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Added 14 mins ago
OC
Deli Associate - PT (East Abbotsford)
Otter Co-op
Abbotsford, BC
- $18.25 to $21.15 CAD / hour
- Part-time
Otter Co-op is now hiring for a Part-Time Deli Associate at our Parallel Food Store located in Abbotsford, BC.
Added 14 mins ago
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Customer Experience Associate
TD
Surrey, BC
- Part-time
…relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or…
Added 14 mins ago
SI
Wireless Sales Consultant
Staples Inc.
Pickering, ON
- Part-time
As a Wireless Sales Consultant, you are a champion of the customer experience in the wireless department. You enable our work, learn, and grow culture for our customers and associates.…
Added 14 mins ago
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Associate Financial Advisor
CIBC
Walkerton, ON
- Full-time
As a member of the Imperial Services team, you’ll work in a fast-paced Banking Centre where you’ll make a meaningful difference in our clients' lives. As an Associate Financial Advisor,…
Added 14 mins ago
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Personal Banking Associate
BMO
Toronto, ON
- Full-time
Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of…
Added 14 mins ago
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Personal Banking Associate
BMO
Toronto, ON
- Full-time
Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of…
Added 28 mins ago
EI
Corporate Services Administrator
Echelon Insurance
Mississauga, ON
- Full-time
At CCG, we are committed to delivering an exceptional Associate experience. We offer:
Added 28 mins ago
DI
Mould Maker (DENSO Canada)
DENSO in North America
Guelph, ON
- Full-time
Social Committee activities and Associate recognition initiatives
Added 29 mins ago
SD
Assistant.e technique en pharmacie, rémunéré(e) à l’heure – PHX temps partiel Quarts de travail flexibles
Shoppers Drug Mart
Sherbrooke, QC
- Part-time
Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do.
Added 29 mins ago
SD
Merchandiser, Hourly Part Time Flexible Shifts
Shoppers Drug Mart
Vancouver, BC
- Part-time
Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do.
Added 29 mins ago
SD
Pharmacien(ne), rémunéré(e) à l’heure – PHX temps partiel jour
Shoppers Drug Mart
Granby, QC
- Part-time
Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do.
Added 29 mins ago
SD
Merchandiser, Hourly Full Time Flexible Shifts
Shoppers Drug Mart
Saanichton, BC
- Full-time
Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do.
Added 29 mins ago
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(CAN) General Merchandise Associate
Walmart
Calgary, AB
- Part-time
Working as a General Merchandise Associate at Walmart Canada is a great opportunity to build valuable skills in a fast‑paced retail environment. In this role, you deliver excellent customer…
Added 29 mins ago
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(CAN) Health and Beauty Team Associate
Walmart
Toronto, ON
- Part-time
To provide exceptional customer service and assist in salesfloor operations in the Cosmetics department to ensure a positive shopping experience and drive customer loyalty.
Added 29 mins ago
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(CAN) Stocking 1 Team Associate
Walmart
Fort McMurray, AB
- Full-time
To provide customer service by completing assigned stocking activities. This will be accomplished by accurately stocking picks and new merchandise all in a safe and clean environment. This…
Added 29 mins ago
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(CAN) Stocking 1 Team Associate
Walmart
Atholville, NB
- Part-time
To provide customer service by completing assigned stocking activities. This will be accomplished by accurately stocking picks and new merchandise all in a safe and clean environment. This…
Added 29 mins ago
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(CAN) Associé, équipe de produits santé-beauté
Walmart
Saint-Jean-sur-Richelieu, QC
- Part-time
To provide exceptional customer service and assist in salesfloor operations in the Cosmetics department to ensure a positive shopping experience and drive customer loyalty.
Added 29 mins ago
TT
associé/associée magasin de détail Temps partiel Winners Promenade du Cuivre
The TJX Companies, Inc.
Rouyn-Noranda, QC
- Part-time
Support for you and your family through our Associate and Family Assistance programs, offering helpful resources and services to enhance your well-being.
Added 29 mins ago
D
Mould Maker (DENSO Canada)
DENSO
Guelph, ON
- Full-time
Social Committee activities and Associate recognition initiatives
Added 29 mins ago
PL
Full Time Retail Associate - Airport Retail
Paradies Lagardère
Winnipeg, MB
- Full-time
A Sales Associate is responsible for daily execution of the Mission Statement, which includes providing First Class Service to both internal and external customers. The Sales Associate may…
Added 29 mins ago
Retail Store Associate Part Time Winners - Pine Centre Mall
The TJX Companies, Inc.
Prince George, BC
Support for you and your family through our Associate and Family Assistance programs, offering helpful resources and services to enhance your well-being.
Added 43 mins ago
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Associate, Retail Equity Trading
BMO
Toronto, ON · FCP
- Full-time
…deliver leading market insight, risk management, and execution services to issuing and/or investor clients, including access to major global markets across asset classes including: debt,…
Added 43 mins ago
TH
Paint Associate Part time (NEPEAN)
The Home Depot
Ottawa, ON
- Part-time
Discuss available options (good, better, best) and suggest related items/services outside of department that the customer may need
Added 43 mins ago
TH
Flooring Associate Part time (NEPEAN)
The Home Depot
Ottawa, ON
- Part-time
Discuss available options (good, better, best) and suggest related items/services outside of department that the customer may need
Added 43 mins ago
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Associate Director, Liquidity & Funding Product Owner
RBC
Toronto, ON
- Full-time
Lead the vision, strategy, and development of liquidity/funding management products within the Funding, Liquidity & Payment Services portfolio.

Tumi

Vaughan Mills Assistant Manager

Vaughan, ON, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Posting language: English
Posted: Nov 3, 2026

Original job description

Associate Benefits:

Work-life balance

Training

Paid time off

Tuition Reimbursement

Employee Discount

Employee Assistance Program (EFAP)

Comprehensive benefits package including medical, dental, life and AD&D, short or long-term disability coverage and dependent life coverage.

This position may be eligible to participate in a company incentive program.

Your role at Tumi:

As part of our Retail team, the Assistant Manager is responsible for creating a client experience that accurately reflects the ethos of our brand while building and maintaining strong client relationships and driving sales through outstanding service.

The ideal candidate is committed to client service, demonstrating a strong understanding of, if not passion for, the luxury, travel, fashion, and lifestyle markets.

The TUMI retail environment encourages an entrepreneurial spirit, offering growth opportunities over time as we work together to increase sales, KPI’s, build client awareness, provide world-class service, and grow the brand.

Key Responsibilities:

Performance to Goals:

Meet and exceed individual and store baseline goals for personal sales and KPI metrics inclusive of conversion, DPT, UPT and Client Data Capture.

Leadership and Initiative:

Display a good sense of initiative, able to plan and prioritize, displays strategic thinking, and champion change in an effective manner.

Take pride in work and strives for excellence.

Take responsibility for performance and complete all assigned tasks and meet deadlines.

People Development:

Training and Developing: Help teach others training content through consistent roleplay and coaching. Demonstrate an openness to new ideas and concepts while quickly learning and applying to the job. Monitor and assist the Store Manager with the training and development for store associates. Complete quarterly goalsetting for personal development.

Coaching and Feedback: Clearly articulate strengths, goals and opportunities. Show critical thinking capabilities and is solution oriented. Utilize company tools to create a 360-degree coaching culture. Openness to feedback from supervisors, peers and team.

Networking and Recruiting: Assist the Store Manager in recruiting and networking to ensure hiring of high caliber performing team members as well as maintain an active bench strength of potential candidates.

Communication and Relationship Building:

Exercise strong written and verbal skills: Adapt communication skills upwards, laterally and to their team.

Demonstrate ethical conduct when completing job duties.

Promote the organization’s goals and adapt flexibly to change.

Ability to remain calm and deescalate situations.

Collaborate effectively with team.

Compliance:

Assist the Store Manager with managing the store schedule and timecards and payroll.

Maintain Tumi University Training.

Adhere to all company policies and procedures.

Visual Merchandising/Client Experience:

Ensure the store follows the visual guidelines and directives.

Enforce excellent client services through the emphasis of utilizing client books, thank you cards and executing event strategies. Ensure a consistent superior client experience.

Qualifications

Qualifications:

Understand the TUMI brand and have true passion for the lifestyle, clients, and product assortment.

Values a collaborative environment and have an openness to feedback.

The retail team stands, moves around the store, lifts, pushes boxes that weigh 30 pounds, and uses a ladder to complete job duties.

Have strong sales and client experience, preferably in the luxury market.

Can demonstrate proven success in meeting sales goals and achieving KPI’s.

Flexible availability to work nights, weekends, mornings, and holidays as needed.

Have a strong sense of integrity and an ability to lead by example.

Have strong time management skills.

Who we are:

Since 1975, TUMI has been creating world-class business, travel and performance luxury essentials, designed to upgrade, uncomplicate, and beautify all aspects of life on the move. Blending flawless functionality with a spirit of ingenuity, we’re committed to empowering journeys as a lifelong partner to movers and makers in pursuit of their passions. The brand is sold globally in over 75 countries with approximately 2,000 points of sale.

Why you'll love working here:

At TUMI, you’ll find a dynamic working environment, joining a community where each team member is empowered with an entrepreneurial spirit. Associates are respected as a vital part of the organization and recognized for their contributions. We believe in a workplace that gives every individual the opportunity to make an impact, and our ongoing commitment is to provide all the tools you need to succeed - guidance towards individual career growth, professional training and development initiatives, and a motivating, exciting environment - along with competitive salaries and comprehensive benefits programs.

What we value:

INNOVATIVE BY NATURE. SUSTAINABLE BY CHOICE. TUMI protects the things that matter most, the things you own and the planet you travel to see. Our planet is an astonishing place and we believe it’s our responsibility to preserve it for travelers of the future. By putting excellence and quality first, we ensure that every TUMI product has lifelong purpose, supported by our rigorous testing standards, exploration of recycled materials, and global repair network.
PARTNERS WE BELIEVE IN. Staying true to our values by helping take care of the most vulnerable among us aligns with our mission and is a core element of what we do. We focus on three main areas: promoting wellbeing; empowering vulnerable communities; and protecting the earth’s beautiful places. Each year we extend our philanthropic efforts to partners that help better the world. From supporting St. Jude Children’s Research Hospital fight to cure childhood cancer to Waves for Water who provides clean water to communities in need, we proudly stand by the profound changes they enact.
CULTURE & INCLUSION. As an organization, we are committed to a diverse and vibrant culture, welcoming people from all walks of life. Our long-standing commitment to culture and inclusion empowers each of us to bring our authentic selves and unique differences to work every day.

The actual rate of pay offered depends on various factors, including qualifications for the position and relevant experience; as well as other legitimate, non-discriminatory business factors specific to the position or location.

Tumi is an equal opportunity employer and is committed to promoting and maintaining a work environment in which all applicants, associates, customers, and other individuals are treated with dignity and respect free from unlawful harassment, discrimination, or retaliation.

Apply About employer

More about this job

Responsibilities

The Assistant Manager is responsible for driving sales and KPI performance while fostering a client-centric environment that reflects the Tumi brand. They will also lead, coach, and develop store associates while assisting the Store Manager with daily operations, recruitment, and visual merchandising.

Requirements

The ideal candidate possesses strong sales and leadership experience, preferably within the luxury retail market. They must demonstrate a passion for the brand, excellent communication skills, and the flexibility to work a varied schedule including nights, weekends, and holidays.

Skills

Sales management
KPI tracking
Clienteling
Team leadership
Staff training
Coaching
Recruitment
Visual merchandising
Inventory management
Conflict resolution
Strategic planning
Time management
Communication
Customer service
Luxury retail
Performance management

Benefits

Work-life balance
Training
Paid time off
Tuition reimbursement
Employee discount
Employee assistance program
Medical insurance
Dental insurance
Life insurance
AD&D insurance
Short-term disability coverage
Long-term disability coverage
Dependent life coverage
Company incentive program

Visa sponsorship

Not detected in the job text

Keywords

Retail management
Luxury goods
KPIs
Sales goals
Client experience
Visual merchandising
Coaching
Recruiting
Team development
Inventory control
Payroll management
Customer service
Performance metrics
Strategic thinking
Time management
Leadership
Tumi University
Client data capture
Operational compliance
Fashion retail
Lifestyle market
Entrepreneurial spirit
Conflict de-escalation
Roleplay coaching
360-degree feedback

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