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Added 22 hours ago
Senior Director-Head of CNB Wealth Business Architecture
RBC
Toronto, ON
Full-time
…Architecture organization, with approximately 30 professionals, and driving the product strategy, roadmap, prioritization, and execution of technology capabilities that support City…
Added 22 hours ago
Associate Director - Lead Software Developer
RBC
Toronto, ON
Full-time
Hands-on experience with at least one enterprise messaging technology such as IBM MQ, Solace, or Apache Kafka, along with a clear understanding of messaging patterns, delivery guarantees,…
Added 1 day ago
Associate Director - Lead Software Developer
Royal Bank of Canada
Toronto, ON
Full-time
Hands-on experience with at least one enterprise messaging technology such as IBM MQ, Solace, or Apache Kafka, along with a clear understanding of messaging patterns, delivery guarantees,…
Added 1 day ago
Director, Analytics & Insights
Securian Canada
Waterloo, ON
$130,000 to $170,000 CAD / year
Full-time
We're looking for a leader who sees beyond dashboards and reports. Someone who is energized by complex business challenges, naturally curious about what drives performance, and passionate…
Added 1 day ago
Director, Analytics & Insights
Securian Canada
Toronto, ON
$130,000 to $170,000 CAD / year
Full-time
We're looking for a leader who sees beyond dashboards and reports. Someone who is energized by complex business challenges, naturally curious about what drives performance, and passionate…
Added 1 day ago
Director, Content Collections
Clio
Canada
Full-time
Clio is the global leader in legal AI technology, empowering legal professionals and law firms of every size to work smarter, faster, and more securely.
Added 1 day ago
Director, Product Engineering
Maximus
Toronto, ON
Full-time
The Product team at Maximus Canada delivers eHealth software, services and support to Canadian jurisdictions and international clients. The portfolio includes both legacy solutions and…
Added 1 day ago
Director, Product Engineering
Maximus Canada
Canada
Full-time
The Product team at Maximus Canada delivers eHealth software, services and support to Canadian jurisdictions and international clients. The portfolio includes both legacy solutions and…
Added 2 days ago
Director, AI Delivery & Portfolio Management – Global Payments Technology
Royal Bank of Canada
Toronto, ON
Full-time
As Director, AI Delivery & Portfolio Management – Global Payments Technology, you will lead a strategic portfolio of AI initiatives across research, engineering, platform, and business…
Added 2 days ago
Director, Data Governance
Nutrien
Calgary, AB
Full-time
Nutrien is looking for a Director, Data Governance to build and lead our enterprise data governance program - strengthening data ownership, quality, and controls across key data domains so…
Added 2 days ago
Director, Quality Assurance
Assent
Ottawa, ON
$150,000 to $170,000 CAD / year
Full-time
The Director, Quality Assurance is accountable for defining and advancing Assent’s quality strategy and quality engineering capability across its SaaS platform and products. This leader…
Added 2 days ago
Director, AI Delivery & Portfolio Management – Global Payments Technology
RBC
Toronto, ON
Full-time
As Director, AI Delivery & Portfolio Management – Global Payments Technology, you will lead a strategic portfolio of AI initiatives across research, engineering, platform, and business…
Added 3 days ago
Director, AI Innovation Enablement (T & I) (Telework/Hybrid)
CBC/Radio-Canada
Toronto, ON · Ottawa, ON · Montreal, QC
Full-time
As artificial intelligence rapidly transforms how organizations create, collaborate and generate value, CBC/Radio-Canada is accelerating its digital transformation through the creation of a…
Added 3 days ago
Director, AI Enterprise Data Governance (T & I) (Telework/Hybrid)
CBC/Radio-Canada
Toronto, ON · Ottawa, ON · Montreal, QC
Full-time
In an environment where data has become a critical strategic asset supporting decision-making, advanced analytics and artificial intelligence solutions, CBC/Radio-Canada is implementing an…
Added 3 days ago
Senior Director, AI and Data & Integration Platforms
Royal Bank of Canada
Mississauga, ON
Full-time
As Senior Director, AI and Data & Integration Platforms, you will own the strategy and end-to-end delivery across all three domains. You'll be responsible for building the intelligent,…
Added 3 days ago
Senior Director, AI and Data & Integration Platforms
RBC
Mississauga, ON
Full-time
As Senior Director, AI and Data & Integration Platforms, you will own the strategy and end-to-end delivery across all three domains. You'll be responsible for building the intelligent,…
Added 3 days ago
Director, AI Innovation Enablement (T & I) (Telework/Hybrid)
Radio-Canada
Montreal, QC
Full-time
As artificial intelligence rapidly transforms how organizations create, collaborate and generate value, CBC/Radio-Canada is accelerating its digital transformation through the creation of a…
Added 3 days ago
Director, AI Enterprise Data Governance (T & I) (Telework/Hybrid)
Radio-Canada
Montreal, QC
Full-time
In an environment where data has become a critical strategic asset supporting decision-making, advanced analytics and artificial intelligence solutions, CBC/Radio-Canada is implementing an…
Added 3 days ago
Director, AI Technology Delivery
BMO
Toronto, ON · YNG
As Director, Technology Delivery Lead, you are accountable for the end-to-end technology delivery of Em, BMO InvestorLine's premier AI agent. You will lead the integrated delivery system…
Added 3 days ago
Senior AI Engineer - AI Platform & ML Engineering
Aviso Wealth
Remote, Canada
$135,000 to $150,000 CAD / year
Full-time · Remote
We’re looking for an AI Engineer, AI Platform & ML Engineering to join our Data & AI Technology Partners team. Reporting to the Sr. Director of Data Science and AI Enablement, the AI…
Added 3 days ago
Senior AI Engineer - AI Platform & ML Engineering IT-26-229
Aviso
Toronto, ON
$135,000 to $150,000 CAD / year
Full-time
We're looking for an AI Engineer, AI Platform & ML Engineering to join our Data & AI Technology Partners team. Reporting to the Sr. Director of Data Science and AI Enablement, the AI…
Added 3 days ago
Director, AI Innovation Enablement (T & I) (Telework/Hybrid)
CBC/Radio-Canada
Montreal, QC
Full-time
As artificial intelligence rapidly transforms how organizations create, collaborate and generate value, CBC/Radio-Canada is accelerating its digital transformation through the creation of a…
Added 3 days ago
Director, AI Enterprise Data Governance (T & I) (Telework/Hybrid)
CBC/Radio-Canada
Montreal, QC
Full-time
In an environment where data has become a critical strategic asset supporting decision-making, advanced analytics and artificial intelligence solutions, CBC/Radio-Canada is implementing an…
Added 3 days ago
Director, Software Development & Enterprise Applications
Groupe Nordik
Gatineau, QC
Full-time
…solutions (reservations, payments, loyalty, guest experience) and our ERP, CRM and HR enterprise platforms. You turn the technology vision into a concrete roadmap. You lead a…
Added 3 days ago
Business Manager, Director - COO Group
Royal Bank of Canada
Toronto, ON
Full-time
Capital Markets Operations is seeking a Business Manager, Director, to join the Global Head of Digital Transformation and Product Development. This is a strategic leadership role focused on…

Tundra Technical Solutions

Technology Lead (Director), Enterprise Platforms and Operations

Toronto, ON, Canada

Pay: $140,000 to $145,000 CAD / year
Job type: Full-time
Apply by: Oct 19, 2026
Posting language: English
Posted: Sep 19, 2026

Apply About employer

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Original job description

Our client is seeking a strategic, highly collaborative technology leader to take comprehensive ownership of our enterprise platforms and corporate ecosystem. As the Technology Lead, Enterprise Platforms and Operations, you will drive a holistic strategy to modernize their digital workplace, transforming disconnected processes and siloed applications into an integrated, frictionless employee experience.

Grounded in a workflow-first methodology, you will champion operational excellence across core productivity suites, workflow automation, custom web tools, and emerging AI technologies. You will act as the organizational "switchboard," bridging technical teams and executive business partners to ensure our technology portfolio directly enables business capabilities, scales efficiency, and delivers maximum ROI.

This role reports to: Head of Corporate Technology Services
Job Location: Hybrid (2-3 days in office) - based in Toronto, ON

Key Accountabilities:

Strategic Leadership & Platform Governance: Define and execute a multi-year strategic vision for core enterprise platforms - including Google Workspace, ServiceNow, Web/Digital platforms, desktop applications, and Gemini/AI initiatives. Establish governance, lifecycle management, and security guardrails in partnership with Cybersecurity and Risk teams.
Ecosystem Synergy & Debt Reduction: Architect seamless integrations across disparate systems to remove operational friction, eliminate redundant applications, and systematically reduce technical debt. Map platform capabilities directly to business capabilities and the service catalog.
Process Orchestration & Automation: Function as the central architect for workflow design, ensuring business processes are thoroughly re-engineered before applying automation to high-volume or high-friction areas.
Service Management & Analytics: Establish and enforce rigorous Service Level Agreements (SLAs). Build data-driven performance dashboards to monitor platform health, user adoption rates, and license utilization to hold service owners strictly accountable.
Stakeholder Engagement & Change Management: Partner closely with Technology Leaders, HRIS/Finance Directors, and shared IT service teams to align platform roadmaps with business goals. Collaborate with HR and Internal Communications to drive adoption and training campaigns.
Vendor & Budget Optimization: Direct strategic vendor relationships, negotiate contracts, and align software roadmaps (including disruptive AI capabilities) to optimize SaaS spend and realize strong ROI.
Team Leadership & Development: Lead, mentor, and empower a high-performing team of platform managers, API developers, and technical specialists, fostering a culture of accountability, continuous upskilling, and innovation.

Must Have(s):

Education: Bachelor’s degree in Computer Science, Information Technology, Business Administration, or a related field (Master’s or MBA preferred).
Overall Experience: 10 to 12+ years of progressive leadership experience within IT operations, enterprise applications, or workplace technology environments.
People Management: 5+ years of dedicated experience leading and mentoring high-performing software engineering or platform management teams.
Platform Mastery: Proven track record of managing enterprise-scale deployments of core platforms such as Google Workspace, ServiceNow (ITSM/ITOM), and Enterprise ERP environments.
Modern Technical Acumen: Deep familiarity with web architectures, API integrations, desktop application management, and agile product management workflows.
Emerging Tech Proficiency: Practical experience integrating emerging AI tools, prompt engineering, and machine learning capabilities into existing enterprise suites.
Strategic & Financial Mindset: Strong capabilities in budget oversight, vendor management, process optimization, and executive-level stakeholder management.

Nice to Have(s):

Experience managing IT platform transformation within global or multi-office enterprise environments.
Advanced certifications in ServiceNow, Google Workspace Administration, or ITIL Frameworks.

Salary Range: $140,000K/year - $145,000K/year CAD. Please note that the salary range included is a guideline only. The salary offered may vary based on factors, including, but not limited to, the successful candidate’s relevant knowledge, skills, and experience.

Why Join Us?

You'll have the opportunity to shape products that bring analytics and AI directly into decision-making workflows, helping users solve complex operational challenges through intuitive, scalable technology. If you're passionate about creating exceptional digital experiences and building products that deliver measurable business impact, we'd love to hear from you.

This posting is for an existing vacancy.

Tundra Technical Solutions is a global workforce and technology delivery firm, ranked by Staffing Industry Analysts as one of the largest in North America. At Tundra, we aren't just hiring top talent at the world's most recognizable brands; we are pioneers of social recruitment. We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other legally protected characteristics. We welcome and encourage diversity in the workplace.

We use artificial intelligence tools to help our recruiters screen and assess talent. These tools do not replace human decision making in the process.

Not interested in this position, but know somebody who might be? Check out our Referral Reward Program, referrals are a big secret behind our success. As always, we’re on the lookout for great people. And we know that you know great people!

Apply About employer

More about this job

Responsibilities

The Technology Lead will drive the strategy to modernize the digital workplace by integrating siloed applications and optimizing enterprise platforms. They will oversee platform governance, workflow automation, and the integration of emerging AI technologies to enhance employee experience and ROI.

Requirements

Candidates need 10-12+ years of IT leadership experience, including 5+ years of people management and expertise in Google Workspace and ServiceNow. A Bachelor's degree is required, with a Master's or MBA preferred, along with proficiency in AI tools and API integrations.

Skills

Strategic Leadership
Platform Governance
Workflow Automation
Vendor Management
Budget Optimization
People Management
API Integration
Service Level Agreements
Change Management
Technical Debt Reduction
Agile Product Management
Prompt Engineering
IT Operations
Stakeholder Engagement
Enterprise Architecture
Digital Transformation

Visa sponsorship

Not detected in the job text

Keywords

Google Workspace
ServiceNow
ITSM
ITOM
Gemini
AI
Machine Learning
ERP
ITIL
SaaS
API
Web Architecture
Digital Workplace
Technical Debt
ROI
Governance
Lifecycle Management
Cybersecurity
Risk Management
Service Catalog
Process Re-engineering
Performance Dashboards
HRIS
Enterprise Platforms
Corporate Technology
Agile
Prompt Engineering
SaaS Spend Optimization
Digital Experience
Enterprise Architecture

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