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Added 14 mins ago
ME
Seasonal Store Advisor
Mountain Equipment Company
Victoria, BC
- Temporary
MEC is more than a store. We’re a hub for the outdoor community, a leader in sustainability, and a place where you can be yourself. People come to us to try new things and plan new…
Added 14 mins ago
A
Senior Manager, SSU Finance (15 Month Term)
ATB
Edmonton, AB · Calgary, AB
- Full-time
Leadership is in our DNA at ATB, reflecting our commitment to developing world-class leaders who can truly thrive. Our Leader DNA model sets the standard for how we lead people, drive…
Added 14 mins ago
W
Talent Acquisition Advisor I
Worley
Edmonton, AB
- Full-time
Worley Canada Construction is a leader in industrial construction in Alberta and western Canada. Our employees enjoy exciting careers in fabrication, modularization, field installation, and…
Added 14 mins ago
F
Engineering Manager - Mining & Metals
Fluor
Vancouver, BC
- Full-time
Fluor is one of Canada's top employers and is recognized globally as a leader in the Engineering, Procurement, Construction, Fabrication, and Maintenance industry. Our focus on innovation…
Added 14 mins ago
SC
assistant store manager, Toronto, ON
Starbucks Coffee Company
Toronto, ON
- $56,000 to $66,500 CAD / year
- Full-time
…(employees), customers and communities – globally. As a Starbucks leader you are driven by a deep sense of purpose. You are aspirational - never a bystander. You take action to make a…
Added 14 mins ago
SC
assistant (e) gérant (e) de magasin – Granby / Bromont, QC
Starbucks Coffee Company
Saint-Alphonse-de-Granby, QC · Bromont, QC · Granby, QC
- $52,600 to $63,050 CAD / year
- Full-time
…customers and communities around the world. As a Starbucks leader, you are driven by a deep sense of responsibility. You are ambitious - never a mere spectator. You take steps to make…
Added 14 mins ago
SC
gérant (e) de magasin, Saint-Charles-Borromée, QC
Starbucks Coffee Company
Berthierville, QC · Saint-Charles-Borromée, QC
- $57,300 to $76,050 CAD / year
- Full-time
…customers and communities around the world. As a Starbucks leader, you are driven by a deep sense of responsibility. You are ambitious - never a mere spectator. You take steps to make…
Added 14 mins ago
SC
assistant.e gérant.e de magasin - Laval, Qc
Starbucks Coffee Company
Saint-Eustache, QC · Laval, QC
- $56,000 to $66,500 CAD / year
- Full-time
…(employees), customers and communities – globally. As a Starbucks leader you are driven by a deep sense of purpose. You are aspirational - never a bystander. You take action to make a…
Added 14 mins ago
SC
assistant (e) gérant (e) de magasin - Blainville, Qc
Starbucks Coffee Company
Saint-Eustache, QC · Blainville, QC
- $52,600 to $63,050 CAD / year
- Full-time
…(employees), customers and communities – globally. As a Starbucks leader you are driven by a deep sense of purpose. You are aspirational - never a bystander. You take action to make a…
Added 28 mins ago
TI
Inventory Control Manager
Techtronic Industries Canada Inc.
Georgina, ON
- Full-time
Are you ready to lead the way in shaping an empowering work environment with a global leader in power tools, accessories and hand tools? At TTI, we are known for our innovative products,…
Added 28 mins ago
MG
Registered Nurse (Paediatrics)
Michael Garron Hospital
Toronto, ON
- Full-time
…distinct neighbourhoods in East Toronto. MGH is recognized as a leader in workplace wellness. We commit to living our values of Compassion, Respect, Integrity, Inclusion and Courage in many…
Added 28 mins ago
TI
Service Order Resolution Rep
Techtronic Industries Canada Inc.
Georgina, ON
- Full-time
Are you ready to lead the way in shaping an empowering work environment with a global leader in power tools, accessories and hand tools? At TTI, we are known for our innovative products,…
Added 28 mins ago
DG
Chef Manager
Dexterra Group
Oakville, ON
- Contract
…the company’s promotional themes and the Healthwise Choices© Program while also encouraging and incorporating creative ideas from…
Added 28 mins ago
MC
Global Tactical Planner
Methanex Corporation
Vancouver, BC
- Full-time
Opportunity to develop professionally and make a real impact with a global leader, working collaboratively with colleagues around the world and with direct line of communication with the…
Added 28 mins ago
RF
Sales Manager
Rosenberg Fans Canada Ltd.
Mississauga, ON
- Full-time
…performance-based bonuses, competitive matched retirement saving program, up to 20 days of vacation per year plus all Canadian and Ontario statuary holidays, generous Christmas and New Year…
Added 28 mins ago
IH
Medical Administrative Assistant | Medical Admin Support
Interior Health Authority
Penticton, BC
- Full-time
Provides local information/support to Physician Recruitment Service Partner and/or Recruitment Leader as requested.
Added 28 mins ago
RF
Assembly Technician
Rosenberg Fans Canada Ltd.
Mississauga, ON
- Full-time
…(depends on qualification), competitive matched retirement saving program, up to 10 days of vacation per year plus all Canadian and Ontario statuary holidays, generous Christmas and New…
Added 29 mins ago
IN
Human Resources Business Partner II
IKO North America
Toronto, ON · Mississauga, ON
- $75,000 to $85,000 CAD / year
- Full-time
IKO Industries Ltd. is a market leader in the manufacturing of roofing and building materials. IKO is a Canadian owned and operated business with production facilities worldwide and has…
Added 43 mins ago
RF
Draftsman/Quality Control & Inspection
Rosenberg Fans Canada Ltd.
Mississauga, ON
- Part-time
…performance-based bonuses, competitive matched retirement saving program, up to 20 days of vacation per year plus all Canadian and Ontario statuary holidays, generous Christmas and New Year…
Added 43 mins ago
SA
Financial Analyst
Southern Alberta Institute of Technology (SAIT)
Calgary, AB · Greater Calgary Metropolitan Area
- Full-time
Professional development opportunities through our Free Seat Program, tuition support, access to LinkedIn Learning and discounted Continuing Education & Professional Studies courses
Added 43 mins ago
MS
Direct Care Supervisor
Mission Services of London
London, ON
- Full-time
Provide leadership in program service delivery, including crisis intervention, assessment, service planning, ongoing participant support, and oversight of daily shelter programming while…
Added 43 mins ago
SS
Senior Director, Marketing & Corporate Communications
Summit Search Group
Toronto, ON
- $140,000 to $160,000 CAD / year
- Full-time
Our client is a leader in the commercial real estate and investment management space.
Added 43 mins ago
P
General Labourer
PERMA-PIPE
Camrose, AB
- Full-time
Comprehensive Benefits Package: Dental; Extended Healthcare; Vision; Life Insurance; Disability Insurance; Employee Assistance Program (EAP); RRSP Match
Added 44 mins ago
RB
Staff Data Scientist, AI Evaluations Platform
Royal Bank of Canada
Montreal, QC
- Full-time
…Data Scientist, AI Evaluations, you will be a senior technical leader in the data science function responsible for how RBC measures model and agent quality, safety, risk, and performance.…
Added 44 mins ago
U
HCP Partner Immunology /Ontario GTA
UCB
Toronto, ON
- $119,000 to $156,000 CAD / year

TTI, Inc.

Service Order Resolution Rep

Georgina, ON, Canada
Ontario Service Hub, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Posting language: English
Posted: Oct 9, 2026

Original job description

At TTI, people come for the opportunity and stay for the culture!

Job Description:

Service Order Resolution Rep

Techtronic Industries Inc. | Milwaukee®, RYOBI®, Hoover®

Full-Time | Permanent | Georgina, ON | Mon-Fri 7am - 3:30pm | CAN E2

About TTI Canada

Are you ready to lead the way in shaping an empowering work environment with a global leader in power tools, accessories and hand tools? At TTI, we are known for our innovative products, world-class brands, and an unrelenting commitment to operational excellence. With iconic brands like Milwaukee®, we’re not just about delivering outstanding performance but also about creating exceptional development for our people. If you’re passionate about building your career in a dynamic, fast-paced environment, we want to hear from you! At TTI, culture drives performance, and it’s at the heart of everything we do. We are fast, innovative, and constantly evolving but above all, we’re a team that celebrates success together. We reward creative thinking and encourage your self development. Join us in driving a culture that supports sustainability, growth, and leadership.

With our Milwaukee team, we seek passionate, driven individuals to elevate our brand. Our culture is built on respect, integrity, and social responsibility, with our people at the core of our success. Whether you’re starting out or bringing years of experience, we support your growth. Here, you’ll be empowered to take ownership, drive innovation, and make an impact. Milwaukee is more than a workplace, it’s where careers accelerate, and potential is unlocked.

What you Will Do

Partner with customer service team to resolve customer inquiries and concerns
Maintain turn time metrics of 24-36 hours for order resolution replies
Maintain daily performance tracking and record keeping of Order Entry
Draft and fulfill “No Charge” orders company wide
Assist team lead and other department SMEs
Provide support in other order management areas as needed
Assist with training as needed
Practice 5S and safety
Take appropriate corrective action for continuous quality improvement and customer satisfaction
Able to react to change effectively and handle other tasks as assigned, including working daily and weekend overtime as needed
Other duties as assigned.

Physical Demands

Repetitive motion
Must be able to lift up to 40 pounds

What you Will Bring

High School or GED diploma required
Proficient typing and ten key skills
Proficient in Microsoft Office
AX experience required
HJ experience preferred
Excellent communication skills, both verbal and written

Physical and Weightlifting Demands

The physical and weightlifting demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

What You Will Get:

At TTI Canada, we’re proud to offer a competitive and comprehensive rewards package that supports your health, financial well-being, and personal growth:

100% employer-paid health and dental coverage - for you and your family
Competitive hourly salary $28.29
Company-matched savings plan - we’ll match your contributions up to 6% of your earnings
$500 in flexible wellness credits - choose between a Health Care Spending Account (HCSA) or Personal Spending Account (PSA)
Generous paid time off, including vacation, personal days, and volunteer time
Access to virtual healthcare services - anytime, anywhere
Exclusive employee perks - including brand discounts & preferred pricing with external vendors
Education reimbursement program - supporting your continued learning and development

Visit our: Company Website, LinkedIn and Instagram today

Accommodations are available for applicants with disabilities throughout the recruitment process. If you require accommodations for interviews or other meetings, please advise when submitting your application.

Diversity, equity, and inclusion are at the core of our values at TTI. Because of our commitment to a multicultural and inclusive workplace, our people are our competitive advantage. We foster an inclusive environment where diversity is valued and where all employees feel safe to contribute their ideas, share their experiences, and represent their diverse backgrounds to innovate and solve complex problems as one team. We actively support and accommodate the diverse needs of our team, creating an empowering space where everyone can thrive.

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More about this job

Responsibilities

The Service Order Resolution Rep will partner with the customer service team to resolve inquiries and maintain order resolution metrics. They are also responsible for managing order entry, fulfilling no-charge orders, and supporting continuous quality improvement initiatives.

Requirements

Candidates must have a high school diploma or GED and proficiency in Microsoft Office, typing, and ten-key data entry. Experience with AX software is required, and the role involves physical tasks such as lifting up to 40 pounds.

Skills

Customer service
Order resolution
Order entry
Data entry
Microsoft Office
AX software
HJ software
Communication skills
Performance tracking
Record keeping
5S methodology
Quality improvement
Typing
Ten key skills

Benefits

Health insurance
Dental coverage
Company-matched savings plan
Wellness credits
Paid time off
Virtual healthcare services
Employee discounts
Education reimbursement

Visa sponsorship

Not detected in the job text

Keywords

Service Order Resolution
Customer Service
Order Management
Microsoft Office
AX
HJ
Data Entry
5S
Quality Improvement
Power Tools
Manufacturing
Logistics
Inventory
Performance Tracking
Continuous Improvement

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