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Added 14 mins ago
PC
Senior Human Resources Generalist
Parkinson Canada
Remote, Canada
- $85,000 to $95,000 CAD / year
- Full-time
- Remote
Identifies patterns in employee inquiries and escalations and recommends policy, training, or process responses.
Added 14 mins ago
T
Personal Banker Trainee
TD
Calgary, AB
- Full-time
Stay knowledgeable about emerging issues, evolving regulations and industry codes of conduct as well as participate in process improvement opportunities to protect the interests of the…
Added 29 mins ago
HT
Financial Manager - PLM (Product Line Mgmt)
Husky Technologies
Bolton, ON
- Full-time
Title: Financial Manager - PLM (Product Line Mgmt)
Added 29 mins ago
HT
Manager, Internal Controls
Husky Technologies
Bolton, ON
- Full-time
Working with Internal Audit and the global Finance and Operations teams, the Manager, Internal Controls will play a critical role in Husky’s global financial reporting. This includes the…
Added 29 mins ago
HT
Proactive Monitoring Spec.
Husky Technologies
Bolton, ON
- Full-time
…By monitoring remotely connected systems and identifying any process deviations, The Monitoring Center SME is responsible of investigating the root cause and work together with customer and…
Added 29 mins ago
TS
Director - Commercial Card - Senior Product Manager - Transaction Banking Product, TD Securities
TD Securities
Toronto, ON
- Full-time
The Commercial Card Senior Product Manager leads the strategy, development, launch, and ongoing management of the core Commercial Card portfolio. This role defines the product vision and…
Added 29 mins ago
HT
Financial Manager
Husky Technologies
Bolton, ON
- Full-time
During the month end close, review process and integration issues in BAAN and AX. Liaison with IT and/or Controllership to resolve prior to the period close. This requires a comprehensive…
Added 29 mins ago
SH
Rehabilitation Assistant - Repost
Shared Health-Soins Communs
Winnipeg, MB
- Full-time
Under the direction of the applicable manager, and as delegated and supervised primarily by the Physiotherapist (PT), Occupational Therapist (OT), and/or Speech-Language Pathologist (SLP),…
Added 29 mins ago
HT
A/P Administrator
Husky Technologies
Bolton, ON
- Full-time
…on-site position. You will report to the Shared Services AP Manager and will work as part of a team in a fully automated, full-cycle accounts payable role. If you are a people-person who…
Added 29 mins ago
Collection Specialist
Dentons
Toronto, ON
We have an immediate opening for a Collection Specialist for a permanent role. This position reports to the Manager, Collections located in Toronto and will be responsible for collections…
Added 29 mins ago
Rehabilitation Assistant - Repost
Winnipeg Regional Health Authority
Winnipeg, MB
Under the direction of the applicable manager, and as delegated and supervised primarily by the Physiotherapist (PT), Occupational Therapist (OT), and/or Speech-Language Pathologist (SLP),…
Added 29 mins ago
Registered Nurse (N2) - AS6 - Medicine Clinical Teaching Unit
Winnipeg Regional Health Authority
Winnipeg, MB
Under the general supervision of and in collaboration with the Manager Health Services and while demonstrating a commitment to the Mission, Values and Management Philosophy of St. Boniface…
Added 29 mins ago
Pharmacy Technician
Winnipeg Regional Health Authority
Winnipeg, MB
Upon approval by the College of Pharmacists of Manitoba and as approved by a pharmacist manager, before a drug is dispensed, performs a final check when the process of preparing the drug…
Added 29 mins ago
General Duty Nurse (N2) - Child Health - CH5 Med Transitional Care
Winnipeg Regional Health Authority
Winnipeg, MB
Under the general supervision of the Manager, Health Services, the Registered Nurse (RN) is responsible for providing professional registered nursing services for patients, including those…
Added 29 mins ago
Nurse 4 - Public Health Nurse - Healthy Sexuality and Harm Reduction
Winnipeg Regional Health Authority
Winnipeg, MB
Under the direction of Manager, Health Services, PHNs respectfully work in and with diversity including sexual and gender minorities, and across all ethnicities and all cultural, spiritual,…
Added 29 mins ago
Staff Pharmacist
Winnipeg Regional Health Authority
Winnipeg, MB
Under the general supervision of the designated Pharmacy Manager, the incumbent is responsible for the provision of pharmacy services to accommodate the medication and medication-related…
Added 29 mins ago
Health Care Aide
Winnipeg Regional Health Authority
Winnipeg, MB
Under the general supervision of the Program Team Manager and a Registered Nurse (RN) or Registered Psychiatric Nurse (RPN), and while demonstrating a commitment to the Mission, Values and…
Added 29 mins ago
General Duty Nurse (N2) - Emergency - Repost
Winnipeg Regional Health Authority
Winnipeg, MB
Under the general supervision of the Manager Health Services, the Registered Nurse (RN) is responsible for providing professional registered nursing services for patients, including those…
Added 29 mins ago
Nurse 4 - Public Health Nurse
Winnipeg Regional Health Authority
Winnipeg, MB
Under the direction of the Manager, Health Services, PHNs respectfully work in and with diversity including sexual and gender minorities, and across all ethnicities and all cultural,…
Added 29 mins ago
Administrative Officer 1
Winnipeg Regional Health Authority
Winnipeg, MB
Reporting to the Team Manager for Primary Care and as a member of the broader interprofessional team, the Administrative Officer – Primary Care will work closely with the Sr. Primary Care…
Added 29 mins ago
Registered Psychiatric Nurse/ Registered Nurse (N2) - Adult Psych Emergency Nurses - Repost
Winnipeg Regional Health Authority
Winnipeg, MB
Under the general supervision of the Manager Health Services, the RPN/RN is responsible for providing professional nursing services for patients, including those with complex and…
Added 29 mins ago
Registered Psychiatric Nurse/ Registered Nurse (N2) - Adult Psych Emergency Nurses - Repost
Winnipeg Regional Health Authority
Winnipeg, MB
Under the general supervision of the Manager Health Services, the RPN/RN is responsible for providing professional nursing services for patients, including those with complex and…
Added 29 mins ago
General Duty Nurse (N2) - Central Lines
Winnipeg Regional Health Authority
Winnipeg, MB
Under the direction of the Manager, Health Services, the incumbent is responsible for:
Added 29 mins ago
Licensed Practical Nurse - Lodge 7 - CC
Winnipeg Regional Health Authority
Winnipeg, MB
Directly accountable to the Manager of Health Services/Resident Care, the Licensed Practical Nurse (LPN) provides professional practical nursing services to designated patients/residents…
Added 29 mins ago
General Duty Nurse (N2) - Child Health - NICU
Winnipeg Regional Health Authority
Winnipeg, MB
Under the general supervision of the Manager, Health Services, the Registered Nurse (RN) is responsible for providing professional registered nursing services for patients, including those…

Trulioo

Senior Customer Marketing Manager

Remote, Canada

Remote

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Workplace: Remote
Posting language: English
Posted: Oct 26, 2026

Original job description

Are you ready to embark on a career that truly affects people around the world? Trulioo invites you to be a catalyst for change in the dynamic realm of digital identity verification. As the global front-runner in our industry, we are redefining how businesses grow, innovate and comply online.

Picture yourself at the forefront of innovation, contributing to our award-winning platform that enables organizations worldwide to quickly onboard customers, optimize costs and combat fraud. Fueled by Silicon Valley support, Trulioo stands as the trusted platform that can verify more than 5 billion people and 700 million business entities spanning 195 countries.

But Trulioo is more than a tech company. We are a united force of dedicated experts committed to establishing trust online - and we’re proud to be recognized as a BC Top Employer for the second consecutive year, reflecting our commitment to an inclusive, collaborative, and people-first workplace.

Headquartered in Vancouver and with strategic hubs in San Diego and Dublin, we foster a culture of collaboration and open communication. Our offices support a hybrid model and staff typically work three days per week at a hub location. Join us where excitement meets innovation and contribute to a world where trust and technology unite.

What We Offer

Comprehensive Benefits: We provide a robust benefits package for full-time, permanent employees, including health, dental, and vision coverage, retirement plans with company match, paid time off, parental leave, and an annual education & training stipend (equivalent to $1,000 in local currency). Specific benefits may vary by location and will be discussed further during the interview process.
Flexible Hybrid Working Environment: Our offices are designed to support both collaboration and flexibility. Enjoy weekly lunches, quality coffee, and regular social events. Many locations also feature parent rooms, on-site gyms, comfortable lounges, and adaptable workstations to support your comfort and productivity.
Wellness: We care about your well-being. Team members have access to wellness workshops and events, as well as a complimentary Headspace subscription to help you stay focused, grounded, and energized.
Employee Resource Groups: Belonging is an important part of doing your best work. Our ERGs provide an inclusive space, support and community for employees of diverse backgrounds and allies. We host informative, fun sessions and celebrations that are often open to the entire organization.

Position Summary

Reporting to the Head of Marketing, the Senior Customer Marketing Manager owns expansion and adoption marketing for our existing mid-market and enterprise customer base. You partner closely with customer success and product to define which signals predict an expansion-ready account, then build the framework that turns those signals into campaigns and outreach, shaping how this works from the ground up rather than inheriting someone else's playbook. You also own the customer advocacy and case study pipeline, which supports both expansion and net-new sales.

This role is expected to leverage AI and emerging technologies to improve productivity, enhance decision-making, and continuously optimize how work is performed.

This is a full-time, permanent position based out of our Vancouver or San Diego office on a hybrid model (3 days per week in-office). Candidates outside of these locations may be considered for a fully remote arrangement within North America.

What You'll Be Doing

Own expansion and adoption marketing strategy and execution across our existing mid-market and enterprise customer base, co-owning an expansion revenue target with customer success alongside adoption and advocacy as parallel measures of success.
Own the signal framework behind that work (product usage, account health, and commercial data), built with customer success and product rather than inherited.
Design campaigns, lifecycle nurture, and journey maps for enterprise buying committees, reaching multiple personas and stakeholders inside an account and tied to adoption and expansion outcomes.
Own the customer advocacy and case study pipeline, sourcing, building, and maintaining a bench of reference-ready customers.
Partner with RevOps on customer data governance, targeting, suppression, and segmentation, give input on which events and activations serve expansion accounts with the Demand Generation team that owns events, and report regularly on adoption, expansion revenue, and retention influence.
Leverage AI and emerging technologies to improve productivity, streamline workflows, and identify opportunities for continuous improvement while ensuring the responsible, secure, and compliant use of AI tools.
Build AI-enabled workflows, such as expansion signal scoring and account-level campaign orchestration, that customer success and the wider marketing team adopt, reviewing AI output before it reaches customers and using results to refine what you build.

What You'll Bring

Bachelor's degree in marketing, business, or a related field, or equivalent experience.
At minimum eight years in B2B SaaS customer marketing, lifecycle marketing, or expansion marketing, selling into mid-market and enterprise accounts specifically.
Strong cross-functional operating skill with customer success, product, and RevOps.
A track record of co-owning a revenue or expansion number with customer success, including the accountability conversations that come with sharing a target across two functions.
Experience standing up a signal or segmentation framework in an organization that didn't already have one, not just executing against a mature stack someone else built.
Real experience running account-based campaigns that reached multiple members of a buying committee, not a single champion.
A real portfolio of advocacy and case study work you've personally built, not just managed day to day.
A track record of improving data quality or governance with an ops partner, rather than working around a broken foundation indefinitely.
Experience with the following tools/technology: Salesforce and Marketo, or comparable CRM and marketing automation platforms.
Demonstrated use of AI to drive an adoption or expansion outcome, a workflow, a signal model, or a campaign you built or directed, with results to show.

Nice to Have

Background in fintech, identity, compliance, or another regulated B2B category.
Experience building a customer marketing or lifecycle function in an organization without a mature signal or data foundation already in place.
Familiarity with an ABM or account intelligence platform, Demandbase, 6sense, or comparable.

Interview Process

At Trulioo, we strive to create an interview experience that is transparent, engaging, and respectful of your time. Our process is designed to help us learn more about your skills and experience while giving you insight into our team, culture, and the impact of the work we do.

Here's what you can expect throughout the interview process:

Recruiter Interview: 30 minutes
Hiring Manager Interview: 45–60 minutes
Panel/Assignment/Presentation: 60 minutes
Final Leadership Interview: 30–45 minutes

Thriving at Trulioo

At Trulioo, you’re not just an employee. You’re a valued member of our Trulicrew on a journey of professional and personal growth with a world-class organization. With Trulioo, you have the power to revolutionize the intersection of technology, digital trust and online identity to open the global economy to everyone. Together, we can shape the digital future.

We’re on the lookout for exceptional people to empower with trust, autonomy and the freedom to cultivate their potential. Your curiosity, meticulous attention to detail and passion to contribute are highly valued. If that resonates with you, apply today to become a part of our team. Join us in shaping a future where your career isn’t just a journey but also a boundless exploration into the possibilities of technology and digital identity verification.

Get an inside look at life at Trulioo by following us on LinkedIn, or learn more about us at www.trulioo.com

If you don’t see yourself fully reflected in every job requirement listed on the posting above, we still encourage you to reach out and apply. Research has shown that minorities and underrepresented groups often only apply when they feel 100% qualified. We are committed to creating a more equitable, inclusive and diverse company and we strongly encourage applicants of all genders, ages, ethnicities, cultures, abilities, sexual orientations, and life experiences to apply.

Trulioo welcomes applications from people with disabilities. Support is available upon request for candidates taking part in all aspects of the selection process. Finally, we know from time-to-time emergencies happen and you may need to reschedule an interview - we understand and encourage you to be in communication without worrying about losing the opportunity or your credibility.

Privacy Notice

As part of our job application process, Trulioo collects, processes, and discloses personal data for the purpose of identifying suitable candidates for our job openings. For more detail, please visit Trulioo’s Website Privacy Policy in the section “When you apply for a job”.

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More about this job

Responsibilities

The Senior Customer Marketing Manager owns the expansion and adoption marketing strategy for mid-market and enterprise customers, co-owning revenue targets with customer success. They are responsible for building signal-based frameworks, managing customer advocacy pipelines, and leveraging AI to optimize campaign performance.

Requirements

Candidates must have at least eight years of experience in B2B SaaS customer or lifecycle marketing with a proven track record of co-owning revenue targets. A bachelor's degree in marketing, business, or a related field is required, along with proficiency in CRM and marketing automation platforms like Salesforce and Marketo.

Skills

Customer marketing
Lifecycle marketing
Expansion marketing
B2B SaaS
Account-based marketing
Customer advocacy
Data governance
Salesforce
Marketo
AI-enabled workflows
Cross-functional collaboration
Revenue strategy
Segmentation
Campaign orchestration
Product marketing

Benefits

Health insurance
Dental coverage
Vision coverage
Retirement plans with company match
Paid time off
Parental leave
Annual education and training stipend
Wellness workshops
Headspace subscription
Employee resource groups

Visa sponsorship

Not detected in the job text

Keywords

B2B SaaS
Customer Marketing
Lifecycle Marketing
Expansion Marketing
Digital Identity Verification
Fintech
Compliance
Salesforce
Marketo
AI
Account-Based Marketing
Demandbase
6sense
Customer Success
RevOps
Data Governance
Segmentation
Case Studies
Customer Advocacy
Enterprise
Mid-market
Campaign Orchestration
Revenue Targets
Product Usage
Account Health

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