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Added 9 mins ago
Assistant Manager, Operations | Pacific Centre
lululemon
Vancouver, BC
Full-time
The Assistant Manager, Operations role is an essential part of the store leadership team and is responsible for making sure our retail business runs smoothly and successfully. Assistant…
Added 9 mins ago
Registered Nurse
Bayshore
Brampton, ON
…the Specialty Pharma Supervisor and/or Specialty Pharma Nurse Manager, delivers and monitors specialized supervisor, injectable or oral pharmacological treatments in the home and/or clinic…
Added 39 mins ago
Resident Manager (Live-In)
Centurion Associates Inc
Victoria, BC
Full-time
The Resident Manager is accountable for management of all related resources, contracts, tools and supplies to ensure the apartment building is effectively and efficiently managed to…
Added 39 mins ago
Engineering Manager
Delta Hotels and Resorts®
Edmonton, AB
Full-time
Added 39 mins ago
Superviseur Senior aux Opérations (nuit)
Loblaw Companies Limited
Boucherville, QC
Full-time
Reporting to the Operations Manager, the successful candidate will be responsible for optimizing the daily operational activities of their shift while considering employee well-being,…
Added 39 mins ago
Resident Manager (6 month contract)
Centurion Associates Inc
Kitchener, ON
Contract
The Resident Manager is accountable for management of all related resources, contracts, tools and supplies to ensure the apartment building is effectively and efficiently managed to…
Added 39 mins ago
Supervisor, Indigenous Child and Family Centre (FNIM Candidates Only)
Native Child and Family Services of Toronto
ON · York, ON
$88,193 to $106,569 CAD / year
Full-time
Under the direction of the Manager of Early Years, Youth and Community Programs, the Supervisor of the Indigenous Child and Family Centre provides leadership grounded in Indigenous ways of…
Added 39 mins ago
Store Administrator Full Time Day
Fortinos Supermarket Ltd
Brampton, ON
Full-time
Be accountable for office duties as indicated by Store Manager
Added 1 hour ago
Coordonnateur.trice, apprentissage et développement | L&D Coordinator
ACA
Montreal, QC
$24 to $27 CAD / hour
Full-time
…Development Coordinators evaluate, manage, and improve the training resources internally. They provide feedback and support in a strategic…
Added 1 hour ago
Manager, Varsity Operations
University of British Columbia
Vancouver, BC · UBCV | War Memorial Gymnasium (MGYM)
$8,087.08 to $12,117.08 CAD / month
Full-time
The Manager, Varsity Operations is responsible for developing and managing all aspects of the Department of Athletics & Recreation’s Varsity Game Operations program at UBC’s Vancouver…
Added 1 hour ago
Server, Asylum - Casino Vancouver
Lahal Management LP
Coquitlam, BC
$18.25 CAD / hour
Part-time
…Team members requiring accommodation are encouraged to contact Human Resources at any stage of the…
Added 1 hour ago
Maintenance Planner (Full-time Permanent)
Manufacturing Job Site
ON · Kenora, ON
Full-time
Under the direct Guidance of the Maintenance and Operations Manager, the Maintenance Planner develops and prioritizes maintenance work orders based on risk, urgency, operational…
Added 1 hour ago
Design Studio Operations Lead (18-Month Contract)
Brookfield Residential
Toronto, ON
Full-time
As part of Brookfield - one of the largest alternative asset managers in the world - we harness our resources to bring a fresh approach, unparalleled creativity, relentless innovation, and…
Added 1 hour ago
Office Manager
Sienna Senior Living
Barrie, ON
Part-time
…community, and caring to life. In this capacity, the Office Manager plays a crucial role of the day-to-day administrative functions and processes at a Long Term Community or Retirement…
Added 1 hour ago
Property Maintenance Manager
Kerry's Place Autism Services
Newmarket, ON
$71,214 to $89,037 CAD / year
Full-time
Reviews and adheres to all Policies and Procedures, including Finance & Administration; Services & Supports; Human Resources; Health & Safety; and all others
Added 2 hours ago
Manager, Varsity Operations
The University of British Columbia
Vancouver, BC
$8,087.08 to $12,117.08 CAD / month
Full-time
The Manager, Varsity Operations is responsible for developing and managing all aspects of the Department of Athletics & Recreation’s Varsity Game Operations program at UBC’s Vancouver…
Added 2 hours ago
Senior Project Management Analyst, National Office - Audit (Toronto)
Deloitte
Toronto, ON
Full-time
…of the engagement team, and is accountable to the Engagement Manager or Director for the completion of assigned…
Added 2 hours ago
Graphic Designer
Arbor Memorial Inc.
Ottawa, ON
Internship
…accommodation at any stage of the hiring process, please contact the Human Resources Department. Any information received relating to accommodation will be addressed…
Added 2 hours ago
Manager, Business Applications
SaskEnergy
Regina, SK
Full-time
For more information on this position, please contact Human Resources at 306-777-9091.
Added 2 hours ago
Discharge Planner -Q DIscharge Coord
Trillium Health Partners
Toronto, ON
Part-time
In accordance with the Accessibility for Ontarians with Disabilities Act, 2005 and the Ontario Human Rights Code Trillium Health Partners will provide accommodations throughout the…
Added 2 hours ago
Discharge Planner - Emergency Department
Trillium Health Partners
Mississauga, ON
Part-time
In accordance with the Accessibility for Ontarians with Disabilities Act, 2005 and the Ontario Human Rights Code Trillium Health Partners will provide accommodations throughout the…
Added 2 hours ago
Discharge Planner -Q DIscharge Coord
Trillium Health Partners
Toronto, ON
Full-time
In accordance with the Accessibility for Ontarians with Disabilities Act, 2005 and the Ontario Human Rights Code Trillium Health Partners will provide accommodations throughout the…
Added 2 hours ago
Business Development Manager (BDM)
Jobgether
Canada
Full-time
This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Business Development Manager (BDM) based in Canada.
Added 2 hours ago
Community Mental Health Worker
Prairie Mountain Health
Dauphin, MB
Full-time
In collaboration with the client, identifies the service conditions required to ensure that fundamental human needs are met. Assists to establish effective linkages to resources, agencies…
Added 2 hours ago
Lay Minister - Pastoral Ministry & Parish Engagement Coordinator
Roman Catholic Diocese of Hamilton, Ontario
Ancaster, ON
Internship

Tundra Technical Solutions

Engagement Partner

Vancouver, BC, Canada

Pay: $42,000 to $47,000 CAD / year
Job type: Full-time
Apply by: Oct 27, 2026
Posting language: English
Posted: Sep 27, 2026

Apply About employer

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Original job description

Engagement Partner

About Tundra Technical Solutions

Since 2004, Tundra's mission has been to be a global leader in talent recruitment. We've evolved into a recognized leader in total talent management, challenging norms and exceeding expectations by sourcing top-tier talent for some of the world's most renowned brands.

Our pioneering approach to Direct Source Curation sets us apart, consistently ranking us among North America's fastest-growing and largest staffing organizations.

In the previous year, LinkedIn recognized Tundra as the Diversity Champion in the staffing industry and praised us as the most engaging recruitment brand on the platform.

Why Choose Tundra?

People-Centric Culture – being in the business of people, we ensure our Associates work in an environment where they can deliver results and have professional success.
Continued Professional Development – tailored learning and development courses to support your career growth at Tundra.
Endless Growth Opportunities – the success of Tundra has been built on internal progression across the organization.
Social Responsibility – at Tundra, we pride ourselves in our ability to influence change, whether it be the work from the DEIB Council, give-back initiatives, or our green programs.
Rewards and Perks – Competitive health and financial benefits, Associate events, recognition programs, and employee loyalty programs are a few of the perks available at Tundra.

Join Our Team

We are on the hunt for talented individuals passionate about a results-driven career and committed to providing exceptional service to our clients and candidates.

The Role

As an Engagement Partner, you will support contractors throughout their assignment lifecycle and serve as a trusted point of contact for their day-to-day needs. You will ensure they receive timely support, clear communication, and a positive overall experience. Reporting to the Contractor Engagement Manager/Team Lead, you’ll play a key role in enhancing our contractor journey.

The ideal candidate is organized, proactive, and passionate about delivering exceptional service while continuously improving internal processes.

Contractor Support & Engagement

Manage the Contractor Engagement ticketing system to promptly address questions, inquiries, and concerns.
Proactively share updates with contractors, including timesheet reminders, policy changes, and important deadlines.
Build strong relationships by ensuring contractors feel supported and informed throughout their assignment.

Issue Resolution & Escalation Management

Lead contractor escalations from start to finish.
Collaborate with internal teams such as Data Management and Payroll to resolve issues quickly and accurately.
Ensure a smooth, professional, and solutions-oriented experience for every contractor.

Process Improvement & Best Practices

Identify opportunities to streamline workflows and enhance the contractor experience.
Implement and share best practices that drive operational efficiency and service excellence.
Support continuous improvement initiatives across the Operations team.

Performance Monitoring & Goal Achievement

Help develop and execute strategies that support monthly and quarterly operational goals.
Balance multiple priorities while maintaining a high level of accuracy and customer service.

Communication & Collaboration

Serve as a key liaison between contractors and internal teams.
Ensure communication is clear, timely, and aligned across the business.
Partner with internal stakeholders to influence process improvements and strengthen the contractor experience.

Who You Are

You have excellent and proven leadership skills.
You can rapidly learn, adopt, and develop new business processes and best practices.
You have the ability to develop effective strategies to manage and support a team in achieving monthly and quarterly performance goals.
You have strong customer service and escalation management skills.
You are highly organized with strong time-management abilities.
You are a strong problem solver who can identify innovative solutions to unexpected challenges.
You have excellent communication skills and can effectively collaborate with and influence others.
You have an understanding of current business and market trends, as well as relevant technologies.

The salary range that the employer in good faith reasonably expects to pay for this position is $42,000 – $47,000 annually, depending on experience and qualifications.

Our benefits offering includes medical, dental, vision, and retirement benefits.

This posting is for an existing vacancy.

We use artificial intelligence tools to help our recruiters screen and assess talent. These tools do not replace human decision making in the process.

At Tundra, we are dedicated to building an inclusive and authentic workplace. If you’re excited about this role but your experience doesn’t perfectly match every qualification in the job description, we encourage you to apply anyway. You may be the right candidate for this or other roles within the organization.

Not interested in this position, but do you know somebody who might be? Check out our Referral Reward Program , referrals are a big secret behind our success. As always, we’re on the lookout for great people. We know that you know great people. Click on ‘Tell a Friend’ option to refer a friend.

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More about this job

Responsibilities

Support contractors throughout their assignments by managing inquiries, sharing timely updates, and resolving escalations in collaboration with internal teams. Improve contractor engagement processes, coordinate communication across stakeholders, and help achieve operational goals while maintaining accuracy and service quality.

Requirements

The ideal candidate demonstrates leadership, strong customer service and escalation management, organization, time management, and problem-solving abilities. They can learn and improve business processes, support performance goals, communicate effectively, collaborate with and influence others, and understand relevant business trends and technologies.

Skills

Leadership
Customer Service
Escalation Management
Time Management
Problem Solving
Communication
Collaboration
Process Improvement
Contractor Support
Relationship Building
Operational Goal Achievement
Workflow Optimization
Stakeholder Management
Prioritization

Benefits

Medical Benefits
Dental Benefits
Vision Benefits
Retirement Benefits

Visa sponsorship

Not detected in the job text

Keywords

Contractor Engagement
Staffing And Recruiting
Talent Management
Direct Source Curation
Ticketing System
Contractor Support
Escalation Management
Issue Resolution
Payroll
Data Management
Timesheets
Process Improvement
Workflow Optimization
Operational Efficiency
Customer Service
Stakeholder Collaboration
Performance Goals
Internal Communications
Business Processes
Continuous Improvement

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