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Added 11 mins ago
Automation Manager
Maple Leaf Foods Inc
Hamilton, ON
$96,000 to $141,000 CAD / year
Full-time
Learning and development opportunities, including workshops, ‘speaker series’ events, and resources that allow you to develop your skills and progress your career.
Added 11 mins ago
Business Development Manager
Rillo
Toronto, ON
$100,000 to $120,000 CAD / year
Full-time
We are working exclusively with a well-capitalized technology investment group to identify a Business Development Manager for their corporate development team. The group partners with…
Added 26 mins ago
Marketing Coordinator
Kohl & Frisch Limited
Concord, ON
Full-time
Assist in the development and execution of marketing materials across digital, print, and social platforms.
Added 26 mins ago
Career Opportunities: Chief of Security (1679)
Equinox Gold Corp.
Grand Falls-Windsor, NL
Full-time
Reporting to the Health, Safety, Security & Training Manager, the Chief of Security is responsible and accountable for all security functions across the mine site, providing leadership for…
Added 42 mins ago
Senior Project Manager, Incubator - Global (Fixed Term Contract)
DECIEM | THE ABNORMAL BEAUTY COMPANY
Toronto, ON
Contract
The Senior Project Manager, Incubator - Global serves as the end-to-end lead project manager for all Deciem Incubator initiatives, with a large focus on new brand and new product launches.…
Added 42 mins ago
National Account Manager - US Growth Channels
Multy
Vaughan, ON
Full-time
…top priority. We are looking for a proactive, high-energy, and results-driven National Account Manager – US Growth Channels to lead business development efforts, open new distribution…
Added 42 mins ago
AI Delivery Engineer
7shifts
Toronto, ON
Full-time
…you work at the intersection of strong engineering judgment and AI-enabled execution. You report to the Engineering Manager for Developer Experience and build the systems every 7shifts…
Added 42 mins ago
Senior Site Manager
Ricoh USA, Inc.
Vancouver, BC
Full-time
Support new business initiatives and evolving client requirements.
Added 57 mins ago
Co-op Winter 2027 – Project Engineer - 8 to 12 months
General Dynamics Missions System International
Ottawa, ON
Internship
Supporting the Program Manager in the development and maintenance of business plans
Added 57 mins ago
Staff Information Security Engineer - Threat Detection & Response
Visier Solutions Inc
Vancouver, BC
…technology by surfacing the insights leaders need to plan, decide, and act with confidence in the moments that matter most. As the market leader in people analytics, workforce planning,…
Added 1 hour ago
Manager, Accounting Advisory Services
ACCA Careers
Toronto, ON
Full-time
Make an impact with our Accounting Advisory Services (AAS) team as a Manager. This diverse team of professionals are dedicated to exceeding clients’ unique needs within a rapidly evolving…
Added 1 hour ago
Server l Part Time l Novotel Toronto Centre
Silver Hotel Group
Toronto, ON
Part-time
Ability to work flexible shifts (mornings, afternoons, evenings, weekends and holidays) as the business needs require.
Added 1 hour ago
Guest Service Agent | Part-time | Anndore House
Silver Hotel Group
Toronto, ON
Part-time
Respond to guest inquiries regarding hotel services, amenities, in-house events, local attractions, directions, and other available services;
Added 1 hour ago
ERP & Data Analyst (on-site)
A.C. Americas
Mississauga, ON
$65,000 to $75,000 CAD / year
Full-time
The ERP & Data Analyst keeps our Acumatica ERP running smoothly day to day and turns ERP data into clear, reliable reporting for the business. You'll be the first point of contact for ERP…
Added 1 hour ago
Senior Specialist Talent Management
Vale Base Metals
Toronto, ON
Full-time
Join our diverse team of 15,000 talented individuals committed to transforming critical minerals into prosperity and sustainable development in countries like Canada, Brazil, Indonesia, the…
Added 1 hour ago
Client Development Manager
Life Ashore
Toronto, ON · Greater Toronto Area, Canada
Contract
We are looking for a personable, ambitious and highly motivated Client Development Specialist to help us grow our client base and build relationships within the communities we serve. This…
Added 1 hour ago
Bilingual Sales Account Manager - (South Shore / Rive-Sud)
KIT Recruitment
QC · Laprairie, QC
$100,000 to $115,000 CAD / year
Full-time
KIT Recruitment is partnered with a well-established and reputable food manufacturer. We are looking for a Sales Account Manager based in Saint-Philippe, Quebec. Reporting to the…
Added 1 hour ago
Visiting Nurse - Hospital to Home Program
Circle of Care, Sinai Health
Toronto, ON
…providing any required nursing interventions, health teaching, and transition support. The Visiting Nurse will provide ongoing assessment of needs, progress and care plan. They work…
Added 1 hour ago
Technical Program Integration Lead
Telesat
Ottawa, ON
Full-time
Unlike a traditional Project Manager or Integrated Program Controls Analysts, this role drives technical planning maturity, cross-functional alignment, and execution discipline while…
Added 1 hour ago
Project Manager I - FTT
TransLink
Vancouver, BC · Greater Vancouver, BC
$91,840 to $137,760 CAD / year
Temporary
The Project Manager I will be responsible for administering the First Nation Transportation Funding Program within the Municipal Funding Programs. This is to advance reconciliation with…
Added 1 hour ago
Technical Development Manager
Hace Mechanical Corp.
Vaughan, ON
Full-time
The Technical Development Manager will be responsible for identifying and developing new business opportunities, maintaining strong client relationships, developing technical solutions,…
Added 1 hour ago
Manager, CRM and Campaign Systems
Cystic Fibrosis Canada / Fibrose kystique Canada
Toronto, ON · Greater Toronto Area, Canada
$82,240 to $97,660 CAD / year
Full-time
The Manager, CRM & Campaign Systems is accountable for the health, administration, integration, and continuous improvement of CF Canada’s CRM and campaign platform ecosystem, including…
Added 1 hour ago
Insights Analyst, Social Media
The Kitchen North America
Toronto, ON
Full-time
The Kitchen brings together a range of disciplines and capabilities. It’s a team of creatives, producers, data analysts and social experts working together to deliver remarkable ideas that…
Added 1 hour ago
Senior Manager, Real Estate Operations, Saskatchewan
Bell
Regina, SK
On the Bell Business Markets team, you’ll be a vital part of making innovation happen for enterprise-scale customers. You’ll deliver advanced solutions in areas such as IoT, Mobility/5G,…
Added 1 hour ago
Operations Manager
ANDRITZ AG
Windsor, ON
Our ANDRITZ Feed & Biofuel facility in Windsor, ON, seeks an Operations Manager to oversee all facets of the facility's operations. The Operations Manager must effectively manage facility…

Tundra Technical Solutions

Engagement Partner

Vancouver, BC, Canada

Pay: $42,000 to $47,000 CAD / year
Job type: Full-time
Apply by: Oct 27, 2026
Posting language: English
Posted: Sep 27, 2026

Apply About employer

Applications open in a new tab.

Original job description

Engagement Partner

About Tundra Technical Solutions

Since 2004, Tundra's mission has been to be a global leader in talent recruitment. We've evolved into a recognized leader in total talent management, challenging norms and exceeding expectations by sourcing top-tier talent for some of the world's most renowned brands.

Our pioneering approach to Direct Source Curation sets us apart, consistently ranking us among North America's fastest-growing and largest staffing organizations.

In the previous year, LinkedIn recognized Tundra as the Diversity Champion in the staffing industry and praised us as the most engaging recruitment brand on the platform.

Why Choose Tundra?

People-Centric Culture – being in the business of people, we ensure our Associates work in an environment where they can deliver results and have professional success.
Continued Professional Development – tailored learning and development courses to support your career growth at Tundra.
Endless Growth Opportunities – the success of Tundra has been built on internal progression across the organization.
Social Responsibility – at Tundra, we pride ourselves in our ability to influence change, whether it be the work from the DEIB Council, give-back initiatives, or our green programs.
Rewards and Perks – Competitive health and financial benefits, Associate events, recognition programs, and employee loyalty programs are a few of the perks available at Tundra.

Join Our Team

We are on the hunt for talented individuals passionate about a results-driven career and committed to providing exceptional service to our clients and candidates.

The Role

As an Engagement Partner, you will support contractors throughout their assignment lifecycle and serve as a trusted point of contact for their day-to-day needs. You will ensure they receive timely support, clear communication, and a positive overall experience. Reporting to the Contractor Engagement Manager/Team Lead, you’ll play a key role in enhancing our contractor journey.

The ideal candidate is organized, proactive, and passionate about delivering exceptional service while continuously improving internal processes.

Contractor Support & Engagement

Manage the Contractor Engagement ticketing system to promptly address questions, inquiries, and concerns.
Proactively share updates with contractors, including timesheet reminders, policy changes, and important deadlines.
Build strong relationships by ensuring contractors feel supported and informed throughout their assignment.

Issue Resolution & Escalation Management

Lead contractor escalations from start to finish.
Collaborate with internal teams such as Data Management and Payroll to resolve issues quickly and accurately.
Ensure a smooth, professional, and solutions-oriented experience for every contractor.

Process Improvement & Best Practices

Identify opportunities to streamline workflows and enhance the contractor experience.
Implement and share best practices that drive operational efficiency and service excellence.
Support continuous improvement initiatives across the Operations team.

Performance Monitoring & Goal Achievement

Help develop and execute strategies that support monthly and quarterly operational goals.
Balance multiple priorities while maintaining a high level of accuracy and customer service.

Communication & Collaboration

Serve as a key liaison between contractors and internal teams.
Ensure communication is clear, timely, and aligned across the business.
Partner with internal stakeholders to influence process improvements and strengthen the contractor experience.

Who You Are

You have excellent and proven leadership skills.
You can rapidly learn, adopt, and develop new business processes and best practices.
You have the ability to develop effective strategies to manage and support a team in achieving monthly and quarterly performance goals.
You have strong customer service and escalation management skills.
You are highly organized with strong time-management abilities.
You are a strong problem solver who can identify innovative solutions to unexpected challenges.
You have excellent communication skills and can effectively collaborate with and influence others.
You have an understanding of current business and market trends, as well as relevant technologies.

The salary range that the employer in good faith reasonably expects to pay for this position is $42,000 – $47,000 annually, depending on experience and qualifications.

Our benefits offering includes medical, dental, vision, and retirement benefits.

This posting is for an existing vacancy.

We use artificial intelligence tools to help our recruiters screen and assess talent. These tools do not replace human decision making in the process.

At Tundra, we are dedicated to building an inclusive and authentic workplace. If you’re excited about this role but your experience doesn’t perfectly match every qualification in the job description, we encourage you to apply anyway. You may be the right candidate for this or other roles within the organization.

Not interested in this position, but do you know somebody who might be? Check out our Referral Reward Program , referrals are a big secret behind our success. As always, we’re on the lookout for great people. We know that you know great people. Click on ‘Tell a Friend’ option to refer a friend.

Apply About employer

More about this job

Responsibilities

Support contractors throughout their assignments by managing inquiries, sharing timely updates, and resolving escalations in collaboration with internal teams. Improve contractor engagement processes, coordinate communication across stakeholders, and help achieve operational goals while maintaining accuracy and service quality.

Requirements

The ideal candidate demonstrates leadership, strong customer service and escalation management, organization, time management, and problem-solving abilities. They can learn and improve business processes, support performance goals, communicate effectively, collaborate with and influence others, and understand relevant business trends and technologies.

Skills

Leadership
Customer Service
Escalation Management
Time Management
Problem Solving
Communication
Collaboration
Process Improvement
Contractor Support
Relationship Building
Operational Goal Achievement
Workflow Optimization
Stakeholder Management
Prioritization

Benefits

Medical Benefits
Dental Benefits
Vision Benefits
Retirement Benefits

Visa sponsorship

Not detected in the job text

Keywords

Contractor Engagement
Staffing And Recruiting
Talent Management
Direct Source Curation
Ticketing System
Contractor Support
Escalation Management
Issue Resolution
Payroll
Data Management
Timesheets
Process Improvement
Workflow Optimization
Operational Efficiency
Customer Service
Stakeholder Collaboration
Performance Goals
Internal Communications
Business Processes
Continuous Improvement

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