Clinical Assistant

Position Summary

The Clinical Assistant supports the Clinical Director and supervising physicians in delivering high-quality, patient-centred fertility care. Working collaboratively with physicians, nurses and other healthcare professionals, the Clinical Assistant assists with patient consultations, fertility cycle monitoring, treatment coordination, clinical procedures and follow-up care.

The role involves supporting patients throughout their fertility journey, reviewing clinical information and coordinating next steps in treatment under physician direction. The successful candidate must demonstrate sound clinical judgement within their authorized scope of practice, strong communication skills and a compassionate approach to patient care.

All clinical activities, including any controlled acts, must be performed within the individual's authorized scope of practice and in accordance with applicable legislation, delegation requirements, clinic policies and physician supervision arrangements. Although this role is advertised as Full-time, we are open to Part-time applicants as well. Please advise us in your application.

Key Responsibilities

1. Clinical Support and Patient Care

• Support the Clinical Director and supervising physicians in delivering patient care as an extension of the physician-patient relationship.
• Perform delegated clinical duties and controlled acts where legally authorized and appropriately delegated by the supervising physician.
• Assist physicians during clinical assessments, consultations and procedures.
• Collaborate with physicians, nurses and other healthcare professionals to promote safe, coordinated and high-quality patient care.
• Establish professional, ethical and trusting relationships with patients, families and members of the healthcare team.
• Deliver patient care in a manner consistent with True Care Fertility's mission, values, policies and standards of practice.

2. Patient Consultations and Fertility Education

• Assist with initial patient consultations and follow-up appointments, including fertility cycle monitoring visits.
• Provide patients with information about fertility investigations, treatment options, procedures and next steps following their initial investigative cycle.
• Explain treatment processes and clinical instructions within the scope of the role and under physician direction.
• Respond to patient questions and concerns, escalating clinical questions or decisions to the supervising physician when appropriate.
• Provide compassionate emotional support to patients throughout their fertility journey, recognizing the sensitive and personal nature of fertility treatment.
  
  

3. Treatment Planning and Coordination

• Review patient files, medical histories, investigation results and relevant clinical documentation in preparation for consultations and follow-up appointments.
• Discuss investigation findings and potential next steps with the treating physician to support the development and coordination of individualized treatment plans.
• Assist with coordinating treatment plans, follow-up appointments, investigations and cycle monitoring activities as directed by the physician.
• Ensure treatment-related follow-ups and outstanding investigations are tracked and communicated to the appropriate clinical team members.
• Communicate treatment instructions to patients only in accordance with the supervising physician's direction and the Clinical Assistant's authorized scope of practice.

4. Clinical Procedures and Treatment Support

• Assist physicians during fertility-related clinical procedures and ensure the necessary documentation and supplies are prepared.
• Perform intrauterine insemination (IUI) procedures only where legally authorized, appropriately delegated and supported by the required training, competence and supervision arrangements.
• Carry out delegated clinical orders in accordance with physician instructions, clinic protocols and applicable professional requirements.
• Support patient preparation, procedural coordination and post-procedure follow-up as directed by the supervising physician.
• Maintain appropriate infection prevention, patient safety and clinical documentation standards.

5. Results Review and Patient Follow-Up

• Review patient files, laboratory results, diagnostic investigations and imaging reports in preparation for physician review.
• Identify abnormal or outstanding laboratory and imaging results requiring attention and promptly escalate them to the supervising physician in accordance with established protocols.
• Communicate results and follow-up instructions to patients after the supervising physician has reviewed the findings and provided appropriate direction.
• Respond to patient emails and messages relating to treatment, investigations and follow-up care within the scope of the role and in accordance with clinic procedures.
• Coordinate follow-up appointments and ensure physician instructions are documented and communicated accurately.
• Maintain appropriate follow-up processes to support continuity of care and timely clinical decision-making.

6. Clinical Documentation and Administrative Support

• Maintain accurate, complete and timely patient records, including medical histories, investigation results, treatment plans, progress notes and follow-up documentation.
• Document consultations, clinical activities and delegated orders in accordance with clinic policies and applicable documentation standards.
• Conduct administrative reviews and audits of abnormal laboratory results, imaging reports and other outstanding clinical items to support appropriate follow-up.
• Ensure patient records and clinical communications are handled confidentially and in accordance with applicable privacy legislation.
• Perform other duties consistent with the position, qualifications, scope of practice and operational needs of True Care Fertility.

Qualifications and Requirements

Education and Professional Credentials

Required

• Graduate of a recognized Physician Assistant program or an equivalent qualification accepted by True Care Fertility for the duties of the role.
• Current Basic Cardiac Life Support (BCLS) certification.

Preferred / Considered an Asset

• Additional education or training in Obstetrics and Gynecology, reproductive medicine or fertility care.
• Membership in the Canadian Association of Physician Assistants (CAPA), now known as the Canadian Association of Physician Assistants (CAPA) where applicable.

Experience

• At least one year of relevant experience in a comparable clinical role.
• Experience working in an interprofessional healthcare environment.
• Experience in fertility, reproductive health, Obstetrics and Gynecology, or a related clinical setting is an asset.

Skills and Competencies

• Excellent interpersonal, verbal and written communication skills.
• Strong organizational skills and attention to detail, particularly when reviewing clinical documentation and tracking patient follow-ups.
• Ability to work collaboratively within an interdisciplinary healthcare team.
• Ability to work independently and manage responsibilities within the authorized scope of practice.
• Strong professional judgement, accountability and commitment to patient safety.
• Compassionate and respectful approach to patients experiencing sensitive or emotionally challenging circumstances.
• Ability to manage competing priorities in a busy clinical environment.
• Commitment to confidentiality, ethical conduct and continuous learning.

Professional Standards and Patient Safety

The Clinical Assistant is expected to comply with applicable Ontario legislation, professional requirements, True Care Fertility's clinical protocols and privacy policies.

The employee must perform clinical activities only where authorized, appropriately trained and competent to do so. Physician delegation and supervision must comply with applicable legal and professional requirements. Clinical decisions, interpretation of results and treatment changes must remain with the appropriately authorized healthcare professional unless the Clinical Assistant is independently authorized to perform those activities.

General Disclaimer

This job description outlines the primary responsibilities and requirements of the position and is not exhaustive. Additional duties may be assigned where consistent with the role, the employee's qualifications and competence, and applicable legal and professional requirements.