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TST-CF Express

Operations Manager

Mississauga, ON, Canada

Full-time

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Job details

Job type: Full-time
Apply by: Nov 29, 2026
Experience: Minimum of 5-7 years of transportation and management experience;
Posting language: English
Posted: Oct 30, 2026

Original job description

About Us:

TST-CF Express has been an industry leader for over 98 years, specializing in Less Than Truckload (LTL) Freight. TST-CF Express is located across Canada wide, and through its strategic partnerships provides transportation services across North America.

We are currently looking to hire an Operations Manager reporting to the Regional Operations Manager. This position is responsible for the efficient operation of a high-volume dock within the Toronto terminal, with a strong emphasis on candidates who have previous dock leadership experience.

Responsibilities:

Leads and inspires the dock team to achieve operational goals and KPIs
Promotes and fosters a strong Employee Health and Safety culture
Ensures HUB sort operations operate on time maintaining network schedule
Processes all inbound freight handled by city P&D drivers in a timely basis
Maintains appropriate staffing/equipment levels that are aligned with volumes and budget
Ensures that the team reaches Weights and Inspection goals
Provides daily accurate reporting of KPIs and activities
Monitors and checks dock processes frequently to ensure quality and compliance
Delivers strong effective communication to all members of the team
Mentors, coaches and develops their team for success
Coordinates building and yard maintenance
Collaborates with other departments in the spirit of continuous improvement
Complies with all Corporate policies and procedures

Qualifications:

Minimum of 5-7 years of transportation and management experience; College or University Degree preferred
LTL/Cross dock experience preffered
Managing in a union environment an asset
Possesses strong Team building skills. Is present and engaged with all teams and shifts
Demonstrates the ability to adapt well to change
Excellent practical approach to problem solving
Customer service oriented
Excellent communication skills, both verbal and written
Possesses exceptional personal integrity and strong values
Has the courage and conviction to do “the right thing”
Leads by example, results driven

Interviews will be determined by the applicant’s qualifications, experience and information supplied on the resume. Only qualified candidates will be contacted for an interview.

TST-CF Express is committed to Employment Equity and encourages applications from all qualified individuals, including aboriginal peoples, persons with disabilities and visible minorities.

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More about this job

Responsibilities

Lead the dock team and oversee high-volume hub sort operations, inbound freight processing, staffing, equipment, and achievement of operational KPIs. Maintain safety, quality, and compliance; report on performance; develop team members; coordinate facility and yard maintenance; and collaborate across departments.

Requirements

Requires 5–7 years of transportation and management experience; a college or university degree is preferred, and LTL or cross-dock experience is preferred. Strong team-building, communication, practical problem-solving, customer-service, adaptability, integrity, and results-driven leadership are expected; union-environment management is an asset.

Skills

Dock Operations Leadership
Team Building
Employee Health And Safety
KPI Management
Freight Processing
Staffing And Equipment Planning
Weights And Inspection
Operational Reporting
Process Quality And Compliance
Communication
Coaching And Mentoring
Problem Solving
Customer Service
Change Adaptability
Continuous Improvement
Union Environment Management

Visa sponsorship

Not detected in the job text

Keywords

Less Than Truckload (LTL)
Cross-Dock Operations
Transportation
High-Volume Dock
Hub Sort Operations
Inbound Freight
City Pickup And Delivery
Operational Goals
Key Performance Indicators
Employee Health And Safety
Network Schedule
Staffing
Equipment Planning
Weights And Inspection
Operational Reporting
Quality Assurance
Compliance
Team Leadership
Coaching
Mentoring
Building Maintenance
Yard Maintenance
Continuous Improvement
Union Environment

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