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Added 4 mins ago
I
Customer Experience Leader
Indigo
Brandon, MB
- $17.5 to $22.5 CAD / hour
- Part-time
The Customer Experience Leader is the execution lead of all customer programs and results. This position role models and coaches to create a high-performance, customer-focused environment…
Added 5 mins ago
A
Client Service Representative - Strathmore
ATB
Strathmore, AB
- Full-time
Proven customer service and/or sales experience.
Added 5 mins ago
A
Client Service Representative - Camrose
ATB
Camrose, AB
- Full-time
Proven customer service and/or sales experience.
Added 5 mins ago
A
Personal Banking Advisor - Camrose
ATB
Camrose, AB
- Full-time
Ready for tomorrow: We want to enable your success through interesting and challenging work, performance enablement, and learning and development.
Added 5 mins ago
W
Mechanical Engineer Level II
Worley
Vancouver, BC
- Full-time
…through to operations and decommissioning. Leveraging extensive experience and AI-enabled delivery, we support customers in navigating complexity as they meet today's needs and transition…
Added 5 mins ago
W
Director, Global Process Owner
Worley
Calgary, AB
- Full-time
…through to operations and decommissioning. Leveraging extensive experience and AI-enabled delivery, we support customers in navigating complexity as they meet today's needs and transition…
Added 5 mins ago
M
Responsable de comptes stratégiques - Secteur minier / Strategic Account Executive - Mining
Microsoft
Montreal, QC
- Full-time
Drive revenue, consumption and customer success outcomes through effective account planning and execution. Coordinate Microsoft teams and partners to deliver a seamless customer experience…
Added 5 mins ago
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Director, Voisey's Bay Operations
Vale
Canada
- Full-time
Lead overall operational performance to achieve safe, sustainable, and reliable production while meeting productivity, quality, cost, and business objectives.
Added 19 mins ago
HP
General Manager
Hôtel Place d'Armes, Corner Collection
Montreal, QC
- Full-time
…commitment to excellence, you will build on the established success of Hôtel Place d’Armes and lead the property toward new…
Added 19 mins ago
D
Manager, Project Delivery, Data and Analytics
Desjardins
Montréal-Ouest, QC
- Full-time
…Reporting to the Project Delivery Administrative Department, you lead a team of project management professionals and also serve as the delivery manager for one or more delivery clusters or…
Added 19 mins ago
G&
Managing Director
Groom & Associés / Associates
Montreal, QC
- Full-time
As the senior leader of the organization the Managing Director sets direction, builds strategic customer and channel relationships, develops the organization, and ensures disciplined…
Added 19 mins ago
AA
Detailer (Toronto Area)
Assured Automotive
Toronto, ON · Etobicoke, ON
- Full-time
…in collision and glass services. As we continue to grow and lead the industry, we ensure you have the resources and the team behind you to move your career…
Added 19 mins ago
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Client Services Associate - January 2027
proSapient
Toronto, ON
- $55,000 to $75,000 CAD / year
- Full-time
…to identifying, engaging, and qualifying relevant experts. Success requires moving quickly, adapting seamlessly when priorities pivot, and managing multiple projects effectively while…
Added 19 mins ago
SG
Account Manager - Existing Installations
Schindler Group
Hamilton, ON
- $62,000 to $80,000 CAD / year
- Full-time
Collaboration: Partner daily with the Field Superintendent (Service Leader) and technicians to drive lead generation and ensure an excellent total customer experience from initiation…
Added 19 mins ago
HT
Software Validation Technologist
Husky Technologies
Bolton, ON
- Full-time
…work with – and be challenged by – a team of great people. Our success is possible because of the creativity, intelligence and passion of our people around the world and their desire to…
Added 19 mins ago
A
Commercial/Sales Account Director I
AMECO
Leduc, AB
- Full-time
AMECO is seeking a highly driven Commercial Account Director to expand our footprint across Western Canada to lead commercial growth initiatives across the region through strategic business…
Added 19 mins ago
A
Manager, Global Practice and Delivery (Solutions & Services)
Acceldata
Kitchener, ON
- Full-time
At least 10 years of experience in professional services, software engineering, forward-deployed engineering, or technical consulting, including 5+ years leading customer-facing engineering…
Added 19 mins ago
Q
Director of Product & Strategy, CXM Flex
Quadient
Toronto, ON
- $221,600 to $332,400 CAD / year
- Full-time
This is a high‑impact role at the intersection of mature platform stewardship and modernization. This leader will lead a small, focused Product Management team, partner closely with R&D,…
Added 19 mins ago
TP
Senior Representative, CX Strategy Activation
Toronto Pearson International Airport
Toronto, ON
- Full-time
Lead special projects and cross-functional teams addressing systemic customer experience challenges, using research, root-cause analysis and stakeholder engagement.
Added 19 mins ago
GK
Member Engagement, Lifecycle & Experience role!
Greater KW Chamber of Commerce
Guelph, ON
- Full-time
Join our team in the Member Engagement, Lifecycle & Experience role!
Added 19 mins ago
DP
Property Manager
Drake Property Management
Hamilton, ON
- $70,000 to $75,000 CAD / year
- Full-time
…operations, strong financial performance, and a reliable resident experience. We emphasize clear expectations, accountability, and practical execution, supported by systems, processes, and…
Added 19 mins ago
ES
Facility Manager - Toronto
Equans Services Canada & US
Toronto, ON
- Full-time
…Partnership (P3) Service Contract. The successful candidate will lead a multidisciplinary team to deliver exceptional customer service, plant operations and maintenance, health and safety…
Added 19 mins ago
BG
Branch Manager
Brandt Group of Companies
Stoney Creek, NB
- Full-time
Proven ability to lead, motivate, and develop teams to drive business growth and operational success.
Added 19 mins ago
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Operations Manager
BGIS
Toronto, ON
- Full-time
▪ Tenant Engagement programs …. Lead and promote property initiatives, including sustainability and environmental initiatives
Added 19 mins ago
TF
Commercial Operations Process Excellence Manager
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Toronto, ON
- Full-time
Lead or facilitate continuous improvement initiatives that enhance efficiency, data quality, reporting consistency, customer and user experience, and the scalability of commercial…

TTI, Inc.

Customer Experience Representative

Toronto, ON, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Experience: Minimum 1 year of experience in a customer service role.
Working hours: 40 hours a week
Posting language: English
Posted: Oct 29, 2026

Original job description

At TTI, people come for the opportunity and stay for the culture!

Job Description:

Customer Experience Representative

Techtronic Industries Inc. | Milwaukee®

Full-Time | Permanent | 3381 Steeles Ave E, North York, ON| E1

About TTI Canada

Are you ready to lead the way in shaping an empowering work environment with a global leader in power tools, accessories and hand tools? At TTI, we are known for our innovative products, world-class brands, and an unrelenting commitment to operational excellence. With iconic brands like Milwaukee®, we’re not just about delivering outstanding performance but also about creating exceptional development for our people. If you’re passionate about building your career in a dynamic, fast-paced environment, we want to hear from you! At TTI, culture drives performance, and it’s at the heart of everything we do. We are fast, innovative, and constantly evolving but above all, we’re a team that celebrates success together. We reward creative thinking and encourage your self development. Join us in driving a culture that supports sustainability, growth, and leadership.

With our Milwaukee team, we seek passionate, driven individuals to elevate our brand. Our culture is built on respect, integrity, and social responsibility, with our people at the core of our success. Whether you’re starting out or bringing years of experience, we support your growth. Here, you’ll be empowered to take ownership, drive innovation, and make an impact. Milwaukee is more than a workplace, it’s where careers accelerate, and potential is unlocked.

Position Description

We are looking for an enthusiastic and experienced individual to fill the role of Customer Experience Representative. The Customer Experience Representative will be responsible for delivering best-in-class service to all our customers both internally and externally. A successful candidate will have intellectual curiosity, organization, enthusiasm, a team-player mentality, and a drive to win.

What You Will Do:

Provide support and build solid relationships with our customers and sales team
Perform accurate on-time order entry with 24 hours turnaround time
Own your order. Make sure it is precise in terms of products and prices.
Inform customers by e-mail of order information, such as order number, unit prices, inventory level, shipping dates, and any anticipated delays.
Support Customer Service E-Mail and phones with order inquiries (ETA/tracking), price and availability, basic product information
Collaborate on cross functional tasks whenever required

What You Will Bring:

Minimum 1 year of experience in a customer service role.
Undergraduate degree or college diploma.
Strong verbal and written communication skills, with proficiency in Microsoft Office.
A customer-focused mindset with a commitment to delivering exceptional service.
A results-oriented approach, with the ability to prioritize tasks, meet business objectives, and work with a sense of urgency.
Strong attention to detail and a collaborative, team-first attitude.
An openness to giving and receiving feedback, with a desire for continuous improvement.
Experience with Microsoft Dynamics AX and Oracle is considered an asset.

What You Will Benefit From

At TTI Canada, we’re proud to offer a competitive and comprehensive rewards package that supports your health, financial well-being, and personal growth:

100% employer-paid health and dental coverage - for you and your family
Competitive Annual base salary - $48,000
Company-matched savings plan - we’ll match your contributions up to 6% of your earnings
$500 in flexible wellness credits - choose between a Health Care Spending Account (HCSA) or Personal Spending Account (PSA)
Generous paid time off, including vacation, personal days, and volunteer time
Access to virtual healthcare services - anytime, anywhere
Exclusive employee perks - including brand discounts & preferred pricing with external vendors
Education reimbursement program - supporting your continued learning and development
Monday to Friday - 9-5 schedule - 40 hours a week

Visit our: Company Website, LinkedIn and Instagram today

Diversity, equity, and inclusion are at the core of our values at TTI. Because of our commitment to a multicultural and inclusive workplace, our people are our competitive advantage. We foster an inclusive environment where diversity is valued and where all employees feel safe to contribute their ideas, share their experiences, and represent their diverse backgrounds to innovate and solve complex problems as one team. We actively support and accommodate the diverse needs of our team, creating an empowering space where everyone can thrive.

Apply About employer

More about this job

Responsibilities

The Customer Experience Representative is responsible for providing high-quality support to customers and the sales team while ensuring accurate and timely order processing. They will manage order inquiries, track shipments, and maintain clear communication regarding product availability and pricing.

Requirements

Candidates must have at least one year of customer service experience and an undergraduate degree or college diploma. Strong verbal and written communication skills, proficiency in Microsoft Office, and a detail-oriented, team-first mindset are required.

Skills

Customer service
Order entry
Communication
Microsoft Office
Attention to detail
Time management
Relationship building
Microsoft Dynamics AX
Oracle

Benefits

Health insurance
Dental coverage
Company-matched savings plan
Wellness credits
Paid time off
Virtual healthcare services
Employee perks
Education reimbursement

Visa sponsorship

Not detected in the job text

Keywords

Customer Experience
Order Entry
Power Tools
Milwaukee
Customer Support
Microsoft Office
Microsoft Dynamics AX
Oracle
Inventory Management
Logistics
Relationship Management
Operational Excellence
Sustainability
Teamwork
Communication Skills

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