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Added 7 mins ago
Procurement Manager
PagerDuty
Toronto, ON
…rapidly and hiring top talent with leading AI skills across engineering, sales, product, marketing, and beyond as we build the leading digital operations…
Added 37 mins ago
Manager, Commercial Asset Management
Trans Mountain
Calgary, AB
Trans Mountain is seeking a collaborative, motivated, and values driven individual to join our dynamic team as a Manager, Commercial Asset Management. In this position, you will play a key…
Added 37 mins ago
C
Operations Supervisor - Security Systems
Convergint
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- Full-time
Supervises colleagues (typically Project Manager & Project Coordinators) in a manner that maintains morale, skills proficiency and productivity. Recruit and hire team members as required in…
Added 37 mins ago
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Veolia Environnement SA
Ottawa, ON
- Full-time
…would include pricing, service requests and other technical sales…
Added 1 hour ago
National Accounts Manager
ASSA ABLOY
London, ON · Mississauga, ON
Dock Products Canada is seeking an experienced and results-driven National Accounts Manager to develop, manage, and grow strategic customer relationships across Canada.
Added 3 hours ago
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- Full-time
…executing full-cycle recruitment for select operational, corporate, sales and engineering roles. With a strong emphasis on proactive sourcing, candidate research, and engagement, you will…
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- Full-time
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Talent Acquisition Specialist/Sourcer
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- Full-time
…executing full-cycle recruitment for select operational, corporate, sales and engineering roles. With a strong emphasis on proactive sourcing, candidate research, and engagement, you will…
Added 7 hours ago
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Account Manager
Tru
Toronto, ON
- Full-time
Tru Inc. is hiring an Account Manager for an immediate permanent opportunity. This role is ideal for someone with strong experience in client services, digital marketing, technology…
Added 10 hours ago
RP
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As our business continues to grow, we are looking for a motivated and results-driven Business Development / Sales Account Manager to expand our dealer network, develop new business…
Added 14 hours ago
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Added 14 hours ago
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Product Development Team Lead
Inertia
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- Full-time
…production scale. Our fully integrated model unites strategy, engineering, and manufacturing under one roof – eliminating silos and helping clients move faster and…
Added 17 hours ago
Maintenance - Electrician
North American Stamping Group
Woodstock, ON
Your success is our success… Our sales have grown annually at a compounded rate of 18.0% for the last eight years, tripling our business, while making us one of the largest leading Tier II…
Added 22 hours ago
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Senior Product Manager
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- $120,000 to $135,000 CAD / year
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Added 1 day ago
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TopHire.co
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Senior Client Portfolio Manager (FX Dealer)
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Added 1 day ago
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Senior Product Manager
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Serve as Product Owner within an Agile Scrum environment, working closely with Engineering, Development, QA, Marketing and the Software Development Manager.
Added 1 day ago
MN
Area Sales Manager
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AB · Edmonton, AB
- Full-time
Role Description The Area Sales Manager is a full-time, on-site role based in Edmonton AB, responsible for driving sales of Mazak’s machine tool solutions within an assigned territory. This…
Added 1 day ago
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Manager - Transaction Advisory Canada - Performance Improvement
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Toronto, ON
- Full-time
Manager, Performance Improvement – Key Responsibilities
Added 1 day ago
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MANAGER, BUSINESS DEVELOPMENT – ATLANTIC CANADA
Giffen Consulting Ltd.
St. John's, NL · Greater St. John's Metropolitan Area
- Full-time
Manager, Business Development - Atlantic Canada
Added 1 day ago
SI
Director of Operations
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Tru

Account Manager

Toronto, ON, Canada

Salary Range: $80,000-$90,000 · Full-time

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Job details

Pay: Salary Range: $80,000-$90,000
Job type: Full-time
Apply by: May 1, 2027
Posting language: English
Posted: Nov 2, 2026

Original job description

Job Title:-Account Manager

Work Type: Full-Time

Work Mode: Hybrid

Tru Inc. is hiring an Account Manager for an immediate permanent opportunity. This role is ideal for someone with strong experience in client services, digital marketing, technology consulting, or enterprise agency environments who is ready to take greater ownership of strategic client relationships and account growth.

About Us:-

At Tru, we are more than just a technology agency - we are strategic partners committed to driving digital transformation for enterprise-level clients. As experts in digital experience platforms, e-commerce engines, and innovative solutions, we help businesses thrive in the digital era.

Position Overview:-

The Account Manager owns and supports the full client lifecycle across a $1M to $3M account portfolio, serving as a trusted client partner and working closely with internal delivery, marketing, and technology teams.

This role helps clients translate business priorities into actionable digital initiatives across CRM, marketing automation, commerce, analytics, digital experience, and related enterprise platforms. The Account Manager is responsible for maintaining strong client relationships, supporting account growth, ensuring delivery alignment, and identifying opportunities to create measurable value for clients.

Location:-

This is a hybrid role with some work-from-home flexibility. Preference will be given to candidates in the Greater Toronto Area, as the role follows a three-day-per-week in-office schedule to support collaboration, workshops, and client engagement.

Travel to client and partner offices is required.

Core Responsibilities:-

Portfolio Management: Own and support 4–6 key client relationships, managing a portfolio of approximately $1M to $3M while overseeing budgets, contracts, invoicing, account performance, client satisfaction, and escalations.

Client Relationship Management: Build trusted relationships with senior client stakeholders, understand their business priorities, and translate requirements into clear digital and technology initiatives.

Strategic Account Planning: Support and lead Quarterly Business Reviews, account planning sessions, and the development of short- and long-term marketing and technology roadmaps aligned to measurable client outcomes.

Cross-Functional Delivery: Partner with engineering, marketing, strategy, and delivery teams to define scope, milestones, budgets, timelines, dependencies, and client expectations.

Commercial Growth: Work with Business Development and Client Services leadership to identify account expansion opportunities, support proposals and Statements of Work, and contribute to profitable account growth.

Account Health & Risk Management: Proactively identify delivery, relationship, commercial, and timeline risks and coordinate with internal teams to address issues before they impact client satisfaction.

Operational Discipline: Maintain CRM accuracy and pipeline health in HubSpot to support transparent reporting, resource forecasting, revenue visibility, and account risk management.

Technical Platform Ecosystem:-

The Account Manager should bring strong conceptual awareness of enterprise technology and digital marketing platforms and be comfortable working with specialist teams to guide client conversations across the following areas:

Enterprise CRM & Automation: Support clients using Salesforce and related platforms to improve lead generation, audience management, customer engagement, and pipeline efficiency.

Digital Experience & Content: Support Adobe Experience Cloud, CMS, web, and digital experience initiatives designed to create consistent customer experiences across web, mobile, and digital channels.

Composable Commerce: Develop an understanding of API-first and headless commerce strategies, including platforms such as CommerceTools, to support flexible and scalable digital storefronts.

Data Analytics & Insights: Use analytics platforms, including Google Analytics, to understand performance, support reporting models, and identify data-backed optimization opportunities.

Search & Performance Marketing: Support client conversations and recommendations across SEO, AEO, paid media strategy, campaign activation, and ongoing optimization.

What You’ll Bring:-

Professional Experience: 4 to 6 years of progressive experience in account management, client services, technology consulting, digital marketing, or an enterprise agency environment.

Account Management Experience: Demonstrated experience managing client accounts, budgets, project portfolios, and multiple workstreams, ideally within a $1M+ portfolio or enterprise client environment.

Technical Fluency: Experience working with enterprise-scale web applications, cloud solutions, systems integrations, marketing technologies, or digital platforms.

Client Communication: Strong communication, presentation, business analysis, and stakeholder-management skills, with the ability to work confidently with senior client stakeholders.

Commercial Awareness: An understanding of budgets, Statements of Work, resource planning, account profitability, and identifying opportunities for organic account growth.

Client Advocacy: Ability to navigate matrixed client organizations and convert ambiguous requirements into structured actions and delivery plans.

Solution Orientation: A results-driven mindset focused on delivering value, strengthening client relationships, and exceeding expectations.

Education: Bachelor’s degree preferred in Marketing, Information Technology, Business Administration, or a related field.

Salary Range: $80,000-$90,000

Working at Tru:-

At Tru, we put people first. We offer competitive salaries, a 100% employer-paid benefits package, and a hybrid work arrangement.

Our culture is grounded in courage, entrepreneurship, diversity, and a passion for people, supported by regular team events and live gatherings that build connection beyond day-to-day work.

Our values are:

You Talk, We Listen
Integrity at Our Core
Quality as Standard
Delivered On Time

Join Tru and help clients make measurable progress across the digital platforms that power their growth.

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More about this job

Responsibilities

Manage 4–6 client relationships across a $1M–$3M portfolio, overseeing budgets, contracts, account performance, client satisfaction, and risks. Coordinate internal teams to align delivery with client goals, lead account planning and business reviews, and identify opportunities for profitable account growth.

Requirements

Candidates should have 4–6 years of progressive experience in account management, client services, technology consulting, digital marketing, or an enterprise agency, with experience managing client accounts, budgets, and multiple workstreams. Strong client communication, technical fluency with enterprise digital platforms, commercial awareness, and the ability to work with senior stakeholders are expected; a bachelor’s degree is preferred.

Skills

Account Management
Strategic Account Planning
Portfolio Management
Budget Management
Digital Marketing
Technology Consulting
Stakeholder Management
Project Management
Commercial Growth
Risk Management
CRM
Salesforce
Adobe Experience Cloud
CommerceTools
Google Analytics

Benefits

Hybrid Work Arrangement
Team Events

Visa sponsorship

Not detected in the job text

Keywords

Account Management
Client Services
Digital Marketing
Technology Consulting
Enterprise Agency
Client Lifecycle
Portfolio Management
Strategic Account Planning
Quarterly Business Reviews
Digital Transformation
CRM
Marketing Automation
Salesforce
Adobe Experience Cloud
Content Management Systems
Composable Commerce
Headless Commerce
CommerceTools
Google Analytics
SEO
AEO
Paid Media
HubSpot
Statements Of Work
Budget Management
Resource Planning
Account Profitability
Risk Management
Systems Integrations
Digital Experience Platforms

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