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Added 7 mins ago
VC
Community Care Assistant (Community Health Worker)
Vancouver Coastal Health
Sechelt, BC
- Full-time
…direction works under the direction of the Supervisor/Coordinator/Manager or delegate to provide home support services to clients. Assists clients with varied levels of care, observes, and…
Added 7 mins ago
IO
Engineer, Design and Fabrication
Invest Ottawa
Ottawa, ON
- Full-time
Reporting to the Engineering Manager, Programs at Area X.O, the Engineer, Design and Fabrication is responsible for establishing and operating the Area X.O design and fabrication lab and…
Added 7 mins ago
B
Personal Banking Associate
BMO
Vancouver, BC
- Full-time
Collaborates with BMO partners to identify referral opportunities that further grow the customer’s relationship with BMO beyond personal banking.
Added 7 mins ago
IO
Engineering Manager. Programs
Invest Ottawa
Ottawa, ON
- Full-time
Reporting to the Senior Engineering Manager, Defence and Advanced Robotics at Area X.O, the Engineering Manager, Programs is accountable for delivering Area X.O’s recurring, milestone- and…
Added 7 mins ago
B
Mortgage Specialist
BMO
Markham, ON
- Full-time
…ownership a reality. You will be provided with industry-leading training and support and will be able to build your existing referral network with our competitive referral programs to…
Added 7 mins ago
B
Customer Service Representative
BMO
Trail, BC
- Part-time
Probes to understand customer personal banking and credit card needs and integrates marketing promotions and programs into customer conversations to provide strategic advice.
Added 7 mins ago
Customer Processing Representative (Bilingual)
The Canada Life Assurance Company
London, ON · Montreal, QC
You’ll be part of a supportive team that values collaboration, consistency, and doing quality work. We provide clear guidance, training, and ongoing support to help you succeed in your role.
Added 7 mins ago
Office Manager
Long View Systems
AB
We are looking for an experienced, people-focused Office Manager to lead the day-to-day workplace experience for our Edmonton branch. This visible and hands-on role combines office and…
Added 22 mins ago
CL
Customer Processing Representative (Bilingual)
Canada Life
London, ON
- Full-time
You’ll be part of a supportive team that values collaboration, consistency, and doing quality work. We provide clear guidance, training, and ongoing support to help you succeed in your role.
Added 22 mins ago
CN
Fire Training Officer
Canadian Nuclear Laboratories
Pinawa, MB
- Full-time
…the job for you! Our Whiteshell location is seeking a Fire Training Officer to help develop and deliver comprehensive firefighter training programs while supporting the coordination of…
Added 22 mins ago
Y
Business Development_L3 Software (LIMS & QMS) Solutions
Yokogawa
NB · Chiasson Office, NB
- Full-time
…development planning activities as well as formal and informal training and coaching; gain or maintain external professional accreditation where relevant to improve performance and fulfill…
Added 22 mins ago
CN
Plumber/Steamfitter
Canadian Nuclear Laboratories
Chalk River, ON
- Full-time
Assisting with the training, coaching, and mentoring of apprentices and new employees.
Added 22 mins ago
AE
Project Engineer / Project Manager
Associated Engineering
Yellowknife, NT
- Full-time
…seeking an experienced and dedicated Project Engineer/Project Manager to join our team in our Yellowknife office. This role is a great opportunity for a motivated engineering professional…
Added 22 mins ago
A
Ready Mix Operations Manager
Aplin
Kitimat, BC
- Full-time
…solutions company to recruit an experienced and driven Operations Manager – Ready-Mix Concrete for its operations in Kitimat, British…
Added 22 mins ago
N
Assistant Chef - Inflight Catering
Newrest
Mississauga, ON
- Full-time
Notify manager of any maintenance repairs need or unsafe conditions
Added 22 mins ago
L
Infrastructure Solution Architect
LotusFlare
Toronto, ON
- Full-time
…Balancer, AWS Web Application Firewall, and AWS Certificate…
Added 22 mins ago
LV
JUNIOR ASSISTANT MANAGER-EN
La Vie En Rose
Sarnia, ON
- Full-time
Achieve your personal sales goals (don’t worry, our training will help you get there!);
Added 22 mins ago
CM
Unit Clerk - Repost
CancerCare Manitoba
Winnipeg, MB
- Full-time
Reporting to the Unit Manager, the Unit Clerk performs a variety of clerical tasks, supportive functions for patient and staff, and the Department. The incumbent ensures the care and…
Added 22 mins ago
LA
Training and Development Manager
LISI AEROSPACE NORTH AMERICA
Dorval, QC
- Full-time
As a Training and Development Manager, you will design, implement, and oversee training programs that enhance our employees' skills and knowledge. This role is crucial in ensuring that our…
Added 22 mins ago
G
Property Manager
Greystar
Calgary, AB · HIVE, Calgary, AB
- Full-time
The Property Manager manages the day-to-day operations of an assigned property including managing the team members, daily activities, and resources of the property to achieve established…
Added 22 mins ago
Assistant Manager
Lammle's Western Wear
Calgary, AB
Support in the coaching and training of the team on product knowledge, merchandising standards, and selling techniques; aligning with the Store Manager
Added 22 mins ago
FB
Credit Adjudicator
Fairstone Bank
Montreal, QC
- Full-time
…deposits and GICs, credit cards, retail and automobile financing, personal loans and digital lending - we offer financial solutions tailored to all Canadians, including newcomers,…
Added 37 mins ago
CL
Customer Processing Representative (Bilingual)
Canada Life
Montreal, QC
- Full-time
You’ll be part of a supportive team that values collaboration, consistency, and doing quality work. We provide clear guidance, training, and ongoing support to help you succeed in your role.
Added 37 mins ago
PH
Clerk IV Booking/Program
Providence Healthcare
Vancouver, BC
- Other
Reporting to the Patient Care Manager or designate and receiving work direction from the Physicians, the position performs:
Added 37 mins ago
Senior Specialist, Data Governance
Brother Canada
Dollard-Des Ormeaux, QC
…the data governance framework. This role reports to a Senior Manager, Data Governance, and will be part of a team that focuses on operational effectiveness, maximizing data value and…

Tumi

Vaughan Mills Assistant Manager

Vaughan, ON, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Posting language: English
Posted: Nov 3, 2026

Original job description

Associate Benefits:

Work-life balance

Training

Paid time off

Tuition Reimbursement

Employee Discount

Employee Assistance Program (EFAP)

Comprehensive benefits package including medical, dental, life and AD&D, short or long-term disability coverage and dependent life coverage.

This position may be eligible to participate in a company incentive program.

Your role at Tumi:

As part of our Retail team, the Assistant Manager is responsible for creating a client experience that accurately reflects the ethos of our brand while building and maintaining strong client relationships and driving sales through outstanding service.

The ideal candidate is committed to client service, demonstrating a strong understanding of, if not passion for, the luxury, travel, fashion, and lifestyle markets.

The TUMI retail environment encourages an entrepreneurial spirit, offering growth opportunities over time as we work together to increase sales, KPI’s, build client awareness, provide world-class service, and grow the brand.

Key Responsibilities:

Performance to Goals:

Meet and exceed individual and store baseline goals for personal sales and KPI metrics inclusive of conversion, DPT, UPT and Client Data Capture.

Leadership and Initiative:

Display a good sense of initiative, able to plan and prioritize, displays strategic thinking, and champion change in an effective manner.

Take pride in work and strives for excellence.

Take responsibility for performance and complete all assigned tasks and meet deadlines.

People Development:

Training and Developing: Help teach others training content through consistent roleplay and coaching. Demonstrate an openness to new ideas and concepts while quickly learning and applying to the job. Monitor and assist the Store Manager with the training and development for store associates. Complete quarterly goalsetting for personal development.

Coaching and Feedback: Clearly articulate strengths, goals and opportunities. Show critical thinking capabilities and is solution oriented. Utilize company tools to create a 360-degree coaching culture. Openness to feedback from supervisors, peers and team.

Networking and Recruiting: Assist the Store Manager in recruiting and networking to ensure hiring of high caliber performing team members as well as maintain an active bench strength of potential candidates.

Communication and Relationship Building:

Exercise strong written and verbal skills: Adapt communication skills upwards, laterally and to their team.

Demonstrate ethical conduct when completing job duties.

Promote the organization’s goals and adapt flexibly to change.

Ability to remain calm and deescalate situations.

Collaborate effectively with team.

Compliance:

Assist the Store Manager with managing the store schedule and timecards and payroll.

Maintain Tumi University Training.

Adhere to all company policies and procedures.

Visual Merchandising/Client Experience:

Ensure the store follows the visual guidelines and directives.

Enforce excellent client services through the emphasis of utilizing client books, thank you cards and executing event strategies. Ensure a consistent superior client experience.

Qualifications

Qualifications:

Understand the TUMI brand and have true passion for the lifestyle, clients, and product assortment.

Values a collaborative environment and have an openness to feedback.

The retail team stands, moves around the store, lifts, pushes boxes that weigh 30 pounds, and uses a ladder to complete job duties.

Have strong sales and client experience, preferably in the luxury market.

Can demonstrate proven success in meeting sales goals and achieving KPI’s.

Flexible availability to work nights, weekends, mornings, and holidays as needed.

Have a strong sense of integrity and an ability to lead by example.

Have strong time management skills.

Who we are:

Since 1975, TUMI has been creating world-class business, travel and performance luxury essentials, designed to upgrade, uncomplicate, and beautify all aspects of life on the move. Blending flawless functionality with a spirit of ingenuity, we’re committed to empowering journeys as a lifelong partner to movers and makers in pursuit of their passions. The brand is sold globally in over 75 countries with approximately 2,000 points of sale.

Why you'll love working here:

At TUMI, you’ll find a dynamic working environment, joining a community where each team member is empowered with an entrepreneurial spirit. Associates are respected as a vital part of the organization and recognized for their contributions. We believe in a workplace that gives every individual the opportunity to make an impact, and our ongoing commitment is to provide all the tools you need to succeed - guidance towards individual career growth, professional training and development initiatives, and a motivating, exciting environment - along with competitive salaries and comprehensive benefits programs.

What we value:

INNOVATIVE BY NATURE. SUSTAINABLE BY CHOICE. TUMI protects the things that matter most, the things you own and the planet you travel to see. Our planet is an astonishing place and we believe it’s our responsibility to preserve it for travelers of the future. By putting excellence and quality first, we ensure that every TUMI product has lifelong purpose, supported by our rigorous testing standards, exploration of recycled materials, and global repair network.
PARTNERS WE BELIEVE IN. Staying true to our values by helping take care of the most vulnerable among us aligns with our mission and is a core element of what we do. We focus on three main areas: promoting wellbeing; empowering vulnerable communities; and protecting the earth’s beautiful places. Each year we extend our philanthropic efforts to partners that help better the world. From supporting St. Jude Children’s Research Hospital fight to cure childhood cancer to Waves for Water who provides clean water to communities in need, we proudly stand by the profound changes they enact.
CULTURE & INCLUSION. As an organization, we are committed to a diverse and vibrant culture, welcoming people from all walks of life. Our long-standing commitment to culture and inclusion empowers each of us to bring our authentic selves and unique differences to work every day.

The actual rate of pay offered depends on various factors, including qualifications for the position and relevant experience; as well as other legitimate, non-discriminatory business factors specific to the position or location.

Tumi is an equal opportunity employer and is committed to promoting and maintaining a work environment in which all applicants, associates, customers, and other individuals are treated with dignity and respect free from unlawful harassment, discrimination, or retaliation.

Apply About employer

More about this job

Responsibilities

The Assistant Manager is responsible for driving sales and KPI performance while fostering a client-centric environment that reflects the Tumi brand. They will also lead, coach, and develop store associates while assisting the Store Manager with daily operations, recruitment, and visual merchandising.

Requirements

The ideal candidate possesses strong sales and leadership experience, preferably within the luxury retail market. They must demonstrate a passion for the brand, excellent communication skills, and the flexibility to work a varied schedule including nights, weekends, and holidays.

Skills

Sales management
KPI tracking
Clienteling
Team leadership
Staff training
Coaching
Recruitment
Visual merchandising
Inventory management
Conflict resolution
Strategic planning
Time management
Communication
Customer service
Luxury retail
Performance management

Benefits

Work-life balance
Training
Paid time off
Tuition reimbursement
Employee discount
Employee assistance program
Medical insurance
Dental insurance
Life insurance
AD&D insurance
Short-term disability coverage
Long-term disability coverage
Dependent life coverage
Company incentive program

Visa sponsorship

Not detected in the job text

Keywords

Retail management
Luxury goods
KPIs
Sales goals
Client experience
Visual merchandising
Coaching
Recruiting
Team development
Inventory control
Payroll management
Customer service
Performance metrics
Strategic thinking
Time management
Leadership
Tumi University
Client data capture
Operational compliance
Fashion retail
Lifestyle market
Entrepreneurial spirit
Conflict de-escalation
Roleplay coaching
360-degree feedback

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