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Added 4 mins ago
Stage - Hiver 2027 - Gestion de la chaîne d’approvisionnement / Internship - Winter 2027 - Supply Chain Management
Pratt & Whitney
Longueuil, QC
Full-time
Pratt & Whitney Canada (P&WC) est un leader mondial de l’innovation aérospatiale, dont le siège social est situé à Longueuil, au Québec, depuis 1928. Nous concevons et fabriquons des…
Added 4 mins ago
Lead Estimator
Leading Edge Electric Inc.
Coquitlam, BC
Full-time
…landlord improvements the right way. Our next step needs a leader who owns how we estimate and raises the bar for everyone around…
Added 19 mins ago
Production Supervisor
Wonderbrands
Mississauga, ON
Other
Our manufacturing facility in Mississauga, ON is hiring for a Production Supervisor - Leader, who will provide manufacturing front-line leadership and deliver results. Supervisors - Leaders…
Added 33 mins ago
Communications Project Lead (On Call) (French Services) (Telework/Hybrid)
Radio-Canada
Montreal, QC
Part-time
Completion of a college-level program (e.g., DEC, technical diploma, community college diploma) or equivalent.
Added 33 mins ago
Senior Research Scientist
Siemens Healthineers
Ottawa, ON
Full-time
Who we are: We are a team of more than 72,000 highly dedicated Healthineers in more than 70 countries. As a leader in medical technology, we constantly push the boundaries to create better…
Added 33 mins ago
Intermediate Product Reliability Engineer
Siemens Healthineers
Ottawa, ON
Full-time
Who we are: We are a team of more than 72,000 highly dedicated Healthineers in more than 70 countries. As a leader in medical technology, we constantly push the boundaries to create better…
Added 33 mins ago
Part Time Brand Ambassador
Ralph Lauren
Vancouver, BC · Greater Vancouver, BC
Part-time
Ralph Lauren Corporation (NYSE:RL) is a global leader in the design, marketing and distribution of premium lifestyle products in five categories: apparel, accessories, home, fragrances, and…
Added 33 mins ago
Service Manager
Manufacturing Job Site
Antigonish, NS
Full-time
As a leader of service operations, the Service Manager will:
Added 33 mins ago
Site Superintendent
Black Diamond Designs Inc.
Open Hall, NL
Full-time
…our work, take ownership, and develop into a capable field…
Added 1 hour ago
Senior Technical Consultant
Co-operators
Guelph, ON · Burlington, ON · Regina, SK
Full-time
Our Information Technology team aspires to be a leader in applying technology to power business strategies. We connect concepts with solutions to create value and efficiencies for our…
Added 1 hour ago
Health Claims Adjudicator
Co-operators
Guelph, ON · Toronto, ON · Mississauga, ON · Burlington, ON · Regina, SK · Calgary, AB
Full-time
Our Group Benefits team is a leader in our target markets through service excellence and innovative technology and products. Influenced by our co-operative values, our team of experts work…
Added 1 hour ago
Financial Advisor Trainee
Co-operators
Barrie, ON
Full-time
As an exclusive Financial Advisor of Co-operators you are an entrepreneurial-minded leader. You are a high achieving business builder who will manage your own insurance agency with the full…
Added 1 hour ago
Financial Advisor Trainee
Co-operators
Toronto, ON
Full-time
As an exclusive Financial Advisor of Co-operators you are an entrepreneurial-minded leader. You are a high achieving business builder who will manage your own insurance agency with the full…
Added 1 hour ago
Financial Advisor Trainee
Co-operators
Clarington, ON
Full-time
As an exclusive Financial Advisor of Co-operators you are an entrepreneurial-minded leader. You are a high achieving business builder who will manage your own insurance agency with the full…
Added 1 hour ago
Financial Advisor Trainee
Co-operators
Aurora, ON
Full-time
As an exclusive Financial Advisor of Co-operators you are an entrepreneurial-minded leader. You are a high achieving business builder who will manage your own insurance agency with the full…
Added 1 hour ago
Welding & Fabrication Working Lead
Manufacturing Job Site
Surrey, BC
Full-time
The Welding & Fabrication Working Lead is a hands-on technical leader responsible for coordinating and performing welding and fabrication work on marine new build and refit projects. This…
Added 1 hour ago
Team Leader, Temp Full Time
Taproot Community Support Services
Fort McMurray, AB
Full-time
The Team Leader is responsible for oversight of program operations in this CARF-accredited agency. Ensures day-to- day services to persons served comply with contacts, Taproot policies and…
Added 1 hour ago
Director of Finance & Operations
Saskatchewan Pulse Growers
Saskatoon, SK
Full-time
This is an opportunity for an experienced or developing finance leader who can balance strong financial stewardship with practical operational decision-making. The successful candidate will…
Added 1 hour ago
Compounding Manager
Manufacturing Job Site
Markham, ON
Full-time
Minimum of 3 years of experience as a senior compounder, team leader or supervisor in a skin care, cosmetics or chemical manufacturing setting.
Added 1 hour ago
Construction Manager
JD Development Group
Markham, ON
Full-time
The Construction Manager is JD's senior leader on site. They turn approved drawings, budgets and schedules into finished homes, delivered safely, on time, on budget and to the quality our…
Added 1 hour ago
Senior Consultant/Assistant Manager, Accounting & Reporting Advisory (ARA) - Ottawa
Deloitte
Ottawa, ON
Full-time
…and broad experiences as you develop into a next generation…
Added 1 hour ago
Internal Trainer
Leclerc Foods
Brockville, ON
Full-time
Benefit from a complete benefits program (drug and dental insurance, 1 week of sick leave [conditions apply], telemedicine, group RRSP with employer participation and more)
Added 1 hour ago
Maintenance Manager/Superintendent
Intertape Polymer Group (IPG)
Truro, NS
Are you ready to elevate your career? At IPG, we are more than just a global leader in packaging and protective solutions - we are a community that values safety, people, passion,…
Added 1 hour ago
Spécialiste de la chaîne d'approvisionnement // Supply Chain Specialist
Smardt
Dorval, QC
Full-time
En tant que leader mondial dans le domaine des refroidisseurs sans huile, nous concevons et fabriquons certains des systèmes les plus écoénergétiques au monde. Mais ce qui nous distingue…
Added 1 hour ago
store manager - Guelph, ON
Starbucks Coffee Company
Guelph, ON
$62,500 to $82,600 CAD / year
Full-time
…(employees), customers and communities – globally. As a Starbucks leader you are driven by a deep sense of purpose. You are aspirational - never a bystander. You take action to make a…

TTI, Inc.

Customer Service Representative

Georgina, ON, Canada
Ontario Service Hub, Canada

Job type: Full-time
Posting language: English
Posted: Sep 30, 2026

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Original job description

At TTI, people come for the opportunity and stay for the culture!

Job Description:

Customer Service Representative

Techtronic Industries Inc. | Milwaukee®

Full-Time | Permanent | Georgina, ON | Mon-Fri 7am - 3:30pm | E1

About TTI Canada

Are you ready to lead the way in shaping an empowering work environment with a global leader in power tools, accessories and hand tools? At TTI, we are known for our innovative products, world-class brands, and an unrelenting commitment to operational excellence. With iconic brands like Milwaukee®, we’re not just about delivering outstanding performance but also about creating exceptional development for our people. If you’re passionate about building your career in a dynamic, fast-paced environment, we want to hear from you! At TTI, culture drives performance, and it’s at the heart of everything we do. We are fast, innovative, and constantly evolving but above all, we’re a team that celebrates success together. We reward creative thinking and encourage your self development. Join us in driving a culture that supports sustainability, growth, and leadership.

With our Milwaukee team, we seek passionate, driven individuals to elevate our brand. Our culture is built on respect, integrity, and social responsibility, with our people at the core of our success. Whether you’re starting out or bringing years of experience, we support your growth. Here, you’ll be empowered to take ownership, drive innovation, and make an impact. Milwaukee is more than a workplace, it’s where careers accelerate, and potential is unlocked.

Position Description

Reporting to the Supervisor – Order Entry/Shipping, the Customer Service Representative will be responsible for delivering best in class service to all customers both internally and externally.

What You Will Do:

Deliver best-in-class service to our customers.
Perform counter procedures including answering phones, placing orders, logging in tools, complete inventory counts, and assisting walk-in customer traffic.
Maintain monetary transactions, record maintenance, and assist with inventories as required.
Prioritize in-branch repairs.
Conduct warranty assessments and instant tool replacements.
Showroom merchandising and stock replenishment.
Continuously develop and maintain strong product knowledge.

What You Will Bring:

Must possess effective business communication skills, initiative, and organizational skills.
Outgoing – excels in end-user engagement and conflict resolutions.
Strong computer skills.
Strong attention to detail and ability to stay organized.
Team-oriented and be capable of working independently.
Experience with electric tools is a strong asset.
High school diploma.

What You Will Get:

At TTI Canada, we’re proud to offer a competitive and comprehensive rewards package that supports your health, financial well-being, and personal growth:

100% employer-paid health and dental coverage - for you and your family
Competitive base hourly rate of $23.61/hr
Company-matched savings plan - we’ll match your contributions up to 6% of your earnings
$500 in flexible wellness credits - choose between a Health Care Spending Account (HCSA) or Personal Spending Account (PSA)
Generous paid time off, including vacation, personal days, and volunteer time
Access to virtual healthcare services - anytime, anywhere
Exclusive employee perks - including brand discounts & preferred pricing with external vendors
Education reimbursement program - supporting your continued learning and development

Accommodations are available for applicants with disabilities throughout the recruitment process. If you require accommodations for interviews or other meetings, please advise when submitting your application.

Diversity, equity, and inclusion are at the core of our values at TTI. Because of our commitment to a multicultural and inclusive workplace, our people are our competitive advantage. We foster an inclusive environment where diversity is valued and where all employees feel safe to contribute their ideas, share their experiences, and represent their diverse backgrounds to innovate and solve complex problems as one team. We actively support and accommodate the diverse needs of our team, creating an empowering space where everyone can thrive.

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More about this job

Responsibilities

The Customer Service Representative will provide high-quality service by managing counter procedures, processing orders, and handling warranty assessments. They are also responsible for maintaining showroom inventory, performing monetary transactions, and ensuring effective communication with customers.

Requirements

Candidates must possess strong business communication, organizational, and computer skills with an outgoing personality. A high school diploma is required, and experience with electric tools is considered a strong asset.

Skills

Customer service
Business communication
Conflict resolution
Computer skills
Attention to detail
Organizational skills
Inventory management
Product knowledge
Warranty assessment
Merchandising
Teamwork

Benefits

Health coverage
Dental coverage
Company-matched savings plan
Flexible wellness credits
Paid time off
Virtual healthcare services
Employee perks
Education reimbursement program

Visa sponsorship

Not detected in the job text

Keywords

Customer Service
Order Entry
Shipping
Inventory Counts
Warranty Assessments
Showroom Merchandising
Power Tools
Hand Tools
Retail
Conflict Resolution
Business Communication
Stock Replenishment
Milwaukee
Operational Excellence

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