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Added 18 mins ago
AS
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- Full-time
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Trudell Medical Group

Commercial Operations Coordinator

London, ON, Canada

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Job details

Posting language: English
Posted: Oct 6, 2026

Original job description

Do you love making things happen? Are you someone who thrives in a fast-moving, collaborative environment, takes pride in being responsive, and is always looking for ways to help the team deliver? We at Trudell Healthcare Solutions are looking for a Commercial Operations Coordinator who brings together marketing know-how, strong business instincts, and a genuine commitment to the customer. Working alongside our Sales, Marketing, and Commercial teams, you’ll help turn ideas into action, keep important initiatives moving forward, and contribute to work that makes a meaningful difference in patient lives.

If this sounds like the kind of opportunity where you could make an impact and do your best work, we’d love to hear from you. Apply today and come be part of a team that’s making a difference!

Our Company: Trudell Healthcare Solutions Inc. is a Canadian, family-owned clinical and service-oriented distributor providing unique, innovative products to select segments of the Canadian healthcare market. With a skilled, knowledgeable and motivated team, the company is committed to exceeding our customers’ expectations in delivering cost effective solutions to improve patient outcomes.

The Position: The Commercial Operations Coordinator provides day-to-day operational and administrative support to the Sales and commercial teams. This role helps ensure sales processes, systems, reporting, and resources are effectively maintained, enabling the Sales team to operate efficiently and remain focused on customer and business priorities. Working collaboratively with Sales, Marketing, Customer Service, and other internal teams, the Coordinator supports sales reporting, CRM administration, sales tools and resources, commercial initiatives, and marketing activities while helping maintain accurate and timely information across the organization.

What We Offer:
In addition to fair and equitable compensation and the excitement of working for a growing and reputable company, we offer:

Challenging careers that provide the opportunity to learn constantly
Clear, consistent, and demonstrated values
A positive and motivating Corporate Culture
Encouraged Professional Development
Employee Recognition for Milestone Anniversaries
Regular Performance Appraisals
Regular Salary Reviews
Paid Sick Days
3 weeks paid vacation to start
Comprehensive Group Family Benefits including:

- Health and Dental Benefits
- Pension Plan
- Life Insurance
- Employee Assistance Plan
- Disability Insurance
- Out of Country Insurance Coverage

Key Responsibilities:

Sales Operations & Administrative Support

Provide day-to-day administrative support to the Sales team.
Assist with sales-related requests and coordinate appropriate follow-up with internal departments.
Coordinate sales meetings, including preparation of agendas, presentations, reports, and supporting materials.
Support the coordination of customer programs, sales initiatives, promotions, and other commercial activities.
Assist with sales onboarding by coordinating access to appropriate tools, systems, resources, and training materials.
Provide backup support to the Trial & Evaluation (T&E) process for the Sales team. Support the Samples and marketing material processes directly.
Identify opportunities to improve the organization and efficiency of sales support processes.
Support special projects and departmental initiatives as required.

CRM, Sales Data & Reporting

Support consistent CRM use and adherence to established data standards and sales processes.
Review sales data for accuracy and completeness and coordinate corrections or updates as required.
Support Sales leadership with reporting requirements for meetings, quarterly business reviews, forecasting, and planning activities.
Maintain sales distribution lists, territory information, and other commercial databases as required.
Support the maintenance of accurate product-related information within the ERP and other tools. Support the product set up process with the appropriate departments

Sales Enablement & Coordination

Coordinate and maintain sales tools, presentations, product information, customer-facing materials, and other sales enablement resources.
Coordinate the distribution of product updates, sales communications, marketing materials, and other relevant information to the Sales team.
Assist with the coordination and rollout of new products, sales programs, promotions, and other commercial initiatives.
Collaborate with internal stakeholders to ensure sales resources and product information remain accurate and up to date.
Support the development and maintenance of the online product education platform to facilitate ongoing learning for the Sales and Marketing teams.

Marketing & Commercial Support

Assist with the coordination and execution of marketing campaigns, promotions, product launches, and customer communications.
Support the development, organization, and distribution of marketing collateral and promotional materials.
Coordinate conferences, trade shows, customer events, promotional materials, event supplies, and related logistics.
Support the collection and review of product and market information to help identify trends and commercial opportunities.
Support communication with GPO’s regarding supply chain disruption.

As an ideal candidate, you have:

College Diploma in Business, Marketing or equivalent.
One (1) to three (3) years’ experience in a similar marketing role.
Experience in the Healthcare, Life-Sciences, or Med-Tech industry is preferred.
Strong skills in Microsoft Office applications – Word, Excel, PowerPoint and Outlook
Works well independently
Strong interpersonal skills
Proactive and resourceful with a willingness to take initiative and follow through on responsibilities.
Strong organizational and coordination skills with the ability to manage multiple priorities.
High attention to detail and commitment to maintaining accurate information.
Strong written and verbal communication skills.

Essential Duties:

Fluent in English both written and oral
Ability to lift up to 50lbs (25kg)
Ability to travel

Working Conditions:

Office Setting at our London Facility.
Frequent interruptions.
Compensation based on a regular work week of thirty-seven and one half (37.5) working hours, with additional working hours as required to meet ongoing business demands and to fulfill job responsibilities.

Since 1922, Trudell Medical Marketing Limited, a member of the Trudell Medical Group, has been a stable and financially sound Canadian-based employer, headquartered in London, Ontario. For over 100 years, we have enjoyed the reputation of being successful and trustworthy in the eyes of our customers, our suppliers and our staff. We are passionate about selling, servicing and distributing technologically advanced Critical Care and Respiratory products and state-of-the-art Operating Room products to hospitals across Canada.

We thank all applicants for their interest in joining our team. Only those to be interviewed will be contacted.

Trudell Healthcare Solutions is committed to providing fair and equitable compensation opportunities to all teammates. The range displayed on each job posting reflects the target for new hire salaries for the advertised position. Within the range, individual compensation is determined by job-related skills and knowledge, relevant professional, lived experience, and/or work location. Our compensation policies and practices are designed to allow our colleagues’ growth and salary progression as they develop in their role. As a candidate, you are encouraged to ask compensation-related questions and have an open dialogue with your recruiter, who can provide specific details for this role and share more information about our total rewards package.

As part of our recruitment process, we may use AI tools to screen applicants and assist in evaluating candidate qualifications. All final hiring decisions are made by our recruitment team.

Trudell Healthcare Solutions is an equal opportunity employer it is important to our Company that all its employees, including those with disabilities, find our workplace to be welcoming and supportive. If you are a candidate with a disability who requires accommodation during the recruitment process, please let us know.

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More about this job

Responsibilities

The Commercial Operations Coordinator provides administrative and operational support to sales and commercial teams, including CRM maintenance, sales reporting, and marketing coordination. They assist in managing sales tools, resources, and initiatives to ensure efficient team performance and accurate data management.

Requirements

The ideal candidate holds a college diploma in business or marketing and has one to three years of experience in a similar role. Proficiency in Microsoft Office and strong organizational, communication, and interpersonal skills are required.

Skills

Sales operations
Administrative support
CRM administration
Sales reporting
Marketing coordination
Data accuracy
Microsoft Office
Communication skills
Organizational skills
Project coordination
Customer service
Product information management
Event logistics
Interpersonal skills
Attention to detail

Benefits

Health benefits
Dental benefits
Pension plan
Life insurance
Employee assistance plan
Disability insurance
Out of country insurance coverage
Paid sick days
3 weeks paid vacation
Professional development

Visa sponsorship

Not detected in the job text

Keywords

Sales Operations
CRM
Marketing
Healthcare
Life-Sciences
Med-Tech
Administrative Support
Reporting
Data Management
Sales Enablement
Product Launches
Trade Shows
Supply Chain
Microsoft Office
ERP
Forecasting
Business Reviews
Customer Service
Logistics
Commercial Initiatives

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