Find work in Canada.

517,367 jobs across our Canadian network. How we count

Jobs in Canada

25+ jobs

Email me new jobs Save this search

Added 12 mins ago
JI
Lead Analytics Engineer & Data Platform Lead
J.D. Irving, Limited
Saint John, NB
- Full-time
Lead data engineering, data transformation, and integration initiatives supporting reporting, analytics, automation, and AI-enabled solutions.
Added 12 mins ago
JT
Business Intelligence & Process Manager
Joseph Transportation Group
Hamilton, ON
- $80,000 to $110,000 CAD / year
Proven ability to identify operational challenges and implement practical solutions.
Added 12 mins ago
C
AVP Applications Development Sr Programmer Analyst
Citi
Mississauga, ON
- Full-time
…mission that rivals any large tech company. Our technology solutions are the foundations of everything we do from keeping the bank safe, managing global resources, and providing the…
Added 12 mins ago
CH
Data Engineer
Cardinal Health
Vaughan, ON · Canada-Vaughan
- Full-time
…to deliver timely, accurate, relevant, and actionable data…
Added 12 mins ago
CH
Data Engineer
Cardinal Health
Vaughan, ON · Canada-Vaughan
- Full-time
…to deliver timely, accurate, relevant, and actionable data…
Added 13 mins ago
B
Specialist, Customer Experience Transformation
BCAA
*Head Office
- Full-time
You’re analytical and comfortable using data, feedback and insights to identify opportunities and recommend solutions.
Added 13 mins ago
Quality Control Technician
Aviva
Mississauga, ON · Oakville, ON
Identify recurring quality issues and communicate findings and recommended solutions to production and leadership teams.
Added 13 mins ago
AC
Part-time Graphic Designer
Algonquin College
Ottawa, ON
- Part-time
Develop creative concepts and visual solutions that effectively communicate key messages to target audiences.
Added 13 mins ago
M
Summer Intern 2027 - Product Design
Manulife
Toronto, ON · Quebec, QC
- Full-time
Help ensure design solutions align with accessibility, usability, and brand standards
Added 26 mins ago
C
QE Lead - Automation
Capgemini
Toronto, ON
- Full-time
Added 26 mins ago
FI
Senior Salesforce BSA - FSC
FP Inc.
Toronto, ON
- $80 to $95 CAD / hour
- Contract
Contribute to the design, development, and delivery of software solutions for Bank’s Commercial Customers and internal users, with a focus on scalability, usability, and compliance.
Added 26 mins ago
VB
Lead Geotechnical Engineer
Vale Base Metals
Sudbury, ON
- Full-time
…dam safety and governance programs, and delivers engineering solutions that protect people, the environment, and the…
Added 26 mins ago
HT
VP, Accounting & Controllership (Husky)
Husky Technologies
Bolton, ON
- Full-time
…positions us to serve customers who seek differentiation through solutions that provide speed, flexibility and maximum productivity. This capability is at the core of our mission and…
Added 27 mins ago
AC
Part-time Graphic Designer
Algonquin College of Applied Arts and Technology
Ottawa, ON
- Part-time
Develop creative concepts and visual solutions that effectively communicate key messages to target audiences.
Added 27 mins ago
C
Leader, Software Development
Cisco
Vancouver, BC
- Full-time
…beyond. We’ve been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide…
Added 27 mins ago
IS
Production Supervisor, Pipe
Irving Shipbuilding
Halifax, NS
- Full-time
Consistently seeks best practices, generates ideas, and implements solutions that make things better
Added 27 mins ago
W
Senior Mechanical Engineer- Material Handling
Worley
Vancouver, BC
- Full-time
…they meet today's needs and transition to more sustainable…
Added 27 mins ago
IS
Project Specialist, Cost Management
Irving Shipbuilding
Dartmouth, NS
- Full-time
2 to 5 years’ experience in project management, strategy/governance, change management, or developing technology-based solutions.
Added 27 mins ago
F
Senior Backend Engineer - Laravel & Go Microservices - On-site - Vancouver, Canada
FullStack
Vancouver, BC
- Full-time
Having delivered hundreds of successful custom software solutions, which have positively impacted the lives and careers of millions of users.
Added 27 mins ago
TC
M365 Technical Lead
Tata Consultancy Services
Vancouver, BC
- Full-time
The person will be responsible for leading Microsoft 365 collaboration solutions across SharePoint Online, Power Platform and Copilot Studio. The role requires strong technical leadership,…
Added 27 mins ago
RE
Full Stack Developer – Java/JS
Randstad Enterprise
Montreal, QC
- Contract
…and shape the future of our communities. This is a Full Stack Developer position, which is part of the family responsible for developing and maintaining software solutions that support…
Added 27 mins ago
NC
Manager, Content strategy and Operations
Newfoundland Capital Corporation Limited
Toronto, ON
- Full-time
Professional communication and a solutions-first mindset.
Added 27 mins ago
FR
Heavy Duty Cleaner
FirstService Residential Canada
Richmond Hill, ON
- Full-time
Ability to operate and use janitorial tools, equipment, and supplies such as floor buffers, vacuum cleaners, and cleaning compounds and solutions
Added 27 mins ago
PS
Senior Manager Agile Program Management
Publicis Sapient
Calgary, AB
- Full-time
Collaborate with product owners, engineering teams, and business stakeholders to prioritize and deliver value-driven solutions.
Added 27 mins ago
J
Assistant Maintenance Manager
JLL
Cambridge, ON
- Full-time
Develops solutions to difficult problems, capable of managing outside contractors and being on-call for emergencies.

Trudell Medical Group

Customer Experience Representative

London, ON, Canada

Apply About employer

Applications open in a new tab.

Job details

Posting language: English
Posted: Oct 28, 2026

Original job description

Are you passionate about delivering exceptional customer experiences, thriving in a fast-paced environment, and finding smarter ways to get things done? We at Trudell Healthcare Solutions are looking for a dynamic, detail-oriented Customer Experience Representative who brings a strong sense of urgency, exceptional communication skills, and a natural ability to build lasting relationships. You'll take pride in accuracy, respond quickly to customer needs, and approach every interaction with a solutions-focused mindset. With e-commerce experience and a passion for leveraging AI and innovative technologies, you'll also help us find new ways to improve efficiency and elevate the customer experience. If you're proactive, tech-savvy, and always looking for ways to make things better, we'd love to hear from you!

Our Company: Trudell Healthcare Solutions Inc. is a Canadian, family-owned clinical and service-oriented distributor providing unique, innovative products to select segments of the Canadian healthcare market. With a skilled, knowledgeable and motivated team, the company is committed to exceeding our customers’ expectations in delivering cost effective solutions to improve patient outcomes.

The Position: To provide excellent customer service and maintain strong professional relationships with customers, sales team and internal departments. This position is responsible for handling orders, investigating and resolving customer inquiries. This position supports region specific inside sales activities as required and contributes to the service levels by providing insights into customer order exceptions and works to eliminate obstacles to order fulfilment.

What We Offer:
In addition to fair and equitable compensation and the excitement of working for a growing and reputable company, we offer:

Challenging careers that provide the opportunity to learn constantly
Clear, consistent, and demonstrated values
A positive and motivating Corporate Culture
Encouraged Professional Development
Employee Recognition for Milestone Anniversaries
Regular Performance Appraisals
Regular Salary Reviews
Paid Sick Days
3 weeks paid vacation to start
Comprehensive Group Family Benefits including:

- Health and Dental Benefits
- Pension Plan
- Life Insurance
- Employee Assistance Plan
- Disability Insurance
- Out of Country Insurance Coverage

Key Responsibilities:

Customer Experience

Ensures customer satisfaction is maintained while responding proactively to orders or concerns.
Maintain systems continuity through coordination of information exchange and accuracy of data.

Communication

Ensure communication is effective, and appropriate personnel are advised of delays, outstanding needs, or conflicts as required.
Facilitate resolution of customer concerns ensuring quality of product and service is maintained.

Administration

Ensure quotes offered are distributed in a timely manner with appropriate approval and acceptance by THS.
Ensure cooperation with special projects as required.
Collaborate with other functional areas across THS to resolve issues and seek out new ways to improve the business.

As an ideal candidate, you have:

College diploma in Business or equivalent.
One (1) to three (3) years in a Customer Experience role.
Data entry experience.
Demonstrated proficiency in Microsoft suite of products.
ERP systems experience is an asset.
E-commerce experience is an asset.
Experience and comfort using AI tools is preferred.
Experience in a healthcare environment would be preferred.
Strong interpersonal skills.
Strong communication skills, both written and oral.
Fluent in French both written and oral an asset.

Essential Duties:

Fluent in English both written and oral
Long periods of seated and computer work

Working Conditions:

Office Setting at our London Facility.
Frequent interruptions.

Compensation based on a regular work week of thirty-seven and one half (37.5) working hours, with additional working hours as required to meet ongoing business demands and to fulfill job responsibilities.
Overtime eligible.

Since 1922, Trudell Medical Marketing Limited, a member of the Trudell Medical Group, has been a stable and financially sound Canadian-based employer, headquartered in London, Ontario. For over 100 years, we have enjoyed the reputation of being successful and trustworthy in the eyes of our customers, our suppliers and our staff. We are passionate about selling, servicing and distributing technologically advanced Critical Care and Respiratory products and state-of-the-art Operating Room products to hospitals across Canada.

We thank all applicants for their interest in joining our team. Only those to be interviewed will be contacted.

Trudell Healthcare Solutions is committed to providing fair and equitable compensation opportunities to all teammates. The range displayed on each job posting reflects the target for new hire salaries for the advertised position. Within the range, individual compensation is determined by job-related skills and knowledge, relevant professional, lived experience, and/or work location. Our compensation policies and practices are designed to allow our colleagues’ growth and salary progression as they develop in their role. As a candidate, you are encouraged to ask compensation-related questions and have an open dialogue with your recruiter, who can provide specific details for this role and share more information about our total rewards package.

As part of our recruitment process, we may use AI tools to screen applicants and assist in evaluating candidate qualifications. All final hiring decisions are made by our recruitment team.

Trudell Healthcare Solutions is an equal opportunity employer it is important to our Company that all its employees, including those with disabilities, find our workplace to be welcoming and supportive. If you are a candidate with a disability who requires accommodation during the recruitment process, please let us know.

Apply About employer

More about this job

Responsibilities

The Customer Experience Representative is responsible for handling orders, resolving customer inquiries, and maintaining strong professional relationships with customers and internal departments. They also support inside sales activities and collaborate across functional areas to improve business processes and order fulfillment.

Requirements

The ideal candidate holds a college diploma in Business and has one to three years of experience in a customer experience role. Proficiency in Microsoft Office, data entry, and strong communication skills are required, with experience in ERP, e-commerce, and AI tools considered assets.

Skills

Customer service
Data entry
Communication
Relationship building
Problem solving
Microsoft suite
ERP systems
E-commerce
AI tools
Order fulfillment
Inside sales
Time management
Attention to detail
Interpersonal skills

Benefits

Health benefits
Dental benefits
Pension plan
Life insurance
Employee assistance plan
Disability insurance
Out of country insurance coverage
Paid sick days
3 weeks paid vacation

Visa sponsorship

Not detected in the job text

Keywords

Customer Experience
Healthcare
Distribution
Order Management
Inside Sales
ERP
E-commerce
AI Tools
Data Entry
Microsoft Suite
Customer Satisfaction
Order Fulfillment
Clinical Products
Critical Care
Respiratory Products
Operating Room Products
Administrative
Relationship Management
Problem Resolution
Business Administration

Report this job