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Added 3 mins ago
SD
Cashier, Hourly Part Time Day Greenlight Requisition
Shoppers Drug Mart
London, ON
- Part-time
Maintain excellent customer service and checkout area
Added 3 mins ago
W
(CAN) People Greeter
Walmart
Bathurst, NB
- Part-time
…creating a welcoming and positive shopping experience for every customer. By delivering exceptional customer service and supporting sales floor operations, you help build customer trust and…
Added 3 mins ago
LC
Grocery Department Manager
Loblaw Companies Limited
Lloydminster, AB
- Full-time
Knowledge of retail operations, including merchandising, inventory management, and customer service
Added 3 mins ago
EL
Beauty Advisor - Mac Cosmetics - Oncall/Freelance -Tsawwassen Mills
Estée Lauder Companies
Delta, BC
- Full-time
While certification in makeup artistry and/or prior retail makeup experience is desirable, we also welcome applicants with beginner-level expertise. Additionally, expertise in fragrance,…
Added 18 mins ago
S
In Store Bakery - Decorator Cake
Sobeys
Regina, SK
- Full-time
…customers through beautifully crafted baked goods, personalized service, and an exceptional shopping…
Added 18 mins ago
K
Seasonal Sales Associate (Devonshire Mall)
Knix
Windsor, ON
- $18.95 CAD / hour
- Temporary
Previous experience in customer service or retail is considered an asset, but above all else, you’re great with people and are passionate about delivering exceptional customer experiences.
Added 18 mins ago
K
Seasonal Sales Associate (McArthur Glen)
Knix
Richmond, BC
- $19.7 CAD / hour
- Temporary
Previous experience in customer service or retail is considered an asset, but above all else, you’re great with people and are passionate about delivering exceptional customer experiences.
Added 18 mins ago
L
Cake Decorator - Full Time
Longo's
Maple, ON
- Full-time
Do you have outstanding customer service skills? Are you passionate about the food industry?
Added 18 mins ago
A
Sales Specialist - TCL
ActionLink
Burlington, ON
- Internship
Elevate Your Career: Join TCL’s Winning Retail Sales Team!
Added 18 mins ago
MS
Sales Manager - Party & Events
Michaels Stores
Sault Ste. Marie, ON
- Full-time
…across the store, driving strong sales results and an engaging customer experience. This role oversees front-end and service operations, ensuring consistent execution of selling behaviors,…
Added 18 mins ago
C
Mobile Financial Services Representative
CIBC
Edmonton, AB
- Full-time
As a member of the Personal and Business Banking team, you’ll deliver an exceptional client experience to support CIBC’s vision of leadership in client relationships and increased client…
Added 1 hour ago
PV
Full - Time Keyholder
Pet Valu
Pickering, ON
- Full-time
At least 2 years of experience in retail or customer service
Added 1 hour ago
S
Seasonal Associate
sephora.com
Ottawa, ON
- $19.2 to $22.6 CAD / hour
- Full-time
Deliver exceptional service Support the team in creating outstanding client experiences and achieving sales goals.
Added 1 hour ago
SC
barista - Store# 18873, STRATHMORE
Starbucks Coffee Company
Strathmore, AB
- Full-time
As a Starbucks barista, you’ll create the Starbucks Experience for our customers through excellent service and expertly-crafted products. You’ll be in an energetic store environment where…
Added 1 hour ago
S
Optician
Specsavers
Okotoks, AB
- Part-time
Strong customer service and customer satisfaction skills to provide a welcoming, supportive experience for every visitor.
Added 1 hour ago
SD
Beauty Manager, Hourly Full Time Day Greenlight Requisition
Shoppers Drug Mart
Ottawa, ON
- Full-time
Always put the Customer first and provides superior customer service
Added 1 hour ago
SD
Merchandiser, Hourly Part Time Flexible Shifts Greenlight Requisition
Shoppers Drug Mart
Saskatoon, SK
- Part-time
Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do.
Added 1 hour ago
SD
Pharmacy Assistant, Hourly Full Time Day
Shoppers Drug Mart
Vancouver, BC
- Full-time
Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do.
Added 1 hour ago
SD
Pharmacy Assistant, Hourly Part Time Day
Shoppers Drug Mart
Vancouver, BC
- Part-time
Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do.
Added 1 hour ago
SD
Pharmacist, Hourly Part Time Flexible Shifts Greenlight Requisition
Shoppers Drug Mart
Ottawa, ON
- Part-time
Commitment to providing exceptional customer service
Added 1 hour ago
LC
Bakery InStore Clerk Part Time Evening
Loblaw Companies Limited
Prince George, BC
- Part-time
Provide great customer service by ensuring the store shelves are stocked and by responding to customer needs
Added 1 hour ago
CI
Seasonal Associate
Carters Inc.
Woodbridge, ON
- Part-time
Minimize store loss by providing exceptional customer service and maintaining a safe, clean store
Added 1 hour ago
NP
Bartender - Carve
Naturally Pacific Resort
Campbell River, BC
- Part-time
As a key member of our team the Bartender is responsible for providing high levels of customer service to all guests by providing prompt service, taking accurate orders, and maintaining a…
Added 1 hour ago
KA
Sales Associate
Kiokii and...
Toronto, ON · Scarborough, ON
- $17.95 CAD / hour
- Temporary
Previous retail, sales, or customer service experience preferred
Added 1 hour ago
IG
Account Manager
Insight Global
Toronto, ON
- $80,000 CAD / year
- Full-time
- 3-5 years of Account Management, Customer Success, Client Services, Sales Support, or Inside Sales experience.

True North Construction Company

Vape / Budtender PT

Timmins, ON, Canada

Apply About employer

Applications open in a new tab.

Job details

Experience: 1+ years of retail or customer service experience, preferably in a regulated industry
Working hours: 32 – 44 hours per week
Posting language: English
Posted: Sep 24, 2026

Original job description

About the Company

True North Cannabis’ sales associate role is to help all guests - novice and veteran - navigate the wide world of recreational cannabis and vape. As a sales associate you are passionate and stays up on industry news. You will include True North's element of culture and passion in your interactions with guests which creates a rich and meaningful experience. Sales associates are required to stay informed about latest products as well as the legal system's requirements. Sales associates will provide guidance and educate customers about cannabis and vape products, so all True North's guests will have a safe and enjoyable experience.

About the Role

This dynamic role supports both vape/tobacco and cannabis retail operations, while also fulfilling responsibilities during keyholder shifts. The ideal candidate brings energy, integrity, and a passion for delivering exceptional customer experiences while adhering to provincial regulations and store policies.

KEY RESPONSIBILITIES:

Customer Service & Sales

Welcome and assist all customers with professionalism and warmth
Provide accurate, helpful product knowledge for both vape/tobacco and cannabis offerings
Ensure a high level of customer engagement, suggestive selling, and product education
Demonstrate that guest service is the top priority by responding with urgency and courtesy
Confidently upsell and cross-sell products to achieve personal and store sales goals
Work collaboratively with the management and sales team to maximize revenue
Handle customer feedback or concerns in a professional, service-oriented manner

Store Operations & Compliance

Ensure proper age verification (19+) for all customers in accordance with AGCO and Smoke-Free Ontario Act regulations
Follow all compliance procedures for cannabis and tobacco product handling, display, and sales
Maintain store cleanliness and participate in daily cleaning, restocking, and general upkeep
Support with inventory control, including receiving shipments, organizing stock, and rotating product
Participate in store events, safety inspections, and internal audits

Keyholder Duties (as assigned)

Open and close the store in accordance with security and operational procedures
Perform end-of-day cash reconciliation and reporting
Lead the sales floor in the absence of a manager and delegate tasks appropriately
Ensure adherence to all store policies and safety protocols during your shift
Act as a point of contact for staff and customers during keyholder shift

Qualifications:

Must be 19 years of age or older
Valid CannSell Certification required (must be provided prior to start date)
1+ years of retail or customer service experience, preferably in a regulated industry
Experience handling cash and operating a POS system
Previous keyholder or leadership experience is an asset
Strong communication, organization, and problem-solving skills
Reliable, responsible, and able to work independently or as part of a team
Open to feedback and committed to continuous improvement

Physical Requirements:

Ability to stand for 8–10 hours per shift on tiled surfaces
Frequent reaching, bending, and lifting boxes of stock (up to 40 lbs)
Comfortable working in a fast-paced, regulated retail environment

Why Work With Us?

Be part of a leading company in Ontario’s cannabis and vape retail industry
Employee discounts, training, and internal advancement opportunities
Inclusive, team-focused environment with a growth mindset
Play a key role in shaping the customer experience and daily operations

True North Cannabis Co. and associated companies are proud to be an equal opportunity employer. We are committed to building a diverse and inclusive workplace.

Benefits

Store discounts
Health Benefits ( full time employees, co-pay)

Our operating hours are 7 days a week and may range from 9am to 8:30pm

Part-time hours range : 0 - 31 hours per week

Full- time hours range : 32 – 44 hours per week

Job Types: Full-time, Part-time, Permanent

True North Cannabis is proud to be an Equal Opportunity Employer. We are committed to employment equity and encourage all qualified individuals, including women, persons with disabilities, visible minorities, and Aboriginal Peoples to apply for our career opportunities. Please notify us as soon as possible should you require any assistance during the recruitment process. We thank all applicants for their interest in working for True North Cannabis. Only those who are selected for an interview will be contact.

Apply About employer

More about this job

Responsibilities

The sales associate is responsible for providing expert product guidance to customers while maintaining store cleanliness and inventory accuracy. They also perform keyholder duties such as opening and closing the store, cash reconciliation, and leading the sales floor.

Requirements

Candidates must be at least 19 years old and possess a valid CannSell certification. At least one year of retail or customer service experience in a regulated industry is preferred.

Skills

Customer service
Product knowledge
Sales
Upselling
Cross-selling
Cash handling
POS system operation
Inventory control
Compliance
Age verification
Communication
Organization
Problem-solving
Leadership
Retail operations

Benefits

Store discounts
Health benefits

Visa sponsorship

Not detected in the job text

Keywords

Cannabis
Vape
Retail
CannSell
AGCO
Smoke-Free Ontario Act
Customer engagement
Inventory management
Cash reconciliation
POS system
Sales goals
Compliance
Product education
Keyholder
Tobacco
Retail operations

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