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Added 2 mins ago
CC
Manager, Communications
Canadian Cancer Society
Halifax, NS
- Full-time
As a member of the Communications team at the Canadian Cancer Society (CCS), the Mission Communications Manager is primarily responsible for developing communications strategies, plans and…
Added 2 mins ago
VI
Senior Visual Merchandising Consultant – Freelance
VM ID Inc.
Toronto, ON · Greater Toronto Area, Canada
- Contract
…with visual merchandising strategy, space planning, display development, sourcing, consulting and hands-on…
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BH
Manager of Clinical Practice (LPN)
Bayshore HealthCare
Miramichi, NB
- Full-time
We are seeking a Manager of Clinical Practice (MCP) to provide clinical leadership and ensure excellence in client care.
Added 2 mins ago
MB
Mon Kitchen Supervisor Hourly
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Fort McMurray, AB
- Full-time
Help identify root causes of gaps in Guest satisfaction and assist in the development of corrective and proactive action plans where appropriate
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T
salesforce cloud developer
TEEMA
Canada
- Full-time
5+ years of hands-on Salesforce B2C Commerce Cloud development
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C
Part-Time Assistant Manager - Cineplex Odeon Victoria Cinemas
Cineplex
Victoria, BC
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FH
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Added 2 mins ago
EG
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FH
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- $32.43 to $46.62 CAD / hour
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Added 2 mins ago
AC
Casino Host/Hostess
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…and at third-party venues. This role reports to the Player Development…
Added 2 mins ago
UO
Clinical Teaching Technician, Registered Veterinary Technician, Faculty of Veterinary Medicine
University of Calgary
Calgary, AB
- Full-time
The Clinical Teaching Technician reports to the Manager, Clinical Teaching Technicians (CTT). The Clinical Teaching Technician will also receive direction from the Course Coordinators and…
Added 6 mins ago
Child Care Consultant (Inclusion)
Department of Education and Early Childhood Development
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Department: Department of Education and Early Childhood Development
Added 12 mins ago
CA
Construction Administrator / CA Lead
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- Full-time
…Contractors, and know when to escalate issues to the Project Manager, discipline lead, or senior…
Added 13 mins ago
Business Analyst
Treasury Board Secretariat
St. John's, NL
This is a position of a highly responsible nature that is directly accountable for the efficient and effective development, delivery, and management of functional aspects of the PeopleSoft…
Added 15 mins ago
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Registered Nurse (RN) - Special Area, Emergency
Vancouver Coastal Health
Pemberton, BC
- $41.42 to $55.91 CAD / hour
- Other
Under the general supervision of the Manager and in collaboration with other members of the health care team, uses clinical judgement skills to diagnose and treat the patient, resident,…
Added 22 mins ago
SD
Assistant Front Store Manager, Hourly Full Time Flexible Shifts
Shoppers Drug Mart
Edmonton, AB
- Full-time
To assist the Front Store Manager (FSM) in managing the human, physical and financial resources of the store and in ensuring that store objectives are achieved by focusing on improving…
Added 22 mins ago
SD
Assistant Front Store Manager, Hourly Full Time Flexible Shifts
Shoppers Drug Mart
Maple Ridge, BC
- Full-time
To assist the Front Store Manager (FSM) in managing the human, physical and financial resources of the store and in ensuring that store objectives are achieved by focusing on improving…
Added 22 mins ago
SD
Beauty Manager, Hourly Part Time Day
Shoppers Drug Mart
Calgary, AB
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Prepares performance appraisals in association with Front Store Manager
Added 22 mins ago
SD
Assistant Front Store Manager, Hourly Part Time Day
Shoppers Drug Mart
Summerland, BC
- Part-time
To assist the Front Store Manager (FSM) in managing the human, physical and financial resources of the store and in ensuring that store objectives are achieved by focusing on improving…
Added 22 mins ago
SD
Assistant Front Store Manager, Hourly Part Time Flexible Shifts
Shoppers Drug Mart
Calgary, AB
- Part-time
To assist the Front Store Manager (FSM) in managing the human, physical and financial resources of the store and in ensuring that store objectives are achieved by focusing on improving…
Added 22 mins ago
SD
Assistant Front Store Manager, Hourly Full Time Flexible Shifts
Shoppers Drug Mart
Regina, SK
- Full-time
To assist the Front Store Manager (FSM) in managing the human, physical and financial resources of the store and in ensuring that store objectives are achieved by focusing on improving…
Added 22 mins ago
SD
Assistant Front Store Manager, Hourly Full Time Flexible Shifts
Shoppers Drug Mart
Saint John, NB
- Full-time
To assist the Front Store Manager (FSM) in managing the human, physical and financial resources of the store and in ensuring that store objectives are achieved by focusing on improving…
Added 22 mins ago
SD
Assistant Front Store Manager, Hourly Part Time Day
Shoppers Drug Mart
Langley (District), BC
- Part-time
To assist the Front Store Manager (FSM) in managing the human, physical and financial resources of the store and in ensuring that store objectives are achieved by focusing on improving…
Added 22 mins ago
SD
Assistant Front Store Manager, Hourly Full Time Flexible Shifts
Shoppers Drug Mart
Bedford, NS
- Full-time
To assist the Front Store Manager (FSM) in managing the human, physical and financial resources of the store and in ensuring that store objectives are achieved by focusing on improving…
Added 23 mins ago
SD
Assistant Front Store Manager, Hourly Full Time Flexible Shifts
Shoppers Drug Mart
Vancouver, BC
- Full-time
To assist the Front Store Manager (FSM) in managing the human, physical and financial resources of the store and in ensuring that store objectives are achieved by focusing on improving…

Tumi

Associate Manager PT Under 20 hours-Tumi Pacific Centre

Vancouver, BC, Canada

Part-time

Apply About employer

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Job details

Job type: Part-time
Posting language: English
Posted: Oct 7, 2026

Original job description

Associate Benefits:

Work-life balance

Training

Employee Discount

This position may be eligible to participate in a company incentive program

Your role at Tumi:

As part of our Retail team, the Associate Manager is responsible for creating a client experience that accurately reflects the ethos of our brand while building and maintaining strong client relationships and driving sales through outstanding service.

The ideal candidate is committed to client service, demonstrating a strong understanding of, if not passion for, the luxury, travel, fashion, and lifestyle markets.

The TUMI retail environment encourages an entrepreneurial spirit, offering growth opportunities over time as we work together to increase sales, KPI’s, build client awareness, provide world-class service, and grow the brand.

Key Responsibilities:

Performance to Goals:

Meet and exceed individual and store baseline goals for personal sales and KPI metrics inclusive of conversion, DPT, UPT and Client Data Capture.

Leadership and Initiative:

Display a good sense of initiative, able to plan and prioritize, display strategic thinking, and champion change in an effective manner.

Take pride in work and strive for excellence.

Take responsibility for performance and complete all assigned tasks and meet deadlines.

People Development:

Training and Developing: Help teach others training content through consistent roleplay and coaching. Demonstrate an openness to new ideas and concepts while quickly learning and applying to the job. Monitor and assist the Store Manager with the training and development for store associates. Complete quarterly goalsetting for personal development.

Coaching and Feedback: Clearly articulate strengths, goals and opportunities. Show critical thinking capabilities and is solution oriented. Utilize company tools to create a 360-degree coaching culture. Openness to feedback from supervisors, peers and team.

Communication and Relationship Building:

Exercise strong written and verbal skills.

Adapt communication skills upwards, laterally and to their team.

Demonstrate ethical conduct when completing job duties.

Promote the organization’s business goals and adapt flexibly to change.

Ability to remain calm and deescalate situations.

Collaborate effectively with team.

Compliance:

Manage personal timecards to ensure payroll accuracy.

Maintain Tumi University Training.

Adhere to all company policies and procedures.

Visual Merchandising/Client Experience:

Ensure the store follows the visual guidelines and directives.

Enforce excellent client services through the emphasis of utilizing client books, thank you cards and executing event strategies.

Ensure a consistent superior client experience.

Qualifications

Qualifications:

Understand the TUMI brand and have true passion for the lifestyle, clients, and product assortment.

Value a collaborative environment and have an openness to feedback.

The retail team stands, moves around the store, lifts, pushes boxes that weigh 30 pounds, and uses a ladder to complete job duties.

Have strong sales and client experience, preferably in the luxury market.

Can demonstrate proven success in meeting sales goals and achieving KPI’s.

Flexible availability to work nights, weekends, mornings, and holidays as needed.

Have a strong sense of integrity and an ability to lead by example.

Have strong time management skills.

Who we are:

Since 1975, TUMI has been creating world-class business, travel and performance luxury essentials, designed to upgrade, uncomplicate, and beautify all aspects of life on the move. Blending flawless functionality with a spirit of ingenuity, we’re committed to empowering journeys as a lifelong partner to movers and makers in pursuit of their passions. The brand is sold globally in over 75 countries with approximately 2,000 points of sale.

Why you'll love working here:

At TUMI, you’ll find a dynamic working environment, joining a community where each team member is empowered with an entrepreneurial spirit. Associates are respected as a vital part of the organization and recognized for their contributions. We believe in a workplace that gives every individual the opportunity to make an impact, and our ongoing commitment is to provide all the tools you need to succeed - guidance towards individual career growth, professional training and development initiatives, and a motivating, exciting environment - along with competitive salaries and comprehensive benefits programs.

What we value:

INNOVATIVE BY NATURE. SUSTAINABLE BY CHOICE. TUMI protects the things that matter most, the things you own and the planet you travel to see. Our planet is an astonishing place and we believe it’s our responsibility to preserve it for travelers of the future. By putting excellence and quality first, we ensure that every TUMI product has lifelong purpose, supported by our rigorous testing standards, exploration of recycled materials, and global repair network.
PARTNERS WE BELIEVE IN. Staying true to our values by helping take care of the most vulnerable among us aligns with our mission and is a core element of what we do. We focus on three main areas: promoting wellbeing; empowering vulnerable communities; and protecting the earth’s beautiful places. Each year we extend our philanthropic efforts to partners that help better the world. From supporting St. Jude Children’s Research Hospital fight to cure childhood cancer to Waves for Water who provides clean water to communities in need, we proudly stand by the profound changes they enact.
CULTURE & INCLUSION. As an organization, we are committed to a diverse and vibrant culture, welcoming people from all walks of life. Our long-standing commitment to culture and inclusion empowers each of us to bring our authentic selves and unique differences to work every day.

The actual rate of pay offered depends on various factors, including qualifications for the position and relevant experience; as well as other legitimate, non-discriminatory business factors specific to the position or location.

Tumi is an equal opportunity employer and is committed to promoting and maintaining a work environment in which all applicants, associates, customers, and other individuals are treated with dignity and respect free from unlawful harassment, discrimination, or retaliation.

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More about this job

Responsibilities

The Associate Manager is responsible for driving sales and meeting KPI goals while delivering a superior client experience that reflects the Tumi brand. They also provide leadership by coaching team members, managing store visual standards, and ensuring operational compliance.

Requirements

The ideal candidate has a strong background in luxury retail sales and a passion for the Tumi lifestyle. They must be able to work a flexible schedule including nights and weekends and be capable of performing physical tasks like lifting boxes.

Skills

Sales
Customer service
Leadership
Coaching
Visual merchandising
Time management
Strategic thinking
Communication
KPI management
Conflict resolution
Retail operations

Benefits

Work-life balance
Training
Employee discount
Company incentive program

Visa sponsorship

Not detected in the job text

Keywords

Retail
Luxury
Sales
KPI
Client experience
Visual merchandising
Coaching
Leadership
Time management
Customer service
Inventory management
Fashion
Travel
Lifestyle
Performance management
Team collaboration
Strategic planning
Communication skills
Conflict de-escalation
Payroll accuracy

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