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Added 3 mins ago
WC
(CAN) Pharmacy Assistant
Walmart Canada
Belleville, ON
- Contract
Position Summary...The Pharmacy Assistant assists the Pharmacist in the technical aspects of prescription filling and administrative duties in order to increase the Pharmacist's opportunity…
Added 4 mins ago
PL
Yora Nordic Spa Assistant General Manager
Pomeroy Lodging
Canmore, AB
- Full-time
As the Assistant General Manager, you will bring these individual experiences together to create a Seamless Experience throughout the spa.
Added 4 mins ago
SM
Manager, Finance, Performance & Analytics
Stevenson Memorial Hospital
Alliston, ON
- Full-time
…performance reporting, financial planning, and operational management…
Added 4 mins ago
EA
Executive Assistant
ElleLogic AI
Montreal, QC
- Full-time
…urgently they need attention. The platform unifies fragmented data such as symptoms, prior visits, and key risk indicators, surfacing the most critical information at the moment of…
Added 4 mins ago
I
icebreaker: Supervisor - Kitsilano
icebreaker
Vancouver, BC
- $22.75 to $26.46 CAD / hour
- Part-time
…store standards. In partnership with the Store Manager and Assistant Store Manager, you will help maximize store profitability, foster an inclusive team culture, and contribute to the…
Added 4 mins ago
PL
Yora Nordic Spa Assistant General Manager
Pomeroy Lodging
Calgary, AB
- Full-time
As the Assistant General Manager, you will bring these individual experiences together to create a Seamless Experience throughout the spa.
Added 4 mins ago
WC
Pharmacy Assistant
Walmart Canada
Ottawa, ON
- Full-time
Position Summary...The Pharmacy Assistant assists the Pharmacist in the technical aspects of prescription filling and administrative duties in order to increase the Pharmacist's opportunity…
Added 4 mins ago
PL
Yora Nordic Spa Assistant General Manager
Pomeroy Lodging
AB · Edmonton, AB
- Full-time
As the Assistant General Manager, you will bring these individual experiences together to create a Seamless Experience throughout the spa.
Added 4 mins ago
M
Administrative Assistant (18-month Term)
MNP
Chatham-Kent, ON · Chatham, ON · Tilbury, ON
- Full-time
…correspondence materials; research, compile and summarize information/data, as…
Added 4 mins ago
GC
Dual Cage & Count Supervisor
Gateway Casinos
Woodstock, ON
- Part-time
…accountability for the accuracy and thoroughness of departmental data and…
Added 4 mins ago
VC
Client Service Associate (CSA) - Planning & Scheduling - Temporary, Full-time
VON Canada (Ontario)
Sarnia, ON
- $19.61 to $20.84 CAD / hour
- Full-time
- Temporary
Work closely with team members and management to ensure adequate staffing levels each day and deliver quality care. Also, forecast staffing needs for the week
Added 4 mins ago
Councillor's Administrative Assistant
City of Mississauga
Mississauga, ON
Under the general direction of the Councillor and functional guidance of the Councillor’s Executive Assistant the Administrative Assistant, Ward 3 will carry out the daily duties of the…
Added 4 mins ago
SI
Underwriting Assistant NE-CAN-NE
Starr Insurance
Canada
- Full-time
The Underwriting Assistant provides administrative and technical support to the underwriting team, helping facilitate the risk assessment and policy issuance process for clients. This…
Added 19 mins ago
PH
Clinic Support Assistant
Providence Healthcare
Vancouver, BC
- Other
…the Patient Care Manager (or designate), the Clinic Support Assistant plays a vital role in supporting the delivery of high-quality, patient-, client-, and family-centred care while…
Added 34 mins ago
IP
Licensed Assistant
iA Private Wealth
Ottawa, ON · Greater Ottawa Metropolitan Area
- Full-time
This is a unique opportunity for someone starting as a licensed assistant, or a fully licensed registered representative who wants to grow over time toward an advisor role. Stone Gable…
Added 34 mins ago
H
Executive Assistant to CFO
Hays
Guelph, ON
- Contract
Create and maintain a system of information management (filing and retrieval) that takes into account the sensitive and confidential nature of data and need for accuracy
Added 34 mins ago
JG
Senior Python Developer - Data Lineage & Gen AI - 8+ Years
J2B Global LLC
Mississauga, ON
- Full-time
- Knowledge of data governance, metadata management, and data cataloging.
Added 34 mins ago
Executive Receptionist
State Window Corporation
Vaughan, ON
Reporting directly to the Executive Administrative Assistant and indirectly to the CAO. The Receptionist serves as the first point of contact for visitors, clients and employees. This role…
Added 34 mins ago
C
Administrative Assistant
CIBC
Winnipeg, MB
- Full-time
…serving our high-net-worth clientele. As an Administrative Assistant you will be responsible for providing administrative support to the Investment Advisor team in our Wood Gundy brokerage.…
Added 49 mins ago
IO
Engineering Manager. Programs
Invest Ottawa
Ottawa, ON
- Full-time
…technical mentorship, goal setting, feedback, and performance…
Added 49 mins ago
AO
Indian Day School Program Assistant- EUTC – Competition 2026-101
Assembly of Manitoba Chiefs
Winnipeg, MB
- Full-time
· Assist to provide reports and data to funder.
Added 1 hour ago
SH
Administrative Assistant - AY2 - Primary Care
Southern Health-Santé Sud
Steinbach, MB
- Full-time
Reporting directly to the Director Health Services, the Administrative Assistant is responsible for the coordination and provision of administrative support to the Primary Care (PC)…
Added 1 hour ago
PM
Project Management Assistant, Clinical Research
Probity Medical Research Inc. (PMR)
Waterloo, ON
- Full-time
The Project Management Assistant plays a vital role in supporting the successful execution of clinical research studies by coordinating site communications, managing administrative…
Added 1 hour ago
CO
Senior Quality Improvement Analyst
City of Winnipeg
Winnipeg, MB
- Full-time
Under the general direction of the Assistant Chief Research and Data Intelligence, the Senior Quality Improvement Analyst will lead data, analytics and insight for the Fire Paramedic…
Added 1 hour ago
Administrative Assistant - AY2 - Primary Care
Winnipeg Regional Health Authority
Steinbach, MB
Reporting directly to the Director Health Services, the Administrative Assistant is responsible for the coordination and provision of administrative support to the Primary Care (PC)…

Tumi

Vaughan Mills Assistant Manager

Vaughan, ON, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Posting language: English
Posted: Nov 3, 2026

Original job description

Associate Benefits:

Work-life balance

Training

Paid time off

Tuition Reimbursement

Employee Discount

Employee Assistance Program (EFAP)

Comprehensive benefits package including medical, dental, life and AD&D, short or long-term disability coverage and dependent life coverage.

This position may be eligible to participate in a company incentive program.

Your role at Tumi:

As part of our Retail team, the Assistant Manager is responsible for creating a client experience that accurately reflects the ethos of our brand while building and maintaining strong client relationships and driving sales through outstanding service.

The ideal candidate is committed to client service, demonstrating a strong understanding of, if not passion for, the luxury, travel, fashion, and lifestyle markets.

The TUMI retail environment encourages an entrepreneurial spirit, offering growth opportunities over time as we work together to increase sales, KPI’s, build client awareness, provide world-class service, and grow the brand.

Key Responsibilities:

Performance to Goals:

Meet and exceed individual and store baseline goals for personal sales and KPI metrics inclusive of conversion, DPT, UPT and Client Data Capture.

Leadership and Initiative:

Display a good sense of initiative, able to plan and prioritize, displays strategic thinking, and champion change in an effective manner.

Take pride in work and strives for excellence.

Take responsibility for performance and complete all assigned tasks and meet deadlines.

People Development:

Training and Developing: Help teach others training content through consistent roleplay and coaching. Demonstrate an openness to new ideas and concepts while quickly learning and applying to the job. Monitor and assist the Store Manager with the training and development for store associates. Complete quarterly goalsetting for personal development.

Coaching and Feedback: Clearly articulate strengths, goals and opportunities. Show critical thinking capabilities and is solution oriented. Utilize company tools to create a 360-degree coaching culture. Openness to feedback from supervisors, peers and team.

Networking and Recruiting: Assist the Store Manager in recruiting and networking to ensure hiring of high caliber performing team members as well as maintain an active bench strength of potential candidates.

Communication and Relationship Building:

Exercise strong written and verbal skills: Adapt communication skills upwards, laterally and to their team.

Demonstrate ethical conduct when completing job duties.

Promote the organization’s goals and adapt flexibly to change.

Ability to remain calm and deescalate situations.

Collaborate effectively with team.

Compliance:

Assist the Store Manager with managing the store schedule and timecards and payroll.

Maintain Tumi University Training.

Adhere to all company policies and procedures.

Visual Merchandising/Client Experience:

Ensure the store follows the visual guidelines and directives.

Enforce excellent client services through the emphasis of utilizing client books, thank you cards and executing event strategies. Ensure a consistent superior client experience.

Qualifications

Qualifications:

Understand the TUMI brand and have true passion for the lifestyle, clients, and product assortment.

Values a collaborative environment and have an openness to feedback.

The retail team stands, moves around the store, lifts, pushes boxes that weigh 30 pounds, and uses a ladder to complete job duties.

Have strong sales and client experience, preferably in the luxury market.

Can demonstrate proven success in meeting sales goals and achieving KPI’s.

Flexible availability to work nights, weekends, mornings, and holidays as needed.

Have a strong sense of integrity and an ability to lead by example.

Have strong time management skills.

Who we are:

Since 1975, TUMI has been creating world-class business, travel and performance luxury essentials, designed to upgrade, uncomplicate, and beautify all aspects of life on the move. Blending flawless functionality with a spirit of ingenuity, we’re committed to empowering journeys as a lifelong partner to movers and makers in pursuit of their passions. The brand is sold globally in over 75 countries with approximately 2,000 points of sale.

Why you'll love working here:

At TUMI, you’ll find a dynamic working environment, joining a community where each team member is empowered with an entrepreneurial spirit. Associates are respected as a vital part of the organization and recognized for their contributions. We believe in a workplace that gives every individual the opportunity to make an impact, and our ongoing commitment is to provide all the tools you need to succeed - guidance towards individual career growth, professional training and development initiatives, and a motivating, exciting environment - along with competitive salaries and comprehensive benefits programs.

What we value:

INNOVATIVE BY NATURE. SUSTAINABLE BY CHOICE. TUMI protects the things that matter most, the things you own and the planet you travel to see. Our planet is an astonishing place and we believe it’s our responsibility to preserve it for travelers of the future. By putting excellence and quality first, we ensure that every TUMI product has lifelong purpose, supported by our rigorous testing standards, exploration of recycled materials, and global repair network.
PARTNERS WE BELIEVE IN. Staying true to our values by helping take care of the most vulnerable among us aligns with our mission and is a core element of what we do. We focus on three main areas: promoting wellbeing; empowering vulnerable communities; and protecting the earth’s beautiful places. Each year we extend our philanthropic efforts to partners that help better the world. From supporting St. Jude Children’s Research Hospital fight to cure childhood cancer to Waves for Water who provides clean water to communities in need, we proudly stand by the profound changes they enact.
CULTURE & INCLUSION. As an organization, we are committed to a diverse and vibrant culture, welcoming people from all walks of life. Our long-standing commitment to culture and inclusion empowers each of us to bring our authentic selves and unique differences to work every day.

The actual rate of pay offered depends on various factors, including qualifications for the position and relevant experience; as well as other legitimate, non-discriminatory business factors specific to the position or location.

Tumi is an equal opportunity employer and is committed to promoting and maintaining a work environment in which all applicants, associates, customers, and other individuals are treated with dignity and respect free from unlawful harassment, discrimination, or retaliation.

Apply About employer

More about this job

Responsibilities

The Assistant Manager is responsible for driving sales and KPI performance while fostering a client-centric environment that reflects the Tumi brand. They will also lead, coach, and develop store associates while assisting the Store Manager with daily operations, recruitment, and visual merchandising.

Requirements

The ideal candidate possesses strong sales and leadership experience, preferably within the luxury retail market. They must demonstrate a passion for the brand, excellent communication skills, and the flexibility to work a varied schedule including nights, weekends, and holidays.

Skills

Sales management
KPI tracking
Clienteling
Team leadership
Staff training
Coaching
Recruitment
Visual merchandising
Inventory management
Conflict resolution
Strategic planning
Time management
Communication
Customer service
Luxury retail
Performance management

Benefits

Work-life balance
Training
Paid time off
Tuition reimbursement
Employee discount
Employee assistance program
Medical insurance
Dental insurance
Life insurance
AD&D insurance
Short-term disability coverage
Long-term disability coverage
Dependent life coverage
Company incentive program

Visa sponsorship

Not detected in the job text

Keywords

Retail management
Luxury goods
KPIs
Sales goals
Client experience
Visual merchandising
Coaching
Recruiting
Team development
Inventory control
Payroll management
Customer service
Performance metrics
Strategic thinking
Time management
Leadership
Tumi University
Client data capture
Operational compliance
Fashion retail
Lifestyle market
Entrepreneurial spirit
Conflict de-escalation
Roleplay coaching
360-degree feedback

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