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Added 11 mins ago
Asset Protection Associate - Security License required - full time availability require
Walmart Canada
Toronto, ON · Scarborough, ON
Full-time
Investigates incidents of financial and physical shrink and communicates findings to Store Leadership. For internal investigations, escalates information to the Market Loss Prevention…
Added 1 hour ago
Financial Manager - PLM (Product Line Mgmt)
Husky Technologies
Bolton, ON
Full-time
Title: Financial Manager - PLM (Product Line Mgmt)
Added 1 hour ago
Financial Manager
Husky Technologies
Bolton, ON
Full-time
Evaluate financial performance of new service products, metrics to drive critical business behavior as well as structures, systems and processes that lead to ease of analysis and reporting
Added 1 hour ago
Accounts Manager
Inquiring Little Minds
Nanaimo, BC
Full-time
- Maintenance of financial ledgers and accounting processed
Added 2 hours ago
Hospital to Home (H2H) Coordinator
Brant Community Healthcare System
Brantford, ON
Full-time
Reporting to the Clinical Manager Access & Flow, the BCHS Hospital to Home (H2H) Coordinator in collaboration with the patient, family/supports, physician, and members of the clinical team…
Added 2 hours ago
Engagement Partner
Tundra Technical Solutions
Vancouver, BC
$42,000 to $47,000 CAD / year
Full-time
…support, clear communication, and a positive overall experience. Reporting to the Contractor Engagement Manager/Team Lead, you’ll play a key role in enhancing our contractor…
Added 2 hours ago
Manager of Financial Accounting
TJX Companies
ON · Mississauga, Ontario
Full-time
We’re seeking a Manager Of Financial Accounting to lead the high-performing team responsible for the accuracy, integrity, and continuous improvement of financial accounting processes for…
Added 2 hours ago
Guest Service Agent Lead 3rd Shift
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Full-time
Leads all areas of the Front Office in the absence of the Guest Services Manager or Guest Services Supervisor.
Added 5 hours ago
Front End - Manager Front End
Sobeys Capital Incorporated or a Franchise/Affiliate / ou une franchise/société affiliée
Stoney Creek, NB
The Front-End Manager is responsible for coaching, motivating, and developing department staff to foster customer loyalty, fulfil customer needs and actively contribute to an environment of…
Added 6 hours ago
Manager Financial Services
Shire of Broome
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Contract
An opportunity has arisen for a dynamic, experienced and qualified candidate to join the Shire of Broome in the 5 year contract role of Manager Financial Services.
Added 6 hours ago
Guest Service Agent Lead 3rd Shift
River Cree Resort & Casino
Enoch, AB
Full-time
Leads all areas of the Front Office in the absence of the Guest Services Manager or Guest Services Supervisor.
Added 7 hours ago
Financial Manager - PLM (Product Line Mgmt)
Husky Technologies
Bolton, ON
Full-time
Title: Financial Manager - PLM (Product Line Mgmt)
Added 7 hours ago
Financial Manager
Husky Technologies
Bolton, ON
Full-time
Evaluate financial performance of new service products, metrics to drive critical business behavior as well as structures, systems and processes that lead to ease of analysis and reporting
Added 8 hours ago
Sport & Exercise Medicine Physician
Changepain Medical & Allied Health Clinic
Burnaby, BC
Contract
Version / review cycle: v1.0 - reviewed annually by Medical Director & Operations Manager
Added 8 hours ago
Manager, Collections
Rogers Bank
Sherwood Park, AB
Full-time
Looking to join a growing financial services team? Rogers Bank, a subsidiary of Canada's leading wireless, cable and media company, is expanding and seeking passionate individuals to…
Added 8 hours ago
Manager
RED ROCK PIZZA
Canmore, AB
Full-time
Role Description The Manager role at RED ROCK PIZZA is a full-time, on-site position located in Canmore, AB. This role oversees daily restaurant operations, including staff scheduling,…
Added 9 hours ago
Manager, Collections
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PE · Bloomfield Station, PE
Full-time
Looking to join a growing financial services team? Rogers Bank, a subsidiary of Canada's leading wireless, cable and media company, is expanding and seeking passionate individuals to…
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Manager, Collections
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Charlottetown, PE
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Manager, Collections
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Kincardine, ON
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Manager, Collections
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Added 9 hours ago
Front Desk Supervisor
Banff Caribou Properties
Banff, AB
Reporting to the Front Office Manager, the Front Desk Supervisor is responsible for ensuring that all Front Desk procedures are followed and all necessary tasks are completed accurately. If…
Added 9 hours ago
General Manager, Sudden Sally
Banff Caribou Properties
Banff, AB
This leadership role is responsible for the overall management of the restaurant, including guest experience, financial performance, people leadership, operational excellence, and community…
Added 10 hours ago
Proposal Manager
AtkinsRéalis
Toronto, ON
$100,200 to $137,700 CAD / year
Full-time
Reporting to the Manager, Proposal Management Services, the Proposal Manager plays a critical role in driving market growth across AtkinsRéalis. You will lead and contribute to…
Added 10 hours ago
Manager On Duty
One Duck Hospitality Group
Toronto, ON
Full-time
We are looking for a Manager on Duty to join our team at One Duck Hospitality!
Added 11 hours ago
Manager, Finance, Performance & Analytics
Stevenson Memorial Hospital
Alliston, ON
Full-time
Reporting to the Vice President, Corporate Services & Chief Financial Officer, the Manager, Finance, Performance and Analytics supports the hospital's strategic objectives, performance…

Tundra Technical Solutions

Engagement Partner

Vancouver, BC, Canada

Pay: $42,000 to $47,000 CAD / year
Job type: Full-time
Apply by: Oct 27, 2026
Posting language: English
Posted: Sep 27, 2026

Apply About employer

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Original job description

Engagement Partner

About Tundra Technical Solutions

Since 2004, Tundra's mission has been to be a global leader in talent recruitment. We've evolved into a recognized leader in total talent management, challenging norms and exceeding expectations by sourcing top-tier talent for some of the world's most renowned brands.

Our pioneering approach to Direct Source Curation sets us apart, consistently ranking us among North America's fastest-growing and largest staffing organizations.

In the previous year, LinkedIn recognized Tundra as the Diversity Champion in the staffing industry and praised us as the most engaging recruitment brand on the platform.

Why Choose Tundra?

People-Centric Culture – being in the business of people, we ensure our Associates work in an environment where they can deliver results and have professional success.
Continued Professional Development – tailored learning and development courses to support your career growth at Tundra.
Endless Growth Opportunities – the success of Tundra has been built on internal progression across the organization.
Social Responsibility – at Tundra, we pride ourselves in our ability to influence change, whether it be the work from the DEIB Council, give-back initiatives, or our green programs.
Rewards and Perks – Competitive health and financial benefits, Associate events, recognition programs, and employee loyalty programs are a few of the perks available at Tundra.

Join Our Team

We are on the hunt for talented individuals passionate about a results-driven career and committed to providing exceptional service to our clients and candidates.

The Role

As an Engagement Partner, you will support contractors throughout their assignment lifecycle and serve as a trusted point of contact for their day-to-day needs. You will ensure they receive timely support, clear communication, and a positive overall experience. Reporting to the Contractor Engagement Manager/Team Lead, you’ll play a key role in enhancing our contractor journey.

The ideal candidate is organized, proactive, and passionate about delivering exceptional service while continuously improving internal processes.

Contractor Support & Engagement

Manage the Contractor Engagement ticketing system to promptly address questions, inquiries, and concerns.
Proactively share updates with contractors, including timesheet reminders, policy changes, and important deadlines.
Build strong relationships by ensuring contractors feel supported and informed throughout their assignment.

Issue Resolution & Escalation Management

Lead contractor escalations from start to finish.
Collaborate with internal teams such as Data Management and Payroll to resolve issues quickly and accurately.
Ensure a smooth, professional, and solutions-oriented experience for every contractor.

Process Improvement & Best Practices

Identify opportunities to streamline workflows and enhance the contractor experience.
Implement and share best practices that drive operational efficiency and service excellence.
Support continuous improvement initiatives across the Operations team.

Performance Monitoring & Goal Achievement

Help develop and execute strategies that support monthly and quarterly operational goals.
Balance multiple priorities while maintaining a high level of accuracy and customer service.

Communication & Collaboration

Serve as a key liaison between contractors and internal teams.
Ensure communication is clear, timely, and aligned across the business.
Partner with internal stakeholders to influence process improvements and strengthen the contractor experience.

Who You Are

You have excellent and proven leadership skills.
You can rapidly learn, adopt, and develop new business processes and best practices.
You have the ability to develop effective strategies to manage and support a team in achieving monthly and quarterly performance goals.
You have strong customer service and escalation management skills.
You are highly organized with strong time-management abilities.
You are a strong problem solver who can identify innovative solutions to unexpected challenges.
You have excellent communication skills and can effectively collaborate with and influence others.
You have an understanding of current business and market trends, as well as relevant technologies.

The salary range that the employer in good faith reasonably expects to pay for this position is $42,000 – $47,000 annually, depending on experience and qualifications.

Our benefits offering includes medical, dental, vision, and retirement benefits.

This posting is for an existing vacancy.

We use artificial intelligence tools to help our recruiters screen and assess talent. These tools do not replace human decision making in the process.

At Tundra, we are dedicated to building an inclusive and authentic workplace. If you’re excited about this role but your experience doesn’t perfectly match every qualification in the job description, we encourage you to apply anyway. You may be the right candidate for this or other roles within the organization.

Not interested in this position, but do you know somebody who might be? Check out our Referral Reward Program , referrals are a big secret behind our success. As always, we’re on the lookout for great people. We know that you know great people. Click on ‘Tell a Friend’ option to refer a friend.

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More about this job

Responsibilities

Support contractors throughout their assignments by managing inquiries, sharing timely updates, and resolving escalations in collaboration with internal teams. Improve contractor engagement processes, coordinate communication across stakeholders, and help achieve operational goals while maintaining accuracy and service quality.

Requirements

The ideal candidate demonstrates leadership, strong customer service and escalation management, organization, time management, and problem-solving abilities. They can learn and improve business processes, support performance goals, communicate effectively, collaborate with and influence others, and understand relevant business trends and technologies.

Skills

Leadership
Customer Service
Escalation Management
Time Management
Problem Solving
Communication
Collaboration
Process Improvement
Contractor Support
Relationship Building
Operational Goal Achievement
Workflow Optimization
Stakeholder Management
Prioritization

Benefits

Medical Benefits
Dental Benefits
Vision Benefits
Retirement Benefits

Visa sponsorship

Not detected in the job text

Keywords

Contractor Engagement
Staffing And Recruiting
Talent Management
Direct Source Curation
Ticketing System
Contractor Support
Escalation Management
Issue Resolution
Payroll
Data Management
Timesheets
Process Improvement
Workflow Optimization
Operational Efficiency
Customer Service
Stakeholder Collaboration
Performance Goals
Internal Communications
Business Processes
Continuous Improvement

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