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Added 13 mins ago
NC
Member Advisor 2
Northern Credit Union
Kenora, ON
- Full-time
Reporting to the Branch Manager, the Member Advisor 2 will be responsible for marketing the organization’s products and services within clearly defined policies and procedures. This key…
Added 13 mins ago
LI
Account Executive, SMB
Loopio Inc.
Remote, Canada
- $70,000 to $90,000 CAD / year
- Full-time
- Remote
Play a key role in growing Loopio through driving net new business and closing exciting sales opportunities
Added 28 mins ago
Procurement Manager
PagerDuty
Toronto, ON
PagerDuty is seeking an exceptional, forward-thinking Procurement Manager to join our team! In this role, you will act as a core strategic business partner to our Product Management…
Added 28 mins ago
ASSISTANT.E GÉRANT.E INTERIM
Boutique La Vie En Rose
Rouyn-Noranda, QC
For years now, we’ve been designing lingerie and swimwear for everyday living. Why do we do what we do? Because we want women around the world to look and feel their best! Join our dynamic…
Added 28 mins ago
BO
Sr. Relationship Manager, Corporate Banking
Bank of China (Canada)
Calgary, AB
- Full-time
We are seeking an experienced Senior Relationship Manager, Corporate Banking to drive business growth and expand our corporate banking presence across Alberta and Saskatchewan. This role is…
Added 28 mins ago
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Manager, Sales Compensation
Aviso
Toronto, ON
- $110,000 to $135,000 CAD / year
- Full-time
Reporting to the Director, Strategic HRBP, the Manager, Sales Compensation is responsible for the design, governance, administration, and continuous enhancement of Aviso's sales…
Added 28 mins ago
TT
GTM (Go-To-Market) Manager
Tundra Technical Solutions
Ottawa, ON
- Full-time
As a GTM Manager, you will drive new business growth by building strong client relationships, identifying market opportunities, and executing strategic go-to-market plans. This role is…
Added 28 mins ago
FK
Planner, Supply Chain
Fresenius Kabi Canada
Toronto, ON
- Full-time
The Planner, Supply Chain works closely with the Supply Chain Manager and the Director, Supply Chain and Customer Service in managing all activities related to monitoring and controlling…
Added 43 mins ago
PA
Sales Manager (Planet Ford)
Performance Auto Group
Brampton, ON
- Full-time
Assist the General Manager in the planning and forecasting of goals and objectives for the department and strive to meet them, as well as the development and implementation of new and…
Added 43 mins ago
SB
Field Marketing Coordinator
Stanley Black & Decker, Inc.
Kitchener, ON · London, ON · ON
- Full-time
As a Field Marketing Coordinator, you will be part of a dedicated team based in the Kitchener-Waterloo-London area and reporting to the Territory Manger, Residential Construction. The Field…
Added 43 mins ago
R
Senior Relationship Manager, Commercial Financial Services
RBC
Halifax, NS
- Full-time
Your natural flair for connecting to prospects, new and existing clients by providing advice and resolving intricate business challenges is what sets you apart from the crowd. This role is…
Added 43 mins ago
R
Private Banking Associate
RBC
Vancouver, BC
- Full-time
…International Private Banking team is responsible for developing sales and service solutions through regular client interactions. You will also be responsible for direct support to the RBC…
Added 43 mins ago
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Personal Banking Associate
TD
Toronto, ON
- Full-time
TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at…
Added 43 mins ago
T
Vice President, ETF Distribution, Eastern Canada
TD
Montreal, QC
- Full-time
TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at…
Added 43 mins ago
SL
Bilingual Financial Service Consultant- Insurance
Sun Life
AB · MB · NB · NS · Ottawa, ON · Toronto, ON · Waterloo, ON · ON · Montreal, QC · Sun Life Montreal Metcalfe
- Full-time
Reporting to the Sales Manager, Client Solutions you will:
Added 43 mins ago
D
Assistant Manager, Market Development
Desjardins
Alma, QC · Baie-Saint-Paul, QC · Dolbeau-Mistassini, QC · Roberval, QC · Saguenay, QC
- Full-time
As a market development assistant manager, you support Desjardins’s strategic priorities by leading your department, tapping into the full market potential and meeting the needs and…
Added 43 mins ago
BE
Accounts Manager
Battlefield Equipment Rentals
Collingwood, ON
- Full-time
The Account Manager (Sales Representative) plays a critical role as the direct liaison between our branches and our customers, helping to develop, maintain, and grow the relationships that…
Added 57 mins ago
R
Manager, Financial Accounting & Reporting
Roofmart
Brampton, ON · Roofmart Shared Services
- Full-time
Roofmart’s National Support Centre in Brampton, ON provides shared service support to multiple branches and legal entities across Canada. As a key part of the leadership team, the Finance…
Added 57 mins ago
Manager, Commercial Asset Management
Trans Mountain
Calgary, AB
Trans Mountain is seeking a collaborative, motivated, and values driven individual to join our dynamic team as a Manager, Commercial Asset Management. In this position, you will play a key…
Added 58 mins ago
AT
CXA Merchandising Retail Ops Associate.
Atlas Tools & Machinery
Vaughan, ON
- $19.25 to $21 CAD / hour
- Full-time
Atlas Tools and Machinery is a proud,family-owned Canadian business, now in its third generation and dedicated to delivering exceptional customer experiences since 1954. As a trusted…
Added 58 mins ago
CM
Manager of Policy and Market Access
Canadian Meat Council
Ottawa, ON
- Full-time
The Canadian Meat Council (CMC) is seeking an experienced and motivated professional to join our team in Ottawa as Manager of Policy and Market Access. The successful candidate will ideally…
Added 58 mins ago
S
Marketing Manager - B2B
Swoon
Toronto, ON
- Contract
Develop and execute integrated B2B marketing campaigns aligned with business objectives and target audiences.
Added 58 mins ago
C
Operations Supervisor - Security Systems
Convergint
Burnaby, BC
- Full-time
Manages, oversees and coordinates all aspects of technical operations activities including, but not limited to, the following: operations planning, qualifying potential business,…
Added 58 mins ago
D
Business Development Manager, Toronto
Digicast
Toronto, ON
- Full-time
The Business Development Manager – Toronto Market is responsible for driving new business, developing and nurture strategic relationships in the GTA, and positioning Digicast as the premier…
Added 58 mins ago
M(
Account Director (PR, Integrated)
MSL (Global)
Toronto, ON
- $105,000 to $115,000 CAD / year
- Full-time
You’ll also play an operational role within MSL, contributing to how we plan, pitch, and grow. As a people and committee manager, you’ll support career development, set clear expectations,…

Tru

Account Manager

Toronto, ON, Canada

Salary Range: $80,000-$90,000 · Full-time

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Job details

Pay: Salary Range: $80,000-$90,000
Job type: Full-time
Apply by: May 1, 2027
Posting language: English
Posted: Nov 2, 2026

Original job description

Job Title:-Account Manager

Work Type: Full-Time

Work Mode: Hybrid

Tru Inc. is hiring an Account Manager for an immediate permanent opportunity. This role is ideal for someone with strong experience in client services, digital marketing, technology consulting, or enterprise agency environments who is ready to take greater ownership of strategic client relationships and account growth.

About Us:-

At Tru, we are more than just a technology agency - we are strategic partners committed to driving digital transformation for enterprise-level clients. As experts in digital experience platforms, e-commerce engines, and innovative solutions, we help businesses thrive in the digital era.

Position Overview:-

The Account Manager owns and supports the full client lifecycle across a $1M to $3M account portfolio, serving as a trusted client partner and working closely with internal delivery, marketing, and technology teams.

This role helps clients translate business priorities into actionable digital initiatives across CRM, marketing automation, commerce, analytics, digital experience, and related enterprise platforms. The Account Manager is responsible for maintaining strong client relationships, supporting account growth, ensuring delivery alignment, and identifying opportunities to create measurable value for clients.

Location:-

This is a hybrid role with some work-from-home flexibility. Preference will be given to candidates in the Greater Toronto Area, as the role follows a three-day-per-week in-office schedule to support collaboration, workshops, and client engagement.

Travel to client and partner offices is required.

Core Responsibilities:-

Portfolio Management: Own and support 4–6 key client relationships, managing a portfolio of approximately $1M to $3M while overseeing budgets, contracts, invoicing, account performance, client satisfaction, and escalations.

Client Relationship Management: Build trusted relationships with senior client stakeholders, understand their business priorities, and translate requirements into clear digital and technology initiatives.

Strategic Account Planning: Support and lead Quarterly Business Reviews, account planning sessions, and the development of short- and long-term marketing and technology roadmaps aligned to measurable client outcomes.

Cross-Functional Delivery: Partner with engineering, marketing, strategy, and delivery teams to define scope, milestones, budgets, timelines, dependencies, and client expectations.

Commercial Growth: Work with Business Development and Client Services leadership to identify account expansion opportunities, support proposals and Statements of Work, and contribute to profitable account growth.

Account Health & Risk Management: Proactively identify delivery, relationship, commercial, and timeline risks and coordinate with internal teams to address issues before they impact client satisfaction.

Operational Discipline: Maintain CRM accuracy and pipeline health in HubSpot to support transparent reporting, resource forecasting, revenue visibility, and account risk management.

Technical Platform Ecosystem:-

The Account Manager should bring strong conceptual awareness of enterprise technology and digital marketing platforms and be comfortable working with specialist teams to guide client conversations across the following areas:

Enterprise CRM & Automation: Support clients using Salesforce and related platforms to improve lead generation, audience management, customer engagement, and pipeline efficiency.

Digital Experience & Content: Support Adobe Experience Cloud, CMS, web, and digital experience initiatives designed to create consistent customer experiences across web, mobile, and digital channels.

Composable Commerce: Develop an understanding of API-first and headless commerce strategies, including platforms such as CommerceTools, to support flexible and scalable digital storefronts.

Data Analytics & Insights: Use analytics platforms, including Google Analytics, to understand performance, support reporting models, and identify data-backed optimization opportunities.

Search & Performance Marketing: Support client conversations and recommendations across SEO, AEO, paid media strategy, campaign activation, and ongoing optimization.

What You’ll Bring:-

Professional Experience: 4 to 6 years of progressive experience in account management, client services, technology consulting, digital marketing, or an enterprise agency environment.

Account Management Experience: Demonstrated experience managing client accounts, budgets, project portfolios, and multiple workstreams, ideally within a $1M+ portfolio or enterprise client environment.

Technical Fluency: Experience working with enterprise-scale web applications, cloud solutions, systems integrations, marketing technologies, or digital platforms.

Client Communication: Strong communication, presentation, business analysis, and stakeholder-management skills, with the ability to work confidently with senior client stakeholders.

Commercial Awareness: An understanding of budgets, Statements of Work, resource planning, account profitability, and identifying opportunities for organic account growth.

Client Advocacy: Ability to navigate matrixed client organizations and convert ambiguous requirements into structured actions and delivery plans.

Solution Orientation: A results-driven mindset focused on delivering value, strengthening client relationships, and exceeding expectations.

Education: Bachelor’s degree preferred in Marketing, Information Technology, Business Administration, or a related field.

Salary Range: $80,000-$90,000

Working at Tru:-

At Tru, we put people first. We offer competitive salaries, a 100% employer-paid benefits package, and a hybrid work arrangement.

Our culture is grounded in courage, entrepreneurship, diversity, and a passion for people, supported by regular team events and live gatherings that build connection beyond day-to-day work.

Our values are:

You Talk, We Listen
Integrity at Our Core
Quality as Standard
Delivered On Time

Join Tru and help clients make measurable progress across the digital platforms that power their growth.

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More about this job

Responsibilities

Manage 4–6 client relationships across a $1M–$3M portfolio, overseeing budgets, contracts, account performance, client satisfaction, and risks. Coordinate internal teams to align delivery with client goals, lead account planning and business reviews, and identify opportunities for profitable account growth.

Requirements

Candidates should have 4–6 years of progressive experience in account management, client services, technology consulting, digital marketing, or an enterprise agency, with experience managing client accounts, budgets, and multiple workstreams. Strong client communication, technical fluency with enterprise digital platforms, commercial awareness, and the ability to work with senior stakeholders are expected; a bachelor’s degree is preferred.

Skills

Account Management
Strategic Account Planning
Portfolio Management
Budget Management
Digital Marketing
Technology Consulting
Stakeholder Management
Project Management
Commercial Growth
Risk Management
CRM
Salesforce
Adobe Experience Cloud
CommerceTools
Google Analytics

Benefits

Hybrid Work Arrangement
Team Events

Visa sponsorship

Not detected in the job text

Keywords

Account Management
Client Services
Digital Marketing
Technology Consulting
Enterprise Agency
Client Lifecycle
Portfolio Management
Strategic Account Planning
Quarterly Business Reviews
Digital Transformation
CRM
Marketing Automation
Salesforce
Adobe Experience Cloud
Content Management Systems
Composable Commerce
Headless Commerce
CommerceTools
Google Analytics
SEO
AEO
Paid Media
HubSpot
Statements Of Work
Budget Management
Resource Planning
Account Profitability
Risk Management
Systems Integrations
Digital Experience Platforms

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