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Added 4 mins ago
K
Senior Publishing Product Manager
Kabam
Vancouver, BC
- Full-time
Working closely with the Principal Product Manager, you will help shape the strategic direction of projects, from opportunity assessment and product positioning through go-to-market…
Added 4 mins ago
JI
Human Resources Director
J.D. Irving, Limited
Saint John, NB
- Full-time
Partner with the Divisional Director of Human Resources, the General Manager, and other business and HR leaders to develop and execute HR strategies, programs, and processes aligned with…
Added 13 mins ago
PB
Senior Specialist, Continuous Improvement
Pacific Blue Cross
Burnaby, BC
- Full-time
Under the general supervision of the Manager, Continuous Improvement (People & Operations), the Senior Specialist, Continuous Improvement serves as the enterprise expert for continuous…
Added 13 mins ago
PB
Senior Manager, Product Management
Pacific Blue Cross
Burnaby, BC
- Full-time
If you've held roles such as Senior Product Manager, Innovation Manager, Partnerships Manager, Strategic Partnerships Lead, Digital Health Product Manager, Product Innovation Lead,…
Added 13 mins ago
PB
Senior Manager, Product Management
Pacific Blue Cross
Burnaby, BC
- Full-time
We're looking for an experienced Senior Manager, Product Management (Insurance Products) to lead the strategy, performance, and evolution of our individual and group insurance product…
Added 14 mins ago
BM
Retail Team Lead / Area Supervisor
Brand Momentum
Toronto, ON · North York, ON
- $60,000 CAD / year
- Full-time
…and regional operations, partnering closely with the Field Manager to deliver consistent…
Added 14 mins ago
RB
Controller
Red Bull
Chilliwack, BC
- Full-time
The Plant Controller serves as the financial leader and strategic business partner for the Chilliwack Premix Plant. This role is responsible for leading all aspects of finance, controlling,…
Added 19 mins ago
QP
General Manager
QuadReal Property Group
North Vancouver, BC
- Full-time
The General Manager will report to the Vice President, Retail Operations and is responsible for the overall performance of Capilano Mall and Northwoods Village including financial,…
Added 19 mins ago
CO
Marketing Manager
CPA Ontario
Canada
- Full-time
We are seeking a highly skilled and experienced Marketing Manager to join our Brand & Marketing team, reporting into the Vice President of Marketing, and responsible for acquisition…
Added 33 mins ago
Lead Hub Operations Excellence Engineering
Purolator
Toronto, ON · Etobicoke, ON
Reporting to the Operations Excellence Manager and based out of the National Hub Ontario, the Lead Hub Operations Excellence Engineer is resposible for driving network strategy, facility…
Added 43 mins ago
NH
Clinical Dietitian - Allied Health (Casual)
Northumberland Hills Hospital
Cobourg, ON
- Full-time
Develop nutrition education materials and contribute to other quality initiatives including program and departmental strategic planning
Added 43 mins ago
CO
Lead Internal Auditor
City of Brampton
Brampton, ON
- Temporary
Reporting to the Manager, Internal Audit, (or to the Director, Internal Audit on solo projects) this position plans, performs internal audit assurance and advisory engagements of moderate…
Added 43 mins ago
HS
Strategic Account Manager, Multisite
Henry Schein Canada
Niagara-on-the-Lake, ON
- Full-time
Are you a strategic, commercially minded sales professional who knows how to turn strong customer relationships into long-term partnerships? Henry Schein Canada is looking for a Strategic…
Added 43 mins ago
A
Chief of Staff
Aimhire
Toronto, ON
- Full-time
…is an exciting opportunity to take ownership of high-impact strategic initiatives, improve business performance, and help shape the company’s growth…
Added 43 mins ago
SR
Senior Manager, Global Risk & Advisory Services
Swim Recruiting
Vancouver, BC
- $145,000 to $190,300 CAD / year
- Contract
Support Directors/VP with implementation of strategic RAS initiatives (and/or lead key programs)
Added 1 hour ago
C
Legal Operations Manager
Caseware
Toronto, ON
- $100,000 to $120,000 CAD / year
- Full-time
Caseware is looking for a Legal Operations Manager to help scale our in-house legal function.
Added 1 hour ago
CG
Lead Talent Acquisition & HR Business Partner
ConeTec Group
Calgary, Alberta
- Full-time
…HR leadership team, the role will help to shape and deliver strategic business and people priorities in a growing…
Added 1 hour ago
GO
Manager, Community Economic Development
Government of Nunavut
Kugluktuk, NU
- Full-time
Reporting to the Director, Community Operations, the Manager, Community Economic Development is accountable for delivering effective, efficient, fair and consistent regional program…
Added 1 hour ago
L
Analyst II, Financial Planning and Analysis
Liberty
Fredericton, NB
- Full-time
With support from Manager, develops complex and comprehensive business cases in support of strategic / operational initiatives together with overall design reviews to enable performance…
Added 1 hour ago
T
Director of Construction
Troika
Kelowna, BC
- Full-time
…The role also partners closely with the Business Development Manager to evaluate opportunities, support client relationships, and advance Troika Construction’s strategic growth…
Added 1 hour ago
LM
DIRECTOR OF INFORMATION TECHNOLOGY
Lacroix Médecine Privée
Quebec, QC
- Full-time
…2009 and currently employs nearly 350 people. As part of its strategic plan, the Group aims to accelerate its national and international…
Added 1 hour ago
Philanthropy & Fund Development Manager
UFA Co-operative Ltd.
Calgary, AB
Reporting to the Sr. Manager, Community Impact, the Philanthropy & Fund Development Manager is responsible for developing and implementing fundraising and philanthropic strategies that…
Added 1 hour ago
T
Sr. Business Systems Analyst
TD
Toronto, ON
- Full-time
Lead technology requirements management for high risk, strategic initiatives
Added 1 hour ago
B
Senior Manager, Chief Operating Office, Strategic Transformations
BMO
Toronto, ON
- Full-time
The Senior Manager, Risk Strategic Initiatives, is a key member of the ERPM COO Strategic Transformations team and is primarily responsible for the management of ERPM's Technology…
Added 1 hour ago
PN
Manager, Marketing
Pacific National Exhibition
Vancouver, BC
- Full-time
Manager, Marketing is a leadership position that reports to the Director, Marketing and has direct accountability in managing, tracking, and adapting all marketing campaigns to deliver…

Tumi

Associate Manager PT Under 20 hours

Edmonton, AB, Canada

Part-time

Apply About employer

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Job details

Job type: Part-time
Posting language: English
Posted: Oct 16, 2026

Original job description

Associate Benefits:

Work-life balance

Training

Employee Discount

This position may be eligible to participate in a company incentive program

Your role at Tumi:

As part of our Retail team, the Associate Manager is responsible for creating a client experience that accurately reflects the ethos of our brand while building and maintaining strong client relationships and driving sales through outstanding service.

The ideal candidate is committed to client service, demonstrating a strong understanding of, if not passion for, the luxury, travel, fashion, and lifestyle markets.

The TUMI retail environment encourages an entrepreneurial spirit, offering growth opportunities over time as we work together to increase sales, KPI’s, build client awareness, provide world-class service, and grow the brand.

Key Responsibilities:

Performance to Goals:

Meet and exceed individual and store baseline goals for personal sales and KPI metrics inclusive of conversion, DPT, UPT and Client Data Capture.

Leadership and Initiative:

Display a good sense of initiative, able to plan and prioritize, display strategic thinking, and champion change in an effective manner.

Take pride in work and strive for excellence.

Take responsibility for performance and complete all assigned tasks and meet deadlines.

People Development:

Training and Developing: Help teach others training content through consistent roleplay and coaching. Demonstrate an openness to new ideas and concepts while quickly learning and applying to the job. Monitor and assist the Store Manager with the training and development for store associates. Complete quarterly goalsetting for personal development.

Coaching and Feedback: Clearly articulate strengths, goals and opportunities. Show critical thinking capabilities and is solution oriented. Utilize company tools to create a 360-degree coaching culture. Openness to feedback from supervisors, peers and team.

Communication and Relationship Building:

Exercise strong written and verbal skills.

Adapt communication skills upwards, laterally and to their team.

Demonstrate ethical conduct when completing job duties.

Promote the organization’s business goals and adapt flexibly to change.

Ability to remain calm and deescalate situations.

Collaborate effectively with team.

Compliance:

Manage personal timecards to ensure payroll accuracy.

Maintain Tumi University Training.

Adhere to all company policies and procedures.

Visual Merchandising/Client Experience:

Ensure the store follows the visual guidelines and directives.

Enforce excellent client services through the emphasis of utilizing client books, thank you cards and executing event strategies.

Ensure a consistent superior client experience.

Qualifications

Qualifications:

Understand the TUMI brand and have true passion for the lifestyle, clients, and product assortment.

Value a collaborative environment and have an openness to feedback.

The retail team stands, moves around the store, lifts, pushes boxes that weigh 30 pounds, and uses a ladder to complete job duties.

Have strong sales and client experience, preferably in the luxury market.

Can demonstrate proven success in meeting sales goals and achieving KPI’s.

Flexible availability to work nights, weekends, mornings, and holidays as needed.

Have a strong sense of integrity and an ability to lead by example.

Have strong time management skills.

Who we are:

Since 1975, TUMI has been creating world-class business, travel and performance luxury essentials, designed to upgrade, uncomplicate, and beautify all aspects of life on the move. Blending flawless functionality with a spirit of ingenuity, we’re committed to empowering journeys as a lifelong partner to movers and makers in pursuit of their passions. The brand is sold globally in over 75 countries with approximately 2,000 points of sale.

Why you'll love working here:

At TUMI, you’ll find a dynamic working environment, joining a community where each team member is empowered with an entrepreneurial spirit. Associates are respected as a vital part of the organization and recognized for their contributions. We believe in a workplace that gives every individual the opportunity to make an impact, and our ongoing commitment is to provide all the tools you need to succeed - guidance towards individual career growth, professional training and development initiatives, and a motivating, exciting environment - along with competitive salaries and comprehensive benefits programs.

What we value:

INNOVATIVE BY NATURE. SUSTAINABLE BY CHOICE. TUMI protects the things that matter most, the things you own and the planet you travel to see. Our planet is an astonishing place and we believe it’s our responsibility to preserve it for travelers of the future. By putting excellence and quality first, we ensure that every TUMI product has lifelong purpose, supported by our rigorous testing standards, exploration of recycled materials, and global repair network.
PARTNERS WE BELIEVE IN. Staying true to our values by helping take care of the most vulnerable among us aligns with our mission and is a core element of what we do. We focus on three main areas: promoting wellbeing; empowering vulnerable communities; and protecting the earth’s beautiful places. Each year we extend our philanthropic efforts to partners that help better the world. From supporting St. Jude Children’s Research Hospital fight to cure childhood cancer to Waves for Water who provides clean water to communities in need, we proudly stand by the profound changes they enact.
CULTURE & INCLUSION. As an organization, we are committed to a diverse and vibrant culture, welcoming people from all walks of life. Our long-standing commitment to culture and inclusion empowers each of us to bring our authentic selves and unique differences to work every day.

The actual rate of pay offered depends on various factors, including qualifications for the position and relevant experience; as well as other legitimate, non-discriminatory business factors specific to the position or location.

Tumi is an equal opportunity employer and is committed to promoting and maintaining a work environment in which all applicants, associates, customers, and other individuals are treated with dignity and respect free from unlawful harassment, discrimination, or retaliation.

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More about this job

Responsibilities

The Associate Manager is responsible for driving sales and KPI metrics while creating a superior client experience that reflects the brand ethos. They also provide leadership by coaching team members, managing store operations, and ensuring visual merchandising standards are met.

Requirements

Candidates should have strong sales and client experience, preferably within the luxury market, and a passion for the TUMI brand. The role requires flexible availability for nights, weekends, and holidays, as well as the physical ability to lift up to 30 pounds.

Skills

Sales
Client experience
Leadership
Coaching
Visual merchandising
Time management
Communication
Strategic thinking
KPI management
Customer service
Conflict resolution
Retail operations
Team collaboration
Performance management
Problem solving

Benefits

Work-life balance
Training
Employee discount
Company incentive program

Visa sponsorship

Not detected in the job text

Keywords

Retail
Luxury goods
Sales goals
KPIs
Clienteling
Visual merchandising
Coaching
Leadership
Customer service
Inventory management
Time management
Team development
Brand awareness
Fashion
Travel
Lifestyle
Entrepreneurial spirit
Performance tracking
Communication skills
Conflict de-escalation

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