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Added 9 mins ago
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Healthcare Professional - Registered Respiratory Therapist
Linde
Grande Prairie, AB
- Full-time
Support the training and development of new employees as needed and participate in a regular on-call rotation
Added 10 mins ago
O
Lead Product Manager (Digital Experience) 1
OpenText
Mississauga, ON
- Full-time
OpenText is seeking a Lead Product Manager to shape the strategy, roadmap, and market success of integrated capabilities across Experience Cloud. This role will support cross-product…
Added 10 mins ago
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Digital Marketing Specialist, Email
Seequent
Vancouver, BC
- Full-time
…optimizing digital nurture and email marketing programs that support business objectives and customer engagement. The role manages the day-to-day delivery of email marketing campaigns and…
Added 10 mins ago
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Lead Product Manager (Digital Experience) 1
OpenText
Richmond Hill, ON
- Full-time
OpenText is seeking a Lead Product Manager to shape the strategy, roadmap, and market success of integrated capabilities across Experience Cloud. This role will support cross-product…
Added 10 mins ago
O
Lead Product Manager (Digital Experience) 1
OpenText
Waterloo, ON
- Full-time
OpenText is seeking a Lead Product Manager to shape the strategy, roadmap, and market success of integrated capabilities across Experience Cloud. This role will support cross-product…
Added 10 mins ago
AH
Registered Nurse – DTC Surgical Suite
Alberta Health Services
AB · Greater Edmonton Metropolitan Area
- Full-time
…responsibility and acts as a resource for staff skill development and support. As a leader and role model, the individual must demonstrate a professional, positive attitude, excellent…
Added 10 mins ago
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Community Residential Manager
Boardwalk
AB · Edmonton, AB
- Full-time
We would like to thank you in advance for your application, however, only those candidates who are being considered will be contacted.
Added 28 mins ago
PP
Community Coordinator
Pacekids Programs
Calgary, AB
- Full-time
Provide day-to-day direct supervision of a team of Aides and work collaboratively with colleagues to support and supervise the entire Aide team
Added 39 mins ago
SM
Medical Radiation Technologist (CT & X-Ray)
Stevenson Memorial Hospital
Alliston, ON
- Full-time
Completion of a Basic Cardiac Life Support (BCLS) program.
Added 39 mins ago
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Medical Radiation Technologist (CT & X-Ray)
Stevenson Memorial Hospital
Alliston, ON
- Internship
Completion of a Basic Cardiac Life Support (BCLS) program.
Added 40 mins ago
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Global Account Manager
Cogent Communications
Toronto, ON · North York, ON
- Full-time
…highly competitive prices. Cogent also offers superior customer support by virtue of its end-to-end control of service delivery and network monitoring. Structured tenure pay increases and…
Added 40 mins ago
SM
Medical Radiation Technologist (CT & X-Ray)
Stevenson Memorial Hospital
Alliston, ON
- Full-time
Completion of a Basic Cardiac Life Support (BCLS) program.
Added 40 mins ago
SM
Medical Radiation Technologist (CT & X-Ray)
Stevenson Memorial Hospital
Alliston, ON
- Internship
Completion of a Basic Cardiac Life Support (BCLS) program.
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BMO Capital Markets Investment Banking Summer 2027 Sophomore Analyst, Infrastructure Debt Capital Markets, Toronto
BMO
Toronto, ON
- Full-time
Support Bloomberg-related tasks and data requests
Added 40 mins ago
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Gestionnaire principal de projet bilingue (Nucléaire) /Senior Project Manager (Nuclear)
Calian in Space & Technology
Trois-Rivières, QC
- Full-time
Encadrer, guider et superviser les gestionnaires de projet et les gestionnaires de projet juniors afin d’assurer l’application uniforme des meilleures pratiques en gestion de projet.
Added 42 mins ago
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SUPERVISOR – BOX OFFICE & CALL CENTRE
TORONTO INTERNATIONAL FILM FESTIVAL
Toronto, ON
- Up to $20.85 CAD / hour
- Part-time
…troubleshooting. This position works closely with the Assistant Manager, Customer Relations, and reports to the Manager, Ticketing & Customer…
Added 42 mins ago
TI
Assistant Manager, Visitor Experience Ops
TORONTO INTERNATIONAL FILM FESTIVAL
Toronto, ON
- $50,000 to $70,380 CAD / year
- Full-time
Assistant Manager, Visitor Experience Operations
Added 42 mins ago
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Nurse A - Registered Nurse General Duty Nurse
HealthCareersInSask.ca
Saskatoon, SK
- Full-time
Job Description: Under the direction of the Manager of Nursing, the RN will be responsible for the assessment, planning, implementation and evaluation of patient care on medicine and…
Added 42 mins ago
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Nurse B - Registered Nurse
HealthCareersInSask.ca
Saskatoon, SK
- Part-time
Job Description: The Psychiatric Liaison Nurse, under the direction of the Inpatient Mental Health Manager, exercises independence in the provision of individualized assessment and care to…
Added 56 mins ago
CO
Manager, Digital Solutions
City of Saint John
Saint John, NB
- Full-time
The position provides oversight for application lifecycle management (on-premises and SaaS) including major systems administration (e.g. ERP, Asset Management, ePermitting), application, AI…
Added 56 mins ago
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B2B Sales Assistant Manager
Jobgether
Canada
- Contract
…next steps. Our partner is looking for a B2B Sales Assistant Manager based in Toronto, Ontario,…
Added 56 mins ago
DM
Non-Ferrous Metal Buyer
DMS Metals Ltd.
Toronto, ON
- Full-time
Under the supervision of the Operations Manager, the incumbent will be responsible for purchasing non-ferrous scrap metals from the public and various industrial accounts.
Added 57 mins ago
SM
Manager, Finance, Performance & Analytics
Stevenson Memorial Hospital
Alliston, ON
- Full-time
As a strategic partner to clinical, operational, and executive leaders, the Manager delivers financial and operational insights that support organizational performance, resource…
Added 57 mins ago
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Service Delivery Lead Manager
Avanade
Toronto, ON
- Full-time
We are seeking an experienced Service Delivery Manager (SDM) to lead the delivery of 24x7 Managed Application Support Services for a large Banking client. The successful candidate will be…
Added 57 mins ago
CO
Application & Integration Technical Analyst
City of Saint John
Saint John, NB
- Full-time
Under the direction of the designated IT Manager, the Application and Integration Technical Analyst is a technical lead responsible for system architecture, data strategy, and integration…

Trulioo

IT Lead

Vancouver, BC, Canada

Full-time

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Job details

Job type: Full-time
Apply by: Nov 12, 2026
Posting language: English
Posted: Oct 13, 2026

Original job description

Are you ready to embark on a career that truly affects people around the world? Trulioo invites you to be a catalyst for change in the dynamic realm of digital identity verification. As the global front-runner in our industry, we are redefining how businesses grow, innovate and comply online.

Picture yourself at the forefront of innovation, contributing to our award-winning platform that enables organizations worldwide to quickly onboard customers, optimize costs and combat fraud. Fueled by Silicon Valley support, Trulioo stands as the trusted platform that can verify more than 5 billion people and 700 million business entities spanning 195 countries.

But Trulioo is more than a tech company. We are a united force of dedicated experts committed to establishing trust online - and we’re proud to be recognized as a BC Top Employer for the second consecutive year, reflecting our commitment to an inclusive, collaborative, and people-first workplace.

Headquartered in Vancouver and with strategic hubs in San Diego and Dublin, we foster a culture of collaboration and open communication. Our offices support a hybrid model and staff typically work three days per week at a hub location. Join us where excitement meets innovation and contribute to a world where trust and technology unite.

What We Offer

Comprehensive Benefits: We provide a robust benefits package for full-time, permanent employees, including health, dental, and vision coverage, retirement plans with company match, paid time off, parental leave, and an annual education & training stipend (equivalent to $1,000 in local currency). Specific benefits may vary by location and will be discussed further during the interview process.
Flexible Hybrid Working Environment: Our offices are designed to support both collaboration and flexibility. Enjoy weekly lunches, quality coffee, and regular social events. Many locations also feature parent rooms, on-site gyms, comfortable lounges, and adaptable workstations to support your comfort and productivity.
Wellness: We care about your well-being. Team members have access to wellness workshops and events, as well as a complimentary Headspace subscription to help you stay focused, grounded, and energized.
Employee Resource Groups: Belonging is an important part of doing your best work. Our ERGs provide an inclusive space, support and community for employees of diverse backgrounds and allies. We host informative, fun sessions and celebrations that are often open to the entire organization.

Position Summary

Reporting to the Director of IT, the IT Lead will be responsible for owning our global network and providing technical direction to a growing IT team. This is a hands-on individual contributor role responsible for our network and VPN modernization, advising our senior systems administrators on which technical path to take, and mentoring the team on the technical side. You will also drive our SSO rollout and the integration of AI into business-critical systems.

This role is expected to leverage AI and emerging technologies to improve productivity, enhance decision-making, and continuously optimize how work is performed.

This is a full-time, permanent position based out of our Vancouver office, working on a hybrid model (3 days per week in-office).

What You'll Be Doing

Own the network across our Vancouver, San Diego, and Dublin offices on our Cisco Meraki stack, and lead the evaluation and modernization of our remote access and network access architecture.
Provide technical guidance to the IT team, advising senior systems administrators on network, architecture, and tooling decisions and supporting team members with technical questions and troubleshooting across networking, endpoint management, identity, and asset tracking.
Drive the SSO integration roadmap across remaining applications, partnering with the platform owner to prioritize, sequence, and close out incomplete integrations.
Improve the operational maturity of the IT service function:

Own queue health, SLAs and escalation paths
Establish monthly trend reporting, practical runbooks and lightweight change management
Automate provisioning and deprovisioning tied to HR system events.
Grow into ownership of the software lifecycle, including vendor renewals, onboarding requests, and cost reviews, with in-house training and support.

Leverage AI and emerging technologies to improve productivity, streamline workflows, and identify opportunities for continuous improvement while ensuring the responsible, secure, and compliant use of AI tools.
Lead hands-on integration of AI capabilities into business critical IT systems and workflows, using AI-assisted approaches to draft configurations, automation and runbooks while independently validating outputs against security policy and actual system behaviour.

What You'll Bring

Bachelor's degree in Information Technology, Computer Science, or a related technical field, or equivalent professional experience.
5–8 years of experience in IT operations, systems, or network administration, including at least 2 years in a senior technical role advising team members on technical decisions and troubleshooting complex issues.
Clear, direct written and verbal communication, including the ability to explain technical trade-offs to senior engineers and non-technical stakeholders.
Comfort owning ambiguous, cross-functional problems without an existing playbook.
Coaching skills and the patience to build technical ownership in newer team members.
Deep hands-on experience administering multi-site enterprise networks, including evaluating and rolling out modern VPN and zero-trust network access solutions such as mesh-based architectures.
Strong technical background across networking, identity, and endpoint management, with the judgment to evaluate options and recommend a technical direction to senior administrators.
Working knowledge of SSO and identity concepts (SAML, OIDC), plus experience building or improving change-management and documentation practices from a low baseline.
Some experience with software procurement or vendor management, with in-house training to build the rest.
Experience with the following tools/technology: Cisco Meraki networking, mesh VPN or zero-trust network access platforms, SSO and identity platforms (SAML, OIDC), endpoint management (Intune, Jamf, or equivalent), and ITSM tooling (Jira Service Management or similar).
AI fluency: you build AI-assisted workflows into your own work, direct AI tools on real tasks, and verify their output with sound judgment before relying on it.

Nice To Have

Cloud fundamentals across AWS, Azure, or GCP, as our cloud footprint and the expertise we need in this area will grow from 2027 onward.
ITIL Foundation or equivalent process certification.
Hands-on experience with AI governance, such as acceptable-use policy and cost monitoring.

Interview Process

At Trulioo, we strive to create an interview experience that is transparent, engaging, and respectful of your time. Our process is designed to help us learn more about your skills and experience while giving you insight into our team, culture, and the impact of the work we do.

Here's What You Can Expect Throughout The Interview Process

Recruiter Interview: 30 minutes
Hiring Manager Interview: 45–60 minutes
Panel/Assignment/Presentation: 60 minutes
Final Leadership Interview: 30–45 minutes

Thriving at Trulioo

At Trulioo, you’re not just an employee. You’re a valued member of our Trulicrew on a journey of professional and personal growth with a world-class organization. With Trulioo, you have the power to revolutionize the intersection of technology, digital trust and online identity to open the global economy to everyone. Together, we can shape the digital future.

We’re on the lookout for exceptional people to empower with trust, autonomy and the freedom to cultivate their potential. Your curiosity, meticulous attention to detail and passion to contribute are highly valued. If that resonates with you, apply today to become a part of our team. Join us in shaping a future where your career isn’t just a journey but also a boundless exploration into the possibilities of technology and digital identity verification.

Get an inside look at life at Trulioo by following us on LinkedIn, or learn more about us at www.trulioo.com

If you don’t see yourself fully reflected in every job requirement listed on the posting above, we still encourage you to reach out and apply. Research has shown that minorities and underrepresented groups often only apply when they feel 100% qualified. We are committed to creating a more equitable, inclusive and diverse company and we strongly encourage applicants of all genders, ages, ethnicities, cultures, abilities, sexual orientations, and life experiences to apply.

Trulioo welcomes applications from people with disabilities. Support is available upon request for candidates taking part in all aspects of the selection process. Finally, we know from time-to-time emergencies happen and you may need to reschedule an interview - we understand and encourage you to be in communication without worrying about losing the opportunity or your credibility.

Privacy Notice

As part of our job application process, Trulioo collects, processes, and discloses personal data for the purpose of identifying suitable candidates for our job openings. For more detail, please visit Trulioo’s Website Privacy Policy in the section “When you apply for a job”.

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More about this job

Responsibilities

Own and modernize the global network and remote-access architecture, guide and mentor the IT team, and drive the SSO integration roadmap. Improve IT service operations through queue and SLA management, reporting, documentation, automation, software lifecycle ownership, and secure AI integration into business-critical systems.

Requirements

Requires a bachelor's degree in a relevant technical field or equivalent experience, 5–8 years in IT operations, systems, or network administration, and at least two years in a senior technical role. Candidates should have hands-on multi-site network experience, knowledge of VPN or zero-trust access, SSO, identity and endpoint management, strong communication and coaching skills, and practical experience using and validating AI-assisted workflows.

Skills

Network Administration
Cisco Meraki
VPN Modernization
Zero-Trust Network Access
Single Sign-On
Identity Management
Endpoint Management
IT Operations
IT Service Management
Network Architecture
Automation
AI Integration
Change Management
Vendor Management
Technical Mentoring
Troubleshooting

Benefits

Health Coverage
Dental Coverage
Vision Coverage
Retirement Plan With Company Match
Paid Time Off
Parental Leave
Education and Training Stipend
Wellness Workshops and Events
Headspace Subscription

Visa sponsorship

Not detected in the job text

Keywords

Cisco Meraki
Mesh VPN
Zero-Trust Network Access
SAML
OIDC
Single Sign-On
Identity Platforms
Intune
Jamf
Endpoint Management
Jira Service Management
IT Service Management
Network Modernization
Remote Access Architecture
Network Access Architecture
Provisioning
Deprovisioning
HR System Integration
AI-Assisted Workflows
AI Governance
Change Management
Runbooks
Service-Level Agreements
Software Procurement
Vendor Management
ITIL Foundation
AWS
Azure
Google Cloud Platform
Digital Identity Verification

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