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T
Data Excellence Manager
Takeda
Toronto, ON · CAN - Toronto Head Office
- Full-time
…and interoperability across the LOC. You will be a hands-on leader, the role helps translate data into scalable business value for…
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PA
Maintenance Operational Controller
PROVINCIAL AEROSPACE LTD
NL
- Full-time
If you enjoy working in a fast-paced environment, have a love for travel, enjoy meeting with people and take pride and ownership in what you do, then you’re the person we are looking for!
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PA
Aircraft Maintenance Engineers - Flight Line - Kitchener, ON
PROVINCIAL AEROSPACE LTD
Breslau, ON
- Full-time
If you enjoy working in a fast-paced environment, have a love for travel, enjoy meeting with people and take pride and ownership in what you do, then you’re the person we are looking for!
Added just now
AM
Mechanical Manufacturing Engineer
Avl manufacturing
Hamilton, ON
- $70,000 to $90,000 CAD / year
- Full-time
2. Minimum 3-5 years of Manufacturing Engineering and manufacturing experience in fabrication and working in the production environment.
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Accounting Specialist - Level 2
Transx Ltd
Rosser, MB
- Full-time
As a leader within TransX, the position is expected to align with the TransX Core Values for Teamwork, Safety, Innovation, Accountability, Integrity, and Respect.
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HACCP & CTPAT/PIP Specialist
Transx Ltd
Calgary, AB · Rosser, MB
- Full-time
…industry standards. This role includes conducting audits and working closely with terminals and operations to integrate safety protocols. As a leader in safety and supply chain security,…
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Forklift Operator
Transx Ltd
Calgary, AB
- Full-time
Our Mission is to become the industry leader of the driver experience. We consider the driver to be the front line of our company. We strive to be consistently surpassing driver…
Added 15 mins ago
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Director of Finance
SHIPSHEY
Mississauga, ON
- $98,968.67 to $118,320 CAD / year
- Full-time
Demonstrated experience in not-for-profit, healthcare, community services, government-funded, or broader public sector environment is preferred
Added 15 mins ago
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Cook (Full-time)
Vancouver Society of Children s Centres
Vancouver, BC
- Up to $25.31 CAD / hour
- Full-time
Operating 16 state-of-the-art centres in Vancouver, VSOCC is a leader in the childcare sector. We are GROWING and we invite you to join our team! In addition to an innovative team…
Added 15 mins ago
EI
Driver (Part-Time)
EBlock Inc.
Goffs, NS
- $17 to $19.5 CAD / hour
- Part-time
Line up and park vehicles as directed by a supervisor or team leader, move vehicles as necessary, and jump-start and locate “lost” vehicles
Added 15 mins ago
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Director, Investigations
Ombudsman For Banking Services and Investments
Toronto, ON
- Full-time
As a senior investigation team leader, the Director, Investigations has a range of responsibilities, including:
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WG
Branch Manager
WGI Group
ON
- $90,000 to $125,000 CAD / year
- Full-time
…make a meaningful impact on the success of the facility while working with a Canadian organization with a strong presence in the infrastructure and manufacturing…
Added 15 mins ago
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Document Control Manager
FCC Canada
Toronto, ON
- Full-time
Experience working in a fast paced and startup project environment with demonstrated capability of working under tight timelines.
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Controller
WGI Group
Winnipeg, MB
- Full-time
Reporting to the Director of Finance, the Controller is a hands-on leader who combines strong technical accounting knowledge with sound business judgment. You'll have the opportunity to…
Added 15 mins ago
YO
Child Care Cook/Early Years Educator - Full Time
YMCA of Three Rivers
Kitchener, ON
- Full-time
You will be a leader in a vibrant child care community supporting the growth and development of children 0-12 years of age by purchasing, preparing and serving nutritional, well balanced…
Added 15 mins ago
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Seismic Imaging Analyst
Viridien
Calgary, AB · CAN-Calgary
- Full-time
Start your career with a recognized leader in geoscience technology and solutions! As a member of Viridien’s Subsurface Imaging team, you will receive comprehensive training to apply…
Added 15 mins ago
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BD & Marketing Manager - Disputes
DLA Piper Canada LLP
Vancouver, BC · Toronto, ON
- $140,000 to $165,000 CAD / year
…This position reports to Global BD & Marketing Sr Director. Working closely with the Practice Group Leader, subgroup leaders, and team members across the firm, this individual helps drive…
Added 15 mins ago
DD
Residential Care Worker | Casual - #2219
Developmental Disabilities Association
Vancouver, BC
- $28.46 to $31.57 CAD / hour
…The Developmental Disabilities Association (DDA) has been a leader for advocacy and inclusion in BC for families with special needs since 1952, and now we need you. Casual Residential Care…
Added 15 mins ago
DD
#2224 - Residential Care Worker | Temporary Part Time
Developmental Disabilities Association
Vancouver, BC
- $28.46 to $31.57 CAD / hour
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The Developmental Disabilities Association (DDA) has been a leader for advocacy and inclusion in BC for families with special needs since 1952, and now we need you. We have an opening in…
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#2240 - Residential Care Worker | Permanent Full Time
Developmental Disabilities Association
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- $28.46 to $31.57 CAD / hour
The Developmental Disabilities Association (DDA) has been a leader for advocacy and inclusion in BC for families with special needs since 1952, and now we need you. We have an opening in…
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#2244 - Residential Care Worker | Permanent Part Time
Developmental Disabilities Association
Richmond, BC
- $28.46 to $31.57 CAD / hour
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Drywall Technician, Empire Envelope
Qualico Developments Canada Ltd.
Edmonton, AB
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A professional and collaborative work environment.
Added 15 mins ago
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Senior Interior Designer
BGIS
Toronto, ON
- Full-time
…with consideration to factors such as cost, budget, timelines, environment, structural impact and limitations. Design work must meet client specifications and must be delivered within…
Added 15 mins ago
WG
Mill Operations Supervisor
Wesdome Gold Mines Ltd
Wawa, ON
- $111,350 to $144,100 CAD / year
- Full-time
You are an experienced mineral processing professional and a confident leader who takes pride in creating a safe, productive, and collaborative work environment. You bring strong knowledge…
Added 30 mins ago
AS
Floor Layer
ATCO Structures
Kamloops, BC
- Full-time
Maintain tools and equipment in safe working condition.

TTI, Inc.

Service Order Resolution Rep

Georgina, ON, Canada
Ontario Service Hub, Canada

Full-time

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Job details

Job type: Full-time
Posting language: English
Posted: Oct 9, 2026

Original job description

At TTI, people come for the opportunity and stay for the culture!

Job Description:

Service Order Resolution Rep

Techtronic Industries Inc. | Milwaukee®, RYOBI®, Hoover®

Full-Time | Permanent | Georgina, ON | Mon-Fri 7am - 3:30pm | CAN E2

About TTI Canada

Are you ready to lead the way in shaping an empowering work environment with a global leader in power tools, accessories and hand tools? At TTI, we are known for our innovative products, world-class brands, and an unrelenting commitment to operational excellence. With iconic brands like Milwaukee®, we’re not just about delivering outstanding performance but also about creating exceptional development for our people. If you’re passionate about building your career in a dynamic, fast-paced environment, we want to hear from you! At TTI, culture drives performance, and it’s at the heart of everything we do. We are fast, innovative, and constantly evolving but above all, we’re a team that celebrates success together. We reward creative thinking and encourage your self development. Join us in driving a culture that supports sustainability, growth, and leadership.

With our Milwaukee team, we seek passionate, driven individuals to elevate our brand. Our culture is built on respect, integrity, and social responsibility, with our people at the core of our success. Whether you’re starting out or bringing years of experience, we support your growth. Here, you’ll be empowered to take ownership, drive innovation, and make an impact. Milwaukee is more than a workplace, it’s where careers accelerate, and potential is unlocked.

What you Will Do

Partner with customer service team to resolve customer inquiries and concerns
Maintain turn time metrics of 24-36 hours for order resolution replies
Maintain daily performance tracking and record keeping of Order Entry
Draft and fulfill “No Charge” orders company wide
Assist team lead and other department SMEs
Provide support in other order management areas as needed
Assist with training as needed
Practice 5S and safety
Take appropriate corrective action for continuous quality improvement and customer satisfaction
Able to react to change effectively and handle other tasks as assigned, including working daily and weekend overtime as needed
Other duties as assigned.

Physical Demands

Repetitive motion
Must be able to lift up to 40 pounds

What you Will Bring

High School or GED diploma required
Proficient typing and ten key skills
Proficient in Microsoft Office
AX experience required
HJ experience preferred
Excellent communication skills, both verbal and written

Physical and Weightlifting Demands

The physical and weightlifting demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

What You Will Get:

At TTI Canada, we’re proud to offer a competitive and comprehensive rewards package that supports your health, financial well-being, and personal growth:

100% employer-paid health and dental coverage - for you and your family
Competitive hourly salary $28.29
Company-matched savings plan - we’ll match your contributions up to 6% of your earnings
$500 in flexible wellness credits - choose between a Health Care Spending Account (HCSA) or Personal Spending Account (PSA)
Generous paid time off, including vacation, personal days, and volunteer time
Access to virtual healthcare services - anytime, anywhere
Exclusive employee perks - including brand discounts & preferred pricing with external vendors
Education reimbursement program - supporting your continued learning and development

Visit our: Company Website, LinkedIn and Instagram today

Accommodations are available for applicants with disabilities throughout the recruitment process. If you require accommodations for interviews or other meetings, please advise when submitting your application.

Diversity, equity, and inclusion are at the core of our values at TTI. Because of our commitment to a multicultural and inclusive workplace, our people are our competitive advantage. We foster an inclusive environment where diversity is valued and where all employees feel safe to contribute their ideas, share their experiences, and represent their diverse backgrounds to innovate and solve complex problems as one team. We actively support and accommodate the diverse needs of our team, creating an empowering space where everyone can thrive.

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More about this job

Responsibilities

The Service Order Resolution Rep will partner with the customer service team to resolve inquiries and maintain order resolution metrics. They are also responsible for managing order entry, fulfilling no-charge orders, and supporting continuous quality improvement initiatives.

Requirements

Candidates must have a high school diploma or GED and proficiency in Microsoft Office, typing, and ten-key data entry. Experience with AX software is required, and the role involves physical tasks such as lifting up to 40 pounds.

Skills

Customer service
Order resolution
Order entry
Data entry
Microsoft Office
AX software
HJ software
Communication skills
Performance tracking
Record keeping
5S methodology
Quality improvement
Typing
Ten key skills

Benefits

Health insurance
Dental coverage
Company-matched savings plan
Wellness credits
Paid time off
Virtual healthcare services
Employee discounts
Education reimbursement

Visa sponsorship

Not detected in the job text

Keywords

Service Order Resolution
Customer Service
Order Management
Microsoft Office
AX
HJ
Data Entry
5S
Quality Improvement
Power Tools
Manufacturing
Logistics
Inventory
Performance Tracking
Continuous Improvement

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