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Added 43 mins ago
DH
Assistant General Manager
Drake Hotel Properties
Toronto, ON
- $80,000 to $100,000 CAD / year
- Full-time
The Restaurant General Manager role is responsible for the overall success of the Food + Beverage department of The Drake Hotel. They will have a strong focus on operational excellence,…
Added 1 hour ago
AH
Medical Radiation Technologist III
Alberta Health Services
Lethbridge, AB
- Temporary
Reporting to the Quality Assurance and Education manager for the provincial Diagnostic Imaging Quality, Safety and Education portfolio, this position is responsible for providing leadership…
Added 1 hour ago
AH
Planner
Alberta Health Services
Red Deer, AB
- Full-time
…and managing AHS Medical Staff workforce. Reporting to the Manager, Physician Resources, the Coordinator is responsible and accountable for managing physician workforce planning,…
Added 1 hour ago
A
Interim Office Manager
AccorHotel
Jasper, AB
- Full-time
We are seeking a highly organized, technologically savvy and forward-thinking Office Manager to help transform how our Sales & Marketing division operates at Fairmont Jasper Park Lodge.…
Added 2 hours ago
H
Nurse A - Registered Nurse General Duty Nurse
HealthCareersInSask.ca
Saskatoon, SK
- Full-time
Job Description: Under the direction of the MANAGER OF NURSING, the RN will be responsible for the assessment, planning, implementation and evaluation of patient care on medicine and…
Added 2 hours ago
'
Finance Manager, Plant Operations
''
Portage la Prairie, MB
- Full-time
The Operations Finance Manager is a key member of the North America Operations Finance organization, partnering closely with plant leadership teams to drive profitability, operational…
Added 2 hours ago
WO
Assistant Clinical Services Manager - Clinical Resource Team
William Osler Health System
Brampton, ON
- Full-time
The Assistant Clinical Services Manager, for Clinical Resource Team (CRT) will: support the day to day operations; provide leadership to an inter professional team to employ best practices;…
Added 3 hours ago
Apple Field Engineer
Optimal Growth Technologies
Ottawa, ON
This role requires a practical, detail-oriented individual with experience working with Apple devices, application configuration and end-user technical support.
Added 3 hours ago
RFP Manager, Government (18-month Contract)
Geotab
Burnaby, BC · Oakville, ON
We are always looking for amazing talent who can contribute to our growth and deliver results! Geotab is seeking an RFP Manager (18-month Contract) who will be responsible for overseeing…
Added 3 hours ago
FH
Physiotherapist, Home Health _ New Westminster
Fraser Health Authority
New Westminster, BC
- $45.15 to $56.17 CAD / hour
- Full-time
…direct client care skills to staff and students based on the application of current theories and concepts to ensure compliance with current standards of practice; provides input to the…
Added 3 hours ago
FH
Physiotherapist, Primary Health Care - Burnaby
Fraser Health Authority
Burnaby, BC
- $45.15 to $56.17 CAD / hour
- Part-time
…direct client care skills to staff and students based on the application of current theories and concepts to ensure compliance with current standards of practice; provides input to the…
Added 3 hours ago
FH
Physiotherapist, Home Health - Community South
Fraser Health Authority
Surrey, BC
- $45.15 to $56.17 CAD / hour
- Full-time
…direct client care skills to staff and students based on the application of current theories and concepts to ensure compliance with current standards of practice; provides input to the…
Added 3 hours ago
C
BDR Manager
Chatbase
Toronto, ON
- $145,000 to $195,000 CAD / year
- Full-time
…Cheese. Our agents resolve millions of conversations across support, sales and…
Added 4 hours ago
SM
Medical Radiation Technologist (CT & X-Ray)
Stevenson Memorial Hospital
Alliston, ON
- Internship
Completion of a Basic Cardiac Life Support (BCLS) program.
Added 4 hours ago
SM
Medical Radiation Technologist (CT & X-Ray)
Stevenson Memorial Hospital
Alliston, ON
- Internship
Completion of a Basic Cardiac Life Support (BCLS) program.
Added 4 hours ago
SM
Medical Radiation Technologist (CT & X-Ray)
Stevenson Memorial Hospital
Alliston, ON
- Full-time
Completion of a Basic Cardiac Life Support (BCLS) program.
Added 4 hours ago
SM
Medical Radiation Technologist (CT & X-Ray)
Stevenson Memorial Hospital
Alliston, ON
- Full-time
Completion of a Basic Cardiac Life Support (BCLS) program.
Added 4 hours ago
AA
Responsable de la gestion des fournisseurs / Supplier Chain & Quality management
Airbus Aircraft
Montreal, QC
- Full-time
The A220 commercial aircraft Programme is looking for 1 to join our Supply Chain Quality Manager (SCQM) team based in Mirabel (Québec, Canada), where you will work jointly with the Airbus…
Added 4 hours ago
H
Nurse A - Registered Nurse General Duty Nurse
HealthCareersInSask.ca
Saskatoon, SK
- Full-time
Job Description: Under the direction of the MANAGER OF NURSING, the RN will be responsible for the assessment, planning, implementation and evaluation of patient care on medicine and…
Added 4 hours ago
NS
Specialist Occupational Therapist
NHS Scotland
Kawartha Lakes, ON
- Full-time
You should apply for this post by completing the application process on Jobtrain.
Added 4 hours ago
J
Project Operations Manager (Construction)
Jobgether
Canada
- $85,000 to $105,000 CAD / year
- Full-time
Coordinate trade quotations, review scopes of work, and support vendor selection and trade awarding in collaboration with the Construction Manager.
Added 4 hours ago
SM
Manager, Finance, Performance & Analytics
Stevenson Memorial Hospital
Alliston, ON
- Full-time
As a strategic partner to clinical, operational, and executive leaders, the Manager delivers financial and operational insights that support organizational performance, resource…
Added 4 hours ago
CO
IT Technician I (FT, Permanent)
City of Dawson Creek
Dawson Creek, BC
- Full-time
The City of Dawson Creek invites applications for a full-time IT Technician I to provide end-user support and operational assistance for the City's information technology services. The…
Added 5 hours ago
M
Director, People & Culture
Microserve
AB · Alberta, Canada
- Full-time
Identify opportunities to improve recruitment workflows, strengthen hiring manager accountability, and support a positive candidate and new hire experience.
Added 5 hours ago
CO
Temporary Solutions Integration Specialist (up to 8 months)
City of Saint John
Saint John, NB
- Temporary
Participate, on a rotation basis, in providing after hours support to users throughout the organization. Additional after-hours commitment may be required for application and database…

Trulioo

Senior Customer Marketing Manager

Remote, Canada

Remote

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Workplace: Remote
Posting language: English
Posted: Oct 26, 2026

Original job description

Are you ready to embark on a career that truly affects people around the world? Trulioo invites you to be a catalyst for change in the dynamic realm of digital identity verification. As the global front-runner in our industry, we are redefining how businesses grow, innovate and comply online.

Picture yourself at the forefront of innovation, contributing to our award-winning platform that enables organizations worldwide to quickly onboard customers, optimize costs and combat fraud. Fueled by Silicon Valley support, Trulioo stands as the trusted platform that can verify more than 5 billion people and 700 million business entities spanning 195 countries.

But Trulioo is more than a tech company. We are a united force of dedicated experts committed to establishing trust online - and we’re proud to be recognized as a BC Top Employer for the second consecutive year, reflecting our commitment to an inclusive, collaborative, and people-first workplace.

Headquartered in Vancouver and with strategic hubs in San Diego and Dublin, we foster a culture of collaboration and open communication. Our offices support a hybrid model and staff typically work three days per week at a hub location. Join us where excitement meets innovation and contribute to a world where trust and technology unite.

What We Offer

Comprehensive Benefits: We provide a robust benefits package for full-time, permanent employees, including health, dental, and vision coverage, retirement plans with company match, paid time off, parental leave, and an annual education & training stipend (equivalent to $1,000 in local currency). Specific benefits may vary by location and will be discussed further during the interview process.
Flexible Hybrid Working Environment: Our offices are designed to support both collaboration and flexibility. Enjoy weekly lunches, quality coffee, and regular social events. Many locations also feature parent rooms, on-site gyms, comfortable lounges, and adaptable workstations to support your comfort and productivity.
Wellness: We care about your well-being. Team members have access to wellness workshops and events, as well as a complimentary Headspace subscription to help you stay focused, grounded, and energized.
Employee Resource Groups: Belonging is an important part of doing your best work. Our ERGs provide an inclusive space, support and community for employees of diverse backgrounds and allies. We host informative, fun sessions and celebrations that are often open to the entire organization.

Position Summary

Reporting to the Head of Marketing, the Senior Customer Marketing Manager owns expansion and adoption marketing for our existing mid-market and enterprise customer base. You partner closely with customer success and product to define which signals predict an expansion-ready account, then build the framework that turns those signals into campaigns and outreach, shaping how this works from the ground up rather than inheriting someone else's playbook. You also own the customer advocacy and case study pipeline, which supports both expansion and net-new sales.

This role is expected to leverage AI and emerging technologies to improve productivity, enhance decision-making, and continuously optimize how work is performed.

This is a full-time, permanent position based out of our Vancouver or San Diego office on a hybrid model (3 days per week in-office). Candidates outside of these locations may be considered for a fully remote arrangement within North America.

What You'll Be Doing

Own expansion and adoption marketing strategy and execution across our existing mid-market and enterprise customer base, co-owning an expansion revenue target with customer success alongside adoption and advocacy as parallel measures of success.
Own the signal framework behind that work (product usage, account health, and commercial data), built with customer success and product rather than inherited.
Design campaigns, lifecycle nurture, and journey maps for enterprise buying committees, reaching multiple personas and stakeholders inside an account and tied to adoption and expansion outcomes.
Own the customer advocacy and case study pipeline, sourcing, building, and maintaining a bench of reference-ready customers.
Partner with RevOps on customer data governance, targeting, suppression, and segmentation, give input on which events and activations serve expansion accounts with the Demand Generation team that owns events, and report regularly on adoption, expansion revenue, and retention influence.
Leverage AI and emerging technologies to improve productivity, streamline workflows, and identify opportunities for continuous improvement while ensuring the responsible, secure, and compliant use of AI tools.
Build AI-enabled workflows, such as expansion signal scoring and account-level campaign orchestration, that customer success and the wider marketing team adopt, reviewing AI output before it reaches customers and using results to refine what you build.

What You'll Bring

Bachelor's degree in marketing, business, or a related field, or equivalent experience.
At minimum eight years in B2B SaaS customer marketing, lifecycle marketing, or expansion marketing, selling into mid-market and enterprise accounts specifically.
Strong cross-functional operating skill with customer success, product, and RevOps.
A track record of co-owning a revenue or expansion number with customer success, including the accountability conversations that come with sharing a target across two functions.
Experience standing up a signal or segmentation framework in an organization that didn't already have one, not just executing against a mature stack someone else built.
Real experience running account-based campaigns that reached multiple members of a buying committee, not a single champion.
A real portfolio of advocacy and case study work you've personally built, not just managed day to day.
A track record of improving data quality or governance with an ops partner, rather than working around a broken foundation indefinitely.
Experience with the following tools/technology: Salesforce and Marketo, or comparable CRM and marketing automation platforms.
Demonstrated use of AI to drive an adoption or expansion outcome, a workflow, a signal model, or a campaign you built or directed, with results to show.

Nice to Have

Background in fintech, identity, compliance, or another regulated B2B category.
Experience building a customer marketing or lifecycle function in an organization without a mature signal or data foundation already in place.
Familiarity with an ABM or account intelligence platform, Demandbase, 6sense, or comparable.

Interview Process

At Trulioo, we strive to create an interview experience that is transparent, engaging, and respectful of your time. Our process is designed to help us learn more about your skills and experience while giving you insight into our team, culture, and the impact of the work we do.

Here's what you can expect throughout the interview process:

Recruiter Interview: 30 minutes
Hiring Manager Interview: 45–60 minutes
Panel/Assignment/Presentation: 60 minutes
Final Leadership Interview: 30–45 minutes

Thriving at Trulioo

At Trulioo, you’re not just an employee. You’re a valued member of our Trulicrew on a journey of professional and personal growth with a world-class organization. With Trulioo, you have the power to revolutionize the intersection of technology, digital trust and online identity to open the global economy to everyone. Together, we can shape the digital future.

We’re on the lookout for exceptional people to empower with trust, autonomy and the freedom to cultivate their potential. Your curiosity, meticulous attention to detail and passion to contribute are highly valued. If that resonates with you, apply today to become a part of our team. Join us in shaping a future where your career isn’t just a journey but also a boundless exploration into the possibilities of technology and digital identity verification.

Get an inside look at life at Trulioo by following us on LinkedIn, or learn more about us at www.trulioo.com

If you don’t see yourself fully reflected in every job requirement listed on the posting above, we still encourage you to reach out and apply. Research has shown that minorities and underrepresented groups often only apply when they feel 100% qualified. We are committed to creating a more equitable, inclusive and diverse company and we strongly encourage applicants of all genders, ages, ethnicities, cultures, abilities, sexual orientations, and life experiences to apply.

Trulioo welcomes applications from people with disabilities. Support is available upon request for candidates taking part in all aspects of the selection process. Finally, we know from time-to-time emergencies happen and you may need to reschedule an interview - we understand and encourage you to be in communication without worrying about losing the opportunity or your credibility.

Privacy Notice

As part of our job application process, Trulioo collects, processes, and discloses personal data for the purpose of identifying suitable candidates for our job openings. For more detail, please visit Trulioo’s Website Privacy Policy in the section “When you apply for a job”.

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More about this job

Responsibilities

The Senior Customer Marketing Manager owns the expansion and adoption marketing strategy for mid-market and enterprise customers, co-owning revenue targets with customer success. They are responsible for building signal-based frameworks, managing customer advocacy pipelines, and leveraging AI to optimize campaign performance.

Requirements

Candidates must have at least eight years of experience in B2B SaaS customer or lifecycle marketing with a proven track record of co-owning revenue targets. A bachelor's degree in marketing, business, or a related field is required, along with proficiency in CRM and marketing automation platforms like Salesforce and Marketo.

Skills

Customer marketing
Lifecycle marketing
Expansion marketing
B2B SaaS
Account-based marketing
Customer advocacy
Data governance
Salesforce
Marketo
AI-enabled workflows
Cross-functional collaboration
Revenue strategy
Segmentation
Campaign orchestration
Product marketing

Benefits

Health insurance
Dental coverage
Vision coverage
Retirement plans with company match
Paid time off
Parental leave
Annual education and training stipend
Wellness workshops
Headspace subscription
Employee resource groups

Visa sponsorship

Not detected in the job text

Keywords

B2B SaaS
Customer Marketing
Lifecycle Marketing
Expansion Marketing
Digital Identity Verification
Fintech
Compliance
Salesforce
Marketo
AI
Account-Based Marketing
Demandbase
6sense
Customer Success
RevOps
Data Governance
Segmentation
Case Studies
Customer Advocacy
Enterprise
Mid-market
Campaign Orchestration
Revenue Targets
Product Usage
Account Health

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