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Added 7 mins ago
C
Client Engagement Representative
CIBC
Vancouver, BC
- Full-time
…sales of basic banking products, identify opportunities for specialist referrals, and strengthen client relationships while contributing to your banking centre's…
Added 37 mins ago
M
Client Support Specialist
Meltwater
Toronto, ON
- Full-time
Ready to explore the opportunity of Client Support Specialist in Meltwater? We’re searching for individuals like yourself to join our dynamic team and enhance our customer experience in the…
Added 37 mins ago
Agentic Evaluation & Testing Specialist, Kitchener, ON
Siemens
Kitchener, ON
…important: making lives better with new ideas and the latest technology around the…
Added 1 hour ago
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Senior Contract Administrator – Linear Water/Wastewater
R.J. Burnside & Associates Limited
Stoney Creek, NB
- Full-time
Investigating and responding to Contractor Requests for Information (RFIs).
Added 1 hour ago
CC
Industrial Automation Specialist
Colas Canada Inc.
Toronto, ON · North York, ON
- Full-time
Added 1 hour ago
IS
Business Intelligence Specialist
Irving Shipbuilding
Dartmouth, NS
- Full-time
…business performance? We’re looking for a Business Intelligence Specialist to join our team and help drive data-informed decision-making across the…
Added 1 hour ago
TG
Machine Group Specialist - Controls
Toyoda Gosei Americas
Palmerston, ON
- Full-time
Interpret and apply information from electrical schematics and technical documentation
Added 1 hour ago
SR
Components Engineer / Specialist
STRIVE Recruitment Inc.
Burnaby, BC
- Full-time
STRIVE is a specialist recruitment firm offering proactive recruitment solutions in the areas of Technology, Accounting & Finance, Corporate Administration, and Manufacturing Operations.…
Added 1 hour ago
SR
Executive Assistant
STRIVE Recruitment Inc.
North Vancouver, BC
- Full-time
STRIVE is a Vancouver based recruitment firm offering recruitment solutions in the specialist areas of Accounting & Finance, Corporate Administration, Operations & Manufacturing, and…
Added 1 hour ago
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Firmware QA Specialist
Corinex
Vancouver, BC
- Full-time
Corinex develops Broadband over Power Line (BPL) technology that helps electric utilities improve grid visibility and flexibility and support the integration of renewable energy, electric…
Added 1 hour ago
BC
Senior Cost Control Specialist
Bantrel Co.
Calgary, AB
- Full-time
…checks is required which may include Criminal Background/Police Information check, Drug & Alcohol test, Reference checks as well as submittal of Provincial Driver’s Abstract. Please note…
Added 1 hour ago
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RQ11857 - Systems Administrator/Operations Support Specialist - Senior
Maarut
Toronto, ON
- Contract
Experience with information retrieval packages
Added 1 hour ago
AT
Technical Support Specialist
Arrow Transportation Systems Inc.
Vancouver, BC
- Full-time
We are looking for an Technical Support Specialist to join us and become part of the Arrow family. The Technical Support Specialist role is to ensure the organization’s users are supported…
Added 1 hour ago
BC
Senior Cost Control Specialist
Bantrel Co.
Calgary, AB
- Full-time
…checks is required which may include Criminal Background/Police Information check, Drug & Alcohol test, Reference checks as well as submittal of Provincial Driver’s Abstract. Please note…
Added 1 hour ago
AE
Data Specialist
Agnico Eagle Mines Limited
Kirkland Lake, ON
- Full-time
A Bachelor's or Master's degree in Computer Science, Software Engineering, Information Systems, or equivalent Data Engineering training and experience a related field is required;
Added 1 hour ago
MI
Inventory Manager
Metro Inc.
Toronto, ON · Etobicoke, ON
- Full-time
Tracks promotions by analyzing customer information and formulates recommendation to improve processes for the next activity
Added 1 hour ago
NH
DATA SPECIALIST (NExT)
Northern Health - BC
Prince George, BC
- Full-time
…progressive culture? Northern Health is seeking an experienced Data Specialist to join our Information Management Information Technology…
Added 1 hour ago
NH
DATA SPECIALIST (NExT)
Northern Health - BC
Prince George, BC
- Full-time
…progressive culture? Northern Health is seeking an experienced Data Specialist to join our Information Management Information Technology…
Added 1 hour ago
AL
AltaGas - Digital Resource Specialist
AltaGas Ltd.
Calgary, AB
- Full-time
Bachelor's degree in Business, Project Management, Information Technology, or a related field.
Added 1 hour ago
Enterprise Systems Administrator
Mohawk College
Hamilton, ON
Added 1 hour ago
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IT Help Desk Specialist
True Environmental
Vancouver, BC · Saskatoon, SK · Whitehorse, YT
- Full-time
Diploma or Bachelor’s Degree in Information Technology or equivalent
Added 1 hour ago
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Client Engagement Associate
CIBC
Gatineau, QC · Les Terrasses De La Savane
- Part-time
…sales of basic banking products, identify opportunities for specialist referrals, and strengthen client relationships while contributing to your banking centre's…
Added 1 hour ago
CA
AI & Data Systems Specialist
Capital Automotive Group
Regina, SK · Ford Regina New
- Full-time
…careful way, and become the person who keeps our company’s information organized and usable in Google…
Added 1 hour ago
Agentic AI Security Specialist, Kitchener, ON
Siemens
Kitchener, ON
…important: making lives better with new ideas and the latest technology around the…
Added 1 hour ago
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D365 Project Manager
Semex
Guelph, ON
- Full-time
Degree or diploma in business, information technology, project management or a related field, or equivalent experience.

True Environmental

IT Help Desk Specialist

Vancouver, BC, Canada
Saskatoon, SK, Canada
Whitehorse, YT, Canada

$50,000 - $83,000 a year · Full-time

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Job details

Pay: $50,000 - $83,000 a year
Job type: Full-time
Experience: 2-4 years of experience in IT service desk, help desk or end user technical support
Posting language: English
Posted: Nov 5, 2026

Original job description

True Environmental and its partner firms, have united their strengths to establish the nation's premier environmental and engineering services consulting firm. This powerhouse organization offers an extensive range of services aimed at revolutionizing the built environment and preserving the natural one. Its diverse expertise encompasses environmental remediation, urban planning, engineering iconic coastal and marine structures, developing sustainable energy sources, and pioneering resource extraction methods. With a workforce of over 700 dedicated professionals, including environmental experts, engineers, technicians, scientists, planners, surveyors, and construction management professionals, this dynamic organization operates in more than 20 offices across the U.S and Canada. Explore further at True-Environmental.com to discover the full scope of our capabilities.

IT Service Desk Specialist I

Vancouver, BC; Saskatoon, SK; Whitehorse, YT; Ventura, CA; San Luis Obispo, CA | Regular Full-Time

As an IT Specialist I, you will be responsible for providing IT service desk and end user support to the business. This role focuses on resolving technical issues, managing support requests, and ensuring employees have the tools and systems they need to work effectively.

\nAbout the Role

Provide first-line IT service desk support to employees via ticketing system, phone, email and in person, logging, prioritizing and resolving incidents and service requests
Troubleshoot and resolve hardware, software, network access and user account issues, escalating complex problems to senior IT staff as required
Proficiency in Microsoft Office Suite, Microsoft 365, Active Directory, Azure, Windows operating systems, mobile device management, and ticketing or service management tools
Identify recurring issues and opportunities to improve support processes and implement best practices
Maintain IT asset inventory to ensure adequate equipment stock for new hires, and keep ticket records and knowledge base documentation to track service metrics
Ensure adherence to company policies, IT security practices, regulatory requirements, and industry standards
All other duties as required

About You

Education

Diploma or Bachelor’s Degree in Information Technology or equivalent

Experience

2-4 years of experience in IT service desk, help desk or end user technical support
Strong troubleshooting and time-management skills to handle multiple support requests and deadlines
Proficiency in Microsoft Office Suite, Microsoft 365, Azure, Windows operating systems and ticketing or service management tools
Ability to prioritize tasks effectively and work independently or as part of a team
Strong verbal and written communication skills, with the ability to explain technical concepts to non-technical stakeholders at all levels

$50,000 - $83,000 a year

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

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More about this job

Responsibilities

Provide first-line IT service desk support by resolving technical incidents and managing service requests via multiple channels. Maintain IT asset inventory and ensure all hardware, software, and network systems are functioning effectively for employees.

Requirements

Requires a diploma or bachelor's degree in Information Technology and 2-4 years of experience in technical support. Candidates must demonstrate proficiency in Microsoft 365, Azure, and Active Directory, along with strong troubleshooting and communication skills.

Skills

IT Service Desk
Technical Support
Troubleshooting
Microsoft Office Suite
Microsoft 365
Active Directory
Azure
Windows Operating Systems
Mobile Device Management
Ticketing Systems
Hardware Support
Software Support
Network Access
Asset Inventory
Time Management
Communication

Visa sponsorship

Not detected in the job text

Keywords

IT Help Desk
Technical Support
Microsoft 365
Azure
Active Directory
Windows
Hardware
Software
Network Access
Ticketing System
Asset Inventory
Mobile Device Management
Environmental Services
Engineering
Consulting
Incident Management
Service Management
Troubleshooting
IT Security
Regulatory Compliance

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