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Added 3 mins ago
LC
Natural Foods Assistant Department Manager Full Time Day
Loblaw Companies Limited
Halifax, NS
- Full-time
…deals our team members are there to give excellent customer service and memorable experiences. Our Assistant Department Managers are dedicated people leaders who navigate us to providing…
Added 3 mins ago
LC
Gérant de fruits et légumes
Loblaw Companies Limited
Chambly, QC
- Full-time
Train and develop department associates in customer service, product knowledge, and merchandising
Added 3 mins ago
LC
Meat/Seafood Department Manager
Loblaw Companies Limited
Windsor, ON
- Full-time
Train and develop department associates in customer service, product knowledge, and merchandising
Added 3 mins ago
LC
Gérant de service et caisses
Loblaw Companies Limited
Salaberry-de-Valleyfield, QC
- Full-time
Train and develop department associates in customer service, product knowledge, and merchandising
Added 3 mins ago
BU
Coordinator, Student Leadership Development
Brock University
St. Catharines, ON · Main Campus (Employees)
- Full-time
Support a welcoming and responsive environment for students, staff, partners and visitors by contributing to shared service standards and effective team communication;
Added 3 mins ago
NP
Reservations Manager - Full Time
Northland Properties
Halifax, NS
- Full-time
…but also in our teams. Both our culinary and front of house staff members are made of people who work to make memorable experiences for our guests, from handcrafted dishes to flawless table…
Added 3 mins ago
Pharmacy Manager
Neighbourly Pharmacy
London, ON
Perform staff performance reviews and support with recruitment, training and development.
Added 3 mins ago
Bales - Rover (Scale Operator/Traffic Bin Spotter)
Human Resources
Sharon, ON
…ISO and operating procedures, and works collaboratively with staff, drivers and contractors. Reliable attendance, flexibility to provide coverage and support other positions, and a strong…
Added 3 mins ago
L
Retail Store Manager
Lovisa
Ottawa, ON
- Full-time
Drive sales targets through effective team leadership and strategic planning
Added 3 mins ago
Interim Local Medical Lead- Rapid Access to Addiction Care Services, Fraser North Addiction Medicine and Substance Use Services (FN RAAC)
Fraser Health
New Westminster, BC
Fraser Heath is seeking to fill an interim Local Medical Lead position which provides leadership and direction to the members of the Department of Addiction Medicine and Substance Use…
Added 3 mins ago
FH
Director, Clinical Operations (Community & Hospital)
Fraser Health
New Westminster, BC
- Full-time
The Director, Clinical Operations provides leadership and direction on strategies, planning, design, implementation, delivery and assessment of assigned clinical department/service within…
Added 3 mins ago
FH
Coordinator, Special Initiatives & Projects
Fraser Health
Surrey, BC
- Full-time
…partners to drive strategic projects that improve patient care, service delivery, and organizational effectiveness. This role is ideal for someone who enjoys bringing people together,…
Added 3 mins ago
FH
Coordinator, Clinical Research
Fraser Health
Surrey, BC
- Temporary
Provides direction and leadership to research related staff, including the supervision of students and volunteers, within the scope of the projects, as appropriate.
Added 3 mins ago
Facilities/Office Administrator - 6 month contract
MCAP
Toronto, ON
Identify operational and maintenance issues arising and report to Facilities Leadership or established vendor regarding any areas of concern e.g. janitorial deficiencies, premise leaks, or…
Added 3 mins ago
TU
Assistant Professor of Teaching (tenure-track)
The University of British Columbia
Vancouver, BC
- Full-time
In addition to teaching and educational leadership, the successful candidate will be expected to contribute to service activities within the Department, Faculty, and University, as well as…
Added 3 mins ago
E
Senior Water & Wastewater Engineer
Englobe
Regina, SK
- Full-time
Have a reliable and credible background in client service;
Added 3 mins ago
UO
Systems Administrator & Business Analyst
University of Niagara Falls Canada
Niagara Falls, ON
- $90,000 to $110,000 CAD / year
- Full-time
…digitally oriented institution that prepares graduates for leadership in the digital world. We believe in delivering programs that provide a direct pathway to meaningful careers in…
Added 3 mins ago
TM
VP, Surety Solutions
Tokio Marine Canada Ltd.
Toronto, ON
- Full-time
We support Canadian businesses in taking smart risks by delivering practical insurance solutions and exceptional service through trusted broker partnerships.
Added 3 mins ago
C
Manager, Housing and Rent Supplement Administration
Cota
Toronto, ON
- Full-time
Provides leadership to and oversight of assigned supportive housing program or programs and the Service Providers assigned to that team or team
Added 3 mins ago
SC
Cash Management Analyst
SPECTRAFORCE Canada
Toronto, ON · Greater Toronto Area, Canada
- Contract
Provide consistent and effective service and support to internal business partners (“customers”) as a key escalation point for business product challenges/investigations while ensuring…
Added 3 mins ago
OC
Manager, Direct Response and Individual Giving - 12 month maternity leave contract
Osteoporosis Canada
Toronto, ON
- Full-time
…working with internal team members, external consultants and service…
Added 3 mins ago
TS
Assistant Kettle Coordinator - Temporary
The Salvation Army in Canada
Duncan, BC
- Part-time
…needs and live out our mission, vision and values of hope, service, dignity and stewardship. As a faith- and values-based organization, we hire and serve people of all backgrounds and walks…
Added 3 mins ago
S
Senior Client Services Coordinator
SGS
Lakefield, ON
- $27 to $29 CAD / hour
- Full-time
The Sr. Client Services Coordinator is a key member of the Client Service team, serving as the client advocate and laboratory liaison. By building a strong working relationship with our…
Added 3 mins ago
AC
Senior Mechanical Estimator
Accenture Construct
Toronto, ON
- Full-time
…drainage, utilities, fire protection, conveying equipment, service and maintenance equipment, pumps, storage tanks, compressed air, natural gas systems,…
Added 3 mins ago
MH
Food Service Attendant
Mackenzie Health
Richmond Hill, ON
- $25.61 to $27.98 CAD / hour
- Full-time
The Food Service Attendant will provide support to the department of Food and Nutrition Services by completing the food service and sanitation tasks as assigned including clean-up of…

Tumi

Vaughan Mills Assistant Manager

Vaughan, ON, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Posting language: English
Posted: Nov 3, 2026

Original job description

Associate Benefits:

Work-life balance

Training

Paid time off

Tuition Reimbursement

Employee Discount

Employee Assistance Program (EFAP)

Comprehensive benefits package including medical, dental, life and AD&D, short or long-term disability coverage and dependent life coverage.

This position may be eligible to participate in a company incentive program.

Your role at Tumi:

As part of our Retail team, the Assistant Manager is responsible for creating a client experience that accurately reflects the ethos of our brand while building and maintaining strong client relationships and driving sales through outstanding service.

The ideal candidate is committed to client service, demonstrating a strong understanding of, if not passion for, the luxury, travel, fashion, and lifestyle markets.

The TUMI retail environment encourages an entrepreneurial spirit, offering growth opportunities over time as we work together to increase sales, KPI’s, build client awareness, provide world-class service, and grow the brand.

Key Responsibilities:

Performance to Goals:

Meet and exceed individual and store baseline goals for personal sales and KPI metrics inclusive of conversion, DPT, UPT and Client Data Capture.

Leadership and Initiative:

Display a good sense of initiative, able to plan and prioritize, displays strategic thinking, and champion change in an effective manner.

Take pride in work and strives for excellence.

Take responsibility for performance and complete all assigned tasks and meet deadlines.

People Development:

Training and Developing: Help teach others training content through consistent roleplay and coaching. Demonstrate an openness to new ideas and concepts while quickly learning and applying to the job. Monitor and assist the Store Manager with the training and development for store associates. Complete quarterly goalsetting for personal development.

Coaching and Feedback: Clearly articulate strengths, goals and opportunities. Show critical thinking capabilities and is solution oriented. Utilize company tools to create a 360-degree coaching culture. Openness to feedback from supervisors, peers and team.

Networking and Recruiting: Assist the Store Manager in recruiting and networking to ensure hiring of high caliber performing team members as well as maintain an active bench strength of potential candidates.

Communication and Relationship Building:

Exercise strong written and verbal skills: Adapt communication skills upwards, laterally and to their team.

Demonstrate ethical conduct when completing job duties.

Promote the organization’s goals and adapt flexibly to change.

Ability to remain calm and deescalate situations.

Collaborate effectively with team.

Compliance:

Assist the Store Manager with managing the store schedule and timecards and payroll.

Maintain Tumi University Training.

Adhere to all company policies and procedures.

Visual Merchandising/Client Experience:

Ensure the store follows the visual guidelines and directives.

Enforce excellent client services through the emphasis of utilizing client books, thank you cards and executing event strategies. Ensure a consistent superior client experience.

Qualifications

Qualifications:

Understand the TUMI brand and have true passion for the lifestyle, clients, and product assortment.

Values a collaborative environment and have an openness to feedback.

The retail team stands, moves around the store, lifts, pushes boxes that weigh 30 pounds, and uses a ladder to complete job duties.

Have strong sales and client experience, preferably in the luxury market.

Can demonstrate proven success in meeting sales goals and achieving KPI’s.

Flexible availability to work nights, weekends, mornings, and holidays as needed.

Have a strong sense of integrity and an ability to lead by example.

Have strong time management skills.

Who we are:

Since 1975, TUMI has been creating world-class business, travel and performance luxury essentials, designed to upgrade, uncomplicate, and beautify all aspects of life on the move. Blending flawless functionality with a spirit of ingenuity, we’re committed to empowering journeys as a lifelong partner to movers and makers in pursuit of their passions. The brand is sold globally in over 75 countries with approximately 2,000 points of sale.

Why you'll love working here:

At TUMI, you’ll find a dynamic working environment, joining a community where each team member is empowered with an entrepreneurial spirit. Associates are respected as a vital part of the organization and recognized for their contributions. We believe in a workplace that gives every individual the opportunity to make an impact, and our ongoing commitment is to provide all the tools you need to succeed - guidance towards individual career growth, professional training and development initiatives, and a motivating, exciting environment - along with competitive salaries and comprehensive benefits programs.

What we value:

INNOVATIVE BY NATURE. SUSTAINABLE BY CHOICE. TUMI protects the things that matter most, the things you own and the planet you travel to see. Our planet is an astonishing place and we believe it’s our responsibility to preserve it for travelers of the future. By putting excellence and quality first, we ensure that every TUMI product has lifelong purpose, supported by our rigorous testing standards, exploration of recycled materials, and global repair network.
PARTNERS WE BELIEVE IN. Staying true to our values by helping take care of the most vulnerable among us aligns with our mission and is a core element of what we do. We focus on three main areas: promoting wellbeing; empowering vulnerable communities; and protecting the earth’s beautiful places. Each year we extend our philanthropic efforts to partners that help better the world. From supporting St. Jude Children’s Research Hospital fight to cure childhood cancer to Waves for Water who provides clean water to communities in need, we proudly stand by the profound changes they enact.
CULTURE & INCLUSION. As an organization, we are committed to a diverse and vibrant culture, welcoming people from all walks of life. Our long-standing commitment to culture and inclusion empowers each of us to bring our authentic selves and unique differences to work every day.

The actual rate of pay offered depends on various factors, including qualifications for the position and relevant experience; as well as other legitimate, non-discriminatory business factors specific to the position or location.

Tumi is an equal opportunity employer and is committed to promoting and maintaining a work environment in which all applicants, associates, customers, and other individuals are treated with dignity and respect free from unlawful harassment, discrimination, or retaliation.

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More about this job

Responsibilities

The Assistant Manager is responsible for driving sales and KPI performance while fostering a client-centric environment that reflects the Tumi brand. They will also lead, coach, and develop store associates while assisting the Store Manager with daily operations, recruitment, and visual merchandising.

Requirements

The ideal candidate possesses strong sales and leadership experience, preferably within the luxury retail market. They must demonstrate a passion for the brand, excellent communication skills, and the flexibility to work a varied schedule including nights, weekends, and holidays.

Skills

Sales management
KPI tracking
Clienteling
Team leadership
Staff training
Coaching
Recruitment
Visual merchandising
Inventory management
Conflict resolution
Strategic planning
Time management
Communication
Customer service
Luxury retail
Performance management

Benefits

Work-life balance
Training
Paid time off
Tuition reimbursement
Employee discount
Employee assistance program
Medical insurance
Dental insurance
Life insurance
AD&D insurance
Short-term disability coverage
Long-term disability coverage
Dependent life coverage
Company incentive program

Visa sponsorship

Not detected in the job text

Keywords

Retail management
Luxury goods
KPIs
Sales goals
Client experience
Visual merchandising
Coaching
Recruiting
Team development
Inventory control
Payroll management
Customer service
Performance metrics
Strategic thinking
Time management
Leadership
Tumi University
Client data capture
Operational compliance
Fashion retail
Lifestyle market
Entrepreneurial spirit
Conflict de-escalation
Roleplay coaching
360-degree feedback

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