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Added 4 mins ago
PA
Sales Associate Labrador Region
PAL Airlines
Happy Valley-Goose Bay, NL
- Full-time
We're looking for a Full-Time Fixed-Term Sales Associate who is passionate about Labrador and excited to help strengthen relationships throughout the region. In this role, you'll build…
Added 4 mins ago
CO
Associate Orthodontist - Shoreline Orthodontics
Corus Orthodontists
Campbell River, BC
- Full-time
…modern practice? Shoreline Orthodontics is excited to welcome an Associate Orthodontist to join our growing team, working alongside Dr. Paul Helpard, Dr. Michelle Kosmowski, and Dr. Amanda…
Added 4 mins ago
C
Temporary Sales Associate
Coach
Ottawa, ON
- Part-time
The Sales Associate is the front‑line ambassador of the Coach brand. You will deliver an elevated, personalized shopping experience, meet personal and store sales goals, and support daily…
Added 4 mins ago
CO
Associate Orthodontist - Smile Big Orthodontics
Corus Orthodontists
AB · Alberta, Canada
- Full-time
Associate Orthodontist – Partnership Opportunity
Added 4 mins ago
C
Temporary Sales Associate
Coach
Ottawa, ON
- Part-time
The Sales Associate is the front‑line ambassador of the Coach brand. You will deliver an elevated, personalized shopping experience, meet personal and store sales goals, and support daily…
Added 4 mins ago
LB
Analyst, Middle Office
Laurentian Bank
Toronto, ON
- Full-time
…institutional division as well as the other divisions as required. The associate will collaborate with the other Middle office team members as well as with other areas within LBS including…
Added 4 mins ago
T
Customer Experience Associate
TD
Sherwood Park, AB
- Part-time
…future today and apply for the position of a Customer Experience Associate. We are expecting an all-around champion who can understand customer needs and advise best suited banking…
Added 4 mins ago
GF
Customer Service Representative (Motivator) - Burnaby Northgate
GoodLife Fitness
Burnaby, BC
- Part-time
The Motivator role is critical to the success of our GoodLife Fitness Clubs. A Motivator is typically the first Associate a Member or Potential Member interacts with upon arrival to the…
Added 4 mins ago
C
Business Development Associate
Corpay
Toronto, ON
- Full-time
Corpay is currently looking to hire a Business Development Associate. This position falls under our Cross Border line of business and is located in Toronto, Canada. In this role you’ll…
Added 4 mins ago
C
Associate, Enterprise Strategy and Corporate Development
CIBC
Toronto, ON
- Full-time
We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients.
Added 19 mins ago
B
Client Service Associate, BMO Nesbitt Burns
BMO
Calgary, AB · CALG
- Full-time
…professionals operate within a collaborative, team based wealth management model spanning Investment Management, Private Banking, Wealth Planning, and Trust & Estate. This integrated…
Added 19 mins ago
B
Personal Banking Associate
BMO
Vancouver, BC
- Full-time
Collaborates with BMO partners to identify referral opportunities that further grow the customer’s relationship with BMO beyond personal banking.
Added 19 mins ago
Associate, Recruitment & Admissions
Simon Fraser University
Burnaby, BC
…offered at the university. The team responsibilities include relationship building, review and evaluation of candidates, business development, event planning, marketing and ambassador…
Added 34 mins ago
FR
Site Administrator
FirstService Residential Canada
Toronto, ON
- Full-time
FirstService Residential transforms the property management landscape by providing professional association management services to over 9,000 residential communities across the United…
Added 34 mins ago
FR
Site Administrator
FirstService Residential Canada
Mississauga, ON
- Part-time
FirstService Residential transforms the property management landscape by providing professional association management services to over 9,000 residential communities across the United…
Added 34 mins ago
TY
Human Resources Coordinator
The York School
Toronto, ON
- $60,000 to $68,000 CAD / year
- Full-time
Join a relationship-based school community where your work is valued, your growth is supported, and collaboration is part of everyday work. At The York School, a co-educational independent…
Added 34 mins ago
RD
Experienced Administrative Associate
RBC Dominion Securities
Vancouver, BC · Greater Vancouver Metropolitan Area
- Full-time
Role Description This full-time, on-site Administrative Associate role is based in the downtown Vancouver and supports the day-to-day operations of a discretionary wealth management…
Added 34 mins ago
P
Part Time Flex Sales Associate
Pandora
London, ON
- Part-time
The Flex Sales associate will be the ultimate Pandora Fan. You will be responsible for delivering a world-class experience, surpassing sales goals, and continually finding innovative ways…
Added 34 mins ago
G
Key Account Manager-Ontario
Galderma
Toronto, ON
- $94,400 to $118,000 CAD / year
- Full-time
The Associate Key Account Manager is a developmental sales leadership role designed to build future Key Account Management capability within Galderma. Reporting to the Senior Retail Sales &…
Added 34 mins ago
L
Branch Manager - Office 1722
LendDirect
Saint John, NB
- Full-time
Community Impact: Demonstrated ability to make a positive difference in the community by assisting others, whether through customer service, project management, or team support.
Added 34 mins ago
UO
Assistant / Associate / Full Professor Breast Radiology - St. Michael's Hospital
University of Toronto
Toronto, ON
- $200,000 CAD / year
…practice enjoys a close collaborative working and academic relationship with Breast Surgery, Medical Oncology, and other hospital programs. This is the ideal role for a self-starter and a…
Added 49 mins ago
SI
Wireless Sales Consultant
Staples Inc.
Granby, QC
- Full-time
Effectively resolves customer concerns and escalates to management when appropriate
Added 49 mins ago
Associate Director, Trade & Working Capital Solutions, Global Transaction Banking
Scotiabank
Toronto, ON
…Business, Commercial and Corporate clients with effective treasury management solutions coupled with a best-in-class service model, making it easy for clients to do business with…
Added 49 mins ago
Customer Experience Associate - Centerpoint Mall, North York, ON (22.50 hours/week)
Scotiabank
Toronto, ON · North York, ON
…services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital…
Added 49 mins ago
Customer Experience Associate - Brentwood Shopping Centre, Burnaby BC (18.75hrs/week)
Scotiabank
Burnaby, BC
…services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital…

Tumi

Vaughan Mills Assistant Manager

Vaughan, ON, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Posting language: English
Posted: Nov 3, 2026

Original job description

Associate Benefits:

Work-life balance

Training

Paid time off

Tuition Reimbursement

Employee Discount

Employee Assistance Program (EFAP)

Comprehensive benefits package including medical, dental, life and AD&D, short or long-term disability coverage and dependent life coverage.

This position may be eligible to participate in a company incentive program.

Your role at Tumi:

As part of our Retail team, the Assistant Manager is responsible for creating a client experience that accurately reflects the ethos of our brand while building and maintaining strong client relationships and driving sales through outstanding service.

The ideal candidate is committed to client service, demonstrating a strong understanding of, if not passion for, the luxury, travel, fashion, and lifestyle markets.

The TUMI retail environment encourages an entrepreneurial spirit, offering growth opportunities over time as we work together to increase sales, KPI’s, build client awareness, provide world-class service, and grow the brand.

Key Responsibilities:

Performance to Goals:

Meet and exceed individual and store baseline goals for personal sales and KPI metrics inclusive of conversion, DPT, UPT and Client Data Capture.

Leadership and Initiative:

Display a good sense of initiative, able to plan and prioritize, displays strategic thinking, and champion change in an effective manner.

Take pride in work and strives for excellence.

Take responsibility for performance and complete all assigned tasks and meet deadlines.

People Development:

Training and Developing: Help teach others training content through consistent roleplay and coaching. Demonstrate an openness to new ideas and concepts while quickly learning and applying to the job. Monitor and assist the Store Manager with the training and development for store associates. Complete quarterly goalsetting for personal development.

Coaching and Feedback: Clearly articulate strengths, goals and opportunities. Show critical thinking capabilities and is solution oriented. Utilize company tools to create a 360-degree coaching culture. Openness to feedback from supervisors, peers and team.

Networking and Recruiting: Assist the Store Manager in recruiting and networking to ensure hiring of high caliber performing team members as well as maintain an active bench strength of potential candidates.

Communication and Relationship Building:

Exercise strong written and verbal skills: Adapt communication skills upwards, laterally and to their team.

Demonstrate ethical conduct when completing job duties.

Promote the organization’s goals and adapt flexibly to change.

Ability to remain calm and deescalate situations.

Collaborate effectively with team.

Compliance:

Assist the Store Manager with managing the store schedule and timecards and payroll.

Maintain Tumi University Training.

Adhere to all company policies and procedures.

Visual Merchandising/Client Experience:

Ensure the store follows the visual guidelines and directives.

Enforce excellent client services through the emphasis of utilizing client books, thank you cards and executing event strategies. Ensure a consistent superior client experience.

Qualifications

Qualifications:

Understand the TUMI brand and have true passion for the lifestyle, clients, and product assortment.

Values a collaborative environment and have an openness to feedback.

The retail team stands, moves around the store, lifts, pushes boxes that weigh 30 pounds, and uses a ladder to complete job duties.

Have strong sales and client experience, preferably in the luxury market.

Can demonstrate proven success in meeting sales goals and achieving KPI’s.

Flexible availability to work nights, weekends, mornings, and holidays as needed.

Have a strong sense of integrity and an ability to lead by example.

Have strong time management skills.

Who we are:

Since 1975, TUMI has been creating world-class business, travel and performance luxury essentials, designed to upgrade, uncomplicate, and beautify all aspects of life on the move. Blending flawless functionality with a spirit of ingenuity, we’re committed to empowering journeys as a lifelong partner to movers and makers in pursuit of their passions. The brand is sold globally in over 75 countries with approximately 2,000 points of sale.

Why you'll love working here:

At TUMI, you’ll find a dynamic working environment, joining a community where each team member is empowered with an entrepreneurial spirit. Associates are respected as a vital part of the organization and recognized for their contributions. We believe in a workplace that gives every individual the opportunity to make an impact, and our ongoing commitment is to provide all the tools you need to succeed - guidance towards individual career growth, professional training and development initiatives, and a motivating, exciting environment - along with competitive salaries and comprehensive benefits programs.

What we value:

INNOVATIVE BY NATURE. SUSTAINABLE BY CHOICE. TUMI protects the things that matter most, the things you own and the planet you travel to see. Our planet is an astonishing place and we believe it’s our responsibility to preserve it for travelers of the future. By putting excellence and quality first, we ensure that every TUMI product has lifelong purpose, supported by our rigorous testing standards, exploration of recycled materials, and global repair network.
PARTNERS WE BELIEVE IN. Staying true to our values by helping take care of the most vulnerable among us aligns with our mission and is a core element of what we do. We focus on three main areas: promoting wellbeing; empowering vulnerable communities; and protecting the earth’s beautiful places. Each year we extend our philanthropic efforts to partners that help better the world. From supporting St. Jude Children’s Research Hospital fight to cure childhood cancer to Waves for Water who provides clean water to communities in need, we proudly stand by the profound changes they enact.
CULTURE & INCLUSION. As an organization, we are committed to a diverse and vibrant culture, welcoming people from all walks of life. Our long-standing commitment to culture and inclusion empowers each of us to bring our authentic selves and unique differences to work every day.

The actual rate of pay offered depends on various factors, including qualifications for the position and relevant experience; as well as other legitimate, non-discriminatory business factors specific to the position or location.

Tumi is an equal opportunity employer and is committed to promoting and maintaining a work environment in which all applicants, associates, customers, and other individuals are treated with dignity and respect free from unlawful harassment, discrimination, or retaliation.

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More about this job

Responsibilities

The Assistant Manager is responsible for driving sales and KPI performance while fostering a client-centric environment that reflects the Tumi brand. They will also lead, coach, and develop store associates while assisting the Store Manager with daily operations, recruitment, and visual merchandising.

Requirements

The ideal candidate possesses strong sales and leadership experience, preferably within the luxury retail market. They must demonstrate a passion for the brand, excellent communication skills, and the flexibility to work a varied schedule including nights, weekends, and holidays.

Skills

Sales management
KPI tracking
Clienteling
Team leadership
Staff training
Coaching
Recruitment
Visual merchandising
Inventory management
Conflict resolution
Strategic planning
Time management
Communication
Customer service
Luxury retail
Performance management

Benefits

Work-life balance
Training
Paid time off
Tuition reimbursement
Employee discount
Employee assistance program
Medical insurance
Dental insurance
Life insurance
AD&D insurance
Short-term disability coverage
Long-term disability coverage
Dependent life coverage
Company incentive program

Visa sponsorship

Not detected in the job text

Keywords

Retail management
Luxury goods
KPIs
Sales goals
Client experience
Visual merchandising
Coaching
Recruiting
Team development
Inventory control
Payroll management
Customer service
Performance metrics
Strategic thinking
Time management
Leadership
Tumi University
Client data capture
Operational compliance
Fashion retail
Lifestyle market
Entrepreneurial spirit
Conflict de-escalation
Roleplay coaching
360-degree feedback

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