through discovery, delivery, launch, and continuous improvement.
Added 9 hours ago
T
DevOps Engineer
TD
Toronto, ON
- Full-time
…implement scalable DevOps solutions and enable reliable application…
Added 9 hours ago
FS
Mechanical Designer
Fidus Systems
Canada
- Full-time
Coordinate between the project manager and external mechanical and thermal engineering teams to evaluate estimates, track schedules and deliverables, and set priorities to ensure on-time,…
Added 9 hours ago
CO
Coordinator, Marketing (Performing Arts)
City of Brampton
Brampton, ON
- Full-time
…create a healthy team environment. Make certain staff have information, training to meet customer expectations and to comply with all City Human Resource and legislated (i.e. Health &…
Added 9 hours ago
FS
Mechanical Designer
Fidus Systems
Remote, Canada
- Full-time
- Remote
Coordinate between the project manager and external mechanical and thermal engineering teams to evaluate estimates, track schedules and deliverables, and set priorities to ensure on-time,…
Added 9 hours ago
T
DevOps Engineer
TD
Toronto, ON
- Full-time
…implement scalable DevOps solutions and enable reliable application…
Added 10 hours ago
W
Senior Manager, Structural Engineer
Worley
Vancouver, BC
- Full-time
…decommissioning. Leveraging extensive experience and AI-enabled delivery, we support customers in navigating complexity as they meet today's needs and transition to more sustainable…
Added 14 hours ago
B
Associate, Equity Derivatives Trade Desk Support
BMO
Toronto, ON · FCP
- Full-time
…booking of new strategies, and daily capture of transactional information to support downstream analytics and financial accounting processes. Supports the maintenance of appropriate…

Tru

Account Manager

Toronto, ON, Canada

Salary Range: $80,000-$90,000 · Full-time

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Job details

Pay: Salary Range: $80,000-$90,000
Job type: Full-time
Apply by: May 1, 2027
Posting language: English
Posted: Nov 2, 2026

Original job description

Job Title:-Account Manager

Work Type: Full-Time

Work Mode: Hybrid

Tru Inc. is hiring an Account Manager for an immediate permanent opportunity. This role is ideal for someone with strong experience in client services, digital marketing, technology consulting, or enterprise agency environments who is ready to take greater ownership of strategic client relationships and account growth.

About Us:-

At Tru, we are more than just a technology agency - we are strategic partners committed to driving digital transformation for enterprise-level clients. As experts in digital experience platforms, e-commerce engines, and innovative solutions, we help businesses thrive in the digital era.

Position Overview:-

The Account Manager owns and supports the full client lifecycle across a $1M to $3M account portfolio, serving as a trusted client partner and working closely with internal delivery, marketing, and technology teams.

This role helps clients translate business priorities into actionable digital initiatives across CRM, marketing automation, commerce, analytics, digital experience, and related enterprise platforms. The Account Manager is responsible for maintaining strong client relationships, supporting account growth, ensuring delivery alignment, and identifying opportunities to create measurable value for clients.

Location:-

This is a hybrid role with some work-from-home flexibility. Preference will be given to candidates in the Greater Toronto Area, as the role follows a three-day-per-week in-office schedule to support collaboration, workshops, and client engagement.

Travel to client and partner offices is required.

Core Responsibilities:-

Portfolio Management: Own and support 4–6 key client relationships, managing a portfolio of approximately $1M to $3M while overseeing budgets, contracts, invoicing, account performance, client satisfaction, and escalations.

Client Relationship Management: Build trusted relationships with senior client stakeholders, understand their business priorities, and translate requirements into clear digital and technology initiatives.

Strategic Account Planning: Support and lead Quarterly Business Reviews, account planning sessions, and the development of short- and long-term marketing and technology roadmaps aligned to measurable client outcomes.

Cross-Functional Delivery: Partner with engineering, marketing, strategy, and delivery teams to define scope, milestones, budgets, timelines, dependencies, and client expectations.

Commercial Growth: Work with Business Development and Client Services leadership to identify account expansion opportunities, support proposals and Statements of Work, and contribute to profitable account growth.

Account Health & Risk Management: Proactively identify delivery, relationship, commercial, and timeline risks and coordinate with internal teams to address issues before they impact client satisfaction.

Operational Discipline: Maintain CRM accuracy and pipeline health in HubSpot to support transparent reporting, resource forecasting, revenue visibility, and account risk management.

Technical Platform Ecosystem:-

The Account Manager should bring strong conceptual awareness of enterprise technology and digital marketing platforms and be comfortable working with specialist teams to guide client conversations across the following areas:

Enterprise CRM & Automation: Support clients using Salesforce and related platforms to improve lead generation, audience management, customer engagement, and pipeline efficiency.

Digital Experience & Content: Support Adobe Experience Cloud, CMS, web, and digital experience initiatives designed to create consistent customer experiences across web, mobile, and digital channels.

Composable Commerce: Develop an understanding of API-first and headless commerce strategies, including platforms such as CommerceTools, to support flexible and scalable digital storefronts.

Data Analytics & Insights: Use analytics platforms, including Google Analytics, to understand performance, support reporting models, and identify data-backed optimization opportunities.

Search & Performance Marketing: Support client conversations and recommendations across SEO, AEO, paid media strategy, campaign activation, and ongoing optimization.

What You’ll Bring:-

Professional Experience: 4 to 6 years of progressive experience in account management, client services, technology consulting, digital marketing, or an enterprise agency environment.

Account Management Experience: Demonstrated experience managing client accounts, budgets, project portfolios, and multiple workstreams, ideally within a $1M+ portfolio or enterprise client environment.

Technical Fluency: Experience working with enterprise-scale web applications, cloud solutions, systems integrations, marketing technologies, or digital platforms.

Client Communication: Strong communication, presentation, business analysis, and stakeholder-management skills, with the ability to work confidently with senior client stakeholders.

Commercial Awareness: An understanding of budgets, Statements of Work, resource planning, account profitability, and identifying opportunities for organic account growth.

Client Advocacy: Ability to navigate matrixed client organizations and convert ambiguous requirements into structured actions and delivery plans.

Solution Orientation: A results-driven mindset focused on delivering value, strengthening client relationships, and exceeding expectations.

Education: Bachelor’s degree preferred in Marketing, Information Technology, Business Administration, or a related field.

Salary Range: $80,000-$90,000

Working at Tru:-

At Tru, we put people first. We offer competitive salaries, a 100% employer-paid benefits package, and a hybrid work arrangement.

Our culture is grounded in courage, entrepreneurship, diversity, and a passion for people, supported by regular team events and live gatherings that build connection beyond day-to-day work.

Our values are:

You Talk, We Listen
Integrity at Our Core
Quality as Standard
Delivered On Time

Join Tru and help clients make measurable progress across the digital platforms that power their growth.

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More about this job

Responsibilities

Manage 4–6 client relationships across a $1M–$3M portfolio, overseeing budgets, contracts, account performance, client satisfaction, and risks. Coordinate internal teams to align delivery with client goals, lead account planning and business reviews, and identify opportunities for profitable account growth.

Requirements

Candidates should have 4–6 years of progressive experience in account management, client services, technology consulting, digital marketing, or an enterprise agency, with experience managing client accounts, budgets, and multiple workstreams. Strong client communication, technical fluency with enterprise digital platforms, commercial awareness, and the ability to work with senior stakeholders are expected; a bachelor’s degree is preferred.

Skills

Account Management
Strategic Account Planning
Portfolio Management
Budget Management
Digital Marketing
Technology Consulting
Stakeholder Management
Project Management
Commercial Growth
Risk Management
CRM
Salesforce
Adobe Experience Cloud
CommerceTools
Google Analytics

Benefits

Hybrid Work Arrangement
Team Events

Visa sponsorship

Not detected in the job text

Keywords

Account Management
Client Services
Digital Marketing
Technology Consulting
Enterprise Agency
Client Lifecycle
Portfolio Management
Strategic Account Planning
Quarterly Business Reviews
Digital Transformation
CRM
Marketing Automation
Salesforce
Adobe Experience Cloud
Content Management Systems
Composable Commerce
Headless Commerce
CommerceTools
Google Analytics
SEO
AEO
Paid Media
HubSpot
Statements Of Work
Budget Management
Resource Planning
Account Profitability
Risk Management
Systems Integrations
Digital Experience Platforms

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