Buy-In Specialist
- Richmond, BC, Canada
Full-time
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Job details
- Job type
- Full-time
- Apply by
- Posting language
- English
- Posted
Original job description
Join Our Growing Team!
Trust Auto Sales is one of Vancouver’s fast-growing pre-owned vehicle dealerships, known for our transparent, efficient, and customer-first approach. We offer a diverse inventory and serve a rapidly expanding customer base. As we continue to grow, we are looking for motivated Buy-in Specialists who are eager to build their careers, deliver outstanding service, and be part of a team that values success and long-term growth.
Key Responsibilities
- Source and qualify leads through dealership channels, social media, and local listings
- Provide clear and accurate information on pricing, vehicle evaluations, features, and promotions
- Guide customers through the entire buying-in process - from initial contact to appointment scheduling and follow-up
- Collaborate with sales and management teams to ensure smooth operational workflows
- Deliver exceptional customer service and build strong, long-lasting relationships
- Use internal systems to track leads, appointments, vehicle details, and outcomes
- Stay updated on automotive trends, market pricing, and inventory needs
- Friendly, confident communicator with a strong customer-first mindset
- Interest in the automotive industry (no prior experience required - training provided)
- Comfortable using CRM systems and digital communication platforms
- VSA License is an asset
- Valid Class 5 BC Driver’s License with a clean driving record
- Bilingual or multilingual abilities are an advantage
- Entry-level friendly - full training and mentorship included
- Competitive pay structure
- Opportunities for advancement within a rapidly growing company
- Supportive and collaborative team culture
- Complimentary coffee, snacks, and employee vehicle discounts
Turn your passion for cars into an exciting career with Trust Auto Sales! Apply today and join a growing team that values integrity, performance, and customer satisfaction. Submit your application to: info@trustauto.ca Contact Information: 604-233-9299 3691 No. 3 Rd, Richmond, BC
Contact Information
Phone: 604-233-9299
Address: 3691 No 3 Rd, Richmond, British Columbia
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Responsibilities
Source and qualify prospective customers, provide accurate information about vehicle pricing and evaluations, and guide customers through the buy-in process from initial contact through appointments and follow-up. Track leads and outcomes in internal systems, collaborate with sales and management, and build strong customer relationships while staying informed about market trends and inventory needs.
Requirements
The role is entry-level friendly and requires a friendly, confident communicator with a customer-first mindset and an interest in the automotive industry; training is provided. Comfort with CRM systems and digital communication is expected, while a VSA License, a valid Class 5 BC driver's license with a clean record, and bilingual or multilingual abilities are assets.
Skills
- Lead Sourcing And Qualification
- Customer Communication
- Vehicle Evaluation
- Pricing Knowledge
- Appointment Scheduling
- Customer Follow-Up
- Customer Service
- Relationship Building
- CRM Systems
- Digital Communication
- Team Collaboration
- Automotive Market Awareness
- Sales
Benefits
- Full Training And Mentorship
- Competitive Pay Structure
- Advancement Opportunities
- Supportive And Collaborative Team Culture
- Complimentary Coffee And Snacks
- Employee Vehicle Discounts
Visa sponsorship
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Categories
- Sales
- Customer Service & Support
- Retail
Keywords
- Automotive
- Pre-Owned Vehicles
- Dealership
- Buy-In
- Lead Sourcing
- Lead Qualification
- Social Media
- Local Listings
- Vehicle Pricing
- Vehicle Evaluation
- Appointment Scheduling
- Customer Follow-Up
- Customer Service
- Customer Relationships
- CRM Systems
- Digital Communication
- Sales
- Market Pricing
- Inventory Needs
- VSA License
- Class 5 BC Driver's License