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Added 11 mins ago
T
Associate Manager PT Under 20 hours - Sherway Gardens
Tumi
Toronto, ON · Etobicoke, ON
- Part-time
As part of our Retail team, the Associate Manager is responsible for creating a client experience that accurately reflects the ethos of our brand while building and maintaining strong…
Added 26 mins ago
ZA
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Experienced Lease Manager - Martin Grove Volkswagen (26270)
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- Full-time
Experienced Lease Manager Career And Employment Opportunity Awaits You.
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NS
Environmental Services Worker - Environmental Services
Nova Scotia Health Authority
Bridgewater, NS
- Internship
Reporting to the Assistant Manager - Facility Support Services, the Environmental Service Worker maintains a clean, safe, and functional environment for patients, families, staff and…
Added 26 mins ago
NS
Registered Pharmacy Technician - Pharmacy Services
Nova Scotia Health Authority
Halifax, NS
- Full-time
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Registered Pharmacy Technician - Drug Access Navigator
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Added 41 mins ago
SH
M.R.T. - Nuclear Medicine (Talent Pool)
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Toronto, ON · Scarborough, ON
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Added 41 mins ago
DU
Accounts Payable Clerk
Dalhousie University
Halifax, NS
- Full-time
Dalhousie University is Atlantic Canada’s leading research-intensive university and a driver of the region’s intellectual, social and economic development. Located in the heart of Halifax,…
Added 41 mins ago
AE
Category Manager, Indirect Procurement
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- Full-time
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Added 41 mins ago
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Registered Nurse Patient Learning
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Added 56 mins ago
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TECHNICIAN, LUBE & MAINTENANCE
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Winnipeg, MB · Greater Winnipeg Metropolitan Area
- Full-time
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Coordinator, CT/MRI – Victoria Hospital
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- Full-time
You demonstrate a commitment to the organizational vision, mission, values and service excellence
Added 1 hour ago
A
Category Manager, Indirect Procurement
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North Vancouver, BC
- Full-time
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Added 1 hour ago
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Library Services Supervisor
Dalhousie University
Halifax, NS
- Full-time
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Added 1 hour ago
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Assistant Professor of Teaching - Physics and Astronomy
The University of British Columbia
Vancouver, BC
- Full-time
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Added 1 hour ago
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AUTOMOTIVE SALES CONSULTANT
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Winnipeg, MB · Greater Winnipeg Metropolitan Area
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Self-motivation and a passion for customer service
Added 1 hour ago
Assistant Manager II
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Niagara-on-the-Lake, ON
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Added 1 hour ago
Field Area Manager - Eastern Canada Service Operations
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Project Manager
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Added 2 hours ago
UO
Case Manager, Student Academic Support
University of British Columbia
Vancouver, BC · UBCV | Thea Koerner House (THEA)
- $7,727.33 to $11,112 CAD / month
- Full-time
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Added 2 hours ago
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Administrative Office Assistant (2026-10267)
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Mississauga, ON
- Full-time
Our Receptionists are the heart of our community – they are our guest experience ambassadors! Welcoming guests into our community with a smile, and setting the tone for their experience,…
Added 2 hours ago
FR
Condominium Manager
FirstService Residential Canada
Vaughan, ON
- Full-time
The Property Manager will perform functions ensure properties are maintained and operated in accordance with company objectives and facilitate solutions to problems between communities and…
Added 2 hours ago
FR
Condominium Manager
FirstService Residential Canada
Toronto, ON
- Full-time
The Property Manager will perform functions ensure properties are maintained and operated in accordance with company objectives and facilitate solutions to problems between communities and…

Tumi

Associate Manager PT Under 20 hours - Sherway Gardens

Toronto, ON, Canada
Etobicoke, ON, Canada

Part-time

Apply on ekkf.fa.em2.oraclecloud.com About employer

Applications open in a new tab.

Job details

Job type: Part-time
Posting language: English
Posted: Nov 11, 2026

Original job description

Associate Benefits:

Work-life balance

Training

Employee Discount

This position may be eligible to participate in a company incentive program

Your role at Tumi:

As part of our Retail team, the Associate Manager is responsible for creating a client experience that accurately reflects the ethos of our brand while building and maintaining strong client relationships and driving sales through outstanding service.

The ideal candidate is committed to client service, demonstrating a strong understanding of, if not passion for, the luxury, travel, fashion, and lifestyle markets.

The TUMI retail environment encourages an entrepreneurial spirit, offering growth opportunities over time as we work together to increase sales, KPI’s, build client awareness, provide world-class service, and grow the brand.

Key Responsibilities:

Performance to Goals:

Meet and exceed individual and store baseline goals for personal sales and KPI metrics inclusive of conversion, DPT, UPT and Client Data Capture.

Leadership and Initiative:

Display a good sense of initiative, able to plan and prioritize, display strategic thinking, and champion change in an effective manner.

Take pride in work and strive for excellence.

Take responsibility for performance and complete all assigned tasks and meet deadlines.

People Development:

Training and Developing: Help teach others training content through consistent roleplay and coaching. Demonstrate an openness to new ideas and concepts while quickly learning and applying to the job. Monitor and assist the Store Manager with the training and development for store associates. Complete quarterly goalsetting for personal development.

Coaching and Feedback: Clearly articulate strengths, goals and opportunities. Show critical thinking capabilities and is solution oriented. Utilize company tools to create a 360-degree coaching culture. Openness to feedback from supervisors, peers and team.

Communication and Relationship Building:

Exercise strong written and verbal skills.

Adapt communication skills upwards, laterally and to their team.

Demonstrate ethical conduct when completing job duties.

Promote the organization’s business goals and adapt flexibly to change.

Ability to remain calm and deescalate situations.

Collaborate effectively with team.

Compliance:

Manage personal timecards to ensure payroll accuracy.

Maintain Tumi University Training.

Adhere to all company policies and procedures.

Visual Merchandising/Client Experience:

Ensure the store follows the visual guidelines and directives.

Enforce excellent client services through the emphasis of utilizing client books, thank you cards and executing event strategies.

Ensure a consistent superior client experience.

Qualifications

Qualifications:

Understand the TUMI brand and have true passion for the lifestyle, clients, and product assortment.

Value a collaborative environment and have an openness to feedback.

The retail team stands, moves around the store, lifts, pushes boxes that weigh 30 pounds, and uses a ladder to complete job duties.

Have strong sales and client experience, preferably in the luxury market.

Can demonstrate proven success in meeting sales goals and achieving KPI’s.

Flexible availability to work nights, weekends, mornings, and holidays as needed.

Have a strong sense of integrity and an ability to lead by example.

Have strong time management skills.

Who we are:

Since 1975, TUMI has been creating world-class business, travel and performance luxury essentials, designed to upgrade, uncomplicate, and beautify all aspects of life on the move. Blending flawless functionality with a spirit of ingenuity, we’re committed to empowering journeys as a lifelong partner to movers and makers in pursuit of their passions. The brand is sold globally in over 75 countries with approximately 2,000 points of sale.

Why you'll love working here:

At TUMI, you’ll find a dynamic working environment, joining a community where each team member is empowered with an entrepreneurial spirit. Associates are respected as a vital part of the organization and recognized for their contributions. We believe in a workplace that gives every individual the opportunity to make an impact, and our ongoing commitment is to provide all the tools you need to succeed - guidance towards individual career growth, professional training and development initiatives, and a motivating, exciting environment - along with competitive salaries and comprehensive benefits programs.

What we value:

INNOVATIVE BY NATURE. SUSTAINABLE BY CHOICE. TUMI protects the things that matter most, the things you own and the planet you travel to see. Our planet is an astonishing place and we believe it’s our responsibility to preserve it for travelers of the future. By putting excellence and quality first, we ensure that every TUMI product has lifelong purpose, supported by our rigorous testing standards, exploration of recycled materials, and global repair network.
PARTNERS WE BELIEVE IN. Staying true to our values by helping take care of the most vulnerable among us aligns with our mission and is a core element of what we do. We focus on three main areas: promoting wellbeing; empowering vulnerable communities; and protecting the earth’s beautiful places. Each year we extend our philanthropic efforts to partners that help better the world. From supporting St. Jude Children’s Research Hospital fight to cure childhood cancer to Waves for Water who provides clean water to communities in need, we proudly stand by the profound changes they enact.
CULTURE & INCLUSION. As an organization, we are committed to a diverse and vibrant culture, welcoming people from all walks of life. Our long-standing commitment to culture and inclusion empowers each of us to bring our authentic selves and unique differences to work every day.

The actual rate of pay offered depends on various factors, including qualifications for the position and relevant experience; as well as other legitimate, non-discriminatory business factors specific to the position or location.

Tumi is an equal opportunity employer and is committed to promoting and maintaining a work environment in which all applicants, associates, customers, and other individuals are treated with dignity and respect free from unlawful harassment, discrimination, or retaliation.

Apply on ekkf.fa.em2.oraclecloud.com About employer

More about this job

Responsibilities

The Associate Manager is responsible for driving sales and KPI metrics while creating a superior client experience that reflects the brand ethos. They also assist the Store Manager with training, coaching, and ensuring store compliance with visual merchandising guidelines.

Requirements

Candidates should have strong sales and client experience, preferably in the luxury market, and a passion for the TUMI brand. The role requires flexible availability for nights, weekends, and holidays, as well as the ability to perform physical tasks like lifting boxes.

Skills

Sales
Client experience
Leadership
Coaching
Visual merchandising
KPI management
Time management
Communication
Strategic thinking
Conflict resolution
Retail operations
Customer service
Team collaboration
Data capture
Training

Benefits

Work-life balance
Training
Employee discount
Company incentive program

Visa sponsorship

Not detected in the job text

Keywords

Retail
Luxury
Sales
KPI
Clienteling
Visual Merchandising
Coaching
Leadership
Customer Service
Inventory Management
Time Management
Performance Management
Fashion
Travel
Lifestyle
Entrepreneurial Spirit
Team Development
Communication Skills
Conflict De-escalation
Payroll Accuracy

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Work requirements

Jobs in Canada