Find work in Canada.

551,886 jobs across our Canadian network. How we count

Jobs in Canada

25+ jobs

Email me new jobs Save this search

Added 34 mins ago
M
Manager, Tax
Mecka
Remote, Canada
- $135,000 to $155,000 USD / year
- Full-time
- Remote
As Manager, Tax, you will own direct and indirect tax across every entity and market, run compliance and the income tax provision with our accounting team and outside advisors, and set the…
Added 1 hour ago
IC
Test Analyst
IE Consulting Club
Canada
- Full-time
Bachelor’s degree in Computer Science, Information Technology, Software Engineering, or a related field is preferred.
Added 1 hour ago
L
Assistant Manager
LensCrafters
Toronto, ON
- Full-time
Total Rewards: Benefits/Incentive Information
Added 3 hours ago
IE
Manager, Supply Chain & Innovation
IMAX Enhanced | Streaming & Consumer Technology
Mississauga, ON
- Full-time
For more than 50 years, IMAX has been a global leader in entertainment technology, redefining how stories are experienced on the world’s biggest screens. Our mission is to power…
Added 3 hours ago
Senior Product Design Manager, Payroll
Gusto, Inc.
Toronto, ON
…tools relevant to their role and grow their fluency as the technology evolves. AI experience requirements vary by role and will be assessed during the interview…
Added 3 hours ago
OS
Office Manager
Oregon State University
ON · Ontario, Canada
- Full-time
The Malheur Experiment Station of Oregon State University is seeking an Office Manager to serve as the operational anchor for an academic community dedicated to scholarship and education on…
Added 4 hours ago
BS
Senior Manager, Total Rewards & Well-Being
Bilingual Source
Toronto, ON · Etobicoke, ON
- $120,000 to $140,000 CAD / year
- Full-time
Bilingual Total Rewards Manager (French and English Required)
Added 4 hours ago
DS
Manager, Maintenance & Renewal Services
Delta School District 37, British Columbia
Delta, BC
- Full-time
Delta School District is seeking applications for the position of Manager, Maintenance & Renewal Services.
Added 5 hours ago
Assistant Manager
EssilorLuxottica Group
Toronto, ON
Total Rewards: Benefits/Incentive Information
Added 6 hours ago
EI
Director of Engineering And Operations
Entegrus Inc
St. Thomas, ON
- Full-time
…position will have 3 direct reports including an Engineering Manager and 2 Regional Operations Managers. In total, the staff under the direction of the Director will be approximately 54…
Added 7 hours ago
CO
Application & Integration Technical Analyst
City of Saint John
Saint John, NB
- Full-time
Under the direction of the designated IT Manager, the Application and Integration Technical Analyst is a technical lead responsible for system architecture, data strategy, and integration…
Added 7 hours ago
CO
Manager, Digital Solutions
City of Saint John
Saint John, NB
- Full-time
The Manager, Digital Solutions, is responsible for the delivery and ongoing management of the City’s enterprise applications, digital solutions, and data and information management…
Added 7 hours ago
R|
Clinical Research Manager
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Full-time
…governmental guidelines and regulations, the Clinical Trial Project Manager is responsible for the operational management of multicentre clinical research studies. The Project Manager…
Added 7 hours ago
R|
MRI Technologist
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Full-time
Work under the supervision of the CMR supervisor and Project manager.
Added 7 hours ago
R|
Animal Health Technician - Part-time Occasional
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Part-time
Under the general supervision of the manager of the Animal Resources Division, the incumbent performs animal care-related duties, technical procedures and administrative duties related to…
Added 7 hours ago
R|
MRI Technologist
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Full-time
Work under the supervision of the CMR supervisor and Project manager.
Added 7 hours ago
SH
Assistant Manager I
Sunglass Hut
Ottawa, ON
- Full-time
Total Rewards: Benefits/Incentive Information
Added 8 hours ago
A
Project Manager
Actalent
Longueuil, QC
- $46 to $56 CAD / hour
- Contract
Added 8 hours ago
A
Senior Service Designer
Aviso
Toronto, ON
- $95,000 to $105,000 CAD / year
- Full-time
Added 8 hours ago
H
Engineering Manager, Enterprise
Harvey
Toronto, ON
- Full-time
…Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work…
Added 9 hours ago
Assistant Manager I
EssilorLuxottica Group
Ottawa, ON
Total Rewards: Benefits/Incentive Information
Added 9 hours ago
CC
Manager of Pharmacy
Cornwall Community Hospital
Cornwall, ON
- Full-time
Added 10 hours ago
A-
Fréchette, Vins d’exception | Associé(e) aux ventes sur le terrain – Contrat temporaire de 3 mois (avec possibilité d’extension)
A3 - Les agences de vins, bières et spiritueux
Montreal, QC
- Full-time
Reporting to the Sales Manager, the successful candidate will be responsible for growing sales within their territory by working with SAQ stores and license holders, while ensuring the…
Added 10 hours ago
M
Sr TA Advisor
MDA
Sainte-Anne-de-Bellevue, QC
- Full-time
Communicate effectively with the hiring manager and interview team to ensure preparedness during the interview process. Share and exchange information with all levels of management.
Added 12 hours ago
UO
Scientific Assistant
University of Victoria
Victoria, BC
- Full-time
Demonstrated experience with the management of information systems and technology in accordance with industry best practice and internal UVic policies and standards including relevant…

TTEC

Team Lead, Service Delivery - Windsor Ontario, Canada

Canada

Apply About employer

Applications open in a new tab.

Job details

Posting language: English
Posted: Oct 26, 2026

Original job description

At TTEC, we’re all about the Human Experience. Elevated. As a Service Delivery Team Lead working onsite in Windsor Ontario, Canada, you’ll be a part of creating and delivering amazing customer experiences while you also #ExperienceTTEC, an award-winning employment experience and company culture.

What You’ll be Doing
Do you have a passion for leading, mentoring and coaching? Looking for an opportunity to learn more about the industry and gain direct management experience? In this role, you’ll support and motivate your team to make sure they’re on track to meet goals. You’ll work to answer associate’s questions, issues, and customer escalation while ensuring quality customer experience on every call as you’re the first line manager for your team.

We’re looking for a leader to Act as one, as you will encourage and motivate you team to resolve issues, accomplish goals and influence their career mobility.

During a Typical Day, You’ll

Coach associates to ensure achievement of company and client goals while addressing employee related issues and coordinating training on new or revised information relating to services, products or processes of projects
Bring your time management and organizational skills to manage multiple, complex, on‐going tasks and projects while monitoring absence and attendance of your team
Motivate and develop your team with your open, honest manner and high level of integrity in providing feedback and acknowledging a job well done

What You Bring to the Role

Associate degree or equivalent work experience
Continuously promote a performance-driven culture and always work towards reaching for amazing
Engage and support your team in making sure they have the proper tools and systems to accomplish day-to-day tasks
Consistently mentor and inspire others
Customer focused mindset
Computer savvy

What You Can Expect

Knowledgeable, encouraging, supporting and present leadership
Diverse and community minded organization
Career-growth and lots of learning opportunities for aspiring minds
And yes... all the competitive compensation, performance bonus opportunities, benefits you'd expect and maybe a few that would pleasantly surprise you

About TTEC
Our business is about making customers happy. That’s all we do. Since 1982, we’ve helped companies build engaged, pleased, profitable customer experiences powered by our combination of humanity and technology. On behalf of many of the world’s leading iconic and disruptive brands, we talk, message, text, and video chat with millions of customers every day. These exceptional customer experiences start with you.

TTEC is proud to be an equal opportunity employer. TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the culture and perspectives within our global teams. We strive to reflect the communities we serve by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued and comfortable being their authentic selves at work. As a global company, we know diversity is our strength. It enables us to view projects and ideas from different vantage points and allows every individual to bring value to the table in their own unique way.

Notice to external Recruiters and Recruitment Agencies: TTEC does not accept unsolicited headhunter and agency resumes. Headhunters and recruitment agencies may not submit resumes/CVs through this web site or directly to any employee. TTEC , and any of our subsidiaries, will not pay fees to any third-party agency or company that does not have a signed agreement with TTEC .

Apply About employer

More about this job

Responsibilities

The Team Lead will mentor, coach, and motivate associates to ensure company and client goals are met. They are responsible for managing team performance, addressing employee issues, and handling customer escalations.

Requirements

Candidates must have an associate degree or equivalent work experience and a customer-focused mindset. Strong leadership, organizational skills, and the ability to mentor others are required for this role.

Skills

Leadership
Mentoring
Coaching
Team management
Customer service
Conflict resolution
Time management
Organizational skills
Performance management
Communication
Integrity
Problem solving

Benefits

Competitive compensation
Performance bonus opportunities
Career growth opportunities

Visa sponsorship

Not detected in the job text

Keywords

Team Lead
Service Delivery
Customer Experience
Management
Coaching
Mentoring
Performance Management
Customer Escalation
Time Management
Organizational Skills
Leadership
Employee Development
Attendance Monitoring
Client Goals
Professional Development

Report this job