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Added 51 mins ago
VG
Mechanical Prototyping Specialist
Veralto Global
London, ON
- $70,000 to $95,000 CAD / year
- Full-time
Reporting to the Manager, Technology Development, the Mechanical Prototyping Specialist supports cross-functional technology-development projects focused on evaluating and integrating UVC…
Added 1 hour ago
HM
Family Practitioner/General Practitioner
Health Match BC
Kelowna, BC
- Full-time
The local community hospital offers strong specialist support, with most specialties and subspecialties available, along with state-of-the-art diagnostic services and treatment facilities.…
Added 2 hours ago
PH
Document Production Specialist – Contract
PT Hatfield Indonesia
Calgary, AB
- Contract
We are seeking a Document Production Specialist to join our team on a contract basis, starting immediately, with the initial contract term ending April 30, 2027. There is potential for an…
Added 2 hours ago
AA
Spécialiste des Systèmes d'Atterrissage / Landing Systems Specialist
Airbus Aircraft
Montreal, QC
- Full-time
Préparer, réviser et approuver toute la documentation d’ingénierie requise;
Added 2 hours ago
NC
Fund and Community Relationship Specialist
Native Child and Family Services of Toronto
Toronto, ON
- $63,275 to $82,559 CAD / year
- Full-time
Reporting to the Supervisor, Funds Development, Institutional Giving, the Fund and Community Relationship Specialist is responsible for a portfolio of institutional funding relationships…
Added 2 hours ago
V
Accommodation Operational Lead
VMCH
Mulgrave, NS
- Full-time
…policies and legislative requirements through audits, accurate documentation, training oversight and restrictive practice…
Added 2 hours ago
S
Senior Electrification Manager - Construction
SYSTRA
Toronto, ON
- Full-time
Drive effective utilisation of specialist OCS installation equipment, engineering trains and road-rail vehicles.
Added 3 hours ago
RV
Component Engineering Specialist
Ross Video
Ottawa, ON · Nepean, ON
- Full-time
Maintain component libraries, approved vendor lists (AVLs), and documentation within PLM systems
Added 3 hours ago
Energy Specialist
MCW Group of Companies
Toronto, ON
Our Company is currently seeking a self-motivated, hardworking Energy Specialist to join our Toronto Office. In this position, you will assist with a variety of multi-year energy management…
Added 3 hours ago
Civil Engineer
Rogers Communications
Vancouver, BC
…help us deliver on our commitments. As a Civil Engineering Specialist, you bring experience across a wide variety of projects in the telecommunications industry and have a passion for…
Added 4 hours ago
J
Senior Quality Assurance Specialist - Consultant
Jobgether
Canada
- Full-time
As a Senior Quality Assurance Specialist, you will support quality assurance and regulatory compliance activities for pharmaceutical, medical device, natural health product, and clinical…
Added 4 hours ago
BT
Cloud Accounting Specialist
Baker Tilly Canada
Guelph, ON
- Full-time
We are looking for a Cloud Accounting Specialist to join our team - a role where your expertise will drive meaningful outcomes and your ambition will help shape what comes next. Here,…
Added 4 hours ago
R
Senior ServiceNow Developer (App Engine / HRSD)
Resonaite
Ottawa, ON
- Contract
Produce technical documentation for implemented features
Added 4 hours ago
A
Quality - Material Coordinator
ABB
Montreal, QC · Saint-Laurent, QC
- Full-time
…Indicators (KPIs) and customer cases and maintaining process…
Added 5 hours ago
W
Senior Cost Analyst
Worley
Markham, ON
- Full-time
We are currently recruiting for a Project Controls Specialist – Power BI & Cost Control. Our team includes world class experts and dynamic go-getters. This is a full-time position based in…
Added 5 hours ago
DR
Technology Specialist, Networking
Durham Region (The Regional Municipality of Durham)
Whitby, ON
- Temporary
Maintain network diagrams, configurations, standards, procedures and technical documentation
Added 5 hours ago
HT
Operations Support Specialist
Hirematic Talent Solutions
Toronto, ON
- $40 to $45 CAD / hour
- Full-time
Systems Administrator / Operations Support Specialist Senior
Added 5 hours ago
E
Specialist I, IT Enterprise GIS Technical Specialist
Enbridge
Calgary, AB · Edmonton, AB · Toronto, ON · North York
- Full-time
…excellence, innovation, and sustainable growth. We are looking for a Specialist I, IT Enterprise GIS Technical Specialist to join our team and provide senior technical leadership for our…
Added 6 hours ago
W
Senior Manager, Indirect Tax (contract)
Wealthsimple
Canada
- Contract
…own corporate tax position. We're deliberately building out specialist tax functions: one lane owns direct tax, another owns transfer pricing and international tax, this role will own the…
Added 7 hours ago
W
Mechanical Design Specialist
Worley
Oakville, ON
- Full-time
We are currently recruiting for a Lead Layout Specialist. Our team includes world class experts and dynamic go-getters. This is a full-time position based in Oakville, Ontario.
Added 7 hours ago
W
Document Controller II
Worley
Edmonton, AB
- Full-time
Worley Canada Construction is seeking a Power Apps & Document Control Specialist to support our engineering, construction, and project teams.
Added 7 hours ago
S
DCN Project Engineering Manager
SLB
Calgary, AB
- Full-time
Provides technical documentation from the team that describes proven solutions for the project, including design files, technical drawings and specifications documents as required by the…
Added 7 hours ago
MG
Clinical Informatics Specialist
Michael Garron Hospital
Toronto, ON
- Full-time
The Clinical Informatics Specialist is responsible for leading and coordinating activities of an interdisciplinary clinical project team in the analysis, design, implementation, evaluation…
Added 8 hours ago
I
Senior EMC Specialist - Aircraft Certification
Infotel
Toronto, ON
- Full-time
Senior EMC Specialist – Aircraft Certification
Added 8 hours ago
Community Health Nurse - Registered Nurse - South Fraser
Fraser Health
Surrey, BC
…primary care provider (Nurse Practitioner, Physician, other specialist(s)) and family/supports regarding client care planning; supports clients and families, as client care is transitioned…

True Environmental

IT Help Desk Specialist

Vancouver, BC, Canada
Saskatoon, SK, Canada
Whitehorse, YT, Canada

$50,000 - $83,000 a year · Full-time

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Job details

Pay: $50,000 - $83,000 a year
Job type: Full-time
Experience: 2-4 years of experience in IT service desk, help desk or end user technical support
Posting language: English
Posted: Nov 5, 2026

Original job description

True Environmental and its partner firms, have united their strengths to establish the nation's premier environmental and engineering services consulting firm. This powerhouse organization offers an extensive range of services aimed at revolutionizing the built environment and preserving the natural one. Its diverse expertise encompasses environmental remediation, urban planning, engineering iconic coastal and marine structures, developing sustainable energy sources, and pioneering resource extraction methods. With a workforce of over 700 dedicated professionals, including environmental experts, engineers, technicians, scientists, planners, surveyors, and construction management professionals, this dynamic organization operates in more than 20 offices across the U.S and Canada. Explore further at True-Environmental.com to discover the full scope of our capabilities.

IT Service Desk Specialist I

Vancouver, BC; Saskatoon, SK; Whitehorse, YT; Ventura, CA; San Luis Obispo, CA | Regular Full-Time

As an IT Specialist I, you will be responsible for providing IT service desk and end user support to the business. This role focuses on resolving technical issues, managing support requests, and ensuring employees have the tools and systems they need to work effectively.

\nAbout the Role

Provide first-line IT service desk support to employees via ticketing system, phone, email and in person, logging, prioritizing and resolving incidents and service requests
Troubleshoot and resolve hardware, software, network access and user account issues, escalating complex problems to senior IT staff as required
Proficiency in Microsoft Office Suite, Microsoft 365, Active Directory, Azure, Windows operating systems, mobile device management, and ticketing or service management tools
Identify recurring issues and opportunities to improve support processes and implement best practices
Maintain IT asset inventory to ensure adequate equipment stock for new hires, and keep ticket records and knowledge base documentation to track service metrics
Ensure adherence to company policies, IT security practices, regulatory requirements, and industry standards
All other duties as required

About You

Education

Diploma or Bachelor’s Degree in Information Technology or equivalent

Experience

2-4 years of experience in IT service desk, help desk or end user technical support
Strong troubleshooting and time-management skills to handle multiple support requests and deadlines
Proficiency in Microsoft Office Suite, Microsoft 365, Azure, Windows operating systems and ticketing or service management tools
Ability to prioritize tasks effectively and work independently or as part of a team
Strong verbal and written communication skills, with the ability to explain technical concepts to non-technical stakeholders at all levels

$50,000 - $83,000 a year

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

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More about this job

Responsibilities

Provide first-line IT service desk support by resolving technical incidents and managing service requests via multiple channels. Maintain IT asset inventory and ensure all hardware, software, and network systems are functioning effectively for employees.

Requirements

Requires a diploma or bachelor's degree in Information Technology and 2-4 years of experience in technical support. Candidates must demonstrate proficiency in Microsoft 365, Azure, and Active Directory, along with strong troubleshooting and communication skills.

Skills

IT Service Desk
Technical Support
Troubleshooting
Microsoft Office Suite
Microsoft 365
Active Directory
Azure
Windows Operating Systems
Mobile Device Management
Ticketing Systems
Hardware Support
Software Support
Network Access
Asset Inventory
Time Management
Communication

Visa sponsorship

Not detected in the job text

Keywords

IT Help Desk
Technical Support
Microsoft 365
Azure
Active Directory
Windows
Hardware
Software
Network Access
Ticketing System
Asset Inventory
Mobile Device Management
Environmental Services
Engineering
Consulting
Incident Management
Service Management
Troubleshooting
IT Security
Regulatory Compliance

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