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Added 23 mins ago
SD
Pharmacy Assistant, Hourly Part Time Flexible Shifts
Shoppers Drug Mart
Coquitlam, BC
- Part-time
Added 23 mins ago
SD
Front Store Manager, Salaried Full Time Flexible Shifts Greenlight Requisition
Shoppers Drug Mart
North Vancouver, BC
- Full-time
Added 38 mins ago
VH
Senior Product Manager
Vireo Health
Remote, Canada
- Full-time
- Remote
Added 38 mins ago
SC
Sales Associate
Staples Canada
Fort St. John, BC
- Full-time
Added 52 mins ago
WC
(CAN) Produce Stocker
Walmart Canada
Campbell River, BC
- Full-time
Added 52 mins ago
WC
(CAN) Meat Associate
Walmart Canada
Campbell River, BC
- Full-time
Added 52 mins ago
WC
(CAN) Deli Bakery Team Associate
Walmart Canada
Campbell River, BC
- Full-time
Added 52 mins ago
LH
Job Title Tenant Support Worker
Lookout Housing + Health Society
Surrey, BC
- Internship
Added 52 mins ago
LH
Job Title Coordinator
Lookout Housing + Health Society
New Westminster, BC
- Full-time
Added 52 mins ago
Pharmacy Assistant - Part Time - Duncan
Walmart Canada
Duncan, BC
Added 52 mins ago
LH
Job Title Residential Building Attendant
Lookout Housing + Health Society
Vancouver, BC
- Full-time
Added 52 mins ago
AU
Mobile Security Professional
Allied Universal
Vancouver, BC
- $21 CAD / hour
- Part-time
Added 52 mins ago
TC
Retail Store Associate Part Time Winners Smart Centers
TJX Canada – Winners, Marshalls, HomeSense
Courtenay, BC
- Part-time
Added 52 mins ago
LH
Job Title Shelter Resource Worker
Lookout Housing + Health Society
Surrey, BC
- Internship
Added 52 mins ago
LH
Job Title Tenant Support Worker
Lookout Housing + Health Society
Surrey, BC
- Internship
Added 52 mins ago
LH
Job Title Tenant Support Worker
Lookout Housing + Health Society
Duncan, BC
- Internship
Added 52 mins ago
LH
Job Title Residential Building Attendant
Lookout Housing + Health Society
Vancouver, BC
- Internship
Added 52 mins ago
LH
Job Title Tenant Support Worker
Lookout Housing + Health Society
Duncan, BC
- Internship
Added 52 mins ago
LH
Job Title Tenant Support Worker
Lookout Housing + Health Society
Duncan, BC
- Internship
Added 52 mins ago
LH
Job Title Shelter Resource Worker
Lookout Housing + Health Society
Surrey, BC
- Internship
Added 53 mins ago
WC
(CAN) Meat Associate
Walmart Canada
Burnaby, BC
- Full-time
Added 53 mins ago
CO
CASUAL Accessibility Assistant (To Garner Applications)
College of New Caledonia
Prince George, BC
- Full-time
Added 53 mins ago
CO
Equipment Operator III – Streets and Sign Shop
City of Kamloops
Kamloops, BC
- Full-time
Added 53 mins ago
AI
Technical Lead - Atlassian Guard, Atlassian Cloud & Identity Security
Astra-North Infoteck Inc. ~ Conquering today’s challenges, achieving tomorrow’s vision!
Vancouver, BC
- Full-time
Added 1 hour ago
SP
Construction Labourer
Seymour Pacific Developments
Fernie, BC
- Full-time

True Environmental

IT Help Desk Specialist

Vancouver, BC, Canada
Saskatoon, SK, Canada
Whitehorse, YT, Canada

$50,000 - $83,000 a year · Full-time

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Job details

Pay: $50,000 - $83,000 a year
Job type: Full-time
Experience: 2-4 years of experience in IT service desk, help desk or end user technical support
Posting language: English
Posted: Nov 5, 2026

Original job description

True Environmental and its partner firms, have united their strengths to establish the nation's premier environmental and engineering services consulting firm. This powerhouse organization offers an extensive range of services aimed at revolutionizing the built environment and preserving the natural one. Its diverse expertise encompasses environmental remediation, urban planning, engineering iconic coastal and marine structures, developing sustainable energy sources, and pioneering resource extraction methods. With a workforce of over 700 dedicated professionals, including environmental experts, engineers, technicians, scientists, planners, surveyors, and construction management professionals, this dynamic organization operates in more than 20 offices across the U.S and Canada. Explore further at True-Environmental.com to discover the full scope of our capabilities.

IT Service Desk Specialist I

Vancouver, BC; Saskatoon, SK; Whitehorse, YT; Ventura, CA; San Luis Obispo, CA | Regular Full-Time

As an IT Specialist I, you will be responsible for providing IT service desk and end user support to the business. This role focuses on resolving technical issues, managing support requests, and ensuring employees have the tools and systems they need to work effectively.

\nAbout the Role

Provide first-line IT service desk support to employees via ticketing system, phone, email and in person, logging, prioritizing and resolving incidents and service requests
Troubleshoot and resolve hardware, software, network access and user account issues, escalating complex problems to senior IT staff as required
Proficiency in Microsoft Office Suite, Microsoft 365, Active Directory, Azure, Windows operating systems, mobile device management, and ticketing or service management tools
Identify recurring issues and opportunities to improve support processes and implement best practices
Maintain IT asset inventory to ensure adequate equipment stock for new hires, and keep ticket records and knowledge base documentation to track service metrics
Ensure adherence to company policies, IT security practices, regulatory requirements, and industry standards
All other duties as required

About You

Education

Diploma or Bachelor’s Degree in Information Technology or equivalent

Experience

2-4 years of experience in IT service desk, help desk or end user technical support
Strong troubleshooting and time-management skills to handle multiple support requests and deadlines
Proficiency in Microsoft Office Suite, Microsoft 365, Azure, Windows operating systems and ticketing or service management tools
Ability to prioritize tasks effectively and work independently or as part of a team
Strong verbal and written communication skills, with the ability to explain technical concepts to non-technical stakeholders at all levels

$50,000 - $83,000 a year

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

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More about this job

Responsibilities

Provide first-line IT service desk support by resolving technical incidents and managing service requests via multiple channels. Maintain IT asset inventory and ensure all hardware, software, and network systems are functioning effectively for employees.

Requirements

Requires a diploma or bachelor's degree in Information Technology and 2-4 years of experience in technical support. Candidates must demonstrate proficiency in Microsoft 365, Azure, and Active Directory, along with strong troubleshooting and communication skills.

Skills

IT Service Desk
Technical Support
Troubleshooting
Microsoft Office Suite
Microsoft 365
Active Directory
Azure
Windows Operating Systems
Mobile Device Management
Ticketing Systems
Hardware Support
Software Support
Network Access
Asset Inventory
Time Management
Communication

Visa sponsorship

Not detected in the job text

Keywords

IT Help Desk
Technical Support
Microsoft 365
Azure
Active Directory
Windows
Hardware
Software
Network Access
Ticketing System
Asset Inventory
Mobile Device Management
Environmental Services
Engineering
Consulting
Incident Management
Service Management
Troubleshooting
IT Security
Regulatory Compliance

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