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Added 31 mins ago
VG
Mechanical Prototyping Specialist
Veralto Global
London, ON
- $70,000 to $95,000 CAD / year
- Full-time
Reporting to the Manager, Technology Development, the Mechanical Prototyping Specialist supports cross-functional technology-development projects focused on evaluating and integrating UVC…
Added 3 hours ago
Civil Engineer
Rogers Communications
Vancouver, BC
We are excited to help build a great digital future for Canadians, and we are looking for creative thinkers, problem solvers, and motivated individuals to help us deliver on our…
Added 4 hours ago
BT
Cloud Accounting Specialist
Baker Tilly Canada
Guelph, ON
- Full-time
Baker Tilly is a leading advisory and accounting firm dedicated to building better futures. With global reach and local roots, we combine the scale of a network with the trust of strong…
Added 4 hours ago
SC
Senior User Experience Design Specialist
SAP Careers
Montreal, QC
- $108,100 to $222,800 CAD / year
- Full-time
You independently lead end-to-end product design from discovery through delivery, with deep expertise in artificial intelligence (AI) design, interaction systems, and product thinking.
Added 5 hours ago
DR
Technology Specialist, Networking
Durham Region (The Regional Municipality of Durham)
Whitby, ON
- Temporary
Integrate new systems and technologies into the existing network architecture
Added 5 hours ago
HT
Operations Support Specialist
Hirematic Talent Solutions
Toronto, ON
- $40 to $45 CAD / hour
- Full-time
Upkeep, configure, install, and support the clients network and coordinate the various systems.
Added 5 hours ago
E
Specialist I, IT Enterprise GIS Technical Specialist
Enbridge
Calgary, AB · Edmonton, AB · Toronto, ON · North York
- Full-time
At Enbridge, we are committed to delivering safe, reliable energy while advancing operational excellence, innovation, and sustainable growth. We are looking for a Specialist I, IT…
Added 7 hours ago
S
DCN Project Engineering Manager
SLB
Calgary, AB
- Full-time
Ensure employees are up to date with CNP (Career Network Profile), Career Portfolio, SETC (Slb Engineering Technical Career Ladder), and SCMi.
Added 7 hours ago
MG
Clinical Informatics Specialist
Michael Garron Hospital
Toronto, ON
- Full-time
The Clinical Informatics Specialist is responsible for leading and coordinating activities of an interdisciplinary clinical project team in the analysis, design, implementation, evaluation…
Added 8 hours ago
Automation Specialist / Engineer - Process Systems & Software
Spartan Controls Ltd.
Burnaby, BC
We are currently recruiting for an Automation Specialist (Process Systems & Software) for our project execution team in Burnaby.
Added 8 hours ago
FH
Clinical Nurse Specialist (CNS) - Pediatric Population
Fraser Health
BC · Fraser Health, British Columbia
- Full-time
The Clinical Nurse Specialist (CNS) supports expert nursing care to patients/residents/clients/families and functions as a clinical leader in a particular specialty area within a designated…
Added 9 hours ago
C
Firmware QA Specialist
Corinex
Vancouver, BC
- Full-time
We are seeking a Firmware QA Specialist to join our R&D team in Vancouver. You will help ensure the quality and reliability of firmware and embedded software used in our smart-grid…
Added 9 hours ago
M
RQ11857 - Systems Administrator/Operations Support Specialist - Senior
Maarut
Toronto, ON
- Contract
Provides systems administration and systems operations
Added 9 hours ago
Enterprise Systems Administrator
Mohawk College
Hamilton, ON
troubleshooting, and continuous improvement of the College’s enterprise infrastructure systems across on-premises and
Added 10 hours ago
TE
IT Help Desk Specialist
True Environmental
Vancouver, BC · Saskatoon, SK · Whitehorse, YT
- Full-time
As an IT Specialist I, you will be responsible for providing IT service desk and end user support to the business. This role focuses on resolving technical issues, managing support…
Added 10 hours ago
CA
AI & Data Systems Specialist
Capital Automotive Group
Regina, SK · Ford Regina New
- Full-time
Capital Automotive Group operates franchised dealerships across Saskatchewan, Alberta, Manitoba and California. We have started building our own AI systems, and each one is built to written…
Added 10 hours ago
Agentic AI Security Specialist, Kitchener, ON
Siemens
Kitchener, ON
You own the security of a product in which software agents read industrial data, consult digital twins, and, within granted authority, act on production systems. Trust is the product's core…
Added 10 hours ago
S
D365 Business Process Specialist Lead
Semex
Guelph, ON
- Full-time
We are currently looking for a D365 Business Process Specialist Lead to join our team. Reporting to the Chief Financial Officer, this role works across functions to analyze, design,…
Added 10 hours ago
R
Cybersecurity Specialist (Network & Firewall Change Governance)
Raise
Vancouver, BC
- Full-time
The Cybersecurity Specialist (Network & Firewall Change Governance) will join our clients Cybersecurity Operations & Infrastructure team. In this role, you will be responsible for…
Added 10 hours ago
D
Senior Carbon Specialist
Deloitte
Toronto, ON
- Full-time
As the Senior Carbon Specialist, you will help translate Deloitte Canada’s net-zero ambition into practical, measurable action. You will combine technical carbon expertise, financial and…
Added 10 hours ago
A
Traffic And Customs Coordinator
Actalent
Mississauga, ON
- $40 to $45 CAD / hour
- Contract
Job Title: Traffic and Customs CoordinatorJob Description
Added 10 hours ago
FT
Automotive Technician, Edmonton (Roper Road)
Fountain Tire
Edmonton, AB
- Other
Testing and adjusting vehicle systems to manufacturer’s performance specifications
Added 10 hours ago
B
Mortgage Specialist Associate
BMO
Kingston, ON
- Full-time
Provides marketing, event coordination, and general administrative support to assist the Mortgage Specialist in effectively maintaining positive and ongoing contact with their broader…
Added 10 hours ago
CT
Firmware QA Specialist
Corinex Technologies Corp.
Vancouver, BC
- Full-time
We are seeking a Firmware QA Specialist to join our R&D team in Vancouver. You will help ensure the quality and reliability of firmware and embedded software used in our smart-grid…
Added 11 hours ago
AC
Senior Accounts Receivable Lead
Aston Carter
Toronto, ON · North York, Ontario
- $75,000 to $90,000 CAD / year
- Full-time
This role sits within the accounting function and works closely with the broader finance and operations teams. The Accounts Receivable Specialist operates in a professional office…

True Environmental

IT Help Desk Specialist

Vancouver, BC, Canada
Saskatoon, SK, Canada
Whitehorse, YT, Canada

$50,000 - $83,000 a year · Full-time

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Job details

Pay: $50,000 - $83,000 a year
Job type: Full-time
Experience: 2-4 years of experience in IT service desk, help desk or end user technical support
Posting language: English
Posted: Nov 5, 2026

Original job description

True Environmental and its partner firms, have united their strengths to establish the nation's premier environmental and engineering services consulting firm. This powerhouse organization offers an extensive range of services aimed at revolutionizing the built environment and preserving the natural one. Its diverse expertise encompasses environmental remediation, urban planning, engineering iconic coastal and marine structures, developing sustainable energy sources, and pioneering resource extraction methods. With a workforce of over 700 dedicated professionals, including environmental experts, engineers, technicians, scientists, planners, surveyors, and construction management professionals, this dynamic organization operates in more than 20 offices across the U.S and Canada. Explore further at True-Environmental.com to discover the full scope of our capabilities.

IT Service Desk Specialist I

Vancouver, BC; Saskatoon, SK; Whitehorse, YT; Ventura, CA; San Luis Obispo, CA | Regular Full-Time

As an IT Specialist I, you will be responsible for providing IT service desk and end user support to the business. This role focuses on resolving technical issues, managing support requests, and ensuring employees have the tools and systems they need to work effectively.

\nAbout the Role

Provide first-line IT service desk support to employees via ticketing system, phone, email and in person, logging, prioritizing and resolving incidents and service requests
Troubleshoot and resolve hardware, software, network access and user account issues, escalating complex problems to senior IT staff as required
Proficiency in Microsoft Office Suite, Microsoft 365, Active Directory, Azure, Windows operating systems, mobile device management, and ticketing or service management tools
Identify recurring issues and opportunities to improve support processes and implement best practices
Maintain IT asset inventory to ensure adequate equipment stock for new hires, and keep ticket records and knowledge base documentation to track service metrics
Ensure adherence to company policies, IT security practices, regulatory requirements, and industry standards
All other duties as required

About You

Education

Diploma or Bachelor’s Degree in Information Technology or equivalent

Experience

2-4 years of experience in IT service desk, help desk or end user technical support
Strong troubleshooting and time-management skills to handle multiple support requests and deadlines
Proficiency in Microsoft Office Suite, Microsoft 365, Azure, Windows operating systems and ticketing or service management tools
Ability to prioritize tasks effectively and work independently or as part of a team
Strong verbal and written communication skills, with the ability to explain technical concepts to non-technical stakeholders at all levels

$50,000 - $83,000 a year

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

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More about this job

Responsibilities

Provide first-line IT service desk support by resolving technical incidents and managing service requests via multiple channels. Maintain IT asset inventory and ensure all hardware, software, and network systems are functioning effectively for employees.

Requirements

Requires a diploma or bachelor's degree in Information Technology and 2-4 years of experience in technical support. Candidates must demonstrate proficiency in Microsoft 365, Azure, and Active Directory, along with strong troubleshooting and communication skills.

Skills

IT Service Desk
Technical Support
Troubleshooting
Microsoft Office Suite
Microsoft 365
Active Directory
Azure
Windows Operating Systems
Mobile Device Management
Ticketing Systems
Hardware Support
Software Support
Network Access
Asset Inventory
Time Management
Communication

Visa sponsorship

Not detected in the job text

Keywords

IT Help Desk
Technical Support
Microsoft 365
Azure
Active Directory
Windows
Hardware
Software
Network Access
Ticketing System
Asset Inventory
Mobile Device Management
Environmental Services
Engineering
Consulting
Incident Management
Service Management
Troubleshooting
IT Security
Regulatory Compliance

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