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Added 12 mins ago
VC
Gestionnaire en Fiscalité | Tax Manager
Valsoft Corporation
Montreal, QC · Saint-Laurent, Quebec
- Full-time
We’re looking for a Tax Manager to own tax for the companies Ventures builds (currently 4). You’ll set each new company up correctly from the start, keep it compliant as it grows, and build…
Added 41 mins ago
KS
Western Regional Sales Manager - Alberta
Kinetic Search Group
AB · Alberta, Canada
- $110,000 to $125,000 CAD / year
- Full-time
Backed by a larger international organization, our client combines the strength and stability of an established industry leader with the customer-focused approach of a specialized technical…
Added 1 hour ago
AL
Director of Operations
AlgoEdge Labs
Niagara Falls, ON
- Full-time
Career path: Development path to General Manager
Added 2 hours ago
VC
Tax Manager | Gestionnaire en Fiscalité
Valsoft Corporation
Montreal, QC · Saint-Laurent, Quebec
- Full-time
We’re looking for a Tax Manager to own tax for the companies Ventures builds (currently 4). You’ll set each new company up correctly from the start, keep it compliant as it grows, and build…
Added 2 hours ago
CG
Security Guard - Spare - Borden
Commissionaires Great Lakes
ON · Borden, Ontario
- Part-time
Your commitment to serving the needs of our clients and employees will encourage client and employee loyalty and enhance our organization’s success.
Added 3 hours ago
Retail Assistant Brand Manager, Sandro/Maje, (Holt Renfrew Ogilvy, Montreal)
SMCP NORTH AMERICA (US, CANADA)
Montreal, QC
As an Assistant Brand Manager, you’ll be a key leader in delivering an elevated client experience while inspiring and coaching your team to achieve excellence. You’ll lead by example,…
Added 4 hours ago
A
Senior Delivery Manager, Temporary
Aviso
Toronto, ON
- Temporary
We're looking to fill an opening for a Senior Delivery Manager to join the Enterprise Project Management Office for 12 months.
Added 4 hours ago
MP
Senior Project Manager
Michael Page
Mississauga, ON
- $130,000 to $170,000 CAD / year
- Full-time
As a Senior Project Manager, you will lead retail projects from initiation to completion, ensuring they are delivered on time, within budget, and to the highest standards. You will manage…
Added 4 hours ago
P
Executive Administrative Assistant
Popular
St. Thomas, ON
- Full-time
The Executive Administrative Assistant provides high-level administrative and operational support to the Division Manager and VI Region Division. This position plays a key role in…
Added 4 hours ago
T
Yorkdale- Associate Manager PT Under 20 hours
Tumi
Toronto, ON
- Part-time
As part of our Retail team, the Associate Manager is responsible for creating a client experience that accurately reflects the ethos of our brand while building and maintaining strong…
Added 4 hours ago
B
Tenant Services Coordinator
BGIS
Toronto, ON
- Full-time
…drive innovation for our clients’ businesses. Globally, we manager over 320 million square feet of client portfolios across 30,000+ locations in North America, Europe, Middle East,…
Added 5 hours ago
Project Director, Major Project – Tunnel & Underground Group
EBC Inc.
Mississauga, ON
…involved with, with or without the assistance of a project manager. The project manager will take care of the completion of the projects he has tendered and…
Added 5 hours ago
NB
Wealth Associate
National Bank of Canada
London, ON
- Full-time
…400,000 clients in about 100 branches. Reporting to the regional manager, you will team up with a wealth advisor to offer an exceptional client experience. Collaboration and partnership…
Added 5 hours ago
GI
Millwork Engineer / CNC Programmer
Giffin Interior
Engineer, BC
- Full-time
…support our shop, production efficiency, and overall project…
Added 5 hours ago
NB
Associate
National Bank of Canada
Surrey, BC
- Full-time
…400,000 clients in about 100 branches. Reporting to the regional manager, you will team up with a wealth advisor to offer an exceptional client experience. Collaboration and partnership…
Added 5 hours ago
M
CRM Project Manager
Monks
Toronto, ON
- Full-time
As a CRM Project Manager, you will hold a critical project and people leadership role responsible for the progress and success of one or more projects. This could include leading full…
Added 5 hours ago
NB
Wealth Associate
National Bank of Canada
Laval, QC
- Full-time
…400,000 clients in about 100 branches. Reporting to the regional manager, you will team up with a wealth advisor to offer an exceptional client experience. Collaboration and partnership…
Added 6 hours ago
C
Bilingual Senior HR Business Partner – Corporate Groups
CBC/Radio-Canada
Ottawa, ON
- Full-time
Reporting to the Senior Manager, HR, you will be a key member of the People & Culture team, providing strategic Human Resources and Industrial Relations (HR/IR) consultation and operational…
Added 6 hours ago
T
Customer Experience Associate
TD
Maple Ridge, BC
- Part-time
…banking experience. TD is deeply committed to being a leader in client experience, that is why we believe that all colleagues, no matter where they work, are client facing. Together, we are…
Added 6 hours ago
T
Personal Banking Associate Trainee - Repentigny
TD
Repentigny, QC
- Full-time
…banking experience. TD is deeply committed to being a leader in client experience, that is why we believe that all colleagues, no matter where they work, are client facing. Together, we are…
Added 6 hours ago
CL
Client Service Associate, Insurance and Investments
Canada Life
Winnipeg, MB
- Full-time
Reporting to the Manager, Operations the Client Service Associate, Insurance and Investments, will be the ‘glue’ that binds all client relationships together. You will be the first voice…
Added 6 hours ago
C
Bilingual Senior HR Business Partner – Corporate Groups
CBC/Radio-Canada
Ottawa, ON · Greater Ottawa Metropolitan Area
- Full-time
Reporting to the Senior Manager, HR, you will be a key member of the People & Culture team, providing strategic Human Resources and Industrial Relations (HR/IR) consultation and operational…
Added 7 hours ago
B
Facility Manager III
BGIS
Toronto, ON
- Full-time
…drive innovation for our clients’ businesses. Globally, we manager over 320 million square feet of client portfolios across 30,000+ locations in North America, Europe, Middle East,…
Added 7 hours ago
T&
Project Manager - Real Estate
Turner & Townsend
AB · Edmonton, Canada
- Full-time
…programmes as we turn challenge into opportunity and complexity into…
Added 7 hours ago
B
Global Relationship Manager- 3
BrightClaim
ON
- Full-time
…conversion and delivery. Manage the resolution of cross-functional client issues, ensuring efficient and timely responses to client needs. Develop a growth strategy focused on both…

Tumi

Yorkdale- Associate Manager PT Under 20 hours

Toronto, ON, Canada

Part-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Part-time
Posting language: English
Posted: Oct 28, 2026

Original job description

Associate Benefits:

Work-life balance

Training

Employee Discount

This position may be eligible to participate in a company incentive program

Your role at Tumi:

As part of our Retail team, the Associate Manager is responsible for creating a client experience that accurately reflects the ethos of our brand while building and maintaining strong client relationships and driving sales through outstanding service.

The ideal candidate is committed to client service, demonstrating a strong understanding of, if not passion for, the luxury, travel, fashion, and lifestyle markets.

The TUMI retail environment encourages an entrepreneurial spirit, offering growth opportunities over time as we work together to increase sales, KPI’s, build client awareness, provide world-class service, and grow the brand.

Key Responsibilities:

Performance to Goals:

Meet and exceed individual and store baseline goals for personal sales and KPI metrics inclusive of conversion, DPT, UPT and Client Data Capture.

Leadership and Initiative:

Display a good sense of initiative, able to plan and prioritize, display strategic thinking, and champion change in an effective manner.

Take pride in work and strive for excellence.

Take responsibility for performance and complete all assigned tasks and meet deadlines.

People Development:

Training and Developing: Help teach others training content through consistent roleplay and coaching. Demonstrate an openness to new ideas and concepts while quickly learning and applying to the job. Monitor and assist the Store Manager with the training and development for store associates. Complete quarterly goalsetting for personal development.

Coaching and Feedback: Clearly articulate strengths, goals and opportunities. Show critical thinking capabilities and is solution oriented. Utilize company tools to create a 360-degree coaching culture. Openness to feedback from supervisors, peers and team.

Communication and Relationship Building:

Exercise strong written and verbal skills.

Adapt communication skills upwards, laterally and to their team.

Demonstrate ethical conduct when completing job duties.

Promote the organization’s business goals and adapt flexibly to change.

Ability to remain calm and deescalate situations.

Collaborate effectively with team.

Compliance:

Manage personal timecards to ensure payroll accuracy.

Maintain Tumi University Training.

Adhere to all company policies and procedures.

Visual Merchandising/Client Experience:

Ensure the store follows the visual guidelines and directives.

Enforce excellent client services through the emphasis of utilizing client books, thank you cards and executing event strategies.

Ensure a consistent superior client experience.

Qualifications

Qualifications:

Understand the TUMI brand and have true passion for the lifestyle, clients, and product assortment.

Value a collaborative environment and have an openness to feedback.

The retail team stands, moves around the store, lifts, pushes boxes that weigh 30 pounds, and uses a ladder to complete job duties.

Have strong sales and client experience, preferably in the luxury market.

Can demonstrate proven success in meeting sales goals and achieving KPI’s.

Flexible availability to work nights, weekends, mornings, and holidays as needed.

Have a strong sense of integrity and an ability to lead by example.

Have strong time management skills.

Who we are:

Since 1975, TUMI has been creating world-class business, travel and performance luxury essentials, designed to upgrade, uncomplicate, and beautify all aspects of life on the move. Blending flawless functionality with a spirit of ingenuity, we’re committed to empowering journeys as a lifelong partner to movers and makers in pursuit of their passions. The brand is sold globally in over 75 countries with approximately 2,000 points of sale.

Why you'll love working here:

At TUMI, you’ll find a dynamic working environment, joining a community where each team member is empowered with an entrepreneurial spirit. Associates are respected as a vital part of the organization and recognized for their contributions. We believe in a workplace that gives every individual the opportunity to make an impact, and our ongoing commitment is to provide all the tools you need to succeed - guidance towards individual career growth, professional training and development initiatives, and a motivating, exciting environment - along with competitive salaries and comprehensive benefits programs.

What we value:

INNOVATIVE BY NATURE. SUSTAINABLE BY CHOICE. TUMI protects the things that matter most, the things you own and the planet you travel to see. Our planet is an astonishing place and we believe it’s our responsibility to preserve it for travelers of the future. By putting excellence and quality first, we ensure that every TUMI product has lifelong purpose, supported by our rigorous testing standards, exploration of recycled materials, and global repair network.
PARTNERS WE BELIEVE IN. Staying true to our values by helping take care of the most vulnerable among us aligns with our mission and is a core element of what we do. We focus on three main areas: promoting wellbeing; empowering vulnerable communities; and protecting the earth’s beautiful places. Each year we extend our philanthropic efforts to partners that help better the world. From supporting St. Jude Children’s Research Hospital fight to cure childhood cancer to Waves for Water who provides clean water to communities in need, we proudly stand by the profound changes they enact.
CULTURE & INCLUSION. As an organization, we are committed to a diverse and vibrant culture, welcoming people from all walks of life. Our long-standing commitment to culture and inclusion empowers each of us to bring our authentic selves and unique differences to work every day.

The actual rate of pay offered depends on various factors, including qualifications for the position and relevant experience; as well as other legitimate, non-discriminatory business factors specific to the position or location.

Tumi is an equal opportunity employer and is committed to promoting and maintaining a work environment in which all applicants, associates, customers, and other individuals are treated with dignity and respect free from unlawful harassment, discrimination, or retaliation.

Apply About employer

More about this job

Responsibilities

The Associate Manager is responsible for driving sales and KPI performance while creating a superior client experience that reflects the Tumi brand. They will also lead, coach, and develop store associates while ensuring compliance with company policies and visual merchandising standards.

Requirements

Candidates should have strong sales and client experience, preferably within the luxury market, and demonstrate a passion for the Tumi lifestyle. The role requires flexible availability for nights, weekends, and holidays, as well as the physical ability to lift up to 30 pounds.

Skills

Sales
Client service
Leadership
Coaching
Visual merchandising
Time management
Communication
Strategic thinking
KPI management
Conflict resolution
Training
Inventory management

Benefits

Work-life balance
Training
Employee discount
Company incentive program

Visa sponsorship

Not detected in the job text

Keywords

Retail
Luxury
Sales
KPI
Clienteling
Visual Merchandising
Coaching
Leadership
Customer Service
Inventory
Time Management
Performance Management
Fashion
Travel
Lifestyle
Entrepreneurial Spirit
Communication
Conflict De-escalation
Payroll
Training

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