Field Service Representative

Field Service Representative

Position Overview

Our client is seeking a Field Service Representative responsible for managing and executing field service projects across diverse facilities, including oil and gas sites, mining operations, industrial plants, and commercial properties. This role requires strong technical expertise, independent project management, and leadership of junior field personnel.

Key Responsibilities

• Perform advanced field service work, including complex testing and interpretation of results.
• Test microprocessor protective relays (e.g., Schweitzer, GE Multilin).
• Conduct Doble testing of electrical equipment (transformers, breakers, CT/PTs, etc.).
• Execute electrical switching procedures and isolation of complex electrical systems.
• Independently coordinate routine and moderately complex projects.
• Troubleshoot electrical circuits and support emergency situations.
• Participate in 24-hour emergency response rotation.
• Prepare detailed technical reports for client facilities.
• Mentor and provide technical training to junior field staff.
• Complete timesheets, expenses, and other required documentation.
• Maintain test equipment, tools, vehicles, and other assigned assets.
• Requisition project materials and manage installation/commissioning activities.
• Oversee field service projects from initiation to completion.
• Develop and manage client relationships.

Qualifications

• Bachelor’s degree in Electrical Engineering, Electrical Engineering Technology, or Journeyman Electrician/Power System Electrician certification.
• 5–10+ years of field service experience, including leadership or project management.
• Expertise in commissioning new electrical distribution systems and maintaining existing ones.
• Strong technical skills in protection relay programming/testing, Doble SFRA, and oil sample analysis.
• Experience with SEL, GE, and Basler relays an asset.
• Familiarity with retrofits, modernization, and equipment upgrades.
• Proficiency with Omicron and Manta test sets an asset.
• Valid driver’s license with a clean driving record.
• Excellent written and verbal communication skills.
• Strong analytical and reporting abilities.
• Proven ability to manage multiple tasks, prioritize effectively, and meet deadlines.
• Critical thinking and sound decision-making.
• Flexibility to work shifts, weekends, holidays, or overtime as required.
• Willingness to travel as needed.