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Added 12 mins ago
VC
Practice Manager - Vancouver South Animal Hospital
VetCare Canada
Vancouver, BC
- Full-time
Are you a natural leader with a passion for animals and a knack for inspiring teams? As a Practice Manager in the VetCare Community, you'll be the driving force behind a vibrant veterinary…
Added 12 mins ago
C
Business Development Manager-EN
CAE
Ottawa, ON
- Full-time
…Security market. The role is responsible for driving business growth, leading opportunity capture efforts, and collaborating across multiple functions to deliver customer-focused…
Added 12 mins ago
TY
Events Coordinator
The York School
Toronto, ON
- $60,000 to $68,000 CAD / year
- Full-time
Join a relationship-based school community where your work is valued, your growth is supported, and collaboration is part of everyday work. At The York School, a co-educational independent…
Added 12 mins ago
AC
Regional Service Agent
Allstate Canada
AB · Edmonton, AB
- Full-time
…a culture where employees feel valued, experience personal growth, have career options and truly enjoy the work they…
Added 12 mins ago
BS
Estimator, Senior
BVGlazing Systems
Niagara Falls, ON
- $85,000 to $95,000 CAD / year
- Full-time
Foster the professional growth and development of our team members.
Added 12 mins ago
BS
JR DESIGNER
BVGlazing Systems
Concord, ON
- $50,000 to $65,000 CAD / year
- Full-time
Foster the professional growth and development of our team members.
Added 13 mins ago
Lead Management Operations
Rogers Communications
Airdrie, AB · Brooks, AB · Calgary, AB · Camrose, AB · Canmore, AB · Cochrane, AB · Edmonton, AB · Fort McMurray, AB · Fort Saskatchewan, AB · Grande Prairie, AB · Lethbridge, AB · Medicine Hat, AB · Okotoks, AB · Red Deer, AB · Rocky View No 44, AB · Sherwood Park, AB · St. Albert, AB · Strathmore, AB · Wetaskiwin, AB · Abbotsford, BC · Burnaby, BC · Campbell River, BC · Chilliwack, BC · Coquitlam, BC · Courtenay, BC · Cranbrook, BC · Duncan, BC · Kamloops, BC · Kelowna, BC · Langley (District), BC · Nanaimo, BC · New Westminster, BC · North Vancouver, BC · Penticton, BC · Port Coquitlam, BC · Prince George, BC · Richmond, BC · Squamish, BC · Surrey, BC · Tsawwassen, BC · Vancouver, BC · Vernon, BC · Victoria, BC · BC · Whistler, BC · Brandon, MB · Winnipeg, MB · Bathurst, NB · Beresford, NB · Caraquet, NB · Dieppe, NB · Edmundston, NB · Fredericton, NB · Miramichi, NB · Moncton, NB · Oromocto, NB · Saint John, NB · Shediac, NB · NB · Corner Brook, NL · Gander, NL · Grand Falls-Windsor, NL · Mount Pearl, NL · St. John's, NL · Amherst, NS · Bedford, NS · Dartmouth, NS · Halifax, NS · Keddys Corner, NS · Liverpool, NS · Lower Sackville, NS · New Minas, NS · Port Williams, NS · St. Peter's, NS · Sydney Indian Reserve No. 28A, NS · Truro, NS · Yarmouth Indian Reserve No. 33, NS · NS · Ajax, ON · Ancaster, ON · Aurora, ON · Barrie, ON · Belleville, ON · Bowmanville, ON · Bracebridge, ON · Brampton, ON · Brantford, ON · Burlington, ON · Cambridge, ON · Chatham-Kent, ON · Collingwood, ON · Concord, ON · Cornwall, ON · Courtice, ON · Georgetown, ON · Guelph, ON · Hamilton, ON · Kawartha Lakes, ON · Keswick, ON · Kincardine, ON · Kingston, ON · Kitchener, ON · Little Britain, ON · London, ON · Maple, ON · Markham, ON · Midland, ON · Milton, ON · Mississauga, ON · Newmarket, ON · Niagara Falls, ON · North Bay, ON · Oakville, ON · Orangeville, ON · Orillia, ON · Orleans, ON · Oshawa, ON · Ottawa, ON · Owen Sound, ON · Pefferlaw, ON · Pembroke, ON · Peterborough, ON · Pickering, ON · Port Perry, ON · Richmond Hill, ON · Russell, ON · Sarnia, ON · Sault Ste. Marie, ON · ON · St. Catharines, ON · St. Thomas, ON · Stouffville, ON · Stratford, ON · Sudbury, ON · Thornhill, ON · Thunder Bay, ON · Tillsonburg, ON · Timmins, ON · Toronto, ON · Trenton, ON · Waterloo, ON · Whitby, ON · Windsor, ON · Woodbridge, ON · Woodstock, ON · Charlottetown, PE · Summerside, PE · PE · Beloeil, QC · Blainville, QC · Boisbriand, QC · Brossard, QC · Châteauguay, QC · Dorval, QC · Gatineau, QC · Granby, QC · Joliette, QC · Laval, QC · Levis, QC · Longueuil, QC · Mont-Royal, QC · Montreal, QC · Pointe-Claire, QC · Quebec, QC · Repentigny, QC · Rosemère, QC · Saint-Bruno, QC · Saint-Jean-sur-Richelieu, QC · Saint-Jérôme, QC · Salaberry-de-Valleyfield, QC · Sherbrooke, QC · Terrebonne, QC · Trois-Rivières, QC · Vaudreuil-Dorion, QC · Regina, SK · Saskatoon, SK · Lasalle, QC · Bradford, ON · Grand-Sault/Grand Falls, NB · Glace Bay, NS · Scarborough, ON · Saint-Laurent, QC · Kanata, ON · Bloomfield Station, PE · Chatham, ON · Rocky View County, AB · Fenelon Falls, ON · Gloucester, ON · Saint-Leonard, QC · Nepean, ON · Dundas, ON · West Vancouver, BC · Saint-Hubert, QC · Simcoe, ON · East York, ON · Etobicoke, ON · McLeods, NB · York, ON · Langley, BC · North York, ON · Stittsville, ON · Sydney, NS · Lachine, QC · Waterdown, ON · St Peters, NS · Yarmouth, NS · Unionville, ON · Anjou, QC · Saint-Basile, NB
The Marketing Operations Manager is responsible for the operational execution, governance, reporting, and optimization of marketing-generated leads and campaigns across Rogers Business.…
Added 13 mins ago
KO
Junior Human Resources Associate
KidStrong of Alberta
St. Albert, AB
- $25 CAD / hour
- Full-time
So if you want to work for a growth oriented company, where we build leaders that create impact, please apply! Remember to include both a cover letter and resume with your application.
Added 13 mins ago
RE
Family Treatment Leader - Moose Jaw, SK
Ranch Ehrlo Society
Moose Jaw, SK
- Part-time
…and create a safe, nurturing, and structured environment for growth. As a Family Treatment Leader, you'll provide essential home-based services such as promoting positive parenting,…
Added 13 mins ago
MC
Financial Services Representative - Full Time
Meridian Credit Union
Orillia, ON
- $50,000 to $53,000 CAD / year
- Full-time
Our Retail teams work alongside our partners in Wealth, Small Business, and Mobile Mortgage Specialists to support our Members' holistic financial growth.
Added 13 mins ago
M
AI&T Manager
MDA
Sainte-Anne-de-Bellevue, QC
- Full-time
The AIT Manager oversees the assembly, integration and testing of a product or a program to meet the expectations of both customers and the company. A broader objective of this role is to…
Added 13 mins ago
PH
Clerk IV Booking/Program
Providence Healthcare
Vancouver, BC
- Other
Reporting to the Patient Care Manager or designate and receiving work direction from the Physicians, the position performs:
Added 13 mins ago
FC
Senior QA Analyst
First Canadian Financial Group
Sherwood Park, AB
- Full-time
First Canadian is a national organization and we are experiencing unprecedented growth!
Added 13 mins ago
SI
Talent Attraction Manager
Service Inspired Restaurants
Oakville, ON
- Other
We are seeking an innovative Talent Attraction Manager, to lead our recruitment team and the transformation of our hiring practices. This role combines strategic leadership with hands-on…
Added 13 mins ago
CC
Retail Shift Leader
Canna Cabana
Okotoks, AB
- Full-time
Oversee the responsibilities of the Store Manager in the absence of SM or ASM
Added 13 mins ago
CC
Retail Store Manager
Canna Cabana
Calgary, AB · Bridlewood, Calgary, AB
- Full-time
The Retail Store Manager is responsible for the daily operations and profitability of the establishment according to set goals and business objectives. Daily operations include staff…
Added 13 mins ago
CC
Retail Shift Leader
Canna Cabana
Okotoks, AB
- Part-time
Oversee the responsibilities of the Store Manager in the absence of SM or ASM
Added 13 mins ago
CC
Retail Sales Associate
Canna Cabana
Ottawa, ON · Byward, Ottawa, ON
- $17.95 to $18.5 CAD / hour
- Part-time
Answer external and internal phone calls and transfer calls to the appropriate person or Store Manager.
Added 13 mins ago
Senior Specialist, Data Governance
Brother Canada
Dollard-Des Ormeaux, QC
…Authenticity, Excellence, and Boldness. We foster collaboration, growth, and work-life balance through flexible hours, hybrid work options, wellness subsidies, learning and development,…
Added 13 mins ago
AF
Financial Service Representative - LendDirect Office 1694
Attain Finance
Calgary, AB
- Full-time
“My nearly decade-long journey with LendDirect has been an incredible experience filled with growth, opportunity, and development. Over the years, I’ve had the privilege of working in three…
Added 13 mins ago
AF
Branch Manager - Office 1722
Attain Finance
Saint John, NB
- Full-time
“My nearly decade-long journey with LendDirect has been an incredible experience filled with growth, opportunity, and development. Over the years, I’ve had the privilege of working in three…
Added 13 mins ago
TO
Nurse Practitioner - Full Time Temporary - 12 months.
THE ONEILL CENTRE
Ottawa, ON
- Full-time
Added 13 mins ago
TO
Registered Nurse - Casual/FT/PT
THE ONEILL CENTRE
Ottawa, ON
- Part-time
The Registered Nurse (RN) reports to the Assistant Director of Care/Nurse Manager and provides clinical leadership to support safe, high-quality, person- and family-centered care. The RN…
Added 13 mins ago
TO
Cook - Part Time
THE ONEILL CENTRE
Ottawa, ON
- Part-time
Cook reports to Food Services Manager/ Food Services Supervisor and is expected to demonstrate commitment to resident safety by providing high-quality care in accordance with the…
Added 13 mins ago
UH
Physiotherapist - CCC
University Health Network
Toronto, ON
- Part-time
Engaging in continuous professional growth, including active participation in relevant committees.

Tumi

Vaughan Mills Assistant Manager

Vaughan, ON, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Posting language: English
Posted: Nov 3, 2026

Original job description

Associate Benefits:

Work-life balance

Training

Paid time off

Tuition Reimbursement

Employee Discount

Employee Assistance Program (EFAP)

Comprehensive benefits package including medical, dental, life and AD&D, short or long-term disability coverage and dependent life coverage.

This position may be eligible to participate in a company incentive program.

Your role at Tumi:

As part of our Retail team, the Assistant Manager is responsible for creating a client experience that accurately reflects the ethos of our brand while building and maintaining strong client relationships and driving sales through outstanding service.

The ideal candidate is committed to client service, demonstrating a strong understanding of, if not passion for, the luxury, travel, fashion, and lifestyle markets.

The TUMI retail environment encourages an entrepreneurial spirit, offering growth opportunities over time as we work together to increase sales, KPI’s, build client awareness, provide world-class service, and grow the brand.

Key Responsibilities:

Performance to Goals:

Meet and exceed individual and store baseline goals for personal sales and KPI metrics inclusive of conversion, DPT, UPT and Client Data Capture.

Leadership and Initiative:

Display a good sense of initiative, able to plan and prioritize, displays strategic thinking, and champion change in an effective manner.

Take pride in work and strives for excellence.

Take responsibility for performance and complete all assigned tasks and meet deadlines.

People Development:

Training and Developing: Help teach others training content through consistent roleplay and coaching. Demonstrate an openness to new ideas and concepts while quickly learning and applying to the job. Monitor and assist the Store Manager with the training and development for store associates. Complete quarterly goalsetting for personal development.

Coaching and Feedback: Clearly articulate strengths, goals and opportunities. Show critical thinking capabilities and is solution oriented. Utilize company tools to create a 360-degree coaching culture. Openness to feedback from supervisors, peers and team.

Networking and Recruiting: Assist the Store Manager in recruiting and networking to ensure hiring of high caliber performing team members as well as maintain an active bench strength of potential candidates.

Communication and Relationship Building:

Exercise strong written and verbal skills: Adapt communication skills upwards, laterally and to their team.

Demonstrate ethical conduct when completing job duties.

Promote the organization’s goals and adapt flexibly to change.

Ability to remain calm and deescalate situations.

Collaborate effectively with team.

Compliance:

Assist the Store Manager with managing the store schedule and timecards and payroll.

Maintain Tumi University Training.

Adhere to all company policies and procedures.

Visual Merchandising/Client Experience:

Ensure the store follows the visual guidelines and directives.

Enforce excellent client services through the emphasis of utilizing client books, thank you cards and executing event strategies. Ensure a consistent superior client experience.

Qualifications

Qualifications:

Understand the TUMI brand and have true passion for the lifestyle, clients, and product assortment.

Values a collaborative environment and have an openness to feedback.

The retail team stands, moves around the store, lifts, pushes boxes that weigh 30 pounds, and uses a ladder to complete job duties.

Have strong sales and client experience, preferably in the luxury market.

Can demonstrate proven success in meeting sales goals and achieving KPI’s.

Flexible availability to work nights, weekends, mornings, and holidays as needed.

Have a strong sense of integrity and an ability to lead by example.

Have strong time management skills.

Who we are:

Since 1975, TUMI has been creating world-class business, travel and performance luxury essentials, designed to upgrade, uncomplicate, and beautify all aspects of life on the move. Blending flawless functionality with a spirit of ingenuity, we’re committed to empowering journeys as a lifelong partner to movers and makers in pursuit of their passions. The brand is sold globally in over 75 countries with approximately 2,000 points of sale.

Why you'll love working here:

At TUMI, you’ll find a dynamic working environment, joining a community where each team member is empowered with an entrepreneurial spirit. Associates are respected as a vital part of the organization and recognized for their contributions. We believe in a workplace that gives every individual the opportunity to make an impact, and our ongoing commitment is to provide all the tools you need to succeed - guidance towards individual career growth, professional training and development initiatives, and a motivating, exciting environment - along with competitive salaries and comprehensive benefits programs.

What we value:

INNOVATIVE BY NATURE. SUSTAINABLE BY CHOICE. TUMI protects the things that matter most, the things you own and the planet you travel to see. Our planet is an astonishing place and we believe it’s our responsibility to preserve it for travelers of the future. By putting excellence and quality first, we ensure that every TUMI product has lifelong purpose, supported by our rigorous testing standards, exploration of recycled materials, and global repair network.
PARTNERS WE BELIEVE IN. Staying true to our values by helping take care of the most vulnerable among us aligns with our mission and is a core element of what we do. We focus on three main areas: promoting wellbeing; empowering vulnerable communities; and protecting the earth’s beautiful places. Each year we extend our philanthropic efforts to partners that help better the world. From supporting St. Jude Children’s Research Hospital fight to cure childhood cancer to Waves for Water who provides clean water to communities in need, we proudly stand by the profound changes they enact.
CULTURE & INCLUSION. As an organization, we are committed to a diverse and vibrant culture, welcoming people from all walks of life. Our long-standing commitment to culture and inclusion empowers each of us to bring our authentic selves and unique differences to work every day.

The actual rate of pay offered depends on various factors, including qualifications for the position and relevant experience; as well as other legitimate, non-discriminatory business factors specific to the position or location.

Tumi is an equal opportunity employer and is committed to promoting and maintaining a work environment in which all applicants, associates, customers, and other individuals are treated with dignity and respect free from unlawful harassment, discrimination, or retaliation.

Apply About employer

More about this job

Responsibilities

The Assistant Manager is responsible for driving sales and KPI performance while fostering a client-centric environment that reflects the Tumi brand. They will also lead, coach, and develop store associates while assisting the Store Manager with daily operations, recruitment, and visual merchandising.

Requirements

The ideal candidate possesses strong sales and leadership experience, preferably within the luxury retail market. They must demonstrate a passion for the brand, excellent communication skills, and the flexibility to work a varied schedule including nights, weekends, and holidays.

Skills

Sales management
KPI tracking
Clienteling
Team leadership
Staff training
Coaching
Recruitment
Visual merchandising
Inventory management
Conflict resolution
Strategic planning
Time management
Communication
Customer service
Luxury retail
Performance management

Benefits

Work-life balance
Training
Paid time off
Tuition reimbursement
Employee discount
Employee assistance program
Medical insurance
Dental insurance
Life insurance
AD&D insurance
Short-term disability coverage
Long-term disability coverage
Dependent life coverage
Company incentive program

Visa sponsorship

Not detected in the job text

Keywords

Retail management
Luxury goods
KPIs
Sales goals
Client experience
Visual merchandising
Coaching
Recruiting
Team development
Inventory control
Payroll management
Customer service
Performance metrics
Strategic thinking
Time management
Leadership
Tumi University
Client data capture
Operational compliance
Fashion retail
Lifestyle market
Entrepreneurial spirit
Conflict de-escalation
Roleplay coaching
360-degree feedback

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