Find work in Canada.

524,440 jobs across our Canadian network. How we count

Jobs in Canada

25+ jobs

Email me new jobs Save this search

Added 2 hours ago
Prosthetist Certified
HealthCareersInSask.ca
Regina, SK
…Orthotics Prosthetics Department. The Certified Prosthetist is a member an interdisciplinary team who provide prosthetic services by way of assessing, manufacturing and fitting prosthetic…
Added 2 hours ago
H
Emergency Medical Technician
HealthCareersInSask.ca
Leader, SK
- Part-time
…responsible for responding to emergent and non-emergent EMS calls for service; and for providing initial assessment, treatment, stabilization and transport of ill or injured persons at the…
Added 2 hours ago
IH
Registered Nurse/Registered Psychiatric Nurse (RN/RPN) | Mental Health and Substance Use
Interior Health Authority
Kelowna, BC
- Internship
Interior Health (IH) is committed to achieving a culturally diverse and inclusive workforce that is representative of the communities we serve, and where you are encouraged to bring your…
Added 2 hours ago
IH
Registered Nurse/Registered Psychiatric Nurse (RN/RPN) | Mental Health and Substance Use
Interior Health Authority
Kelowna, BC
- Internship
Interior Health (IH) is committed to achieving a culturally diverse and inclusive workforce that is representative of the communities we serve, and where you are encouraged to bring your…
Added 2 hours ago
IH
Registered Nurse/Registered Psychiatric Nurse (RN/RPN) | Mental Health and Substance Use
Interior Health Authority
Kelowna, BC
- Internship
Interior Health (IH) is committed to achieving a culturally diverse and inclusive workforce that is representative of the communities we serve, and where you are encouraged to bring your…
Added 3 hours ago
C
Maintenance & Asset Manager
Connective
Kamloops, BC
- Full-time
Connective is part of a portability program where employees moving from a CSSEA-member employer to Connective will port their service hours for vacation and wage purposes (within last 12…
Added 3 hours ago
T
Full Time Sales Representative Koodo | Willowbrook Mall
TELUS
Langley (City), BC · Langley, BC
- Full-time
We work tirelessly in our stores to provide best in class service to our customers, and in our communities to enrich the lives of Canadians with all acts of kindness - big and small
Added 4 hours ago
DB
Part Time Bridal Sales
David's Bridal
Mississauga, ON
- $16 to $25.8 CAD / hour
- Part-time
…them and taking care of them with one of the highest customer service scores in…
Added 6 hours ago
C
Financial Services Representative
CIBC
Chemainus, BC · Duncan, BC · Mill Bay, BC · Nanaimo, BC
- Full-time
As a member of the Personal and Business Banking team, you’ll work in a fast-paced Banking Centre where you’ll make a meaningful difference in our clients’ lives. As a Financial Services…
Added 6 hours ago
Shift Leader
McDonald's
Calgary, AB
While previous experience working in food service or retail as a barista, server, sales associate, cashier, team member, or customer sales representative as a manager is always helpful and…
Added 6 hours ago
Shift Leader
McDonald's
Calgary, AB
While previous experience working in food service or retail as a barista, server, sales associate, cashier, team member, or customer sales representative as a manager is always helpful and…
Added 6 hours ago
Shift Leader
McDonald's
Calgary, AB
While previous experience working in food service or retail as a barista, server, sales associate, cashier, team member, or customer sales representative as a manager is always helpful and…
Added 8 hours ago
CR
Research Scientist II - Toxcology
Charles River Laboratories
Montreal, QC
- Full-time
Oversee and coordinate all aspects of study procedures, whether conducted within the department or in collaboration with external service groups;
Added 8 hours ago
CC
Community Navigator
CMHA Calgary
Calgary, AB
- Other
Key Service Responsibilities And Specific Accountabilities
Added 8 hours ago
ZA
Customer Care/Business Development Representative - Alta Infiniti
Zanchin Automotive Group
Vaughan, ON
- Full-time
Customer Care/Business Development Representative career and employment opportunity awaits you.
Added 8 hours ago
L
Financial Service Representative - LendDirect Office 1507
LendDirect
Oshawa, ON
- Full-time
“After starting as a Financial Service Representative in late 2021 it was within a year, I quickly rose to being a Shift Lead. I trained diligently with my Branch Manager and Assistant…
Added 8 hours ago
C
Financial Services Representative (Multiple Locations)
CIBC
Banff, AB · Calgary, AB · Drumheller, AB · Lethbridge, AB · Medicine Hat, AB · Olds, AB · Red Deer, AB · Stettler, AB
- Full-time
As a member of the Personal and Business Banking team, you’ll work in a fast-paced Banking Centre where you’ll make a meaningful difference in our clients’ lives. As a Financial Services…
Added 8 hours ago
C
Financial Services Representative (Multiple Locations)
CIBC
Beaumont, AB · Edmonton, AB · Fort Saskatchewan, AB · Jasper, AB · Leduc, AB · Sherwood Park, AB · St. Albert, AB · Stony Plain, AB
- Full-time
As a member of the Personal and Business Banking team, you’ll work in a fast-paced Banking Centre where you’ll make a meaningful difference in our clients’ lives. As a Financial Services…
Added 8 hours ago
C
Financial Services Representative
CIBC
Winnipeg, MB
- Full-time
As a member of the Personal and Business Banking team, you’ll work in a fast-paced Banking Centre where you’ll make a meaningful difference in our clients’ lives. As a Financial Services…
Added 8 hours ago
Rehabilitation Assistant - Rehabilitation & Supportive Care Services
Nova Scotia Health and IWK Health
Halifax, NS
…supervision of therapists, the Rehabilitation Assistant, as an active member of the patient care team, works with individuals, families and groups to help educate and promote movement,…
Added 9 hours ago
C
Financial Services Representative - Montreal Marché Central
CIBC
Montreal, QC
- Full-time
As a member of the Personal and Business Banking team, you’ll work in a fast-paced Banking Centre where you’ll make a meaningful difference in our clients’ lives. As a Financial Services…
Added 9 hours ago
Maintenance & Asset Manager
Connective
Kamloops, BC · Vancouver, BC
Connective is part of a portability program where employees moving from a CSSEA-member employer to Connective will port their service hours for vacation and wage purposes (within last 12…
Added 9 hours ago
C
Universal Banker
CIBC
White Rock, BC
- Full-time
As a member of the Personal and Business Banking team, you’ll work in a fast-paced Banking Centre where you’ll make a meaningful difference in our clients' lives. As a Financial Services…
Added 10 hours ago
CC
Insurance Representative 1
Coastal Community
Quesnel, BC
- Full-time
This role will primarily focus on ICBC Autoplan services and will serve as a front-line, member-facing position. Responsibilities will include processing ICBC transactions, assisting…
Added 10 hours ago
UO
Facility Operations Specialist - Active Living, Faculty of Kinesiology
University of Calgary
Calgary, AB
- Full-time
As a member of the Operations Unit, this position reports to the Manager of Operations & Maintenance and has a secondary report to the Director of Active Living and Outdoor Centre. The role…

Trudell Healthcare Solutions Inc.

Customer Experience Representative

London, ON, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Nov 27, 2026
Posting language: English
Posted: Oct 28, 2026

Original job description

Are you passionate about delivering exceptional customer experiences, thriving in a fast-paced environment, and finding smarter ways to get things done? We at Trudell Healthcare Solutions are looking for a dynamic, detail-oriented Customer Experience Representative who brings a strong sense of urgency, exceptional communication skills, and a natural ability to build lasting relationships. You'll take pride in accuracy, respond quickly to customer needs, and approach every interaction with a solutions-focused mindset. With e-commerce experience and a passion for leveraging AI and innovative technologies, you'll also help us find new ways to improve efficiency and elevate the customer experience. If you're proactive, tech-savvy, and always looking for ways to make things better, we'd love to hear from you!

Our Company: Trudell Healthcare Solutions Inc. is a Canadian, family-owned clinical and service-oriented distributor providing unique, innovative products to select segments of the Canadian healthcare market. With a skilled, knowledgeable and motivated team, the company is committed to exceeding our customers’ expectations in delivering cost effective solutions to improve patient outcomes.

The Position: To provide excellent customer service and maintain strong professional relationships with customers, sales team and internal departments. This position is responsible for handling orders, investigating and resolving customer inquiries. This position supports region specific inside sales activities as required and contributes to the service levels by providing insights into customer order exceptions and works to eliminate obstacles to order fulfilment.

What We Offer

In addition to fair and equitable compensation and the excitement of working for a growing and reputable company, we offer:

Challenging careers that provide the opportunity to learn constantly
Clear, consistent, and demonstrated values
A positive and motivating Corporate Culture
Encouraged Professional Development
Employee Recognition for Milestone Anniversaries
Regular Performance Appraisals
Regular Salary Reviews
Paid Sick Days
3 weeks paid vacation to start
Comprehensive Group Family Benefits including:

- Health and Dental Benefits
- Pension Plan
- Life Insurance
- Employee Assistance Plan
- Disability Insurance
- Out of Country Insurance Coverage

Key Responsibilities

Customer Experience

Ensures customer satisfaction is maintained while responding proactively to orders or concerns.
Maintain systems continuity through coordination of information exchange and accuracy of data.

Communication

Ensure communication is effective, and appropriate personnel are advised of delays, outstanding needs, or conflicts as required.
Facilitate resolution of customer concerns ensuring quality of product and service is maintained.

Administration

Ensure quotes offered are distributed in a timely manner with appropriate approval and acceptance by THS.
Ensure cooperation with special projects as required.
Collaborate with other functional areas across THS to resolve issues and seek out new ways to improve the business.

As An Ideal Candidate, You Have

College diploma in Business or equivalent.
One (1) to three (3) years in a Customer Experience role.
Data entry experience.
Demonstrated proficiency in Microsoft suite of products.
ERP systems experience is an asset.
E-commerce experience is an asset.
Experience and comfort using AI tools is preferred.
Experience in a healthcare environment would be preferred.
Strong interpersonal skills.
Strong communication skills, both written and oral.
Fluent in French both written and oral an asset.

Essential Duties

Fluent in English both written and oral
Long periods of seated and computer work

Working Conditions

Office Setting at our London Facility.
Frequent interruptions.
Compensation based on a regular work week of thirty-seven and one half (37.5) working hours, with additional working hours as required to meet ongoing business demands and to fulfill job responsibilities.
Overtime eligible.

Since 1922, Trudell Medical Marketing Limited, a member of the Trudell Medical Group, has been a stable and financially sound Canadian-based employer, headquartered in London, Ontario. For over 100 years, we have enjoyed the reputation of being successful and trustworthy in the eyes of our customers, our suppliers and our staff. We are passionate about selling, servicing and distributing technologically advanced Critical Care and Respiratory products and state-of-the-art Operating Room products to hospitals across Canada.

We thank all applicants for their interest in joining our team. Only those to be interviewed will be contacted.

Trudell Healthcare Solutions is committed to providing fair and equitable compensation opportunities to all teammates. The range displayed on each job posting reflects the target for new hire salaries for the advertised position. Within the range, individual compensation is determined by job-related skills and knowledge, relevant professional, lived experience, and/or work location. Our compensation policies and practices are designed to allow our colleagues’ growth and salary progression as they develop in their role. As a candidate, you are encouraged to ask compensation-related questions and have an open dialogue with your recruiter, who can provide specific details for this role and share more information about our total rewards package.

As part of our recruitment process, we may use AI tools to screen applicants and assist in evaluating candidate qualifications. All final hiring decisions are made by our recruitment team.

Trudell Healthcare Solutions is an equal opportunity employer it is important to our Company that all its employees, including those with disabilities, find our workplace to be welcoming and supportive. If you are a candidate with a disability who requires accommodation during the recruitment process, please let us know.

Apply About employer

More about this job

Responsibilities

Handle customer orders and inquiries, resolve concerns, and maintain strong relationships with customers, sales teams, and internal departments. Coordinate accurate information exchange, communicate delays or conflicts, support regional inside sales and special projects, and identify ways to improve order fulfillment and business efficiency.

Requirements

A college diploma in Business or equivalent and one to three years of customer experience work are requested, along with data entry experience and proficiency in Microsoft Office. ERP and e-commerce experience, comfort using AI tools, and healthcare experience are preferred; strong interpersonal and communication skills are required, while French fluency is an asset.

Skills

Customer Service
Order Processing
Data Entry
Microsoft Office
ERP Systems
E-commerce
AI Tools
Written Communication
Verbal Communication
Interpersonal Skills
Problem Solving
Attention to Detail
Time Management
French Language

Benefits

Paid Sick Days
Three Weeks Paid Vacation
Health Insurance
Dental Insurance
Pension Plan
Life Insurance
Employee Assistance Plan
Disability Insurance
Out-of-Country Insurance Coverage
Professional Development
Employee Recognition
Regular Performance Appraisals
Regular Salary Reviews

Visa sponsorship

Not detected in the job text

Keywords

Customer Experience
Customer Service
Order Processing
Order Fulfillment
Customer Inquiries
Customer Satisfaction
Inside Sales
Data Entry
Microsoft Office
ERP Systems
E-commerce
Artificial Intelligence
Healthcare
Medical Equipment
Critical Care
Respiratory Products
Operating Room Products
Customer Relationships
Issue Resolution
Data Accuracy
Business Process Improvement
Special Projects
French
English

Report this job