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Added 15 mins ago
IE
Manager, Supply Chain & Innovation
IMAX Enhanced | Streaming & Consumer Technology
Mississauga, ON
- Full-time
…cutting-edge technology with deep industry expertise. Together, we partner with leading filmmakers and studios, advance entertainment technology, and connect audiences around the world to…
Added 30 mins ago
RB
Financial Planner Relationship Manager
Royal Bank of Canada
Stratford, ON
- Full-time
Ability to create a market presence, build COI relationships, and cultivate strong partner relationships
Added 30 mins ago
RB
Financial Advisor
Royal Bank of Canada
New Westminster, BC
- Full-time
Use your own advice capabilities, an those of the right partner in the RBC ecosystem to meet our clients entire suite of financial needs, both personal and business
Added 1 hour ago
CO
Manager, Digital Solutions
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Saint John, NB
- Full-time
The Manager, Digital Solutions, is responsible for the delivery and ongoing management of the City’s enterprise applications, digital solutions, and data and information management…
Added 1 hour ago
CO
Human Resources Generalist
City of Saint John
Saint John, NB
- Full-time
Respond to employee and manager inquiries regarding pay, benefits, and employment-related documentation.
Added 1 hour ago
T
Business Development Manager
Tru
Toronto, ON
- Full-time
Tru Inc. is seeking a Business Development Manager. We have one (1) permanent position available for an immediate start. This position reports to the Chief Revenue Officer.
Added 1 hour ago
LT
Talent Acquisition Specialist/Sourcer
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- Full-time
…proactive sourcing, candidate research, and engagement, you will partner directly with hiring managers to identify and attract top-tier technical talent across our international markets.…
Added 2 hours ago
T
Account Manager
Tru
Toronto, ON
- Full-time
The Account Manager owns and supports the full client lifecycle across a $1M to $3M account portfolio, serving as a trusted client partner and working closely with internal delivery,…
Added 2 hours ago
SA
Assistant Restaurant Manager
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- Full-time
Partner with the Kitchen Manager to maintain food quality, timing, and service flow
Added 2 hours ago
SA
Assistant Restaurant Manager
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Richmond, BC
- Full-time
Partner with the Kitchen Manager to maintain food quality, timing, and service flow
Added 2 hours ago
R
Financial Advisor
RBC
New Westminster, BC
- Full-time
Use your own advice capabilities, an those of the right partner in the RBC ecosystem to meet our clients entire suite of financial needs, both personal and business
Added 2 hours ago
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Regional Event Planner
TD
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- Full-time
…support Wealth business priorities. As a trusted event planning partner, you’ll guide business partners in translating their objectives into thoughtfully designed client experiences that…
Added 3 hours ago
L
Murex specialist
Luxoft
Toronto, ON
- $6,000 to $11,000 CAD / month
- Full-time
DXC Luxoft has one of the world's leading Murex practices. We are a top-tier Murex Alliance Partner and a market leader in implementation, integration, upgrade, and migration. We provide…
Added 3 hours ago
CC
Greeting Card Merchandiser
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- Part-time
…returned product and other tasks as communicated by your Field…
Added 3 hours ago
SM
Manager, Finance, Performance & Analytics
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- Full-time
As a strategic partner to clinical, operational, and executive leaders, the Manager delivers financial and operational insights that support organizational performance, resource…
Added 3 hours ago
N
Event Manager - North America Market
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- Full-time
Role & Responsibilities As part of our Event Manager team, you will organise client events:
Added 3 hours ago
CC
Senior Product Manager RQ11741 (CANADA) - Onsite
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- Contract
Experience balancing enterprise standards with partner needs and delivery constraints.
Added 4 hours ago
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Senior Operations Manager
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OCWA - KT West Cluster Office
- Full-time
Added 4 hours ago
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Financial Planner Relationship Manager
RBC
Stratford, ON
- Full-time
Ability to create a market presence, build COI relationships, and cultivate strong partner relationships
Added 4 hours ago
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Corporate Account Manager - Toronto or Southwestern ON
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London, ON
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The Corporate Account Manager role is responsible for generating revenue for GoodLife Fitness by establishing new business-to-business partnerships within an assigned territory for GoodLife…
Added 4 hours ago
FS
Mechanical Designer
Fidus Systems
Canada
- Full-time
Partner with electronic hardware and PCB layout designers to translate client requirements into conceptual and detailed mechanical designs
Added 4 hours ago
CO
Coordinator, Marketing (Performing Arts)
City of Brampton
Brampton, ON
- Full-time
…stakeholders including customers, colleagues, suppliers and partner…
Added 4 hours ago
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Mechanical Designer
Fidus Systems
Remote, Canada
- Full-time
- Remote
Partner with electronic hardware and PCB layout designers to translate client requirements into conceptual and detailed mechanical designs
Added 4 hours ago
R|
Clinical Research Manager
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Full-time
…governmental guidelines and regulations, the Clinical Trial Project Manager is responsible for the operational management of multicentre clinical research studies. The Project Manager…
Added 4 hours ago
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Director of Health, Safety & Environment
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Partner with People Operations and Logistics on driver and fleet safety.

Tru

Account Manager

Toronto, ON, Canada

Salary Range: $80,000-$90,000 · Full-time

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Job details

Pay: Salary Range: $80,000-$90,000
Job type: Full-time
Apply by: May 1, 2027
Posting language: English
Posted: Nov 2, 2026

Original job description

Job Title:-Account Manager

Work Type: Full-Time

Work Mode: Hybrid

Tru Inc. is hiring an Account Manager for an immediate permanent opportunity. This role is ideal for someone with strong experience in client services, digital marketing, technology consulting, or enterprise agency environments who is ready to take greater ownership of strategic client relationships and account growth.

About Us:-

At Tru, we are more than just a technology agency - we are strategic partners committed to driving digital transformation for enterprise-level clients. As experts in digital experience platforms, e-commerce engines, and innovative solutions, we help businesses thrive in the digital era.

Position Overview:-

The Account Manager owns and supports the full client lifecycle across a $1M to $3M account portfolio, serving as a trusted client partner and working closely with internal delivery, marketing, and technology teams.

This role helps clients translate business priorities into actionable digital initiatives across CRM, marketing automation, commerce, analytics, digital experience, and related enterprise platforms. The Account Manager is responsible for maintaining strong client relationships, supporting account growth, ensuring delivery alignment, and identifying opportunities to create measurable value for clients.

Location:-

This is a hybrid role with some work-from-home flexibility. Preference will be given to candidates in the Greater Toronto Area, as the role follows a three-day-per-week in-office schedule to support collaboration, workshops, and client engagement.

Travel to client and partner offices is required.

Core Responsibilities:-

Portfolio Management: Own and support 4–6 key client relationships, managing a portfolio of approximately $1M to $3M while overseeing budgets, contracts, invoicing, account performance, client satisfaction, and escalations.

Client Relationship Management: Build trusted relationships with senior client stakeholders, understand their business priorities, and translate requirements into clear digital and technology initiatives.

Strategic Account Planning: Support and lead Quarterly Business Reviews, account planning sessions, and the development of short- and long-term marketing and technology roadmaps aligned to measurable client outcomes.

Cross-Functional Delivery: Partner with engineering, marketing, strategy, and delivery teams to define scope, milestones, budgets, timelines, dependencies, and client expectations.

Commercial Growth: Work with Business Development and Client Services leadership to identify account expansion opportunities, support proposals and Statements of Work, and contribute to profitable account growth.

Account Health & Risk Management: Proactively identify delivery, relationship, commercial, and timeline risks and coordinate with internal teams to address issues before they impact client satisfaction.

Operational Discipline: Maintain CRM accuracy and pipeline health in HubSpot to support transparent reporting, resource forecasting, revenue visibility, and account risk management.

Technical Platform Ecosystem:-

The Account Manager should bring strong conceptual awareness of enterprise technology and digital marketing platforms and be comfortable working with specialist teams to guide client conversations across the following areas:

Enterprise CRM & Automation: Support clients using Salesforce and related platforms to improve lead generation, audience management, customer engagement, and pipeline efficiency.

Digital Experience & Content: Support Adobe Experience Cloud, CMS, web, and digital experience initiatives designed to create consistent customer experiences across web, mobile, and digital channels.

Composable Commerce: Develop an understanding of API-first and headless commerce strategies, including platforms such as CommerceTools, to support flexible and scalable digital storefronts.

Data Analytics & Insights: Use analytics platforms, including Google Analytics, to understand performance, support reporting models, and identify data-backed optimization opportunities.

Search & Performance Marketing: Support client conversations and recommendations across SEO, AEO, paid media strategy, campaign activation, and ongoing optimization.

What You’ll Bring:-

Professional Experience: 4 to 6 years of progressive experience in account management, client services, technology consulting, digital marketing, or an enterprise agency environment.

Account Management Experience: Demonstrated experience managing client accounts, budgets, project portfolios, and multiple workstreams, ideally within a $1M+ portfolio or enterprise client environment.

Technical Fluency: Experience working with enterprise-scale web applications, cloud solutions, systems integrations, marketing technologies, or digital platforms.

Client Communication: Strong communication, presentation, business analysis, and stakeholder-management skills, with the ability to work confidently with senior client stakeholders.

Commercial Awareness: An understanding of budgets, Statements of Work, resource planning, account profitability, and identifying opportunities for organic account growth.

Client Advocacy: Ability to navigate matrixed client organizations and convert ambiguous requirements into structured actions and delivery plans.

Solution Orientation: A results-driven mindset focused on delivering value, strengthening client relationships, and exceeding expectations.

Education: Bachelor’s degree preferred in Marketing, Information Technology, Business Administration, or a related field.

Salary Range: $80,000-$90,000

Working at Tru:-

At Tru, we put people first. We offer competitive salaries, a 100% employer-paid benefits package, and a hybrid work arrangement.

Our culture is grounded in courage, entrepreneurship, diversity, and a passion for people, supported by regular team events and live gatherings that build connection beyond day-to-day work.

Our values are:

You Talk, We Listen
Integrity at Our Core
Quality as Standard
Delivered On Time

Join Tru and help clients make measurable progress across the digital platforms that power their growth.

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More about this job

Responsibilities

Manage 4–6 client relationships across a $1M–$3M portfolio, overseeing budgets, contracts, account performance, client satisfaction, and risks. Coordinate internal teams to align delivery with client goals, lead account planning and business reviews, and identify opportunities for profitable account growth.

Requirements

Candidates should have 4–6 years of progressive experience in account management, client services, technology consulting, digital marketing, or an enterprise agency, with experience managing client accounts, budgets, and multiple workstreams. Strong client communication, technical fluency with enterprise digital platforms, commercial awareness, and the ability to work with senior stakeholders are expected; a bachelor’s degree is preferred.

Skills

Account Management
Strategic Account Planning
Portfolio Management
Budget Management
Digital Marketing
Technology Consulting
Stakeholder Management
Project Management
Commercial Growth
Risk Management
CRM
Salesforce
Adobe Experience Cloud
CommerceTools
Google Analytics

Benefits

Hybrid Work Arrangement
Team Events

Visa sponsorship

Not detected in the job text

Keywords

Account Management
Client Services
Digital Marketing
Technology Consulting
Enterprise Agency
Client Lifecycle
Portfolio Management
Strategic Account Planning
Quarterly Business Reviews
Digital Transformation
CRM
Marketing Automation
Salesforce
Adobe Experience Cloud
Content Management Systems
Composable Commerce
Headless Commerce
CommerceTools
Google Analytics
SEO
AEO
Paid Media
HubSpot
Statements Of Work
Budget Management
Resource Planning
Account Profitability
Risk Management
Systems Integrations
Digital Experience Platforms

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