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Added 17 mins ago
UO
Research Team Lead
University of Victoria
Victoria, BC
- Full-time
…the Faculty-level; oversee the delivery of research support services offered through the Dean’s office; maintain a high standard of compliance, efficiency, and client service; and provide…
Added 17 mins ago
UO
Co-op Coordinator
University of Victoria
Victoria, BC
- Full-time
Reporting to the Associate Director, and working closely with all programs in relevant faculties and departments, the Co-op Coordinator will support the strategic direction and promote the…
Added 1 hour ago
C
Sales Associate II
Coach
Toronto, ON
- Part-time
The Sales Associate is the front‑line ambassador of the Coach brand. You will deliver an elevated, personalized shopping experience, meet personal and store sales goals, and support daily…
Added 2 hours ago
T
Yorkdale- Associate Manager PT Under 20 hours
Tumi
Toronto, ON
- Part-time
As part of our Retail team, the Associate Manager is responsible for creating a client experience that accurately reflects the ethos of our brand while building and maintaining strong…
Added 2 hours ago
NB
Wealth Associate
National Bank of Canada
London, ON
- Full-time
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NB
Associate
National Bank of Canada
Surrey, BC
- Full-time
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NB
Wealth Associate
National Bank of Canada
Laval, QC
- Full-time
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SD
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Quebec, QC
- Full-time
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Added 3 hours ago
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Customer Experience Associate
TD
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…service transactions and providing information and advice on services, products, and solutions to existing or prospective TD customers. At the branch, we understand customer needs and…
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Personal Banking Associate Trainee - Repentigny
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Repentigny, QC
- Full-time
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Client Service Associate, Insurance and Investments
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Winnipeg, MB
- Full-time
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Added 4 hours ago
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Bilingual Associate, New Business – Individual
Manulife
Waterloo, ON
- Full-time
Manulife is a leading Canada-based financial services group with principal operations in Asia, Canada and the United States. We operate as John Hancock in the U.S. and as Manulife in other…
Added 5 hours ago
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Patient Care Supervisor
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- Full-time
Good understanding of Specialty Pharmacy business, structure of programs, delivery of program services, customer base and client-centered approach
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Brand Advocate West
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BC · West Vancouver, BC
- Full-time
The Brand Advocate (Apple) supports and represents a well-known technology brand in retail locations. This associate effectively and efficiently merchandises product as well as communicates…
Added 5 hours ago
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Lead Prospector
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Toronto, ON · TPCA Toronto
- Full-time
TP is a worldwide leader in client experience management and contact center business process outsourcing. With more than 500,000 employees, development of an efficient and responsible…
Added 5 hours ago
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Veterinarian – Alberta
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AB · Alberta, Canada
- Full-time
…supportive, inclusive, and high-performing environment? We’re seeking Associate Veterinarians to join our network of veterinary hospitals across Alberta. If you enjoy the full scope of…
Added 6 hours ago
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Temporary Sales Associate
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Toronto, ON
- Part-time
The Sales Associate is the front‑line ambassador of the Coach brand. You will deliver an elevated, personalized shopping experience, meet personal and store sales goals, and support daily…
Added 7 hours ago
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Senior Associate, Nexus, Client Delivery
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Halifax, NS
- Full-time
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Added 7 hours ago
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Accounts Payable Coordinator
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AB · Edmonton, Alberta
- $20 to $23 CAD / hour
- Contract
Our client is seeking an Accounts Payable Coordinator to support high-volume accounts payable operations within a fast-paced corporate environment. This role is responsible for processing…
Added 7 hours ago
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Warehouse Associate
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Burnaby, BC
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Added 7 hours ago
SD
Caissier(ère), rémunéré(e) à l’heure – PHX temps partiel Quarts de travail flexibles Embauche feu vert
Shoppers Drug Mart
Montreal, QC
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Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do.
Added 7 hours ago
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Assistant.e technique en pharmacie, rémunéré(e) à l’heure – PHX temps partiel Quarts de travail flexibles Embauche feu vert
Shoppers Drug Mart
Saint-Jean-sur-Richelieu, QC
- Part-time
Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do.
Added 8 hours ago
CG
Manager of Housekeeping and Laundry
Compass Group Canada
Toronto, ON · Scarborough, ON
- Full-time
…Functions of the department. Personnel Management includes new associate interviews, selection, hiring, evaluation and on occasion termination in accordance with Compass Standards, Client…
Added 8 hours ago
Store Associate
Sherwin-Williams
Courtenay, BC
…to promptly resolve any customer concerns and ensure maximum client satisfaction as well as stay up-to-date with product features and maintain the high quality and visual standards of the…
Added 10 hours ago
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Manager of Housekeeping and Laundry
Maquise
Toronto, ON · SCARBOROUGH, ON
- Full-time
…Functions of the department. Personnel Management includes new associate interviews, selection, hiring, evaluation and on occasion termination in accordance with Compass Standards, Client…

Tumi

Yorkdale- Associate Manager PT Under 20 hours

Toronto, ON, Canada

Part-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Part-time
Posting language: English
Posted: Oct 28, 2026

Original job description

Associate Benefits:

Work-life balance

Training

Employee Discount

This position may be eligible to participate in a company incentive program

Your role at Tumi:

As part of our Retail team, the Associate Manager is responsible for creating a client experience that accurately reflects the ethos of our brand while building and maintaining strong client relationships and driving sales through outstanding service.

The ideal candidate is committed to client service, demonstrating a strong understanding of, if not passion for, the luxury, travel, fashion, and lifestyle markets.

The TUMI retail environment encourages an entrepreneurial spirit, offering growth opportunities over time as we work together to increase sales, KPI’s, build client awareness, provide world-class service, and grow the brand.

Key Responsibilities:

Performance to Goals:

Meet and exceed individual and store baseline goals for personal sales and KPI metrics inclusive of conversion, DPT, UPT and Client Data Capture.

Leadership and Initiative:

Display a good sense of initiative, able to plan and prioritize, display strategic thinking, and champion change in an effective manner.

Take pride in work and strive for excellence.

Take responsibility for performance and complete all assigned tasks and meet deadlines.

People Development:

Training and Developing: Help teach others training content through consistent roleplay and coaching. Demonstrate an openness to new ideas and concepts while quickly learning and applying to the job. Monitor and assist the Store Manager with the training and development for store associates. Complete quarterly goalsetting for personal development.

Coaching and Feedback: Clearly articulate strengths, goals and opportunities. Show critical thinking capabilities and is solution oriented. Utilize company tools to create a 360-degree coaching culture. Openness to feedback from supervisors, peers and team.

Communication and Relationship Building:

Exercise strong written and verbal skills.

Adapt communication skills upwards, laterally and to their team.

Demonstrate ethical conduct when completing job duties.

Promote the organization’s business goals and adapt flexibly to change.

Ability to remain calm and deescalate situations.

Collaborate effectively with team.

Compliance:

Manage personal timecards to ensure payroll accuracy.

Maintain Tumi University Training.

Adhere to all company policies and procedures.

Visual Merchandising/Client Experience:

Ensure the store follows the visual guidelines and directives.

Enforce excellent client services through the emphasis of utilizing client books, thank you cards and executing event strategies.

Ensure a consistent superior client experience.

Qualifications

Qualifications:

Understand the TUMI brand and have true passion for the lifestyle, clients, and product assortment.

Value a collaborative environment and have an openness to feedback.

The retail team stands, moves around the store, lifts, pushes boxes that weigh 30 pounds, and uses a ladder to complete job duties.

Have strong sales and client experience, preferably in the luxury market.

Can demonstrate proven success in meeting sales goals and achieving KPI’s.

Flexible availability to work nights, weekends, mornings, and holidays as needed.

Have a strong sense of integrity and an ability to lead by example.

Have strong time management skills.

Who we are:

Since 1975, TUMI has been creating world-class business, travel and performance luxury essentials, designed to upgrade, uncomplicate, and beautify all aspects of life on the move. Blending flawless functionality with a spirit of ingenuity, we’re committed to empowering journeys as a lifelong partner to movers and makers in pursuit of their passions. The brand is sold globally in over 75 countries with approximately 2,000 points of sale.

Why you'll love working here:

At TUMI, you’ll find a dynamic working environment, joining a community where each team member is empowered with an entrepreneurial spirit. Associates are respected as a vital part of the organization and recognized for their contributions. We believe in a workplace that gives every individual the opportunity to make an impact, and our ongoing commitment is to provide all the tools you need to succeed - guidance towards individual career growth, professional training and development initiatives, and a motivating, exciting environment - along with competitive salaries and comprehensive benefits programs.

What we value:

INNOVATIVE BY NATURE. SUSTAINABLE BY CHOICE. TUMI protects the things that matter most, the things you own and the planet you travel to see. Our planet is an astonishing place and we believe it’s our responsibility to preserve it for travelers of the future. By putting excellence and quality first, we ensure that every TUMI product has lifelong purpose, supported by our rigorous testing standards, exploration of recycled materials, and global repair network.
PARTNERS WE BELIEVE IN. Staying true to our values by helping take care of the most vulnerable among us aligns with our mission and is a core element of what we do. We focus on three main areas: promoting wellbeing; empowering vulnerable communities; and protecting the earth’s beautiful places. Each year we extend our philanthropic efforts to partners that help better the world. From supporting St. Jude Children’s Research Hospital fight to cure childhood cancer to Waves for Water who provides clean water to communities in need, we proudly stand by the profound changes they enact.
CULTURE & INCLUSION. As an organization, we are committed to a diverse and vibrant culture, welcoming people from all walks of life. Our long-standing commitment to culture and inclusion empowers each of us to bring our authentic selves and unique differences to work every day.

The actual rate of pay offered depends on various factors, including qualifications for the position and relevant experience; as well as other legitimate, non-discriminatory business factors specific to the position or location.

Tumi is an equal opportunity employer and is committed to promoting and maintaining a work environment in which all applicants, associates, customers, and other individuals are treated with dignity and respect free from unlawful harassment, discrimination, or retaliation.

Apply About employer

More about this job

Responsibilities

The Associate Manager is responsible for driving sales and KPI performance while creating a superior client experience that reflects the Tumi brand. They will also lead, coach, and develop store associates while ensuring compliance with company policies and visual merchandising standards.

Requirements

Candidates should have strong sales and client experience, preferably within the luxury market, and demonstrate a passion for the Tumi lifestyle. The role requires flexible availability for nights, weekends, and holidays, as well as the physical ability to lift up to 30 pounds.

Skills

Sales
Client service
Leadership
Coaching
Visual merchandising
Time management
Communication
Strategic thinking
KPI management
Conflict resolution
Training
Inventory management

Benefits

Work-life balance
Training
Employee discount
Company incentive program

Visa sponsorship

Not detected in the job text

Keywords

Retail
Luxury
Sales
KPI
Clienteling
Visual Merchandising
Coaching
Leadership
Customer Service
Inventory
Time Management
Performance Management
Fashion
Travel
Lifestyle
Entrepreneurial Spirit
Communication
Conflict De-escalation
Payroll
Training

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