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Added 8 mins ago
OT
Partenaire d’Affaires en Ressources Humaines / Human Resources Business Partner
OPAL-RT TECHNOLOGIES India Pvt. Ltd.
Montreal, QC
- Other
Added 23 mins ago
GL
Senior Manager, Customer Service Operations
goeasy Ltd.
Mississauga, ON
- Full-time
The Senior Manager, Customer Service Operations is responsible for leading the frontline service organization while helping shape how Customer Service evolves as goeasy grows. This role…
Added 23 mins ago
GL
Director, Operational Experience & Process Design
goeasy Ltd.
Mississauga, ON
- Full-time
…scale. This is a build role. You will help shape how process management works at goeasy, influence how we run the business, and create lasting impact across a growing Operations…
Added 23 mins ago
S
Regional Delivery Manager
Skip
Toronto, ON
- Full-time
The Regional Delivery Manager is accountable for achieving network KPI & budget targets for the regions they are responsible for. You will be expected to investigate the root cause of…
Added 53 mins ago
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Nurse, Clinical Informatics Specialist
Sanya’k̓ula
Vancouver, BC
- Full-time
Leads in the development of organizational and/or departmental clinical change management policies and procedures as they relate to the electronic health record and clinical practice…
Added 53 mins ago
AI
Compliance and Quality Assurance Manager
Advatix, Inc.
Remote, Canada
- Full-time
- Remote
This position can be based in Detroit, Maple Grove, South Bend, Chicago or within driving distance (50 miles) of one of our locations listed
Added 1 hour ago
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Senior Process Engineer (Minerals & Metals)
Wood
Vancouver, BC
- Full-time
Work and communicate with project management team and Process Manager to determine the technical approach for process engineering work at the proposal and study design stages
Added 1 hour ago
CI
Bilingual French/English Learning & Development Specialist (Contract)
CoreFactor Inc.
ON · Montreal North South, Ontario
- Contract
This position is hybrid and will require the successful consultant to be onsite four (4) days per week in the Montreal region · Must have strong internal consulting, change management, and indirect influencing skills
Added 1 hour ago
AI
Project Manager
Allmar Inc.
Red Deer, AB
- $80,000 to $90,000 CAD / year
- Full-time
Coordinate with accounting to ensure prompt billings and ensure accuracy with contract and change orders issued; assist in collections by communicating with general contractors and…
Added 1 hour ago
C
Bilingual French/English Learning & Development Specialist (Contract)
CoreFactor
Montreal, QC · Greater Montreal Metropolitan Area
- Contract
This position is hybrid and will require the successful consultant to be onsite four (4) days per week in the Montreal region · Must have strong internal consulting, change management, and indirect influencing skills
Added 1 hour ago
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Senior Transportation Engineer
Englobe
Dartmouth, NS
- Full-time
…hydroelectricity, transportation, materials, buildings and climate change markets. Boldness, innovation and collaboration are an integral part of our daily…
Added 1 hour ago
CC
Manager of Pharmacy
Cornwall Community Hospital
Cornwall, ON
- Full-time
Day Shift Monday through Friday - Schedule subject to change
Added 2 hours ago
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Assistant Manager, Digital Merchandising Experience (12-Month Contract)
sephora.com
Toronto, ON
- Full-time
Ready for a career glow-up? As Assistant Manager, Digital Merchandising Experience, you’ll help execute the online category, brand, and product strategies that move our business forward.…
Added 2 hours ago
E
Manager of Insights and AI
Equinix
Toronto, ON
- Full-time
The Manager of Insights and AI will help Equinix’s Global Communications team better understand its impact, apply AI to everyday work, and operate more effectively.
Added 2 hours ago
A
Operations Manager
AtkinsRéalis
Vancouver, BC
- Full-time
As an Operations Manager based in Vancouver, BC, you will play a key leadership role in overseeing service delivery and operational performance across British Columbia and Yukon. Reporting…
Added 3 hours ago
T
Associate Manager PT Under 20 hours - Sherway Gardens
Tumi
Toronto, ON · Etobicoke, ON
- Part-time
As part of our Retail team, the Associate Manager is responsible for creating a client experience that accurately reflects the ethos of our brand while building and maintaining strong…
Added 3 hours ago
S
DCN Project Cost and Risk Manager
SLB
Calgary, AB
- Full-time
SLB is seeking an experienced Project Cost and Risk Manager to support the successful delivery of hyperscale data center projects. This role is responsible for leading project cost control…
Added 3 hours ago
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Animal Shelter Attendant
City of Greater Sudbury
Sudbury, ON · Greater Sudbury, ON
- Internship
A criminal record check is required for this position and will be requested by the Hiring Manager should you be the candidate of choice. Please do not submit your criminal record check with…
Added 3 hours ago
LH
Facilitator
Lifemark Health Group
Fort McMurray, AB
- Full-time
Teamwork and interpersonal skills with the ability to change tasks quickly and seamlessly
Added 3 hours ago
LS
Operations Manager - Permanent - 19660
LRO Staffing
Calgary, AB
- Full-time
Manage key subcontractor and supplier relationships, including performance, change management and claims
Added 3 hours ago
NS
Health Promoter (Program Officer Admin C) - Health Promotion & Prev - Mental Health & Addictions
Nova Scotia Health Authority
Kentville, NS
- Full-time
…Wellness Supports Portfolio, and reporting to the Provincial Manager - Health Promotion, the Health Promoter is responsible for the development, implementation and evaluation of health…
Added 3 hours ago
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2600003008 - Facilitator/Coordinator Paramedic Progm
Lakeridge Health
Centre Wellington, ON
- Internship
Must have a satisfactory performance record;
Added 3 hours ago
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Manager, People & Culture Business Partner - Canada
Greystar
Toronto, ON
- $110,000 to $120,000 CAD / year
- Full-time
Greystar is a leading, fully integrated global real estate platform offering expertise in property management, investment management, development, and construction services in…
Added 3 hours ago
HP
Project Manager
HighView Partners
Calgary, AB
- $89,000 to $123,000 CAD / year
- Full-time
The position is based in Calgary, Alberta, with a flexible hybrid arrangement requiring a minimum of three days per week in the office
Added 3 hours ago
FS
Senior Project Manager
Focus Systems Inc.
Regina, SK
- Contract
…governance, including executive steering committees, decision management, change control, readiness reporting, and the ability to drive decisions and accountability without direct…

Tumi

Associate Manager PT Under 20 hours - Sherway Gardens

Toronto, ON, Canada
Etobicoke, ON, Canada

Part-time

Apply on ekkf.fa.em2.oraclecloud.com About employer

Applications open in a new tab.

Job details

Job type: Part-time
Posting language: English
Posted: Nov 11, 2026

Original job description

Associate Benefits:

Work-life balance

Training

Employee Discount

This position may be eligible to participate in a company incentive program

Your role at Tumi:

As part of our Retail team, the Associate Manager is responsible for creating a client experience that accurately reflects the ethos of our brand while building and maintaining strong client relationships and driving sales through outstanding service.

The ideal candidate is committed to client service, demonstrating a strong understanding of, if not passion for, the luxury, travel, fashion, and lifestyle markets.

The TUMI retail environment encourages an entrepreneurial spirit, offering growth opportunities over time as we work together to increase sales, KPI’s, build client awareness, provide world-class service, and grow the brand.

Key Responsibilities:

Performance to Goals:

Meet and exceed individual and store baseline goals for personal sales and KPI metrics inclusive of conversion, DPT, UPT and Client Data Capture.

Leadership and Initiative:

Display a good sense of initiative, able to plan and prioritize, display strategic thinking, and champion change in an effective manner.

Take pride in work and strive for excellence.

Take responsibility for performance and complete all assigned tasks and meet deadlines.

People Development:

Training and Developing: Help teach others training content through consistent roleplay and coaching. Demonstrate an openness to new ideas and concepts while quickly learning and applying to the job. Monitor and assist the Store Manager with the training and development for store associates. Complete quarterly goalsetting for personal development.

Coaching and Feedback: Clearly articulate strengths, goals and opportunities. Show critical thinking capabilities and is solution oriented. Utilize company tools to create a 360-degree coaching culture. Openness to feedback from supervisors, peers and team.

Communication and Relationship Building:

Exercise strong written and verbal skills.

Adapt communication skills upwards, laterally and to their team.

Demonstrate ethical conduct when completing job duties.

Promote the organization’s business goals and adapt flexibly to change.

Ability to remain calm and deescalate situations.

Collaborate effectively with team.

Compliance:

Manage personal timecards to ensure payroll accuracy.

Maintain Tumi University Training.

Adhere to all company policies and procedures.

Visual Merchandising/Client Experience:

Ensure the store follows the visual guidelines and directives.

Enforce excellent client services through the emphasis of utilizing client books, thank you cards and executing event strategies.

Ensure a consistent superior client experience.

Qualifications

Qualifications:

Understand the TUMI brand and have true passion for the lifestyle, clients, and product assortment.

Value a collaborative environment and have an openness to feedback.

The retail team stands, moves around the store, lifts, pushes boxes that weigh 30 pounds, and uses a ladder to complete job duties.

Have strong sales and client experience, preferably in the luxury market.

Can demonstrate proven success in meeting sales goals and achieving KPI’s.

Flexible availability to work nights, weekends, mornings, and holidays as needed.

Have a strong sense of integrity and an ability to lead by example.

Have strong time management skills.

Who we are:

Since 1975, TUMI has been creating world-class business, travel and performance luxury essentials, designed to upgrade, uncomplicate, and beautify all aspects of life on the move. Blending flawless functionality with a spirit of ingenuity, we’re committed to empowering journeys as a lifelong partner to movers and makers in pursuit of their passions. The brand is sold globally in over 75 countries with approximately 2,000 points of sale.

Why you'll love working here:

At TUMI, you’ll find a dynamic working environment, joining a community where each team member is empowered with an entrepreneurial spirit. Associates are respected as a vital part of the organization and recognized for their contributions. We believe in a workplace that gives every individual the opportunity to make an impact, and our ongoing commitment is to provide all the tools you need to succeed - guidance towards individual career growth, professional training and development initiatives, and a motivating, exciting environment - along with competitive salaries and comprehensive benefits programs.

What we value:

INNOVATIVE BY NATURE. SUSTAINABLE BY CHOICE. TUMI protects the things that matter most, the things you own and the planet you travel to see. Our planet is an astonishing place and we believe it’s our responsibility to preserve it for travelers of the future. By putting excellence and quality first, we ensure that every TUMI product has lifelong purpose, supported by our rigorous testing standards, exploration of recycled materials, and global repair network.
PARTNERS WE BELIEVE IN. Staying true to our values by helping take care of the most vulnerable among us aligns with our mission and is a core element of what we do. We focus on three main areas: promoting wellbeing; empowering vulnerable communities; and protecting the earth’s beautiful places. Each year we extend our philanthropic efforts to partners that help better the world. From supporting St. Jude Children’s Research Hospital fight to cure childhood cancer to Waves for Water who provides clean water to communities in need, we proudly stand by the profound changes they enact.
CULTURE & INCLUSION. As an organization, we are committed to a diverse and vibrant culture, welcoming people from all walks of life. Our long-standing commitment to culture and inclusion empowers each of us to bring our authentic selves and unique differences to work every day.

The actual rate of pay offered depends on various factors, including qualifications for the position and relevant experience; as well as other legitimate, non-discriminatory business factors specific to the position or location.

Tumi is an equal opportunity employer and is committed to promoting and maintaining a work environment in which all applicants, associates, customers, and other individuals are treated with dignity and respect free from unlawful harassment, discrimination, or retaliation.

Apply on ekkf.fa.em2.oraclecloud.com About employer

More about this job

Responsibilities

The Associate Manager is responsible for driving sales and KPI metrics while creating a superior client experience that reflects the brand ethos. They also assist the Store Manager with training, coaching, and ensuring store compliance with visual merchandising guidelines.

Requirements

Candidates should have strong sales and client experience, preferably in the luxury market, and a passion for the TUMI brand. The role requires flexible availability for nights, weekends, and holidays, as well as the ability to perform physical tasks like lifting boxes.

Skills

Sales
Client experience
Leadership
Coaching
Visual merchandising
KPI management
Time management
Communication
Strategic thinking
Conflict resolution
Retail operations
Customer service
Team collaboration
Data capture
Training

Benefits

Work-life balance
Training
Employee discount
Company incentive program

Visa sponsorship

Not detected in the job text

Keywords

Retail
Luxury
Sales
KPI
Clienteling
Visual Merchandising
Coaching
Leadership
Customer Service
Inventory Management
Time Management
Performance Management
Fashion
Travel
Lifestyle
Entrepreneurial Spirit
Team Development
Communication Skills
Conflict De-escalation
Payroll Accuracy

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Work requirements

Jobs in Canada