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Added 11 mins ago
CO
Temporary Customer Experience Representative (up to 2 years)
City of Saint John
Saint John, NB
- Temporary
Join us as a Customer Experience Representative!
Added 11 mins ago
PP
Pest Control Technician / Field Marketing Representative
PARIS PEST CONTROL
London, ON
- Full-time
Paris Pest Control Inc. is looking for a reliable, motivated, and customer-focused individual to join our growing team as a full-time Pest Control Technician / Field Marketing…
Added 12 mins ago
MS
Representative, Customer Service - Voice
MEDITERRANEAN SHIP.INC.
Vancouver, BC
- $60,000 to $65,000 CAD / year
- Full-time
The Client Service Representative – Phone Channel serves as the primary point of contact for customers, delivering professional, solution‑oriented support through inbound and outbound calls…
Added 12 mins ago
MS
Representative, Customer Service - Email
MEDITERRANEAN SHIP.INC.
Mississauga, ON
- $60,000 to $65,000 CAD / year
- Full-time
The Client Service Representative – Email Channel is responsible for delivering timely, accurate, and professional support by managing customer inquiries received through email while…
Added 12 mins ago
MS
Representative, Customer Service - Email
MEDITERRANEAN SHIP.INC.
Vancouver, BC
- $60,000 to $65,000 CAD / year
- Full-time
The Client Service Representative – Email Channel is responsible for delivering timely, accurate, and professional support by managing customer inquiries received through email while…
Added 27 mins ago
FB
Customer Service Representative
Farm Boy Inc.
Ottawa, ON
- From $17.95 CAD / hour
- Part-time
You’ll help create the welcoming, fresh shopping experience Farm Boy is known for by delivering outstanding customer service and keeping our department looking its best. With an eye for…
Added 41 mins ago
MT
Architectural & Design Sales Representative - Inside & Outside Sales
Marble Trend Ltd.
Toronto, ON · North York, ON
- Full-time
Provide exceptional customer service and ensure a positive experience throughout the sales process.
Added 1 hour ago
CC
Sales Representative- Permanent Full-Time - (Supply Chain and Logistics B2B) - Ontario
Chit Chats
Toronto, ON
- Full-time
2–5+ years of experience in sales, business development, customer success, account management, or sales support in Logistics/Supply Chain.
Added 1 hour ago
T
Product Engineering Coordinator
Tayco
Remote, Canada
- Full-time
- Remote
…directional outline (PDO), manufacturing improvement projects, customer quality claims, and installation…
Added 1 hour ago
T
Product Engineering Coordinator
Tayco
Toronto, ON · Etobicoke, ON
- $70,000 to $80,000 CAD / year
- Full-time
…directional outline (PDO), manufacturing improvement projects, customer quality claims, and installation…
Added 1 hour ago
WC
Inside Sales Representative I
White Cap Canada
Ottawa, ON
- Full-time
…email, or other electronic communication. Oversee responses to customer order and quotation requests for all levels of accounts received via outside salespersons, telephone, e-mail, and…
Added 1 hour ago
C
Customer Service Rep (Travel Enthusiast) On-Site
Concentrix
Dartmouth, NS
- Full-time
Join a world-class team in Dartmouth, NS, as a Customer Service Representative! At Concentrix, we’re looking for passionate game-changers to deliver exceptional customer experiences and…
Added 1 hour ago
WB
Office equipment sales representative - wholesale (non-technical)
Wilson's Business Solutions
Dryden, ON
- Full-time
Added 1 hour ago
SV
Outbound customer service representative - contact centre
Super Value Home Services
Winnipeg, MB
- $16.4 to $19 CAD / hour
- Full-time
- Part-time
- On-site
Added 2 hours ago
AI
Now Hiring: Inside Sales Representative (CLOSED)
AdEasy Inc.
Winnipeg, MB
- Full-time
As an Inside Sales Representative at AdEasy, you will be in charge of securing and onboarding new business through inbound leads. It is essential that you are an outstanding communicator…
Added 2 hours ago
BI
Sales Representative- Entry Level
bisco industries
Dorval, QC
- Full-time
Prior customer service or sales experience is a plus but not required
Added 2 hours ago
V
Inside Sales Representative
Valinflo
Laval, QC
- Full-time
The Technical Inside Sales Representative is the first point of contact for customers on pricing requests, quotations, and order follow-up. The role requires a solid technical understanding…
Added 2 hours ago
SS
Warehouse Generalist
Sinclair Supply
Grande Prairie, AB
- Full-time
…since 1946. Come join our team of likeminded individuals, and experience an outstanding company culture filled with growth-oriented…
Added 3 hours ago
LL
Technical sales representative
Lac-Mac Limited
London, ON
- From $37 CAD / hour
- Full-time
- On-site
Added 3 hours ago
IB
Seasonal Customer Experience Representative
Indigo Books & Music
Sydney, NS
- Part-time
Share ideas with Leadership Team on how to improve the employee and customer experience
Added 3 hours ago
HB
Full Time Key Holder - BOSS Store, Oakridge
HUGO BOSS Canada, Inc.
Vancouver, BC
- Full-time
- Other
Strong customer service and selling experience
Added 3 hours ago
I
Seasonal Customer Experience Representative
Indigo
Sydney Indian Reserve No. 28A, NS · Sydney, NS
- Part-time
Share ideas with Leadership Team on how to improve the employee and customer experience
Added 3 hours ago
HN
Sales Representative - Nutraceutical Industry
Herbaland Naturals
Richmond, BC
- Full-time
The Sales Representative responsibilities include acting as the principal point of contact between the business and its customers, identifying new markets and customer leads, obtaining new…
Added 3 hours ago
WH
Pastry Cook
Westmont Hospitality Group
Vancouver, BC
- $19 to $21 CAD / hour
Blau & Associates leads the Food & Beverage experience at Parq Casino, including Honey Salt, The Victor, and D/6 - each offering a distinct dining experience, united by a commitment to…
Added 3 hours ago
TL
Customer Service Specialist
Transx Ltd
Guelph, ON
- $50,000 to $60,000 CAD / year
- Full-time
TransX Ltd has an exciting opportunity for a Customer Service Representative (CSR) to join our Operations Department. Reporting directly to the Customer Service Manager, the CSR is…

TTI, Inc.

Service Order Resolution Rep

Georgina, ON, Canada
Ontario Service Hub, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Posting language: English
Posted: Oct 9, 2026

Original job description

At TTI, people come for the opportunity and stay for the culture!

Job Description:

Service Order Resolution Rep

Techtronic Industries Inc. | Milwaukee®, RYOBI®, Hoover®

Full-Time | Permanent | Georgina, ON | Mon-Fri 7am - 3:30pm | CAN E2

About TTI Canada

Are you ready to lead the way in shaping an empowering work environment with a global leader in power tools, accessories and hand tools? At TTI, we are known for our innovative products, world-class brands, and an unrelenting commitment to operational excellence. With iconic brands like Milwaukee®, we’re not just about delivering outstanding performance but also about creating exceptional development for our people. If you’re passionate about building your career in a dynamic, fast-paced environment, we want to hear from you! At TTI, culture drives performance, and it’s at the heart of everything we do. We are fast, innovative, and constantly evolving but above all, we’re a team that celebrates success together. We reward creative thinking and encourage your self development. Join us in driving a culture that supports sustainability, growth, and leadership.

With our Milwaukee team, we seek passionate, driven individuals to elevate our brand. Our culture is built on respect, integrity, and social responsibility, with our people at the core of our success. Whether you’re starting out or bringing years of experience, we support your growth. Here, you’ll be empowered to take ownership, drive innovation, and make an impact. Milwaukee is more than a workplace, it’s where careers accelerate, and potential is unlocked.

What you Will Do

Partner with customer service team to resolve customer inquiries and concerns
Maintain turn time metrics of 24-36 hours for order resolution replies
Maintain daily performance tracking and record keeping of Order Entry
Draft and fulfill “No Charge” orders company wide
Assist team lead and other department SMEs
Provide support in other order management areas as needed
Assist with training as needed
Practice 5S and safety
Take appropriate corrective action for continuous quality improvement and customer satisfaction
Able to react to change effectively and handle other tasks as assigned, including working daily and weekend overtime as needed
Other duties as assigned.

Physical Demands

Repetitive motion
Must be able to lift up to 40 pounds

What you Will Bring

High School or GED diploma required
Proficient typing and ten key skills
Proficient in Microsoft Office
AX experience required
HJ experience preferred
Excellent communication skills, both verbal and written

Physical and Weightlifting Demands

The physical and weightlifting demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

What You Will Get:

At TTI Canada, we’re proud to offer a competitive and comprehensive rewards package that supports your health, financial well-being, and personal growth:

100% employer-paid health and dental coverage - for you and your family
Competitive hourly salary $28.29
Company-matched savings plan - we’ll match your contributions up to 6% of your earnings
$500 in flexible wellness credits - choose between a Health Care Spending Account (HCSA) or Personal Spending Account (PSA)
Generous paid time off, including vacation, personal days, and volunteer time
Access to virtual healthcare services - anytime, anywhere
Exclusive employee perks - including brand discounts & preferred pricing with external vendors
Education reimbursement program - supporting your continued learning and development

Visit our: Company Website, LinkedIn and Instagram today

Accommodations are available for applicants with disabilities throughout the recruitment process. If you require accommodations for interviews or other meetings, please advise when submitting your application.

Diversity, equity, and inclusion are at the core of our values at TTI. Because of our commitment to a multicultural and inclusive workplace, our people are our competitive advantage. We foster an inclusive environment where diversity is valued and where all employees feel safe to contribute their ideas, share their experiences, and represent their diverse backgrounds to innovate and solve complex problems as one team. We actively support and accommodate the diverse needs of our team, creating an empowering space where everyone can thrive.

Apply About employer

More about this job

Responsibilities

The Service Order Resolution Rep will partner with the customer service team to resolve inquiries and maintain order resolution metrics. They are also responsible for managing order entry, fulfilling no-charge orders, and supporting continuous quality improvement initiatives.

Requirements

Candidates must have a high school diploma or GED and proficiency in Microsoft Office, typing, and ten-key data entry. Experience with AX software is required, and the role involves physical tasks such as lifting up to 40 pounds.

Skills

Customer service
Order resolution
Order entry
Data entry
Microsoft Office
AX software
HJ software
Communication skills
Performance tracking
Record keeping
5S methodology
Quality improvement
Typing
Ten key skills

Benefits

Health insurance
Dental coverage
Company-matched savings plan
Wellness credits
Paid time off
Virtual healthcare services
Employee discounts
Education reimbursement

Visa sponsorship

Not detected in the job text

Keywords

Service Order Resolution
Customer Service
Order Management
Microsoft Office
AX
HJ
Data Entry
5S
Quality Improvement
Power Tools
Manufacturing
Logistics
Inventory
Performance Tracking
Continuous Improvement

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