Account Representative | Woodbridge, ON
- Woodbridge, ON, Canada
Full-time
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Job details
- Job type
- Full-time
- Apply by
- Posting language
- English
- Posted
Original job description
The Account Representative sells company products and services via telephone, internet, e-mail and fax. Works in conjunction with Field Sales Representatives, Product Management, and Sales Management to increase customer penetration and sales opportunities. Success is measured by meeting defined sales objectives and performing all duties with a high ethical standard and exceeding all customer
Headquartered in Fort Worth, TX, TTI, Inc. is the world’s leading authorized distributor of passive, connector, electromechanical and discrete components. Celebrating more than 50 years, this Berkshire Hathaway company is ever-growing and has over 100 locations in North America, Europe, and Asia! Join a winning team in a growing global organization!
Our Inside Sales Representative Team:
Please note that we do not offer relocation assistance for this position. Candidates must be local or willing to relocate at their own expense.
Visa sponsorship is not available for this role. Only candidates authorized to work in Canada will be considered.
Total compensation for this position is a combination of base plus commission. A reasonable, good faith estimate of the pay range the employer expects to pay on hire for this vacant role is a base pay range of CAD $50,000 to CAD $60,000. On-Target Earnings (OTE) targeted for this role is CAD $85,000 to CAD $95,000. The actual compensation offered to candidate may vary from posted hiring range based on a wide range of factors that are considered in making compensation decisions including but not limited to geographic location, work experience, education, skill level or other business and organizational needs. The pay ratio between base pay and incentive target will be finalized at offer.
What we offer our team members:
We are an Equal Opportunity Employer, and we support protected veterans and individuals with disabilities through our affirmative action program.
Headquartered in Fort Worth, TX, TTI, Inc. is the world’s leading authorized distributor of passive, connector, electromechanical and discrete components. Celebrating more than 50 years, this Berkshire Hathaway company is ever-growing and has over 100 locations in North America, Europe, and Asia! Join a winning team in a growing global organization!
Our Inside Sales Representative Team:
- Sells products and services offered by TTI. This includes, but is not limited to, product lines, AIM programs, quality, and value-added services. The sale is attained by building relationships and tailoring the sales approach to meet and inquire on the customers needs. This is measured through monthly sales reporting, quality objectives and regular management reviews.
- Provides price and delivery quotes within customer timeline to customers within assigned geographic territory by working with the branch or corporate product manager and the manufacturers to get the most competitive pricing by utilizing communication by telephone, fax and email. The Account Reps success is measured by booking the business at the highest gross profit margin.
- Processes the customer’s order by entering it into the sales database for quote processing and delivery schedules. Requires eye for detail, proof reading for accuracy, and maintaining quality expectations. Failure to process and review in a timely manner can result to a loss of parts and lead time with factories. This is measured by your customers on time delivery and RMA rate.
- Expands product knowledge by utilizing all resources including product literature, factory representatives, product managers, sales managers and other sales representatives to be able to discuss product options with customers and sell TTI strengths.
- Participates in the TTI Total Quality process by following defined policies and procedures to maintain efficient sales cycle, following logical and systematic approaches, while the goal being to reduce sales errors and uphold quality to the highest level. This is measured by how many lines are shipped per sales person and determined how many lines were on time and crossed checked for errors.
- Increases customer account base by compiling list of prospective customer leads from various sources and makes cold calls. Number of new customers should grow based on this activity.
- Provides management with information regarding sales, marketing techniques, new products and market strategy by preparing forecast and activity reports on account territory.
- Participates and attends sales calls with Field Sales Representatives to develop sales relationship and trust with the customer and TTI. Increased sales are result of good relationship sales.
- If performing duties as a designated quality representative processes and resolves discrepant issues identified within the job function in an expeditious manner by researching the issue, determining appropriate resolution and by providing disposition for nonconforming product to the appropriate parties.
- Performs other related duties as assigned.
- Bachelor’s degree with one to three years of sales experience; or an equivalent combination of education and experience.
- Exhibits exceptional knowledge of company products and services.
- Demonstrates persuasiveness, tenacity and strong selling skills.
- Possesses excellent verbal and written communication skills, including excellent presentation skills.
- Exhibits strong analytical, problem solving and negotiation skills.
- Must be organized and able to prioritize and manage multiple tasks.
- Ability to calculate discounts, commissions, proportions and percentages.
- Ability to write reports and correspondence proficiently and professionally.
- Reads, analyzes and interprets business periodicals, professional journals, technical procedures and government regulations.
- Able to work with minimum supervision and make responsible decisions.
- Possesses working knowledge of company policies, procedures and computer systems.
- Ability to type 40 words per minute.
- Knowledge of Microsoft Office applications (Excel and Word) at a basic level required.
Please note that we do not offer relocation assistance for this position. Candidates must be local or willing to relocate at their own expense.
Visa sponsorship is not available for this role. Only candidates authorized to work in Canada will be considered.
Total compensation for this position is a combination of base plus commission. A reasonable, good faith estimate of the pay range the employer expects to pay on hire for this vacant role is a base pay range of CAD $50,000 to CAD $60,000. On-Target Earnings (OTE) targeted for this role is CAD $85,000 to CAD $95,000. The actual compensation offered to candidate may vary from posted hiring range based on a wide range of factors that are considered in making compensation decisions including but not limited to geographic location, work experience, education, skill level or other business and organizational needs. The pay ratio between base pay and incentive target will be finalized at offer.
What we offer our team members:
- A great benefits package that includes (but is not limited to) Medical/ Dental/ Vision, 401(k)/Roth plan with matching, Healthcare Savings Accounts
- Educational Assistance (Tuition Reimbursement)
- Ongoing training throughout your employment with opportunities to participate in professional and personal development programs
- A strong focus on giving back to our communities through philanthropic opportunities
We are an Equal Opportunity Employer, and we support protected veterans and individuals with disabilities through our affirmative action program.
More about this job
Responsibilities
Sell company products and services through phone, internet, email, and fax; develop customer relationships, generate new leads, and coordinate with field sales and product teams to grow sales. Provide quotes, process orders accurately, support on-time delivery and quality, report on territory activity, and resolve product discrepancies when assigned.
Requirements
A bachelor’s degree and one to three years of sales experience are required, or an equivalent combination of education and experience. Candidates should have strong selling, communication, analytical, negotiation, organizational, and customer-service abilities, basic Microsoft Office skills, and the ability to type 40 words per minute; authorization to work in Canada is required.
Skills
- Inside Sales
- Account Management
- Customer Relationship Building
- Product Sales
- Cold Calling
- Negotiation
- Persuasion
- Verbal Communication
- Written Communication
- Presentation Skills
- Analytical Skills
- Problem Solving
- Organization
- Prioritization
- Microsoft Excel
- Microsoft Word
Benefits
- Medical Insurance
- Dental Insurance
- Vision Insurance
- 401(k) Matching
- Roth Plan
- Healthcare Savings Accounts
- Tuition Reimbursement
- Ongoing Training
- Professional Development
- Personal Development Programs
Visa sponsorship
Not detected in the job text
Categories
- Sales
- Customer Service & Support
- Manufacturing
Keywords
- Inside Sales
- Account Representative
- Sales Objectives
- Customer Penetration
- Product Management
- Field Sales
- Sales Management
- Product Lines
- Value-Added Services
- Price And Delivery Quotes
- Gross Profit Margin
- Order Processing
- Sales Database
- Delivery Schedules
- Product Knowledge
- Cold Calling
- Lead Generation
- Sales Forecasting
- Activity Reports
- Total Quality Process
- Quality Objectives
- Discrepant Issues
- Nonconforming Product
- Microsoft Excel
- Microsoft Word
- Electromechanical Components
- Passive Components
- Connectors
- Discrete Components