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Added 5 mins ago
Freelancer. Multibrand - Grande Prairie, AB
Estée Lauder Companies
Grande Prairie, AB
Full-time
While certification in makeup artistry and/or prior retail makeup experience is desirable, we also welcome applicants with beginner-level expertise. Additionally, expertise in fragrance,…
Added 5 mins ago
Freelancer. Multibrand - Calgary, AB
Estée Lauder Companies
Calgary, AB
Full-time
While certification in makeup artistry and/or prior retail makeup experience is desirable, we also welcome applicants with beginner-level expertise. Additionally, expertise in fragrance,…
Added 5 mins ago
Key Holder- Toronto Hazelton FSS
Estée Lauder Companies
Toronto, ON
Full-time
If you are an ambitious self-starter, with previous retail experience, looking for your first supervisory experience then this is the perfect role for you and the first step towards a long…
Added 5 mins ago
Beauty Advisor/Artist Freelancer/On-Call
Estée Lauder Companies
Halifax, NS
Full-time
While certification in makeup artistry and/or prior retail makeup experience is desirable, we also welcome applicants with beginner-level expertise. Additionally, expertise in fragrance,…
Added 35 mins ago
HVAC Service Technician
Nordic Temperature Control
Montreal, QC · Urban agglomeration of Montreal, QC
Full-time
…Temperature Control has been fortunate to have an excellent customer base that has supported us as much as we have supported them. As we look forward we need a talented HVAC Service…
Added 35 mins ago
Manager, Collections
Rogers Bank
Repentigny, QC
Full-time
We are seeking a strategic and analytical leader with experience in collections, credit risk, or financial services who can leverage data, technology, and customer insights to drive…
Added 35 mins ago
Class 1 Truck Driver - Chemical Atlantic - Sign On Bonus
The Seaboard Transport Group
Dartmouth, NS
Full-time
…paths. Seaboard Transport Group of Companies is an industry leader in liquid bulk petroleum and chemical transportation. Our expertise also extends to road transportation of dry bulk…
Added 35 mins ago
Part Time Floor Leader - Mic Mac Shopping Centre
Lush Handmade Cosmetics
Dartmouth, NS
Part-time
As a Floor Leader, you'll play a vital role in supporting the Store Management Team across all areas of the business. This includes everything from driving sales and opening/closing the…
Added 51 mins ago
Part Time Floor Leader - Mic Mac Shopping Centre
Lush Fresh Handmade Cosmetics North America
Dartmouth, NS
Part-time
As a Floor Leader, you'll play a vital role in supporting the Store Management Team across all areas of the business. This includes everything from driving sales and opening/closing the…
Added 51 mins ago
Coffee - Operator Coffee Bar
Sobeys Capital Incorporated or a Franchise/Affiliate / ou une franchise/société affiliée
Terrace, BC
…to provide personalized service for our customers. Become a leader at one of our on-site cafés. There you will have the opportunity to become a coffee and tea expert, and polish you…
Added 1 hour ago
Snow Removal/ Heavy equipment operator
Clintar Commercial Outdoor Services
Brampton, ON
Part-time
…in North America providing Commercial Outdoor Services. As a leader in the landscape management industry, Clintar rewards high-performing employees with growth and development…
Added 1 hour ago
Director, E-commerce & Digital Growth, Agricultural Retail
Talencore
London, ON
Full-time
…who understands how performance marketing, e-commerce, CRM, customer experience and analytics work together to drive measurable…
Added 1 hour ago
Assistant Lodge Manager, Monashees
CMH Heli-Skiing & Summer Adventures
BC · British Columbia, Canada
Full-time
…experiences, and our vision is to be recognized as the world leader of guided mountain experiences - by our guests, our employees, our partners, and our communities. We're all drawn to CMH…
Added 1 hour ago
Banking Centre Leader I
CIBC
Campbell River, BC · Comox, BC · Courtenay, BC · CampbellRiver-StAnns&IslandHwy
Full-time
…working towards a shared goal - delivering an exceptional client experience. As a people leader, you’ll hire, develop, and coach your team, inspiring them to perform at their best. You’ll…
Added 2 hours ago
Senior Manager, Total Rewards and HR Systems
Lifemark Health Group
Toronto, ON
$110,000 to $130,000 CAD / year
Full-time
Lifemark Health Group (LHG) is a market leader in customized healthcare solutions. With over 20 years of service excellence, LHG is one of the largest, most trusted, and most comprehensive…
Added 2 hours ago
Bar staff
J D Wetherspoon
North Stormont, ON
Full-time
We`re looking for fun, enthusiastic, passionate people to join our hard-working teams. No experience is needed, just a good attitude, a willingness to learn and a calm head under pressure.…
Added 2 hours ago
Territory Manager
Solenis
ON
Full-time
Diversey, a Solenis Company, is a global leader in hygiene, infection prevention, and cleaning solutions. Following Solenis’ acquisition of Diversey in July 2023, the combined company…
Added 2 hours ago
Territory Manager - King City, Richmond Hill, Bradford, Newmarket
Solenis
ON
Full-time
Diversey, a Solenis Company, is a global leader in hygiene, infection prevention, and cleaning solutions. Following Solenis’ acquisition of Diversey in July 2023, the combined company…
Added 3 hours ago
Boutique Manager | Royalmount
Parfums Christian Dior
Montreal, QC
Full-time
En tant que Directeur de Boutique Parfums Christian Dior, vous êtes le leader ultime et l'ambassadeur de la marque de votre boutique et représentez Parfums Christian Dior sur le marché.…
Added 3 hours ago
Body Technician
Kirmac Collision & Autoglass
Coquitlam, BC
Full-time
Kirmac is a family-owned leader in collision repair, serving the community since 1973. With 28 locations across the BC and Alberta, Kirmac Collision & Autoglass is committed to quality…
Added 3 hours ago
Project Manager, Sales Enablement & Executive Customer Engagement
Husky Technologies
Bolton, ON
Full-time
Husky TechnologiesTM has a strong foundation built on innovation, close customer relationships and a unique culture and values. We are dedicated to offering our customers the highest…
Added 3 hours ago
Financial Manager
Husky Technologies
Bolton, ON
Full-time
We are seeking an experienced Financial Leader that can work with various stakeholders within the Finance and Accounting function as well as our Customer Service organization. This…
Added 3 hours ago
VP, Accounting & Controllership (Husky)
Husky Technologies
Bolton, ON
Full-time
Husky TechnologiesTM has a strong foundation built on innovation, close customer relationships and a unique culture and values. We are dedicated to offering our customers the highest…
Added 3 hours ago
Assistant Manager - Jump
Jump Restaurant
Toronto, ON
Full-time
…to business professionals looking for an exceptional dining experience, you’ll play a key role in creating unforgettable moments. This is the place for hospitality professionals who want to…
Added 3 hours ago
Designer, Development (Electrical)
Husky Technologies
Bolton, ON
Full-time
Husky TechnologiesTM a company with a strong foundation built on innovation, close customer relationships, a strong sense of community and a unique culture and values. We are looking for…

TTI, Inc.

Customer Service Representative

Ottawa, ON, Canada

Job type: Full-time
Posting language: English
Posted: Sep 25, 2026

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Original job description

At TTI, people come for the opportunity and stay for the culture!

Job Description:

Customer Service Representative

Techtronic Industries Inc. | Milwaukee®

Full-Time | Permanent | Ottawa FSC (2243 Gladwin Crescent, Ottawa, ON K1B 4K9) | *E1

About TTI Canada

Are you ready to lead the way in shaping an empowering work environment with a global leader in power tools, accessories and hand tools? At TTI, we are known for our innovative products, world-class brands, and an unrelenting commitment to operational excellence. With iconic brands like Milwaukee® we’re not just about delivering outstanding performance but also about creating exceptional development for our people. If you’re passionate about building your career in a dynamic, fast-paced environment, we want to hear from you! At TTI, culture drives performance, and it’s at the heart of everything we do. We are fast, innovative, and constantly evolving but above all, we’re a team that celebrates success together. We reward creative thinking and encourage your self development. Join us in driving a culture that supports sustainability, growth, and leadership.

With our Milwaukee team, we seek passionate, driven individuals to elevate our brand. Our culture is built on respect, integrity, and social responsibility, with our people at the core of our success. Whether you’re starting out or bringing years of experience, we support your growth. Here, you’ll be empowered to take ownership, drive innovation, and make an impact. Milwaukee is more than a workplace, it’s where careers accelerate, and potential is unlocked.

Position Description

We are looking for an enthusiastic and experienced individual to fill the role of Customer Service Representative at our Milwaukee Tool Factory Service Centre.

The Customer Service Representative will be responsible for delivering best in class service to all our customers both internally and externally.

A successful candidate will have intellectual curiosity, organization, enthusiasm, a team-player mentality, and a drive to win.

What You Will Do

Deliver best-in-class service to our customers

Perform counter procedures including answering phones, placing orders, logging in tools, completing inventory counts, and assisting walk-in customer traffic

Maintain monetary transactions, record maintenance, and assist with inventories as required.

Prioritize in-branch repairs

Conduct warranty assessments and instant tool replacements

Showroom merchandising and stock replenishment

Continuously develop and maintain strong product knowledge

What You Will Bring

Must possess effective business communication skills, initiative, and organizational skills

Outgoing – excels in end-user engagement and conflict resolutions

Strong computer skills

Strong attention to detail and ability to stay organized

Team-oriented and capable of working independently

Experience with electric tools is a strong asset

Bilingual Preferred

High school diploma

What You Will Benefit From

Extensive health benefits, including vision and dental care
Retirement Savings Plan with Employer Matching Contributions

Competitive Base Salary (45K to 46K)

Paid time off and employee discount programs

Annual $500 Wellness Program allowance

Visit our: Company Website, LinkedIn and Instagram today

Diversity, equity, and inclusion are at the core of our values at TTI. Because of our commitment to a multicultural and inclusive workplace, our people are our competitive advantage. We foster an inclusive environment where diversity is valued and where all employees feel safe to contribute their ideas, share their experiences, and represent their diverse backgrounds to innovate and solve complex problems as one team. We actively support and accommodate the diverse needs of our team, creating an empowering space where everyone can thrive.

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More about this job

Responsibilities

The Customer Service Representative will manage counter procedures, including answering phones, processing orders, and logging tools for service. They are also responsible for maintaining inventory, conducting warranty assessments, and ensuring the showroom is properly merchandised.

Requirements

Candidates should possess strong communication, organizational, and computer skills with an ability to engage effectively with end-users. Experience with electric tools is considered a strong asset, and a high school diploma is required.

Skills

Customer service
Business communication
Conflict resolution
Computer skills
Inventory management
Warranty assessment
Merchandising
Product knowledge
Organization
Attention to detail
Teamwork
Electric tools

Benefits

Health benefits
Vision care
Dental care
Retirement savings plan
Employer matching contributions
Paid time off
Employee discount programs
Wellness program allowance

Visa sponsorship

Not detected in the job text

Keywords

Customer Service
Milwaukee Tool
Factory Service Centre
Power Tools
Hand Tools
Warranty
Inventory
Merchandising
Retail
Communication
Conflict Resolution
Electric Tools
Operational Excellence
Sustainability
Teamwork

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