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Added 3 mins ago
IG
Sales Representative – Glass Hardware Products
Ideal Glass Hardware Inc. (IGH)
Markham, ON
- Full-time
Assist walk-in, phone, and email customers with product inquiries, pricing, and availability
Added 3 mins ago
WC
(CAN) Front End Checkout Team Associate
Walmart Canada
Edson, AB
- Full-time
Promotes company sponsor programs, ie. Credit card service, product protection and charity initiatives.
Added 3 mins ago
I
Customer Experience Leader
Indigo
Brandon, MB
- $17.5 to $22.5 CAD / hour
- Part-time
The Customer Experience Leader is the execution lead of all customer programs and results. This position role models and coaches to create a high-performance, customer-focused environment…
Added 5 mins ago
A
Salesforce Devops Lead
ATB
Calgary, AB · Edmonton, AB
- Full-time
We are seeking an innovative, visionary, and highly autonomous Salesforce Devops Lead to join us as a key technical leader in guiding our engineering teams and establishing core platform…
Added 5 mins ago
A
Personal Banking Advisor - Camrose
ATB
Camrose, AB
- Full-time
…truly thrive. Our Leader DNA model sets the standard for how we lead people, drive business performance, and shape a dynamic future. This is the place for purpose-driven individuals ready…
Added 5 mins ago
U
Scientifique Principale des Données-Ingénieur/Staff Data Scientist- Eng
UKG
Montreal, QC
- Full-time
Added 5 mins ago
R
Product Owner – AI & Digital Innovation (Quality Control)
Roche
Mississauga, ON · Canada Pharma Campus
- Full-time
As a Product Owner – AI & Digital Innovation (Quality Control) in PTQ Network Quality Control, you will play a critical role in managing AI solutions and agentic workflows across commercial…
Added 5 mins ago
BS
R&D Prototyping III / Prototypage R-D III
Boston Scientific
Montreal, QC
- Full-time
We are seeking an experienced R&D Prototyping Manufacturing Engineer to lead and support a small team of electromechanical technicians in delivering high-quality research and development…
Added 18 mins ago
WC
(CAN) Front End Checkout Team Associate
Walmart Canada
Smiths Falls, ON
- Full-time
Promotes company sponsor programs, ie. Credit card service, product protection and charity initiatives.
Added 18 mins ago
ES
Medical Manager, Rare - Canada (Field)
EMD Serono, Inc.
Mississauga, ON
- Full-time
…competitive insights into impactful medical initiatives. You will lead medical advisory boards, build trusted relationships with national key opinion leaders and patient associations, and…
Added 18 mins ago
CR
Manager HCM Applications Support
Chartwell Retirement Residences
Mississauga, ON
- Full-time
Lead the day-to-day operational support of Oracle HCM Cloud and related HR systems, ensuring system availability, service quality and Stability, and timely issue resolution.
Added 18 mins ago
HP
Brand & Experience Lead
Healthy Planet
St. Catharines, ON
- Full-time
Lead the execution of floor merchandising, stock replenishment, and visual resets to maximize product visibility and sales
Added 18 mins ago
Y
B2B Sales Development Representative
YuJa
Toronto, ON · North York, ON
- $60,000 to $70,000 CAD / year
- Full-time
Schedule qualified, online product demonstrations on a consistent basis, with monthly bonuses awarded for exceeding goals
Added 18 mins ago
AI
Account Manager
Accuenergy Inc.
Toronto, ON · Greater Toronto Area, Canada
- Full-time
Manufacturing or B2B technical product environment; familiarity with the rhythm of physical-product sales (lead times, master data, configured products, order-to-delivery sequencing).
Added 18 mins ago
SG
Account Manager - Existing Installations
Schindler Group
Hamilton, ON
- $62,000 to $80,000 CAD / year
- Full-time
Lead individual sales performance through consistent achievement of KPIs, maintaining a high level of accountability, and delivering exceptional customer experiences that support long-term…
Added 18 mins ago
GE
Hospitality F&B Assistant Manager
Grey Eagle Resort & Casino
Calgary, AB
- Full-time
…hands-on, timely quality service, exceptional value, and a superior…
Added 18 mins ago
N
Assistant General Manager, Opening Team - nutbar New York City
nutbar
Toronto, ON
- Full-time
…and beyond. Reporting directly to the GM, you'll run shifts, lead the floor and own training for the whole team, so every new hire can work every station to nutbar…
Added 18 mins ago
LM
Senior Sustainment Engineer
Lockheed Martin
Halifax, NS
- $105,000 to $137,750 CAD / year
- Full-time
…creation and support requirements for the lifecycle of the product. Ensures the logical and systematic conversion of customer or product requirements into solutions that acknowledge…
Added 18 mins ago
SF
Senior Site Reliability Engineer
Safe Fleet
Coquitlam, BC
- Full-time
…resilience and operational health across SafeFleet’s cloud-native product ecosystem. This is a hands-on engineering role with practice-building responsibility: you will not simply operate…
Added 18 mins ago
HT
Software Validation Technologist
Husky Technologies
Bolton, ON
- Full-time
…passion of our people around the world and their desire to lead change. At the same time, we are not afraid to expect a lot and strive for leadership in all of our key markets. We are a…
Added 18 mins ago
CS
Extrusion Operator
Can-Tech Services
Toronto, ON
- Full-time
…will assist with die set-ups and die changes, and ensure the product is being produced accordingly to its established specifications and quality standards. Additionally, the Extrusion…
Added 18 mins ago
Q
Director of Product & Strategy, CXM Flex
Quadient
Toronto, ON
- $221,600 to $332,400 CAD / year
- Full-time
This is a high‑impact role at the intersection of mature platform stewardship and modernization. This leader will lead a small, focused Product Management team, partner closely with R&D,…
Added 18 mins ago
R
Sr. Salesforce Administrator/ Business Analyst
Recfront
Toronto, ON
- Contract
…focus on cloud, data and analytics, AI/ML, cybersecurity, ERP, product, software engineering, infrastructure, and digital…
Added 18 mins ago
B
R&D Tax Client Delivery Manager
Boast
Montreal, QC
- Full-time
As a Client Delivery Manager, you’ll lead the successful delivery of R&D tax credit claims for a portfolio of companies across Canada and the U.S.
Added 18 mins ago
SQ
District Manager
Sunlife Québec
Trois-Rivières, QC · Greater Trois-Rivieres Metropolitan Area
- Full-time
The primary purpose of the District Manager (DM) is to lead the growth and productivity of the District. This is done by recruiting top talent, coaching and developing advisors and the…

TTI, Inc.

Customer Experience Representative

Toronto, ON, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Experience: Minimum 1 year of experience in a customer service role.
Working hours: 40 hours a week
Posting language: English
Posted: Oct 29, 2026

Original job description

At TTI, people come for the opportunity and stay for the culture!

Job Description:

Customer Experience Representative

Techtronic Industries Inc. | Milwaukee®

Full-Time | Permanent | 3381 Steeles Ave E, North York, ON| E1

About TTI Canada

Are you ready to lead the way in shaping an empowering work environment with a global leader in power tools, accessories and hand tools? At TTI, we are known for our innovative products, world-class brands, and an unrelenting commitment to operational excellence. With iconic brands like Milwaukee®, we’re not just about delivering outstanding performance but also about creating exceptional development for our people. If you’re passionate about building your career in a dynamic, fast-paced environment, we want to hear from you! At TTI, culture drives performance, and it’s at the heart of everything we do. We are fast, innovative, and constantly evolving but above all, we’re a team that celebrates success together. We reward creative thinking and encourage your self development. Join us in driving a culture that supports sustainability, growth, and leadership.

With our Milwaukee team, we seek passionate, driven individuals to elevate our brand. Our culture is built on respect, integrity, and social responsibility, with our people at the core of our success. Whether you’re starting out or bringing years of experience, we support your growth. Here, you’ll be empowered to take ownership, drive innovation, and make an impact. Milwaukee is more than a workplace, it’s where careers accelerate, and potential is unlocked.

Position Description

We are looking for an enthusiastic and experienced individual to fill the role of Customer Experience Representative. The Customer Experience Representative will be responsible for delivering best-in-class service to all our customers both internally and externally. A successful candidate will have intellectual curiosity, organization, enthusiasm, a team-player mentality, and a drive to win.

What You Will Do:

Provide support and build solid relationships with our customers and sales team
Perform accurate on-time order entry with 24 hours turnaround time
Own your order. Make sure it is precise in terms of products and prices.
Inform customers by e-mail of order information, such as order number, unit prices, inventory level, shipping dates, and any anticipated delays.
Support Customer Service E-Mail and phones with order inquiries (ETA/tracking), price and availability, basic product information
Collaborate on cross functional tasks whenever required

What You Will Bring:

Minimum 1 year of experience in a customer service role.
Undergraduate degree or college diploma.
Strong verbal and written communication skills, with proficiency in Microsoft Office.
A customer-focused mindset with a commitment to delivering exceptional service.
A results-oriented approach, with the ability to prioritize tasks, meet business objectives, and work with a sense of urgency.
Strong attention to detail and a collaborative, team-first attitude.
An openness to giving and receiving feedback, with a desire for continuous improvement.
Experience with Microsoft Dynamics AX and Oracle is considered an asset.

What You Will Benefit From

At TTI Canada, we’re proud to offer a competitive and comprehensive rewards package that supports your health, financial well-being, and personal growth:

100% employer-paid health and dental coverage - for you and your family
Competitive Annual base salary - $48,000
Company-matched savings plan - we’ll match your contributions up to 6% of your earnings
$500 in flexible wellness credits - choose between a Health Care Spending Account (HCSA) or Personal Spending Account (PSA)
Generous paid time off, including vacation, personal days, and volunteer time
Access to virtual healthcare services - anytime, anywhere
Exclusive employee perks - including brand discounts & preferred pricing with external vendors
Education reimbursement program - supporting your continued learning and development
Monday to Friday - 9-5 schedule - 40 hours a week

Visit our: Company Website, LinkedIn and Instagram today

Diversity, equity, and inclusion are at the core of our values at TTI. Because of our commitment to a multicultural and inclusive workplace, our people are our competitive advantage. We foster an inclusive environment where diversity is valued and where all employees feel safe to contribute their ideas, share their experiences, and represent their diverse backgrounds to innovate and solve complex problems as one team. We actively support and accommodate the diverse needs of our team, creating an empowering space where everyone can thrive.

Apply About employer

More about this job

Responsibilities

The Customer Experience Representative is responsible for providing high-quality support to customers and the sales team while ensuring accurate and timely order processing. They will manage order inquiries, track shipments, and maintain clear communication regarding product availability and pricing.

Requirements

Candidates must have at least one year of customer service experience and an undergraduate degree or college diploma. Strong verbal and written communication skills, proficiency in Microsoft Office, and a detail-oriented, team-first mindset are required.

Skills

Customer service
Order entry
Communication
Microsoft Office
Attention to detail
Time management
Relationship building
Microsoft Dynamics AX
Oracle

Benefits

Health insurance
Dental coverage
Company-matched savings plan
Wellness credits
Paid time off
Virtual healthcare services
Employee perks
Education reimbursement

Visa sponsorship

Not detected in the job text

Keywords

Customer Experience
Order Entry
Power Tools
Milwaukee
Customer Support
Microsoft Office
Microsoft Dynamics AX
Oracle
Inventory Management
Logistics
Relationship Management
Operational Excellence
Sustainability
Teamwork
Communication Skills

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