Dental Administrator
- Winnipeg, MB, Canada
Full-time
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Job details
- Job type
- Full-time
- Apply by
- Posting language
- English
- Posted
Original job description
true north Dental Centre is seeking an organized, personable, and detail-oriented Dental Administrator to join our team.
As the primary point of contact for our practice, you will manage patient scheduling, handle billing and insurance processing, coordinate daily front-desk workflows, and support an exceptional, patient-centered care experience.
Key Responsibilities:
Patient Coordination & Front Desk Support
-Welcome patients with a warm, professional demeanor and manage check-in/check-out procedures.
-Manage high-volume telephone, email, and digital appointment inquiries promptly.
-Maintain an organized daily schedule, optimizing practitioner time and reducing patient wait times.
Insurance & Billing Operations
-Process patient billing, collect payments, and manage electronic insurance claims/claims submissions.
-Verify insurance coverage eligibility and explain treatment costs and financial options clearly to patients.
-Resolve account discrepancies and conduct follow-ups on outstanding balances.
Clinical & Practice Administration
-Create, update, and securely maintain detailed digital patient records in compliance with PHIA and provincial regulations.
-Prepare daily patient charts, appointment schedules, and administrative reporting for doctors and clinical staff.
-Manage incoming and outgoing patient records, specialist referrals, and office correspondence.
Qualifications & Competencies
-Education & Experience: Graduation from a Dental Administration or Office Administration program (e.g., RRC Polytech or equivalent) or equivalent clinical/administrative experience in a dental setting.
-Software & Tech Proficiency: Experience with Tracker practice management software is considered an asset; proficiency with standard office productivity tools.
-Industry Knowledge: Understanding of dental terminolog, private insurance claim submission systems, and Manitoba fee guides.
-Interpersonal Skills: Exceptional verbal and written communication skills with a strong commitment to team collaboration and high-standard patient care.
How to Apply
Qualified candidates are invited to submit their résumé to Megan@truenorth.dental.
As the primary point of contact for our practice, you will manage patient scheduling, handle billing and insurance processing, coordinate daily front-desk workflows, and support an exceptional, patient-centered care experience.
Key Responsibilities:
Patient Coordination & Front Desk Support
-Welcome patients with a warm, professional demeanor and manage check-in/check-out procedures.
-Manage high-volume telephone, email, and digital appointment inquiries promptly.
-Maintain an organized daily schedule, optimizing practitioner time and reducing patient wait times.
Insurance & Billing Operations
-Process patient billing, collect payments, and manage electronic insurance claims/claims submissions.
-Verify insurance coverage eligibility and explain treatment costs and financial options clearly to patients.
-Resolve account discrepancies and conduct follow-ups on outstanding balances.
Clinical & Practice Administration
-Create, update, and securely maintain detailed digital patient records in compliance with PHIA and provincial regulations.
-Prepare daily patient charts, appointment schedules, and administrative reporting for doctors and clinical staff.
-Manage incoming and outgoing patient records, specialist referrals, and office correspondence.
Qualifications & Competencies
-Education & Experience: Graduation from a Dental Administration or Office Administration program (e.g., RRC Polytech or equivalent) or equivalent clinical/administrative experience in a dental setting.
-Software & Tech Proficiency: Experience with Tracker practice management software is considered an asset; proficiency with standard office productivity tools.
-Industry Knowledge: Understanding of dental terminolog, private insurance claim submission systems, and Manitoba fee guides.
-Interpersonal Skills: Exceptional verbal and written communication skills with a strong commitment to team collaboration and high-standard patient care.
How to Apply
Qualified candidates are invited to submit their résumé to Megan@truenorth.dental.
More about this job
Responsibilities
Manage patient appointments, front-desk workflows, billing, payments, insurance claims, and patient inquiries. Maintain secure patient records, prepare schedules and reports, and coordinate referrals and correspondence to support patient-centered care.
Requirements
A Dental Administration or Office Administration program, or equivalent clinical or administrative experience in a dental setting, is required. Candidates should have knowledge of dental terminology, insurance claims, and Manitoba fee guides, along with strong communication and collaboration skills; Tracker software experience is an asset.
Skills
- Patient Scheduling
- Front Desk Support
- Patient Check-In and Check-Out
- Telephone and Email Communication
- Appointment Management
- Billing and Payment Processing
- Insurance Claims Processing
- Insurance Eligibility Verification
- Account Reconciliation
- Digital Patient Records Management
- PHIA Compliance
- Dental Terminology
- Administrative Reporting
- Patient Communication
- Team Collaboration
Visa sponsorship
Not detected in the job text
Hiring contact
Megan
Hiring contact email
Megan@truenorth.dental
Categories
- Administrative
- Healthcare
- Customer Service & Support
Keywords
- Dental Administration
- Office Administration
- Dental Terminology
- Office Productivity Tools
- Patient Scheduling
- Front Desk Workflows
- Patient Check-In
- Patient Check-Out
- Billing
- Payment Collection
- Electronic Insurance Claims
- Insurance Eligibility Verification
- Private Insurance
- Manitoba Fee Guides
- Digital Patient Records
- PHIA
- Provincial Regulations
- Patient Charts
- Administrative Reporting
- Specialist Referrals
- Patient-Centered Care