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Added 38 mins ago
Seasonal Holiday Team Lead- Promenade Shopping Centre
Cherry Hill Programs
Vaughan, ON
Part-time
Cherry Hill Programs brings the magic to every experience by capturing moments that last a lifetime. In partnership with retail locations, tourist attractions, and destinations across North…
Added 1 hour ago
Retail Store Manager
Emplo Inc.
Ottawa, ON
Full-time
Being a maurices full-time retail store manager means that you’ll get the opportunity to lead a team of talented associates to create an unforgettable experience that leaves our customers…
Added 1 hour ago
(CAN) Front End Checkout Team Associate
Emplo Inc.
Smiths Falls, ON
Full-time
Position Summary...To support and process transactions, providing exceptional customer service to ensure a positive shopping experience and drive customer loyalty.
Added 1 hour ago
Responsable de l'Experience Invite | Carrefour Laval
lululemon
Laval, QC
Full-time
Le ou la responsable de l’expérience-invité doit s’assurer que tous les invités (c.-à-d. les clients) vivent une expérience de qualité en magasin. Pour ce faire, il ou elle supervise ou…
Added 1 hour ago
AI/ML Engineer
lululemon
Vancouver, BC
Full-time
…capabilities, and AI solutions across lululemon’s vertically integrated retail ecosystem, embedding strong data governance and responsible AI practices from the very beginning. By applying…
Added 2 hours ago
HMR Manager LOA
Loblaw Companies Limited
Pickering, ON
Full-time
…connections is valued – as we shape the future of Canadian retail, together. Our unique position as one of the country's largest employers, coupled with our commitment to positively impact…
Added 2 hours ago
Seasonal Retail Sales Associate-COQUITLAM CENTRE
Bath & Body Works
Coquitlam, BC
$19.25 USD / hour
Part-time
…your next chapter, we invest in your growth so you can learn, lead and help create feel good moments every…
Added 2 hours ago
COS Store Manager
BoF Careers
Montréal-Ouest, QC
Full-time
Customer-Focused: A strong customer-centric mindset, with a proven track record from past retail experience of leveraging customer feedback to inform business decisions and drive performance
Added 3 hours ago
Supervisor
COS
Mississauga, ON
Full-time
Previous experience in retail / hospitality, with a good understanding of store operations, including opening and closing procedures and stock delivery processing.
Added 3 hours ago
Account Executive - Small Store
CONA Services
Toronto, ON
…depending on job-related knowledge, role complexity, skills, experience, and internal…
Added 3 hours ago
National Account Executive - Small Store
CONA Services
Toronto, ON
…depending on job-related knowledge, role complexity, skills, experience, and internal…
Added 3 hours ago
Account Executive - Small Store
CONA Services
Toronto, ON
…depending on job-related knowledge, role complexity, skills, experience, and internal…
Added 4 hours ago
Assistant Manager - Mayflower Mall
Old Navy
Sydney Indian Reserve No. 28A, NS · Sydney, NS
Full-time
A current or former retail employee with 1-3 years of retail management experience.
Added 4 hours ago
Seasonal Retail Sales Associate - East Point Centre
Gap
Saint John, NB
Part-time
…If you want to be part of an iconic American brand, and help lead the way for where we’re headed, we’d love to have you join…
Added 4 hours ago
Assistant Manager - Taunton Gardens
Old Navy
Whitby, ON
Full-time
A current or former retail employee with 1-3 years of retail management experience.
Added 4 hours ago
Retail Supervisor, Part Time - Market Mall
Gap
Calgary, AB
Part-time
…If you want to be part of an iconic American brand, and help lead the way for where we’re headed, we’d love to have you join…
Added 5 hours ago
Store Manager | Halifax
Judith & Charles
Halifax, NS
Full-time
…are seeking a passionate, fashion-forward Store Manager to lead our Halifax boutique and deliver an elevated client experience that reflects the sophistication and craftsmanship of our…
Added 5 hours ago
Merchandise Team Leader
American Eagle Outfitters Inc.
AB · Alberta, Canada
Full-time
…productivity and building guest loyalty through a best-in-class guest experience. You contribute to the overall financial success of the store by analyzing reporting and daily trends to…
Added 5 hours ago
Assistant Manager
Greene King Brewery
Thunder Bay, ON
Full-time
Working closely with the General Manager, you’ll play a key role in the day-to-day running of the pub and take the lead when they’re not around.
Added 5 hours ago
Inside Sales Representative-Small Business Solutions (Hybrid)
ADP
Mississauga, ON
$63,500 to $113,500 CAD / year
Full-time
Strong interest in sales or business development, with prior customer service experience (retail, banking, etc) and excellent communication skills
Added 5 hours ago
Retail Customer Service Coordinator Full Time Winners - Dorval Crossing Oakville
TJX Canada – Winners, Marshalls, HomeSense
Oakville, ON
Full-time
We’re looking for a Retail Store Coordinator to join our team in a welcoming environment. In this role, you’ll lead and inspire to deliver outstanding customer experiences. If you thrive in…
Added 5 hours ago
Retail Processing Merchandise Coordinator Full Time Winners - Cloverdale Mall
TJX Canada – Winners, Marshalls, HomeSense
Toronto, ON · Etobicoke, ON
Full-time
We’re looking for a Retail Store Coordinator to join our team in a welcoming environment. In this role, you’ll lead and inspire to deliver outstanding customer experiences. If you thrive in…
Added 5 hours ago
FRONT END CHECKOUT TEAM ASSOCIATE
Walmart Canada
Calgary, AB
Full-time
Position Summary...To support and process transactions, providing exceptional customer service to ensure a positive shopping experience and drive customer loyalty.
Added 5 hours ago
FRONT END CHECKOUT TEAM ASSOCIATE
Walmart Canada
Calgary, AB
Full-time
Position Summary...To support and process transactions, providing exceptional customer service to ensure a positive shopping experience and drive customer loyalty.
Added 5 hours ago
Full Time Baker with Benefits
COBS Bread
Courtice, ON
Full-time
As a Baker at COBS Bread you will lead our freshness commitment. Bakers start their days with an empty bakery but when they leave - it’s filled with the artisan bread and delicious treats…

TTI, Inc.

Customer Service Representative - Milwaukee Tool

Halifax, NS, Canada
Dartmouth, NS, Canada

Pay: Competitive base salary - $45,000 - $46,000 Annually
Job type: Full-time
Posting language: English
Posted: Sep 30, 2026

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Original job description

At TTI, people come for the opportunity and stay for the culture!

Job Description:

Customer Service Representative

Techtronic Industries Inc. | Milwaukee®

Full-Time | Permanent | 50 Akerley Blvd Unit 2, Dartmouth, NS | E1

About TTI Canada

Are you ready to lead the way in shaping an empowering work environment with a global leader in power tools, accessories and hand tools? At TTI, we are known for our innovative products, world-class brands, and an unrelenting commitment to operational excellence. With iconic brands like Milwaukee®, we’re not just about delivering outstanding performance but also about creating exceptional development for our people. If you’re passionate about building your career in a dynamic, fast-paced environment, we want to hear from you! At TTI, culture drives performance, and it’s at the heart of everything we do. We are fast, innovative, and constantly evolving but above all, we’re a team that celebrates success together. We reward creative thinking and encourage your self development. Join us in driving a culture that supports sustainability, growth, and leadership.

With our Milwaukee team, we seek passionate, driven individuals to elevate our brand. Our culture is built on respect, integrity, and social responsibility, with our people at the core of our success. Whether you’re starting out or bringing years of experience, we support your growth. Here, you’ll be empowered to take ownership, drive innovation, and make an impact. Milwaukee is more than a workplace, it’s where careers accelerate, and potential is unlocked.

Position Description

We are looking for an enthusiastic and experienced individual to fill the role of Customer Service Representative at our Milwaukee Tool Factory Service Centre.

The Customer Service Representative will be responsible for delivering best in class service to all our customers both internally and externally.

A successful candidate will have intellectual curiosity, organization, enthusiasm, a team-player mentality, and a drive to win.

What You Will Do

Deliver best-in-class service to our customers
Perform counter procedures including answering phones, placing orders, logging in tools, completing inventory counts, and assisting walk-in customer traffic
Maintain monetary transactions, record maintenance, and assist with inventories as required.
Prioritize in-branch repairs
Conduct warranty assessments and instant tool replacements
Showroom merchandising and stock replenishment
Continuously develop and maintain strong product knowledge

What You Will Bring

Must possess effective business communication skills, initiative, and organizational skills
Outgoing – excels in end-user engagement and conflict resolutions
Strong computer skills
Strong attention to detail and ability to stay organized
Team-oriented and capable of working independently
Experience with electric tools is a strong asset
High school diploma

What You Will Get

Competitive base salary - $45,000 - $46,000 Annually
Health Benefits Coverage, including $500 annual Wellness Program
Registered Retirement Savings Plan with Employer Matching Contributions
Paid time off and employee discount programs
Employee recognition and incentive programs, plus award-winning culture!
Monday-Friday, 8-4:30pm schedule

Visit our: Company Website, LinkedIn and Instagram today

Diversity, equity, and inclusion are at the core of our values at TTI. Because of our commitment to a multicultural and inclusive workplace, our people are our competitive advantage. We foster an inclusive environment where diversity is valued and where all employees feel safe to contribute their ideas, share their experiences, and represent their diverse backgrounds to innovate and solve complex problems as one team. We actively support and accommodate the diverse needs of our team, creating an empowering space where everyone can thrive.

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More about this job

Responsibilities

The Customer Service Representative will manage counter procedures, including processing orders, logging tools, and maintaining inventory. They are also responsible for conducting warranty assessments and providing high-quality service to walk-in customers.

Requirements

Candidates must possess strong communication, computer, and organizational skills with a focus on customer engagement. A high school diploma is required, and experience with electric tools is considered a strong asset.

Skills

Customer service
Communication skills
Conflict resolution
Computer skills
Attention to detail
Organizational skills
Inventory management
Product knowledge
Warranty assessment
Merchandising
Teamwork
Problem solving

Benefits

Health benefits coverage
Wellness program
Employer matching contributions
Paid time off
Employee discount programs
Employee recognition programs
Incentive programs

Visa sponsorship

Not detected in the job text

Keywords

Customer Service
Milwaukee Tool
Power Tools
Factory Service Centre
Inventory Management
Warranty Assessment
Retail
Showroom Merchandising
Communication
Conflict Resolution
Electric Tools
Hand Tools
Operational Excellence
Teamwork
Customer Engagement

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